INTROSERV
INTROSERV d.o.o. is a Slovenia-based hosting provider offering dedicated servers, VPS, cloud storage, GPU servers, game servers, and colocation across 23 global data centers, serving SMBs, startups, developers, and enterprises with subscription infrastructure and 24/7 multilingual support.
- Company typePrivate
- Founded2013
- HeadquartersLjubljana, Slovenia
- Headcount11–50
- GTM typeB2B
- OfferingServices
What INTROSERV does
INTROSERV d.o.o. is a Slovenia-domiciled (Ljubljana) private hosting infrastructure-as-a-service provider offering dedicated servers, virtual private servers (VPS), cloud storage (CloudBox), backup services, GPU servers, game servers, and colocation across 23 data centers in Europe (8), the Americas (6), and Asia & Australia (3). Its technical stack is built on a KVM virtualization platform with Intel Xeon, AMD Ryzen, and AMD EPYC processors, NVMe/SSD storage, and proprietary remote-management tooling such as Express IP KVM and Anti-DDoS protection with up to 50 Gbps traffic capacity; the customer base includes SMBs, startups, developers and IT agencies as primary segments, with enterprises, gaming, e-commerce, AI/ML, financial, media, and blockchain as secondary vertical targets. Go-to-market is hybrid: a self-service, product-led online ordering layer with instant provisioning of standard configurations (2–4 hours) alongside enterprise field sales supported by dedicated account managers and 24/7 help desk across web chat, phone, ticket, email, Telegram, and Facebook Messenger. Revenue is entirely subscription-recurring from infrastructure rentals and add-ons (CloudBox storage tiers 100GB–10TB, backup tiers up to 10TB, additional IPv4), with VPS pricing starting at €4/month and dedicated server plans starting near entry-level; discounts are offered for annual terms and most servers are available for €20 trial rental up to 5 days, with active expansion evidenced by 2025 infrastructure additions and an extensive compliance build-out (ISO 27001, SOC 1/2, PCI DSS, HIPAA/HITECH, ISO 27017/27018/27701) at multiple facilities.
INTROSERV firmographics
Firmographics- Name
- INTROSERV
- Legal name
- INTROSERV d.o.o.
- Website
- https://introserv.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- INTROSERV d.o.o. is a Slovenia-based hosting provider offering dedicated servers, VPS, cloud storage, GPU servers, game servers, and colocation across 23 global data centers, serving SMBs, startups, developers, and enterprises with subscription infrastructure and 24/7 multilingual support.
- Ownership category
- akta.pro rank
INTROSERV industry classification
Industry- Product category
- Web Hosting Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computer Facilities Management Services (541513)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Private Cloud Platforms (On‑Prem Cloud Stacks) (HDABABAA)
- akta.pro secondary industry
- Load Balancing & Application Delivery Controllers (ADC) (HDABAFAH)
Keywords
Where INTROSERV is headquartered
LocationHeadquarters
- HQ city
- Ljubljana
- HQ country
- Slovenia
- HQ region
- Europe
Offices20 records
Markets served
INTROSERV business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales
Revenue model
- Dedicated Server Hosting: Recurring subscription-based dedicated server rentals with configurable hardware options including Intel Xeon, AMD EPYC processors, variable RAM, storage, and bandwidth. Pricing varies by configuration, location, and contract length.
- VPS Hosting: Virtual private server subscriptions with tiered plans (1 core to 16+ cores), flexible RAM and storage options, and optional add-ons including backup services, cloud storage, and control panels
- Cloud Storage (CloudBox): Scalable cloud storage solutions supporting multiple connectivity protocols (SFTP, FTP, FTPS, SAMBA, NFS, WebDAV) with tiered capacity options from 100GB to 10TB
- Backup Services: Full, incremental, and differential backup solutions for dedicated servers and VPS with options from 100GB to 10TB capacity
- GPU Servers: High-performance GPU server rentals designed for demanding computing tasks, including AI/ML workloads
- Game Servers: Specialized game hosting for multiplayer gaming with low-latency network performance
- Additional IP Addresses: Purchase of additional IPv4 addresses beyond the default one included with each server
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Entry-level VPS - Gradual (1 vCore) |
| Subscription | Monthly | Standard VPS - Vital (2 vCore) |
| Subscription | Monthly | Professional VPS - Conventional (4 vCore) |
| Subscription | Monthly | High-Performance VPS - Exceptional (8-16 vCore) |
| Subscription | Monthly | Dedicated Servers |
| Usage-based | Pay-as-you-go | Server Trial |
| Subscription | Monthly | CloudBox Storage Add-on |
| Subscription | Monthly | Backup Service Add-on |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
INTROSERV product offering
Product offeringCore offering
INTROSERV provides subscription-based dedicated server hosting, virtual private servers (VPS), cloud storage (CloudBox), backup services, GPU servers, game servers, and data center colocation across 23 global facilities. Customers configure and order servers directly through the company's website with instant provisioning for standard configurations and full root/administrative access. The platform supports multiple operating systems, control panels, and RAID configurations with anti-DDoS protection and 24/7 expert support.
Product overview
INTROSERV is a hosting services provider offering a comprehensive portfolio of server solutions across 23 global data centers. The core product lineup includes Dedicated Servers (full-resource servers with Intel Xeon, AMD EPYC, NVMe/SSD storage), Cheap Servers (budget-friendly dedicated options), and Virtual Private Servers (VPS) available in Linux and Windows variants with full root access. Add-on modules include CloudBox (cloud storage supporting SFTP, FTP, FTPS, SAMBA, NFS, WebDAV protocols) and the Backup Service (full/incremental/differential backups). Specialized offerings comprise GPU Servers (Nvidia-powered for demanding workloads) and Game Servers (optimized for multiplayer with low latency). The company also provides Colocation services across its global data center footprint spanning Europe, America, and Asia-Pacific regions.
Differentiator
Problem solved
Functional benefit
Brands
- CloudBox: Cloud storage solution supported by multiple connectivity protocols including SFTP, FTP, FTPS, SAMBA, NFS, and WebDAV.
- INTROSERV Backup Service
Products and services
- Dedicated Servers Subscription-based dedicated server rentals providing full control over CPU, RAM, storage (SSD/NVMe), and bandwidth across 220+ plans. Includes Anti-DDoS protection, traffic up to 50 Gbps, and is configurable for any application workload.
- Cheap Servers Budget-friendly dedicated servers aimed at business applications, websites, games, and development workloads with quick deployment.
- Virtual Private Server (VPS)
Quantifiable outcome
- Standard server deployment time: 2-4 hours
- +3 more outcomes
Companies that use INTROSERV
Customer profileNamed customers8 records
Segments11 records
Ideal customer profiles5 records
INTROSERV technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration21 records
Feature4 records
INTROSERV partnerships and signals
Strategic signalScale indicators10 records
Recent moves6 records
Expansion highlights6 records
INTROSERV competitors and assessment
Company assessmentDirect peers
- Contabo: German hosting company offering VPS, dedicated servers, and web hosting with a strong price-led proposition. Contabo competes with INTROSERV on cost-efficient VPS and dedicated server offerings targeting SMBs, developers, and small enterprises.
- Leaseweb: Dutch hosting and infrastructure provider with a global data center footprint offering dedicated servers, VPS, cloud hosting, and colocation. Leaseweb directly overlaps INTROSERV on dedicated servers, colocation, and multi-region delivery.
- Hetzner Online: German hosting provider offering dedicated servers, VPS, cloud servers, and colocation across European and US data centers. Hetzner competes directly with INTROSERV on price, configurability, and EU data-center presence, often serving the same SMB and developer segments at similar price points.
- Scaleway: French cloud provider offering bare-metal, VPS, object storage, and Kubernetes managed services. Scaleway overlaps with INTROSERV on European data center presence, dedicated server offerings, and developer-focused infrastructure.
- IONOS (1&1 IONOS): Major European hosting and cloud provider (subsidiary of United Internet) offering dedicated servers, VPS, cloud hosting, and managed hosting. IONOS is a much larger incumbent in the same SMB hosting segment where INTROSERV is active, with overlapping product breadth.
- DigitalOcean: US-based cloud provider offering VPS (Droplets), dedicated CPUs, managed Kubernetes, storage, and GPU droplets. DigitalOcean serves the same developer and SMB segments as INTROSERV with a comparable self-service model.
- OVHcloud: French/European cloud and bare-metal provider with a global data center footprint and a comparable product mix spanning dedicated servers, VPS, storage, and hosting. OVHcloud is one of the closest direct competitors to INTROSERV in terms of European origin, product breadth, and target customer segments.
- Vultr: Cloud provider offering VPS, dedicated servers, bare metal, and GPU instances across 32+ global locations. Vultr directly competes with INTROSERV on commodity VPS and dedicated hosting for developers and SMBs.
- Linode (Akamai): Developer-focused cloud provider offering VPS, dedicated CPU instances, GPU instances, and managed Kubernetes, now part of Akamai. Linode directly competes with INTROSERV on Linux VPS, pricing, and developer tooling.
- Hostinger: Lithuanian-origin hosting provider offering VPS, dedicated servers, and managed hosting with strong SMB focus. Hostinger competes with INTROSERV on price and self-service onboarding, particularly in European emerging markets.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
INTROSERV social profiles
Digital presenceINTROSERV compliance and trust
Trust signalCompliance23 records
INTROSERV financial estimates
Financial estimateRevenue estimate
Valuation estimate
INTROSERV leadership team
Management profileNumber of profiles
INTROSERV funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
INTROSERV M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about INTROSERV
What does INTROSERV do?
INTROSERV provides subscription-based dedicated server hosting, virtual private servers (VPS), cloud storage (CloudBox), backup services, GPU servers, game servers, and data center colocation across 23 global facilities. Customers configure and order servers directly through the company's website with instant provisioning for standard configurations and full root/administrative access. The platform supports multiple operating systems, control panels, and RAID configurations with anti-DDoS protection and 24/7 expert support.
Is INTROSERV a public or private company?
INTROSERV is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was INTROSERV founded?
INTROSERV was founded in 2013. It employs 11 to 50 people.
Where is INTROSERV based?
INTROSERV is headquartered in Ljubljana, Slovenia, in the Europe region.
How does INTROSERV make money?
Seven revenue lines are on record. Dedicated Server Hosting is the primary driver. The others are VPS Hosting, cloud Storage (CloudBox), backup Services, GPU Servers, game Servers and additional IP Addresses.
Who are INTROSERV's main competitors?
Direct peers on record are Contabo, Leaseweb, Hetzner Online, Scaleway, IONOS (1&1 IONOS), DigitalOcean, OVHcloud, Vultr, Linode (Akamai) and Hostinger.
Does INTROSERV have an API?
No public API is recorded for INTROSERV.
What industry is INTROSERV in?
INTROSERV's product category is Web Hosting Services. Its primary akta.pro industry code is HDABABAA, Private Cloud Platforms (On‑Prem Cloud Stacks), with a secondary code of HDABAFAH, Load Balancing & Application Delivery Controllers (ADC). Its NAICS code is 5182 and its SIC code is 7370.