Olva Courier
Olva Courier is Peru's largest domestic courier, operating 289 stores and agents across all 1,832 districts, serving individuals, e-commerce entrepreneurs, and corporate clients with parcel delivery, digital shipment registration, international shipping via UPS, and an AI-powered WhatsApp customer advisor.
- Company typePrivate
- Founded1986
- HeadquartersCallao, Peru
- Headcount251–500
- GTM typeB2B and B2C
- OfferingServices
What Olva Courier does
Olva Courier S.A.C. is Peru's largest domestic courier and last-mile logistics company, founded in 1986 and headquartered in Callao. The company operates a network of 289 physical stores and agent locations covering all 1,832 districts of Peru, with a 40+ store Lima metropolitan footprint and provincial coverage in cities including Arequipa, Cusco, Ica, Piura, Trujillo, Iquitos, Tarapoto, Moyobamba, and Huancayo. Olva serves three primary customer segments: Personas (individuals sending personal packages), Emprendedores (small e-commerce entrepreneurs using the Olva Partner program), and Empresas (corporate clients using the Olva Empresas tier with reporting and account management). Adjacent services include Olva Box for cross-border purchasing from North American retailers and Olva Internacional for worldwide shipping.
The technology stack centers on the Registro de Envíos digital shipment-registration platform, a self-service customer portal (Zona Clientes) with corporate reporting dashboards, a mobile app deployed across iOS, Google Play, and Huawei App Gallery, and Lina, a WhatsApp-based AI virtual advisor launched in March 2024 that autonomously handles status, quotation, complaint, and FAQ intents in real time. Payments are integrated with Niubiz (credit/debit cards via JavaScript SDK), PagoEfectivo (bank OTC and online banking), and Mercado Pago (QR fallback). Distribution leverages strategic air freight partnerships with Latam Cargo for sub-24-hour delivery to principal cities and UPS for international service.
Revenue is generated entirely through transaction-based per-shipment fees calculated by weight, dimensions, and destination via an online pricing calculator, with mandatory insurance surcharges of 0.6%-2% of declared value on shipments over S/100, plus premium tariffs for heavy cargo (Tarifa Power, 15-100 kg). GTM is multi-channel: 289 in-store/agent drop-off points, self-serve online registration, door-to-door pickup in Lima/Callao, mobile app, and WhatsApp. The company has earned the CAPECE Sello de Confianza (first logistics recipient), Premio Quality Peru 2024, and Ecommerce Awards Peru 2025, and grew its Net Promoter Score from 29% in 2023 to 43% in 2024 following the Registro de Envíos launch.
Olva Courier firmographics
Firmographics- Name
- Olva Courier
- Legal name
- OLVA COURIER S.A.C.
- Website
- https://olvacourier.com
- Company type
- Private
- Founded year
- 1986
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Olva Courier is Peru's largest domestic courier, operating 289 stores and agents across all 1,832 districts, serving individuals, e-commerce entrepreneurs, and corporate clients with parcel delivery, digital shipment registration, international shipping via UPS, and an AI-powered WhatsApp customer advisor.
- Ownership category
- akta.pro rank
Olva Courier industry classification
Industry- Product category
- Domestic Courier & Logistics Services
- NAICS
- Couriers and Express Delivery Services (4921), Couriers and Express Delivery Services (492110), Couriers and Messengers (492)
- SIC
- Trucking & Courier Services (No Air) (4210), Arrangement Of Transportation Of Freight & Cargo (4731)
- akta.pro primary industry
- Retail Partner PUDO Networks (In-Store Pickup/Dropoff) (TLAAAMAB)
Keywords
Where Olva Courier is headquartered
LocationHeadquarters
- HQ city
- Callao
- HQ country
- Peru
- HQ region
- Latin America
Offices7 records
Markets served
Olva Courier business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Operations, Infrastructure, Personnel, Technology or R&D, Supply Chain, Marketing or Sales
Revenue model
- Shipping / Freight Fees: Olva charges per-shipment fees based on weight, dimensions, origin, and destination. Pricing is calculated through its online calculator (cotizador) and varies by service type (regular, ecommerce, power tariff). The company offers promotional rates for specific routes and periods.
- Insurance / Declared Value Fees: For shipments valued over S/ 100, Olva charges mandatory insurance fees: 0.6% of declared value for shipments S/101–S/3,000, and 2% for shipments S/3,001–S/10,000, with a sworn declaration required for higher-value items.
- Home Pickup Service: Olva offers scheduled door-to-door package pickup in Lima and Callao through its Zona Clientes platform, with an additional service charge (not valid for Olva Partner tariff).
- Cargo / Heavy Shipment Services: Olva provides heavy-cargo services (Tarifa Power) for shipments from 15 to 100 kg with differential rates, and international shipping via UPS partnership for worldwide coverage.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Standard shipment rates (Tarifa Regular) |
| Unit Pricing | Pay-as-you-go | Valued shipment insurance (Envíos Valorados) |
| Unit Pricing | Pay-as-you-go | Tarifa Power (15–100 kg shipments) |
| Unit Pricing | Pay-as-you-go | Promotional rates (Olva Promo) |
| Unit Pricing | Pay-as-you-go | International shipping rates |
Go-to-market motion2 records
Distribution channels7 records
Marketing channels8 records
Olva Courier product offering
Product offeringCore offering
Olva Courier is Peru's largest domestic and international courier and logistics company. It provides door-to-door package, document, and cargo shipping across all 1,832 districts of Peru through a network of 289 company stores and agent locations, complemented by a digital shipment registration platform, a mobile app, a customer self-service portal (Zona Clientes), an AI-powered WhatsApp virtual advisor (Lina), home pickup, cash-on-delivery, and international shipping via a UPS partnership.
Product overview
Olva Courier is Peru's largest logistics and courier company, operating as a unified platform with a network of 289 physical stores, agent locations, and digital self-service tools. The core product is the Olva Regular service for standard domestic package delivery across all 1,832 districts nationwide, supported by the Registro de Envíos digital registration platform and the Zona Clientes customer portal. This core is extended through specialized modules: Olva Emprendedores (e-commerce tier for small online sellers), Olva Empresas (corporate last-mile solution), Recojo a Domicilio (home pickup), Pago en Destino (cash-on-delivery), Tarifa Power (bulk-weight pricing from 15 kg), and Olva Internacional (global shipping via UPS). A separate sub-brand, Olva Box, handles personal international shopping consolidation from North American retailers. The company also embeds AI through Lina, a WhatsApp-based virtual advisor, and offers a mobile app for iOS and Android.
Differentiator
Problem solved
Functional benefit
Brands
- Olva Box: International purchasing service that allows customers to shop from North American online stores with delivery to their homes in Peru.
- Olva Partner
- Eco Olva
Products and services
- Registro de Envíos Digital self-service platform that lets users register, organize, and pay for shipments online (via Niubiz or PagoEfectivo) before dropping them at an Olva store or agent location. Aimed at individual senders and small entrepreneurs across Peru.
- Olva Regular Standard domestic courier service for individuals sending documents, envelopes, and packages across Peru via in-store drop-off, agent pickup, or door-to-door delivery across 289 offices and 1,832 districts.
- Olva Emprendedores
- Olva Empresas
- Olva Carga
- Olva Internacional International shipping service for parcels and documents to destinations worldwide, powered by a UPS partnership, with free declared-value protection up to US$100 and optional additional insurance.
- Recojo a Domicilio
- Pago en Destino
- Tarifa Power
- Olva Box
- Olva Courier Mobile App
- Lina — Asesora Virtual AI-powered WhatsApp virtual advisor that autonomously answers customer queries about shipment status, service quotations, complaints, FAQs, and suggestions 24/7, routing intents without human agent intervention.
Quantifiable outcome
- Net Promoter Score improved from 29% (2023) to 43% (2024) following the launch of the Registro de Envíos digital platform
- +3 more outcomes
Companies that use Olva Courier
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles3 records
Olva Courier technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability3 records
Feature5 records
Olva Courier partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- Latam CargocoreOlva is the only last-mile logistics company allied with Latam Cargo, enabling air freight shipments to arrive in less than 24 hours to principal cities. This partnership strengthens Olva's competitive position in time-sensitive logistics by leveraging Latam Cargo's air network for faster national delivery.
- Club Deportivo Latino AmisaminorOlva partnered with Club Deportivo Latino Amisa to form a team competing in the Liga Nacional de Vóley Femenino (National Women's Volleyball League). The partnership demonstrates Olva's support for women's sports and local athletic talent in Peru.
- Club Deportivo Unión ComerciominorOlva is the exclusive sponsor of Club Deportivo Unión Comercio, a professional football club in San Martín, Peru. This sports sponsorship reinforces Olva's brand visibility and community connection in the northern regions where the company operates.
- UPScoreUPS provides international shipping services to Olva customers worldwide through its store network nationwide. UPS offers free declared value protection up to US$ 100 per international shipment, with additional insurance available. Olva acts as a channel for UPS international services in Peru.
Scale indicators6 records
Recent moves9 records
Expansion highlights6 records
Olva Courier competitors and assessment
Company assessmentDirect peers
- Mercado Libre Envíos: Captive last-mile logistics arm of Mercado Libre in Peru, handling the bulk of Mercado Libre marketplace shipments. Directly comparable to Olva for ecommerce parcel volumes in Peru and a key competitive threat for SMB sellers.
- Serpost: Peru's national postal service, providing domestic and international parcel and document delivery across all Peruvian districts. Directly comparable to Olva as a Peru-wide courier competitor for both individuals and SMB shippers.
- Urbano: Peruvian same-day and next-day last-mile delivery startup focused on ecommerce parcels in Lima and other major cities. Directly comparable as a Peruvian last-mile courier competing for the same entrepreneur and SMB e-commerce shipper segments as Olva.
Regional players
- TCC (Transportadora de Carga de Colombia): One of Colombia's largest parcel and document courier operators with nationwide distribution. Comparable as a regional Andean courier peer with similar last-mile / national delivery model in an adjacent Latin American market.
- Blue Express: Chilean nationwide courier focused on ecommerce parcel delivery with store and agent pickup points. Comparable as a regional single-country courier peer with similar store/agent PUDO model in an adjacent Latin American market.
- Estafeta: Mexico's leading domestic courier and parcel delivery operator with nationwide coverage and ecommerce focus. Comparable as a regional courier champion with similar store/agent-based last-mile model serving a single large LatAm economy.
Broad incumbents
- FedEx Peru: Global express courier with operations in Peru serving international and time-sensitive domestic shipments. Comparable as a broad incumbent competing with Olva's international and express product tiers.
- DHL Express Peru: Global logistics integrator with domestic and international courier operations across Peru. Comparable as a higher-end, internationally-backed courier competing with Olva for enterprise and cross-border shippers.
- UPS Peru: Global courier integrator operating in Peru and Olva's international shipping partner. Comparable as a peer and a partner dependency, competing for high-value international shipments while also reselling through Olva's network.
Emerging players
- Rappi Peru: Latin American on-demand delivery super-app with last-mile courier operations across Peruvian cities. Comparable to Olva's last-mile network in urban areas and increasingly competitive on ecommerce parcel flows.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Olva Courier social profiles
Digital presenceOlva Courier compliance and trust
Trust signalCompliance3 records
Olva Courier financial estimates
Financial estimateRevenue estimate
Valuation estimate
Olva Courier leadership team
Management profileNumber of profiles
Profiles2 records
Olva Courier subsidiaries and ownership
Company hierarchySubsidiaries2 records
Olva Courier funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Olva Courier M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Olva Courier
What does Olva Courier do?
Olva Courier is Peru's largest domestic and international courier and logistics company. It provides door-to-door package, document, and cargo shipping across all 1,832 districts of Peru through a network of 289 company stores and agent locations, complemented by a digital shipment registration platform, a mobile app, a customer self-service portal (Zona Clientes), an AI-powered WhatsApp virtual advisor (Lina), home pickup, cash-on-delivery, and international shipping via a UPS partnership.
Is Olva Courier a public or private company?
Olva Courier is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Olva Courier founded?
Olva Courier was founded in 1986. It employs 251 to 500 people.
Where is Olva Courier based?
Olva Courier is headquartered in Callao, Peru, in the Latin America region.
How does Olva Courier make money?
Four revenue lines are on record. Shipping / Freight Fees are the primary driver. The others are insurance / Declared Value Fees, home Pickup Service and cargo / Heavy Shipment Services.
Who are Olva Courier's main competitors?
Direct peers on record are Mercado Libre Envíos, Serpost and Urbano. Regional players are TCC (Transportadora de Carga de Colombia), Blue Express and Estafeta. Broad incumbents are FedEx Peru, DHL Express Peru and UPS Peru. Rappi Peru is listed as an emerging player.
Does Olva Courier have an API?
No public API is recorded for Olva Courier.
What industry is Olva Courier in?
Olva Courier's product category is Domestic Courier & Logistics Services. Its primary akta.pro industry code is TLAAAMAB, Retail Partner PUDO Networks (In-Store Pickup/Dropoff). Its NAICS code is 4921 and its SIC code is 4210.