Grandma's House of Hope

What Grandma's House of Hope does

Grandma's House of Hope is a 501(c)(3) nonprofit organization headquartered in Orange, California that provides emergency, transitional, and bridge housing to vulnerable homeless adults in Orange County. Founded in 2007 by Je'net Kreitner following her own experience of homelessness, the organization operates 12 single-family residential homes (not warehouse-style shelters) offering 152 beds year-round, supplemented by comprehensive wraparound services including case management, individual and group counseling, substance use disorder programming, housing navigation, life-skills workshops, career mentorship, and basic needs assistance. Its participant population consists primarily of single adult men and women with co-occurring disabilities, mental health conditions, substance use disorders, trauma histories, and re-entry needs; in 2023, 63% of participants were survivors of violence or trafficking, 75% had mental health challenges, and 76% had a disabling condition. The AfterCare program continues support for up to two years post-graduation, and the 2024-launched Grandma's Family Tree Alumni Association provides long-term peer community.

The organization's revenue model is a diversified nonprofit funding stack: individual donations (including the Circle of Hope annual giving program), government grants and contracts (notably the Orange County Health Care Agency's Behavioral Health Bridge Housing Pilot Program), corporate and foundation grants (OC United Way, AFP), and capacity-building grants (Orangewood Foundation with OneOC and CONNECT). The operating budget is approximately $5.4 million annually as stated by CEO Irene Basdakis. Technology infrastructure is intentionally light: operations run on the OC Homeless Management Information System (OC HMIS), a shared county database for HUD reporting and coordinated care, supplemented by a Square-based donation platform and an Airtable housing application form. The go-to-market is community-led — referrals from social workers, healthcare providers, and partner agencies drive intake, while individual donors and corporate partners are cultivated through content marketing, social media, and the Circle of Hope program.

The competitive positioning is differentiated by the residential single-family home model, extended length-of-stay philosophy, lived-experience staffing, and government-credentialed participation in behavioral health bridge housing. Strategic leadership transitioned in January 2024 with the appointment of CEO Irene Basdakis (formerly of FOCUS North America), and the organization has since expanded its footprint, consolidated programs for female victims of crime, and launched an alumni network — collectively indicating a phase of programmatic consolidation and capacity build-out rather than geographic expansion.

Name

Grandma's House of Hope

Legal name

Grandma's House of Hope

Website

https://grandmashouseofhope.org

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

Grandma's House of Hope is a 501(c)(3) nonprofit that operates 12 single-family homes in Orange County, California, providing 152 beds of emergency, transitional, and bridge housing plus wraparound services for vulnerable homeless adults with trauma, mental health, and substance use challenges.

Ownership category

akta.pro rank

Product category

Homeless Services and Supportive Housing

NAICS

Temporary Shelters (624221), Other Community Housing Services (624229)

SIC

Services-Social Services (8300)

akta.pro industry

PRIMARYBPAGAEAB

Housing Assistance & Homeless Services

Business & Public Services/Nonprofit, NGO & Social Services/Social Services & Community Support (Food, Housing, Family)

SECONDARYTHAMAFAJ

Senior & Transitional Monthly Housing

Travel & Hospitality/Vacation Rentals & Short-Term Stays/Extended-Stay & Monthly Short-Term Housing

Keywords

• Homeless services
• Emergency shelter
• Transitional housing
• Trauma-informed care
• Wraparound services

Headquarters

HQ city

Anaheim

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Individual Donations: One-time and monthly donations from individual supporters. The Circle of Hope annual giving program brings dedicated supporters together with tiered giving levels.
2. Government Grants and Contracts: Funding from government agencies including Orange County Health Care Agency's Behavioral Health Bridge Housing Pilot Program. The organization maintains compliance with state, county, federal, and healthcare funding requirements.
3. Capacity Building Grants: Received capacity building grant from Orangewood Foundation in association with OneOC and CONNECT for strategic planning, community awareness, outreach tools, and revenue diversification.
4. Corporate and Foundation Grants: Partnerships with organizations like Orange County United Way (OCUW) and Association of Fundraising Professionals (AFP) for operational support.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Grandma's House of Hope operates 12 single-family shelter homes in Orange County providing 152 year-round beds of emergency, transitional, and bridge housing for vulnerable adults experiencing homelessness. The organization delivers trauma-informed residential care bundled with wrap-around services including case management, counseling, substance use disorder programs, life-skills workshops, career mentorship, housing navigation, basic needs assistance, and up to two years of post-graduation AfterCare support, plus the Grandma's Family Tree alumni association.

Product overview

Grandma's House of Hope is a nonprofit organization offering a unified portfolio of housing and supportive services for vulnerable adults experiencing homelessness in Orange County. The core offering consists of three residential programs — Emergency Shelter (a 90-day program for female victims of crime), Transitional Housing, and Bridge Housing — operating across 11-12 single-family homes providing 152 year-round beds. These residential programs are supplemented by comprehensive wraparound services including Case Management, Mental Health and Counseling, Substance Use Disorder Programs, Life-Skills Workshops, Career Mentorship, Housing Navigation, and Basic Needs Assistance. Post-program, graduates receive continued support through the AfterCare Program (offering up to two years of continued services) and the Grandma's Family Tree Alumni Association. The organization operates a participant-centered, trauma-informed model focused on healing and long-term stability rather than rapid throughput.

Differentiator

Problem solved

Functional benefit

Brands

• Grandma's Family Tree: Alumni association program created for graduates of the housing program, providing ongoing friendships, resources, and a sense of belonging.
• Circle of Hope

Products and services

• Emergency Shelter (Female Victims of Crime Housing Program) A 90-day emergency shelter program specifically for female victims of crime providing safe housing, trauma-sensitive support, and stabilization services until participants transition to longer-term programs or permanent housing.
• Transitional Housing Interim housing and trauma-sensitive care for men and women with serious life challenges, providing time to heal before transitioning into self-sufficiency. Offers 152 beds across 11-12 single-family homes year-round.
• Bridge Housing

Quantifiable outcome

• 100 participants on track to secure permanent housing in 2025
• +5 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Seven partnerships are on record, tiered core and minor.

• Orange County Health Care AgencycoreStrategic or Co-development PartnerGrandma's House of Hope was selected as one of only four nonprofits to partner with Orange County Health Care Agency's Behavioral Health Bridge Housing Pilot Program, providing expanded behavioral health services to participants.
• Orange County United WaycoreStrategic or Co-development PartnerPartnership with Orange County United Way (OCUW) for financial accountability and sustainability. The organization adheres to the Donor Bill of Rights and participates in capacity building initiatives.
• Association of Fundraising Professionals (AFP)coreStrategic or Co-development PartnerMembership in Association of Fundraising Professionals demonstrating commitment to ethical fundraising practices and professional standards.
• Beacon4Victims (Refuge Calvary Chapel)coreStrategic or Co-development PartnerBeacon4Victims is a ministry of Refuge Calvary Chapel that provides volunteer support at the Female Victims of Crime Emergency Shelter. LeeDelle Kasper leads a team of 14+ volunteers providing activities, crafts, ukulele lessons, therapy dog visits, Bible study, movie nights, and mentorship. LeeDelle has dedicated over a decade to serving survivors and victims of human trafficking.
• AHEPA Chapter 411minorStrategic or Co-development PartnerAHEPA Chapter 411 cooking team including Nick Kokkinos, Tony Georgopoulos, Ted Glavas, and Panos Pappas prepare meals for participants, creating fellowship and community connection through shared dining experiences.
• Community Action Partnership in Orange CountyminorStrategic or Co-development PartnerCEO Irene Basdakis serves on the Board of Directors for Community Action Partnership in Orange County and was elected Chairman of the Board in June 2023.
• FOCUS North AmericaminorStrategic or Co-development PartnerCEO Irene Basdakis previously served as Director of FOCUS Southern California (2019) before joining Grandma's House of Hope. Under her leadership, 5,100 volunteers donated over 17,000 hours distributing clothing and essential items, along with 2.5 million pounds of food.

Scale indicators9 records

Recent moves10 records

Expansion highlights3 records

Direct peers

• Skid Row Housing Trust: Los Angeles nonprofit developing and operating permanent supportive housing for people experiencing chronic homelessness. Comparable supportive housing model for a similar high-barrier population, though more focused on permanent housing than transitional.
• Illumination Foundation: Orange County-based nonprofit providing emergency shelters, recuperative care, and supportive housing for homeless individuals and families. Direct regional peer offering residential and case management services to a similar high-acuity population.
• PATH (People Assisting The Homeless): Southern California nonprofit providing interim, transitional, and permanent supportive housing with case management for individuals experiencing homelessness. Closely comparable housing-plus-services model and similar acuity mix.
• National Health Foundation: California nonprofit operating recuperative care and supportive housing programs for individuals experiencing homelessness with complex medical and behavioral health needs. Comparable high-acuity residential model and case management services.
• Lamp Community: Los Angeles-based nonprofit providing housing and recovery services for adults experiencing homelessness, mental health challenges, and substance use. Comparable population (high mental health/SUD acuity) and residential service approach.
• Mercy House Living Centers: Orange County-focused nonprofit operating emergency shelters, transitional housing, and permanent supportive housing for people experiencing homelessness. Closely comparable residential service model and target population.

Regional players

• Colette's Children's Home: Orange County nonprofit providing emergency shelter, transitional housing, and supportive services primarily to homeless women and children. Comparable trauma-informed residential model, though more focused on families with children.
• Families Forward: Orange County nonprofit providing shelter, housing, and supportive services to families experiencing homelessness. Comparable model focused on housing and wraparound services, with a different (family-centric) population focus.

Broad incumbents

• Salvation Army Orange County: Large national nonprofit with significant Orange County presence operating emergency shelters and supportive services for people experiencing homelessness. Comparable shelter and case management offerings, though as part of a much broader social services portfolio.

Others

• 2-1-1 Orange County: Orange County's information and referral hub connecting residents to health and human services including housing. Functions as a referral partner rather than a direct shelter operator, but is closely tied to the OC homeless services ecosystem in which Grandma's House of Hope operates.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/gmashouseofhope
• YouTubeyoutube.com/channel/UCQP3pS6vC-1ZEQBxh6PR8uA
• Facebookfacebook.com/GrandmasHouseofHope
• LinkedInlinkedin.com/company/grandma-s-house-of-hope
• Instagraminstagram.com/grandmashouseofhope/?hl=en

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Grandma's House of Hope