Cybercity
Cybercity is a Copenhagen-based Danish broadband and telecommunications provider, operating within the Telenor Group, delivering mobile subscriptions, smartphones, 5G and fiber internet, and bundled insurance/security services to individual consumers and business customers across Denmark via a 4,300+ base station network.
- Company typePrivate
- Founded1994
- HeadquartersCopenhagen, Denmark
- Headcount51–100
- GTM typeB2B and B2C
- OfferingServices
What Cybercity does
Cybercity is a Danish broadband and telecommunications provider headquartered in Copenhagen, operating as part of the Telenor Group ecosystem. The company delivers mobile telephony, mobile subscriptions, home internet (including 5G wireless and fiber), tablets, and accessories to both individual consumers (Privat) and business customers (Erhverv) across Denmark. Its service portfolio is anchored by a network infrastructure comprising 4,300+ cellular base stations that provide coverage from Gedser to Skagen, with international roaming in 70+ countries.
The core product offering is structured around device-plus-subscription bundles. Smartphones from Apple, Samsung, and Motorola are sold alongside mobile subscription plans with flexible data allowances. Add-on services include SkærmForsikring (screen insurance with up to 90% damage coverage), Telenor Tryghedspakke (digital fraud and harassment protection with SikkerSurf online safety), MobilByt (mobile trade-in program), and Samlerabat (multi-line family discount at 50 DKK/month per additional subscription). Internet services span both 5G home wireless (featuring a SagemCom router rated best-in-test by Excentis in June 2026) and Fibernet fiber optic connectivity.
The business model operates on subscription-based recurring revenue with monthly billing cadence, supplemented by device sales and bundled insurance/protection services. Distribution is omnichannel: a primary e-commerce storefront, physical retail stores with a store locator, a dedicated B2B sales division, and post-sale customer service available weekdays 8-20. As a subsidiary within Telenor Group (a publicly traded Norwegian telecom conglomerate), Cybercity benefits from operational backing, brand affiliation, and infrastructure scale that exceed what its standalone headcount of 51-100 employees would otherwise suggest.
Cybercity firmographics
Firmographics- Name
- Cybercity
- Legal name
- Telenor Denmark
- Website
- https://cybercity.dk
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Cybercity is a Copenhagen-based Danish broadband and telecommunications provider, operating within the Telenor Group, delivering mobile subscriptions, smartphones, 5G and fiber internet, and bundled insurance/security services to individual consumers and business customers across Denmark via a 4,300+ base station network.
- Ownership category
- akta.pro rank
Cybercity industry classification
Industry- Product category
- Mobile Telecommunications
- NAICS
- Wireless Telecommunications Carriers (except Satellite) (517112), Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Telecommunications (517)
- SIC
- Radiotelephone Communications (4812)
- akta.pro primary industry
- Carrier Billing & Telco Mobile Money (FSAMAEAD)
Keywords
Where Cybercity is headquartered
LocationHeadquarters
- HQ city
- Copenhagen
- HQ country
- Denmark
- HQ region
- Europe
Offices1 record
Markets served
Cybercity business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Others
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Mobile subscriptions with bundled devices and services |
| Subscription | Monthly | 5G home internet service |
| Subscription | Monthly | Multi-line subscription discount |
Distribution channels3 records
Marketing channels5 records
Cybercity product offering
Product offeringCore offering
Cybercity is a Danish broadband and telecommunications company that sells mobile phones, mobile subscription plans, internet services (5G home internet and fiber/Fibernet), tablets, and related accessories to individual consumers and business customers. The company operates as Telenor Denmark within the Telenor Group, distributing Apple, Samsung, and Motorola devices alongside its own mobile, internet, and add-on services such as screen insurance, security packages, and international roaming.
Product overview
Cybercity operates as a telecommunications provider offering a unified portfolio of mobile phones, mobile subscriptions, internet services, tablets, and accessories. The core offering includes smartphones from Apple, Samsung, Motorola, and other brands, paired with flexible mobile subscription plans. Internet services span 5G wireless home internet and fiber optic connections. Add-on services include screen insurance (SkærmForsikring), security protection (Telenor Tryghedspakke), mobile trade-in (MobilByt), family discount bundling (Samlerabat), and international roaming across 70+ countries. The product ecosystem is designed for individual and family customers, with services like the test-winning SagemCom 5G router providing connectivity solutions.
Differentiator
Problem solved
Functional benefit
Products and services
- Mobile Phones Smartphones and mobile handsets from brands such as Apple, Samsung, and Motorola sold individually or bundled with mobile subscriptions for individual consumers and business customers.
- Mobile Subscriptions Monthly mobile phone plans with data allowances marketed to individual consumers, with family/multi-line bundling discounts of 50 DKK per additional subscription.
- Internet Services (5G Home Internet and Fiber/Fibernet) Fixed broadband internet for homes combining 5G wireless home internet with a SagemCom router and fiber optic (Fibernet) connections, priced at 129 DKK/month for the first 3 months and 319 DKK/month thereafter.
- Tablets Tablet devices, primarily Apple iPad and other brands, sold as standalone devices or paired with mobile subscriptions.
- Accessories Mobile and audio accessories such as wireless earbuds (AirPods, Galaxy Buds), Bluetooth speakers, and other device peripherals, sold standalone or with subscriptions.
- Screen Insurance (SkærmForsikring) Insurance coverage for mobile device screens, providing up to 90% coverage in case of screen damage; sold bundled with device purchases.
- Telenor Security Package (Telenor Tryghedspakke) Security package protecting customers against digital fraud, online violations, and harassment, including the SikkerSurf online protection service.
Companies that use Cybercity
Customer profileSegments2 records
Ideal customer profiles2 records
Cybercity technology and API
TechnologyAPI detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Cybercity partnerships and signals
Strategic signalScale indicators2 records
Recent moves6 records
Expansion highlights5 records
Cybercity competitors and assessment
Company assessmentBroad incumbents
- Tele2: European mobile and fixed operator with presence across the Nordics and Baltics. Comparable network operator offering mobile subscriptions, broadband, and B2B services similar to Telenor Denmark's portfolio.
- Vodafone: Global mobile and fixed operator with European footprint including business services and IoT. Comparable as a broad incumbent offering mobile, broadband, and enterprise connectivity similar to Telenor Denmark.
- Telenor Group: Norwegian parent of Telenor Denmark with mobile operations across the Nordics and Asia. Relevant because Denmark is one of Telenor Group's home markets and group-level strategy shapes Denmark's competitive positioning.
- Telia Company: Nordic and Baltic telecom incumbent that owns Telia Denmark. Comparable as a regional full-stack operator with overlapping mobile, broadband, and enterprise portfolios in markets adjacent to Telenor Denmark.
Direct peers
- TDC (Nuuday): Incumbent Danish telecommunications operator offering mobile, broadband, and TV services. Directly competes with Telenor Denmark across consumer and B2B segments and is the dominant fixed-line/fiber competitor in Denmark.
- Telia Denmark: Major Danish mobile and fixed-network operator owned by Telia Company. Offers mobile subscriptions, broadband, and TV directly competing with Telenor Denmark's consumer and enterprise portfolios.
- Telmore: Danish MVNO owned by Telia Denmark that sells mobile subscriptions directly to consumers. Comparable mobile-first, subscription-led GTM that competes for the same digital-savvy customers as Telenor Denmark.
- 3 Denmark: Hutchison-owned Danish mobile operator competing on mobile subscriptions, data plans, and handset bundles. Targets the same consumer segments as Telenor Denmark with aggressive pricing.
Regional players
- Elisa: Finnish mobile and fixed operator with comparable subscription, device, and broadband bundles. Comparable in business model and product mix to Telenor Denmark, though operating primarily in Finland.
- DNA: Finnish mobile operator (Telenor-owned) offering mobile, broadband, and TV. Comparable subscription, device, and content offering, providing a useful Nordic benchmark for Telenor Denmark's GTM and bundling strategy.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Cybercity social profiles
Digital presenceCybercity financial estimates
Financial estimateRevenue estimate
Valuation estimate
Cybercity leadership team
Management profileNumber of profiles
Cybercity funding detail
Funding detailFunding overview
Funding rounds1 record
Investors5 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Cybercity M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Cybercity
What does Cybercity do?
Cybercity is a Danish broadband and telecommunications company that sells mobile phones, mobile subscription plans, internet services (5G home internet and fiber/Fibernet), tablets, and related accessories to individual consumers and business customers. The company operates as Telenor Denmark within the Telenor Group, distributing Apple, Samsung, and Motorola devices alongside its own mobile, internet, and add-on services such as screen insurance, security packages, and international roaming.
Is Cybercity a public or private company?
Cybercity is a private company. It is classified as corporate owned and is currently operating.
When was Cybercity founded?
Cybercity was founded in 1994. It employs 51 to 100 people.
Where is Cybercity based?
Cybercity is headquartered in Copenhagen, Denmark, in the Europe region.
Who are Cybercity's main competitors?
Broad incumbents on record are Tele2, Vodafone, Telenor Group and Telia Company. Direct peers are TDC (Nuuday), Telia Denmark, Telmore and 3 Denmark. Regional players are Elisa and DNA.
Does Cybercity have an API?
No public API is recorded for Cybercity.
What industry is Cybercity in?
Cybercity's product category is Mobile Telecommunications. Its primary akta.pro industry code is FSAMAEAD, Carrier Billing & Telco Mobile Money. Its NAICS code is 517112 and its SIC code is 4812.