Big Bend Regional Medical Center

What Big Bend Regional Medical Center does

Big Bend Regional Medical Center (BBRMC) is a 25-bed critical access hospital located in Alpine, Texas, operating as a private, for-profit facility under the corporate umbrella of Quorum Health, a healthcare management company headquartered in Brentwood, Tennessee. The hospital serves as the sole acute-care provider for the Big Bend region of far West Texas, covering Brewster, Jeff Davis, and Presidio counties, and delivers a comprehensive service mix including a 24/7 Level IV Trauma-designated Emergency Department, surgical services, diagnostic imaging, laboratory, women's health and maternity, orthopedics, pulmonary/respiratory care, swing-bed extended care, rehabilitation, and a senior mental health program. An affiliated Big Bend Regional Health Clinic provides primary care, and patient-facing digital services include the Health Record Home patient portal (powered by Sharecare), PersonaPay online bill pay, and a Find a Provider directory. The facility holds Joint Commission hospital and laboratory accreditation, Level IV Trauma designation, and National Pediatric Readiness Project recognition.

BBRMC's business model is service-based and reimbursement-driven rather than subscription or platform-based: revenue is generated through inpatient and outpatient clinical encounters billed to patients, Medicare, Medicaid, and commercial insurers under CMS pricing guidelines. The hospital publishes a federally mandated Standard Charge List, though actual payments received are reported at less than 30% of listed charges, consistent with critical access hospital cost-plus Medicare reimbursement dynamics. Backing technology consists of standard hospital information systems, an EMR, a Sharecare medical records platform, Para-HCFS price transparency tooling, and telemedicine used for emergency department specialty support. Backing administrative functions (patient registration, health information management, billing) are operated by R1 RCM, an external implementation partner, and the MDSave channel enables patients to prepay for imaging and surgery at discounted rates. The most recent strategic action is the January 2026 appointment of Wendy Barnett, MBA, as CEO, succeeding prior leadership and bringing experience from Metropolitan Healthcare Services and MountainView Regional Medical Center.

Name

Big Bend Regional Medical Center

Legal name

Big Bend Regional Medical Center

Website

https://bigbendhealthcare.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Big Bend Regional Medical Center is a 25-bed critical access hospital in Alpine, Texas, operated by Quorum Health and serving as the sole acute-care provider for Brewster, Jeff Davis, and Presidio counties in the Big Bend region with 24/7 emergency, surgical, imaging, and outpatient services.

Ownership category

akta.pro rank

Product category

Critical Access Hospital Services

NAICS

General Medical and Surgical Hospitals (62211), Ambulatory Health Care Services (621)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Hospitals (8060)

akta.pro primary industry

Critical Access & Rural Hospitals (HLAFAAAG)

akta.pro secondary industry

Community & Regional General Hospitals (HLAFAAAB)

Keywords

• Critical access hospital
• Emergency medical services
• Rural healthcare
• Diagnostic imaging services
• Surgical care services

Headquarters

HQ city

Alpine

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Patient Care Services: The hospital generates revenue through providing inpatient and outpatient medical services including emergency care, surgery, diagnostic imaging, laboratory services, maternity care, and rehabilitation. Services are billed to patients directly or through insurance providers including Medicare, Medicaid, and commercial insurers.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Big Bend Regional Medical Center is a 25-bed Joint Commission-accredited critical access hospital in Alpine, Texas, providing 24/7 Level IV Trauma emergency care, general and orthopedic surgery, diagnostic imaging, laboratory, maternity and women's health, pulmonary, rehabilitation, swing bed extended care, and senior mental health services to the Big Bend region of West Texas. Patient-facing digital services include a patient portal, online bill pay, and a provider directory. The facility is operated under corporate parent Quorum Health.

Product overview

Big Bend Regional Medical Center is a 25-bed critical access hospital offering a comprehensive range of inpatient and outpatient services. The hospital operates as an integrated healthcare delivery system with core clinical services including a 24/7 Emergency Department (Level IV Trauma designated), Surgical Services, Diagnostic Imaging, Laboratory Services, Women's Health and Maternity, Pulmonary and Respiratory, Orthopedics, Swing Bed extended care, Rehabilitation Services, and Senior Life Solutions mental health program. Patient-facing digital services include a Patient Portal powered by Health Record Home for accessing health records, Online Bill Pay through PersonaPay, and a Provider Directory. Primary Care is available through the affiliated Big Bend Regional Health Clinic.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Department (ER) 24/7 emergency care services with Level IV Trauma designation, staffed by trained physicians for evaluation and treatment of emergency conditions. Features a 30-minute ER pledge for initial assessment and National Pediatric Readiness Project recognition.
• Surgical Services General and specialized surgical procedures available on a same-day outpatient basis, including general surgery, imaging-related procedures, and orthopedic surgeries for residents of the Big Bend region.
• Diagnostic Imaging Comprehensive imaging services including X-Ray, CT scans, MRI (Mondays), ultrasound, OB/GYN ultrasound, and LDCT lung cancer screening, open 7 days a week with walk-in X-ray services.
• Women's Health Obstetric and gynecological care for women of all ages, from adolescence through menopause, including annual pelvic and breast exams, urinary treatment, and gynecological surgical procedures.
• Maternity Services Labor and delivery care providing compassionate maternity services with qualified doctors and nurses, including Level 1 Neonatal Care designation.
• Laboratory Services 24-hour inpatient and outpatient laboratory services including urine chemistry, chemistry department, and hematology/coagulation department; TJC-accredited lab.
• Pulmonary and Respiratory Services Lung care services specializing in detection, monitoring, and treatment of lung-related issues including arterial blood gases, breathing treatments, EKG, and oxygen services.
• Swing Bed Program Extended care option for patients requiring longer recovery periods, allowing them to receive care close to home with individualized treatment plans.
• Rehabilitation Services Recovery-focused services helping patients regain independence after injury, surgery, or illness through targeted rehabilitation programs.
• Orthopedics Diagnosis and treatment of disorders of bones, joints, tendons, ligaments, and muscles with both non-surgical and surgical care options for joint pain and related conditions.
• Primary Care Primary care services through Big Bend Regional Health Clinic providing ongoing medical care, wellness exams, and preventive health services for residents of the Big Bend region.
• Senior Life Solutions Outpatient mental health program designed for older adults experiencing depression, anxiety, or other mental health concerns, providing age-appropriate therapeutic services.

Quantifiable outcome

• 98 SEP-1 sepsis care score, ranking seventh nationally among top 10 performers

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Quorum HealthcoreStrategic or Co-development PartnerQuorum Health is the hospital's corporate parent/operator. The hospital website terms of use references Quorum Health (1573 Mallory Lane, Suite 100, Brentwood, TN 37027) as the entity governing the website and hospital operations.
• SharecarecoreTechnology or IntegrationSharecare provides the patient online access form and medical records requester submission portal. Patients access medical records through Sharecare's HDS platform at myplatform.hds.sharecare.com.
• PersonaPaycoreTechnology or IntegrationPersonaPay provides the online bill pay platform for the hospital at personapay.com/qbtx/login, enabling patients to pay hospital bills online.
• R1 RCMcoreImplementation/ SI/ Consulting PartnerR1 RCM is an independent company that staffs and manages the hospital's billing operations including Patient Registration, Health Information Management (HIIM), and billing functions.
• MDSaveminorChannel Partner/ Reseller/ DistributorMDSave partnership allows patients to prepay for medical services like imaging and general surgery before receiving treatment at discounted rates.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Universal Health Services: Operates acute care and behavioral health hospitals nationwide. Comparable as a multi-state hospital operator with similar service-line focus and operational scale.
• Quorum Health: Corporate parent and operator of BBRMC. Quorum Health manages a portfolio of rural and community hospitals across the U.S., making it the most direct comparable for asset-level operating model, RCM infrastructure, and rural hospital strategy.
• Community Health Systems: Owns and operates numerous community hospitals, many in rural and non-urban markets. Comparable as a publicly-traded hospital operator with rural/community hospital exposure and similar payer mix challenges.
• LifePoint Health: Operates a large network of community and rural hospitals, including critical access facilities. Comparable to BBRMC in rural hospital operating model, scale of individual facilities, and reliance on community-based service portfolios.
• Tenet Healthcare: Multi-state hospital operator with community and regional facilities. Comparable as a diversified hospital operator with overlapping service categories (emergency, surgical, imaging, ambulatory).
• Steward Health Care: Operates a portfolio of community hospitals across multiple states with similar rural/community service profiles. Comparable operating model to BBRMC, though Steward has experienced well-documented financial distress relevant to investor assessment.
• Ardent Health Partners: Operates acute care hospitals and ambulatory services across multiple states, including community and regional facilities. Comparable mid-sized hospital operator with similar service-line mix and rural/community exposure.
• HCA Healthcare: Largest U.S. for-profit hospital operator with broad geographic reach including community and rural facilities. Comparable as a large-scale hospital operator with sophisticated RCM and quality infrastructure.
• Ascension: Large nonprofit Catholic health system operating community and rural hospitals across the U.S. Comparable in rural hospital operating model and service-line breadth, though ownership structure (nonprofit) differs from BBRMC's for-profit status.

Regional players

• Encompass Health: Largest U.S. operator of inpatient rehabilitation hospitals and home health. Comparable to BBRMC's swing-bed and rehabilitation service lines, though Encompass focuses exclusively on post-acute rehabilitation at larger scale.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/BigBendRegionalMedicalCenter
• LinkedInlinkedin.com/company/big-bend-regional-medical-center

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Big Bend Regional Medical Center