What TechLoss Consulting & Restoration does

TechLoss Consulting & Restoration is a U.S.-based professional services firm specializing in electronic, mechanical, and electro-mechanical equipment loss assessment, restoration, and data recovery for insurance carriers, independent adjusters, government entities, law firms, self-insured corporations, non-profits, and high-net-worth residential clients. The company delivers four core service lines — consulting (on-site inspections, desk reviews, in-house testing, and repair-vs-replacement analysis), equipment restoration (in-house at a Chicago-area environmentally controlled warehouse, on-site, or via coordinated third-party facilities), data recovery from damaged storage media, and ancillary services including salvage, subrogation support, expert witness testimony, and technology claim estimate creation. The underlying technology rests on multi-disciplinary engineering expertise (electrical, mechanical, and aerospace), state-of-the-art in-house diagnostics producing preliminary evaluations within 24 hours, Department of Energy-authorized cleaning methods, and DoD-specification secure data deletion capabilities.

The business operates on a project-based professional services engagement model with no publicly disclosed pricing tiers; revenue is generated per assignment with scope tied to loss size and complexity. Go-to-market is direct-sales-led, anchored by 24/7 availability, a one-business-hour acknowledgement commitment, and a nationwide footprint spanning 9 U.S. offices plus the Chicago warehouse facility. Customer acquisition relies on direct relationships with insurance carriers and organizations rather than channel partners, supplemented by content marketing through the company's own website and the parent Alpine Intel resource platform, plus referrals from adjusters and legal professionals.

TechLoss was founded circa 1994 by the Karbin family and operated independently until November 2024, when it was acquired by Alpine Intel — a multi-brand insurance solutions provider whose portfolio includes HVACi, StrikeCheck, Donan Engineering, National Fire Experts, Component Testing Laboratories, and VRC Investigations. Post-acquisition, TechLoss continues to operate under its existing brand with Sari Karbin as President and Bob Karbin as VP/Lead Engineer, while gaining access to Alpine Intel's broader carrier relationships and cross-sell channels.

Name

TechLoss Consulting & Restoration

Legal name

TechLoss Consulting & Restoration, Inc.

Website

https://techloss.com

Company type

Private

Founded year

2004

Operating status

Acquired

Headcount range

11–50 employees

Short description

TechLoss Consulting & Restoration is a U.S. professional services firm that provides electronic equipment loss assessment, restoration, and data recovery to insurance carriers, adjusters, government, legal, and self-insured clients nationwide, operating from 9 U.S. offices and a Chicago-area warehouse as a subsidiary of Alpine Intel.

Ownership category

akta.pro rank

Product category

Electronic Loss Consulting & Restoration Services

NAICS

Electronic and Precision Equipment Repair and Maintenance (81121), Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance (811310)

SIC

Services-Miscellaneous Repair Services (7600), Services-Testing Laboratories (8734)

akta.pro primary industry

Electronics Refurbishment, Repair & Reuse (Remarketing/Resale) (BPALAIAD)

akta.pro secondary industry

Data Recovery, Device Unlocking & Software Repair Services (CRACAJAJ)

Keywords

• Electronic loss consulting
• Equipment restoration services
• Insurance claim assessment
• Data recovery services
• Catastrophe response services

Headquarters

HQ city

Buffalo Grove

HQ country

United States

HQ region

North America

Offices9 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Equipment Consulting Services: Technical consulting and assessment services for insurance carriers, independent adjusters, and organizations to evaluate equipment damage, determine repair vs. replacement, and support claims resolution.
2. Equipment Restoration Services: On-site and in-house restoration of damaged electronic equipment, including decontamination, cleaning, testing, and recertification. Performed at their Chicago-area facility or at client locations.
3. Data Recovery Services: Data extraction from damaged storage media for use by forensic accountants, investigators, or the insured. Also includes secure data deletion services per Department of Defense specifications.
4. Salvage and Subrogation Support: Salvage evaluation and competitive bid procurement to reduce financial exposure on claims. Subrogation support to identify recovery opportunities.
5. Litigation Support and Expert Witness Services: Expert witness testimony and litigation support for cases involving damaged equipment and technology disputes, including deposition assistance and review of third-party expert opinions.
6. Estimate Creation: Technology claim estimate creation services including repair estimates, replacement cost analysis, and invoice review for insurance carriers and adjusters.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

TechLoss Consulting & Restoration provides nationwide consulting, restoration, and data recovery services for electronic, mechanical, and electro-mechanical equipment damaged by fire, water, lightning, power surge, and catastrophic events. The company serves insurance carriers, independent adjusters, government entities, law firms, self-insured corporations, and non-profits by assessing damage, performing repair vs. replacement analysis, restoring equipment in-house at a Chicago-area facility or on-site, and extracting data from failed storage media. It also provides catastrophe response, salvage procurement, technology claim estimate creation, and expert witness testimony.

Product overview

TechLoss Consulting & Restoration offers a unified suite of electronic loss consulting and restoration services for commercial and high-end residential equipment claims. The core offering combines Consulting Services (on-site inspections, desk reviews, in-house testing, and repair vs. replace analysis) with Restoration Services (in-house Chicago-area facility, on-site, and third-party options) and Data Recovery capabilities. Supporting services include Secure Equipment Storage, Technology Claim Estimate Creation, Catastrophe Response protocols, and Salvage Services. The company is powered by Alpine Intel following its November 2024 acquisition.

Differentiator

Problem solved

Functional benefit

Products and services

• Consulting Services Nationwide electronic equipment consulting including on-site inspections, desk reviews, in-house testing, and repair vs. replace analysis to determine the best course of action for damaged equipment claims. Targeted at insurance carriers, independent adjusters, and organizations handling commercial and high-end residential equipment losses.
• Restoration Services Equipment restoration performed in-house at the environmentally controlled Chicago-area facility, on-site at loss locations, or through local third-party facilities. Services include decontamination, cleaning, testing, and recertification meeting U.S. industry standards.
• Data Recovery Determines if data can be recovered from damaged equipment and extracts it to any form of media for use by forensic accountants, investigators, or the insured. Also performs secure data deletion per Department of Defense specifications.
• Technology Claim Estimate Creation Expert engineering services to create accurate estimates for technology claims, including repair vs. replacement recommendations, local vendor identification, and invoice review for cost and hours appropriateness. Targeted at insurance carriers and adjusters.
• Catastrophe Response Specialized CAT protocol for weather events covering preparation, scheduling, inspections, and final reports, providing swift and actionable claim solutions during catastrophic events such as hurricanes.
• Salvage Services Secures competitive bids on behalf of clients to maximize salvage value and reduce financial exposure on equipment claims, including secure equipment storage for items awaiting resale or fault determination.
• Secure Equipment Storage State-of-the-art warehouse storage for equipment awaiting resale or fault determination, with facilities allowing potential buyers to inspect and test equipment prior to final sale.

Quantifiable outcome

• Restoration-first approach reduces equipment claims by 50-90%. Case study: reverse vending machines claim reduced from $550,000 to $72,307 (87% reduction).
• +4 more outcomes

Named customers10 records

Segments7 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

One partnership is on record.

• Alpine IntelcoreStrategic or Co-development Partner · 19 November 2024Alpine Intel, a leading insurance solutions provider, acquired TechLoss Consulting & Restoration in November 2024. Alpine Intel is the parent company powering TechLoss's operations. The acquisition adds TechLoss's 30+ years of electronic loss mitigation expertise to Alpine Intel's portfolio of services including HVACi, StrikeCheck, National Fire Experts, Donan Engineering, Component Testing Laboratories, and VRC Investigations. TechLoss's technical property damage assessments and consultations enhance Alpine's suite of services with commercial electronic loss mitigation capabilities.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Rimkus Consulting Group: Forensic engineering and consulting firm providing equipment failure analysis and expert testimony. Closely comparable in technical content and insurance-carrier customer base, with broader service breadth.
• EFI Global: Large independent forensic engineering and equipment consulting firm serving insurance carriers and legal clients. Same customer base and adjacent technical services; broader geographic and service-line scale.
• J.S. Held: Global consulting firm with deep insurance and equipment-loss practice. Comparable technical consulting, expert witness, and restoration offerings aimed at insurance and legal clients.

Direct peers

• Donan Engineering: Alpine Intel sister brand offering forensic engineering and fire/failure-cause investigations for insurance carriers. Highly comparable business model, customer base, and claims-adjacent workflow.
• StrikeCheck: Alpine Intel sister brand providing lightning and electrical damage assessments for insurance carriers. Directly overlaps TechLoss's lightning damage and surge-loss use cases.
• Envista Forensics: Forensic engineering firm specializing in equipment failure analysis, fire origin, and electronics damage investigations for insurance and legal sectors. Directly comparable service mix and target market.
• HVACi: Alpine Intel sister brand providing HVAC equipment consulting and restoration for insurance claims. Operates the same national insurance-carrier go-to-market model with similar restoration-first economics.
• National Fire Experts: Alpine Intel sister brand focused on fire origin and cause investigations. Complements TechLoss's fire-damage equipment restoration work for similar carrier clients.
• Component Testing Laboratories: Alpine Intel sister brand performing failure analysis and component-level testing for insurance and legal clients. Closely parallels TechLoss's diagnostic and cause-and-origin work.

Others

• Yokogawa Electric (Data Recovery / Industrial Asset): Industrial automation and instrumentation supplier whose equipment frequently appears in TechLoss's restoration queue. Adjacent ecosystem rather than direct competitor, but a frequent upstream party in claims work.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@AlpineIntel
• LinkedInlinkedin.com/company/techloss-consulting-and-restoration
• Xx.com/techloss
• Facebookfacebook.com/techloss

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TechLoss Consulting & Restoration