Olva Courier

What Olva Courier does

Olva Courier S.A.C. is Peru's largest domestic courier and last-mile logistics company, founded in 1986 and headquartered in Callao. The company operates a network of 289 physical stores and agent locations covering all 1,832 districts of Peru, with a 40+ store Lima metropolitan footprint and provincial coverage in cities including Arequipa, Cusco, Ica, Piura, Trujillo, Iquitos, Tarapoto, Moyobamba, and Huancayo. Olva serves three primary customer segments: Personas (individuals sending personal packages), Emprendedores (small e-commerce entrepreneurs using the Olva Partner program), and Empresas (corporate clients using the Olva Empresas tier with reporting and account management). Adjacent services include Olva Box for cross-border purchasing from North American retailers and Olva Internacional for worldwide shipping.

The technology stack centers on the Registro de Envíos digital shipment-registration platform, a self-service customer portal (Zona Clientes) with corporate reporting dashboards, a mobile app deployed across iOS, Google Play, and Huawei App Gallery, and Lina, a WhatsApp-based AI virtual advisor launched in March 2024 that autonomously handles status, quotation, complaint, and FAQ intents in real time. Payments are integrated with Niubiz (credit/debit cards via JavaScript SDK), PagoEfectivo (bank OTC and online banking), and Mercado Pago (QR fallback). Distribution leverages strategic air freight partnerships with Latam Cargo for sub-24-hour delivery to principal cities and UPS for international service.

Revenue is generated entirely through transaction-based per-shipment fees calculated by weight, dimensions, and destination via an online pricing calculator, with mandatory insurance surcharges of 0.6%-2% of declared value on shipments over S/100, plus premium tariffs for heavy cargo (Tarifa Power, 15-100 kg). GTM is multi-channel: 289 in-store/agent drop-off points, self-serve online registration, door-to-door pickup in Lima/Callao, mobile app, and WhatsApp. The company has earned the CAPECE Sello de Confianza (first logistics recipient), Premio Quality Peru 2024, and Ecommerce Awards Peru 2025, and grew its Net Promoter Score from 29% in 2023 to 43% in 2024 following the Registro de Envíos launch.

Name

Olva Courier

Legal name

OLVA COURIER S.A.C.

Website

https://olvacourier.com

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

251–500 employees

Short description

Olva Courier is Peru's largest domestic courier, operating 289 stores and agents across all 1,832 districts, serving individuals, e-commerce entrepreneurs, and corporate clients with parcel delivery, digital shipment registration, international shipping via UPS, and an AI-powered WhatsApp customer advisor.

Ownership category

akta.pro rank

Product category

Domestic Courier & Logistics Services

NAICS

Couriers and Express Delivery Services (4921), Couriers and Express Delivery Services (492110), Couriers and Messengers (492)

SIC

Trucking & Courier Services (No Air) (4210), Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Retail Partner PUDO Networks (In-Store Pickup/Dropoff) (TLAAAMAB)

Keywords

• Domestic courier services
• Last-mile delivery
• Parcel shipping logistics
• E-commerce fulfillment
• International shipping services

Headquarters

HQ city

Callao

HQ country

Peru

HQ region

Latin America

Offices7 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Infrastructure, Personnel, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Shipping / Freight Fees: Olva charges per-shipment fees based on weight, dimensions, origin, and destination. Pricing is calculated through its online calculator (cotizador) and varies by service type (regular, ecommerce, power tariff). The company offers promotional rates for specific routes and periods.
2. Insurance / Declared Value Fees: For shipments valued over S/ 100, Olva charges mandatory insurance fees: 0.6% of declared value for shipments S/101–S/3,000, and 2% for shipments S/3,001–S/10,000, with a sworn declaration required for higher-value items.
3. Home Pickup Service: Olva offers scheduled door-to-door package pickup in Lima and Callao through its Zona Clientes platform, with an additional service charge (not valid for Olva Partner tariff).
4. Cargo / Heavy Shipment Services: Olva provides heavy-cargo services (Tarifa Power) for shipments from 15 to 100 kg with differential rates, and international shipping via UPS partnership for worldwide coverage.

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels8 records

Core offering

Olva Courier is Peru's largest domestic and international courier and logistics company. It provides door-to-door package, document, and cargo shipping across all 1,832 districts of Peru through a network of 289 company stores and agent locations, complemented by a digital shipment registration platform, a mobile app, a customer self-service portal (Zona Clientes), an AI-powered WhatsApp virtual advisor (Lina), home pickup, cash-on-delivery, and international shipping via a UPS partnership.

Product overview

Olva Courier is Peru's largest logistics and courier company, operating as a unified platform with a network of 289 physical stores, agent locations, and digital self-service tools. The core product is the Olva Regular service for standard domestic package delivery across all 1,832 districts nationwide, supported by the Registro de Envíos digital registration platform and the Zona Clientes customer portal. This core is extended through specialized modules: Olva Emprendedores (e-commerce tier for small online sellers), Olva Empresas (corporate last-mile solution), Recojo a Domicilio (home pickup), Pago en Destino (cash-on-delivery), Tarifa Power (bulk-weight pricing from 15 kg), and Olva Internacional (global shipping via UPS). A separate sub-brand, Olva Box, handles personal international shopping consolidation from North American retailers. The company also embeds AI through Lina, a WhatsApp-based virtual advisor, and offers a mobile app for iOS and Android.

Differentiator

Problem solved

Functional benefit

Brands

• Olva Box: International purchasing service that allows customers to shop from North American online stores with delivery to their homes in Peru.
• Olva Partner
• Eco Olva

Products and services

• Registro de Envíos Digital self-service platform that lets users register, organize, and pay for shipments online (via Niubiz or PagoEfectivo) before dropping them at an Olva store or agent location. Aimed at individual senders and small entrepreneurs across Peru.
• Olva Regular Standard domestic courier service for individuals sending documents, envelopes, and packages across Peru via in-store drop-off, agent pickup, or door-to-door delivery across 289 offices and 1,832 districts.
• Olva Emprendedores
• Olva Empresas
• Olva Carga
• Olva Internacional International shipping service for parcels and documents to destinations worldwide, powered by a UPS partnership, with free declared-value protection up to US$100 and optional additional insurance.
• Recojo a Domicilio
• Pago en Destino
• Tarifa Power
• Olva Box
• Olva Courier Mobile App
• Lina — Asesora Virtual AI-powered WhatsApp virtual advisor that autonomously answers customer queries about shipment status, service quotations, complaints, FAQs, and suggestions 24/7, routing intents without human agent intervention.

Quantifiable outcome

• Net Promoter Score improved from 29% (2023) to 43% (2024) following the launch of the Registro de Envíos digital platform
• +3 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability3 records

Feature5 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Latam CargocoreStrategic or Co-development Partner · 10 August 2023Olva is the only last-mile logistics company allied with Latam Cargo, enabling air freight shipments to arrive in less than 24 hours to principal cities. This partnership strengthens Olva's competitive position in time-sensitive logistics by leveraging Latam Cargo's air network for faster national delivery.
• Club Deportivo Latino AmisaminorOthers · 1 January 2023Olva partnered with Club Deportivo Latino Amisa to form a team competing in the Liga Nacional de Vóley Femenino (National Women's Volleyball League). The partnership demonstrates Olva's support for women's sports and local athletic talent in Peru.
• Club Deportivo Unión ComerciominorOthers · 1 January 2022Olva is the exclusive sponsor of Club Deportivo Unión Comercio, a professional football club in San Martín, Peru. This sports sponsorship reinforces Olva's brand visibility and community connection in the northern regions where the company operates.
• UPScoreStrategic or Co-development PartnerUPS provides international shipping services to Olva customers worldwide through its store network nationwide. UPS offers free declared value protection up to US$ 100 per international shipment, with additional insurance available. Olva acts as a channel for UPS international services in Peru.

Scale indicators6 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• Mercado Libre Envíos: Captive last-mile logistics arm of Mercado Libre in Peru, handling the bulk of Mercado Libre marketplace shipments. Directly comparable to Olva for ecommerce parcel volumes in Peru and a key competitive threat for SMB sellers.
• Serpost: Peru's national postal service, providing domestic and international parcel and document delivery across all Peruvian districts. Directly comparable to Olva as a Peru-wide courier competitor for both individuals and SMB shippers.
• Urbano: Peruvian same-day and next-day last-mile delivery startup focused on ecommerce parcels in Lima and other major cities. Directly comparable as a Peruvian last-mile courier competing for the same entrepreneur and SMB e-commerce shipper segments as Olva.

Regional players

• TCC (Transportadora de Carga de Colombia): One of Colombia's largest parcel and document courier operators with nationwide distribution. Comparable as a regional Andean courier peer with similar last-mile / national delivery model in an adjacent Latin American market.
• Blue Express: Chilean nationwide courier focused on ecommerce parcel delivery with store and agent pickup points. Comparable as a regional single-country courier peer with similar store/agent PUDO model in an adjacent Latin American market.
• Estafeta: Mexico's leading domestic courier and parcel delivery operator with nationwide coverage and ecommerce focus. Comparable as a regional courier champion with similar store/agent-based last-mile model serving a single large LatAm economy.

Broad incumbents

• FedEx Peru: Global express courier with operations in Peru serving international and time-sensitive domestic shipments. Comparable as a broad incumbent competing with Olva's international and express product tiers.
• DHL Express Peru: Global logistics integrator with domestic and international courier operations across Peru. Comparable as a higher-end, internationally-backed courier competing with Olva for enterprise and cross-border shippers.
• UPS Peru: Global courier integrator operating in Peru and Olva's international shipping partner. Comparable as a peer and a partner dependency, competing for high-value international shipments while also reselling through Olva's network.

Emerging players

• Rappi Peru: Latin American on-demand delivery super-app with last-mile courier operations across Peruvian cities. Comparable to Olva's last-mile network in urban areas and increasingly competitive on ecommerce parcel flows.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@olvacourier
• Instagraminstagram.com/olvacourier
• Facebookfacebook.com/OlvaCourier
• LinkedInlinkedin.com/company/olvacourier
• TikToktiktok.com/@olvacourier

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Olva Courier