New England Pension Plan Systems

What New England Pension Plan Systems does

New England Pension Plan Systems (NEPPS), doing business as EFE Retirement Services, is a privately held third-party retirement plan administrator headquartered in Providence, Rhode Island. Founded in 1986 and operating as a subsidiary of Edelman Financial Engines, LLC, the firm provides recordkeeping, administration, fiduciary governance, and participant education services to employer-sponsored retirement plans in the United States. Its core technology is a daily-valued, open-architecture platform that integrates investments from seven major fund families (Vanguard, Fidelity, American Funds, BlackRock, Dimensional, T. Rowe Price, and iShares) and exposes a participant-facing web portal for balance viewing, investment elections, portfolio rebalancing, and loan/distribution processing, supplemented by twelve domain-specific retirement planning calculators and a third-party Wealth 20/20 financial aggregation integration.

The company serves two primary segments: plan sponsors (employers), who contract for compliance, fiduciary oversight, and administrative services on multi-year, quote-based engagements, and plan participants (employees), who interact with the portal and standardized transaction services priced at $50 per loan, distribution, or IRA event (with systematic distributions waived). Go-to-market is executed through enterprise field sales anchored by the EFE Retirement Services brand, inside sales and client services for mid-market and SMB plans, and self-service online channels for participants. The operating footprint is domestic only, supported by a team of 1-10 employees at the NEPPS entity, with investment advisory services delivered separately by Edelman Financial Engines Advisors L.L.C., a federally registered investment advisor. No funding rounds, acquisitions, or material expansions are disclosed in the available data.

Name

New England Pension Plan Systems

Legal name

New England Pension Plan Systems, LLC

Website

https://newenglandpension.com

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Retirement Plan Administration

NAICS

Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292), Payroll Services (541214), Pension Funds (52511)

SIC

Investment Advice (6282), Insurance Agents, Brokers & Service (6411)

akta.pro industry

PRIMARYFSAEABAE

Employer Retirement Plan Advisory (401(k)/Pension)

Financial & Insurance/Financial Advisory, Brokerage & Intermediation/Wealth & Retirement Advisory

SECONDARYFSAAAAAJ

Retirement & Pension Wealth (401(k)/IRA/SIPP/Superannuation Retail)

Financial & Insurance/Asset & Wealth Management/Retail & Mass-Affluent Wealth Management

SECONDARYFSAEABAF

Retirement Plan Participant Advice & Managed Accounts

Financial & Insurance/Financial Advisory, Brokerage & Intermediation/Wealth & Retirement Advisory

SECONDARYFSAMAKAI

Pensions, Benefits & Retirement Disbursements

Financial & Insurance/Payments & Transaction Processing/Payroll & Payouts / Disbursements

SECONDARYFSAGAEAF

Digital Retirement Platforms (IRA/401(k), Pension & Decumulation)

Financial & Insurance/Financial Technology (Fintech)/Robo-Advisory & Digital Wealth Platforms

Keywords

• Retirement plan administration
• 401(k) recordkeeping
• Pension plan services
• Fiduciary governance
• Participant education

Headquarters

HQ city

Providence

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Recordkeeping and Administration Services: EFE Retirement Services provides recordkeeping and administration services to retirement plans. The company earns revenue through fees charged to plan sponsors for comprehensive plan compliance, fiduciary governance, participant recordkeeping, and administrative services.
2. Processing and Transaction Fees: Fees charged for specific transactions and services including $50 loan processing fee, $50 distribution processing fee, and $50 IRA distribution fee.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

EFE Retirement Services (New England Pension Plan Systems) provides retirement plan recordkeeping and administration services to employer-sponsored plans, including plan compliance, fiduciary governance, participant recordkeeping, loan and distribution processing, and participant education. The offering is delivered through a daily-valued, open-architecture platform with a participant online portal and a suite of financial planning calculators, supported by dedicated customer service and educational workshops.

Product overview

New England Pension Plan Systems (EFE Retirement Services) operates as part of Edelman Financial Engines, providing a comprehensive retirement plan administration platform with recordkeeping services. The core offering includes a daily-valued plan platform with open architecture and fiduciary governance, supplemented by twelve financial planning calculators (401(k) planning, retirement savings, Social Security, RMD, and related tools) and the Wealth 20/20 third-party financial aggregation portal. The platform supports employer-sponsored retirement plans with participant education, plan compliance, and investment options through multiple fund families including Vanguard, Fidelity, American Funds, and others.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Plan sponsors receive comprehensive fiduciary governance and compliance support
• +1 more outcomes

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

Nine partnerships are on record, tiered core.

• Edelman Financial EnginescoreStrategic or Co-development PartnerNew England Pension Plan Systems operates as part of Edelman Financial Engines, a national full-service retirement-plan consulting firm with history dating back to 1986. The company provides sophisticated retirement programs with comprehensive attention to detail as part of the Edelman Financial Engines family of services.
• Financial Engines Advisors L.L.C. (FEA)coreTechnology or IntegrationInvestment Advisory Services are provided by Edelman Financial Engines Advisors L.L.C., a federally registered investment advisor. This partnership enables comprehensive retirement planning and investment advisory services alongside recordkeeping and administration.
• American FundscoreTechnology or IntegrationComprehensive listing of American Funds mutual funds available through the platform, including growth, balanced, bond, international, and target date funds.
• VanguardcoreTechnology or IntegrationExtensive selection of Vanguard funds available for investment, including index funds, target retirement funds, bond funds, and specialty funds.
• FidelitycoreTechnology or IntegrationMultiple Fidelity funds offered for participant investment, including index funds, growth funds, balanced funds, and target date funds.
• BlackRockcoreTechnology or IntegrationBlackRock funds available through the platform including Advantage Large Cap Growth, High Yield Bond, and US Government Bond funds.
• Dimensional Fund AdvisorscoreTechnology or IntegrationDimensional funds available for participant investment including emerging markets, international small cap, US small cap, and fixed income funds.
• T. Rowe PricecoreTechnology or IntegrationT. Rowe Price funds available through the platform, including growth stock, bond, international, target date, and personal strategy funds.
• iSharescoreTechnology or IntegrationiShares ETFs available for investment including bond ETFs, international ETFs, emerging market ETFs, and sector-specific ETFs.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Empower Retirement: Major 401(k) recordkeeper serving employer-sponsored plans of all sizes with administration, participant engagement, and investment options — a direct competitor to NEPP's core recordkeeping service.
• Paychex Retirement Services: Offers 401(k) recordkeeping and administration alongside its payroll business, targeting small and mid-sized employers — a directly comparable bundled retirement administration service.
• Fidelity Workplace Investing: Operates one of the largest 401(k) recordkeeping platforms in the US, providing plan administration, participant portals, and a broad fund menu — directly comparable to NEPP's recordkeeping and administration offering.
• Schwab Retirement Plan Services: Provides 401(k) recordkeeping and plan administration services to employer-sponsored plans, including open architecture investment menus and participant tools — a direct competitor to NEPP.
• T. Rowe Price Retirement Plan Services: Provides full-service 401(k) recordkeeping, administration, and investment options to plan sponsors — a comparable direct competitor in mid-to-large plan administration.
• Vanguard Retirement Plan Services: One of the largest open-architecture 401(k) recordkeepers in the US, with a focus on low-cost investment options — highly comparable to NEPP's open architecture, fund-family-agnostic approach.

Broad incumbents

• Principal Financial Group: Diversified retirement services provider offering 401(k) recordkeeping, plan administration, and group annuities — broader in scope but directly overlapping with NEPP in employer plan services.
• ADP Retirement Services: Provides 401(k) plan administration integrated with ADP's payroll platform — a broad incumbent competitor combining recordkeeping with payroll, directly competing for the same SMB and mid-market plan sponsor segment.
• Edelman Financial Engines: The parent company of NEPP and a national full-service retirement-plan consulting firm providing advisory, recordkeeping, and fiduciary services to employer-sponsored plans — overlapping directly with NEPP's offerings but at much larger scale.

Emerging players

• Vestwell: Technology-driven 401(k) recordkeeping and administration platform serving small and mid-sized plan sponsors — a newer, fintech-native competitor offering similar open-architecture recordkeeping with modern UX.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/new-england-pension-plan

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about New England Pension Plan Systems