Accrete

What Accrete does

Accrete (有限会社アクリート) is a privately-held Japanese systems integrator founded in December 2000 and formally incorporated in September 2003, headquartered in Utsunomiya, Tochigi Prefecture. The company designs and builds custom enterprise software and Computer Telephony Integration (CTI) solutions for small and medium-sized enterprises across the Kanto region, with a service area extending from its Tochigi base. Accrete differentiates through an on-site consulting model in which developers are dispatched to client desks to observe workflows before designing systems, with monthly post-launch review meetings.

The company's product portfolio is centered on CTI technology — systems that integrate incoming telephone signals with computer screens to display caller identity, purchase history, and customer database records during calls — combined with a broad suite of in-house enterprise modules: core business systems (procurement, sales, billing, payment), production management, accounting, attendance/HR, low-cost POS, low-cost ordering, groupware with optional workflow and project management, e-commerce shopping mall development, live-camera monitoring, and security countermeasures including file-server access log surveillance. It also offers ISO 9001/14001/22000/FSSC22000 consulting with a groupware-based joint certification approach for SMEs, and hardware (servers, PCs, multifunction devices, handheld terminals) sales and maintenance.

Commercially, Accrete operates a direct field-sales motion targeting mid-market and SMB clients, with custom project-based fixed-price contracts scoped to client budgets and multi-year engagement cycles. The company is led by Representative Director Hideomi Takano and Managing Director Meguko Takano, retains founder ownership with no disclosed external funding or institutional investment, and serves customers exclusively within Japan.

Name

Accrete

Legal name

有限会社アクリート

Website

https://accrete.co.jp

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

Accrete is a Japanese regional systems integrator that designs custom CTI, ERP, POS, groupware, and ISO consulting solutions for small and medium-sized enterprises in the Kanto region, using an on-site consulting model.

Ownership category

akta.pro rank

Product category

Enterprise Software / Business Systems Integration

NAICS

Custom Computer Programming Services (541511), Computer Systems Design Services (541512), Software Publishers (5132)

SIC

Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)

akta.pro primary industry

Contact Center Operations & Tools (ACD/IVR/CRM/WFM) (EDABACAA)

Keywords

• Computer telephony integration
• Enterprise systems development
• POS systems
• Groupware solutions
• ISO consulting

Headquarters

HQ city

Utsunomiya-shi

HQ country

Japan

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Pricing tiers

Distribution channels1 record

Marketing channels2 records

Core offering

Accrete develops and sells customized enterprise software systems centered on proprietary CTI (Computer Telephony Integration) technology, integrated business management modules (procurement, sales, production, accounting, attendance/HR), low-cost POS and order systems, and a customizable groupware platform, primarily for small and medium enterprises in Japan's Kanto region. The company also provides ISO certification consulting (ISO 9001, 14001, 22000, FSSC22000), security countermeasures, and hardware sales/maintenance as bundled services around its core systems development work.

Product overview

Accrete is a Japanese system development company offering a portfolio of business solutions centered on CTI (Computer Telephony Integration) technology, enterprise resource planning systems, and IT consulting. The core product line includes the CTI System and CTI Software, which convert telephone data to digital format and display customer information on screen during calls. Supporting enterprise operations are Core Business Systems (covering procurement, sales, billing, and payment), Production Management, Accounting, and Attendance/HR systems. The company also provides low-cost POS and Order systems for retail operations, Groupware with optional workflow and project management features, and Shopping Mall development for e-commerce. Services include ISO consulting for certification (9001, 14001, 22000, FSSC22000), hardware sales and maintenance, live camera monitoring, and security countermeasures including file server access log management.

Differentiator

Problem solved

Functional benefit

Products and services

• CTI System (CTIシステム) Computer Telephony Integration system that displays caller information (name, purchase history) on screen at the moment a phone rings, enabling improved customer service and complaint handling for businesses. Integrates with NTT Number Display service and links to sales management and core business systems.
• CTI Software (CTIソフト) Software that converts telephone voice data (analog) to digital data processable by computer, combined with customer database functionality that automatically searches and displays customer information when calls arrive. Supports integration with business software such as sales management systems.
• Core Business Systems (基幹システム) Integrated business management systems covering procurement, sales, billing, and payment processing functions, designed for SMEs that need cross-departmental data unification.
• Production Management System (生産管理システム) System for managing production planning, inventory, and shipping operations with real-time data synchronization for manufacturing SMEs.
• Low-Cost POS System (低価格POSシステム) Affordable proprietary point-of-sale system developed by Accrete for retail and service businesses, with integrated sales and inventory management.
• Low-Cost Order System (低価格オーダーシステム) Budget-friendly proprietary ordering system for managing customer orders and processing transactions, developed in-house.
• Groupware System (グループウェアシステム) Customizable collaboration platform with schedule sharing, bulletin board, document management, email, facility reservation, and electronic meeting room features.
• Accounting System (会計システム) Financial accounting system for managing business finances and financial reporting, integrated with other Accrete modules.
• Attendance/HR Management System (勤怠管理システム・社員管理システム) Employee attendance tracking and human resources management system.
• Shopping Mall Development (ショッピングモールの開発) E-commerce platform development service for building online shopping malls.
• Live Camera System (ライブカメラシステム) Remote monitoring system for factory and field operations with time sheet integration for production management.
• Security Countermeasures Service (セキュリティ対策サービス) Information security services including file server access log monitoring, cybersecurity protection, and data breach prevention measures.
• ISO Consulting (ISOコンサルタント) Consulting services for ISO 9001, 14001, 22000, and FSSC22000 certification, including group certification options for SMEs using a proprietary groupware-based methodology that reportedly reduces certification costs by approximately 40%.
• Hardware Sales and Maintenance (サーバー・パソコン・複合機・ハンディターミナル等機器販売・保守) Sales and maintenance services for servers, computers, multi-function devices, and handheld terminals bundled with software deployment.

Quantifiable outcome

• ISO certification costs reduced by approximately 40% through joint certification using groupware

Segments1 record

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Cybozu, Inc. Japanese groupware and cloud business application vendor (kintone, Garoon, kintone) serving SMEs and mid-market with workflow, scheduling, and CRM-like functionality. Direct comparison to Accrete's groupware and workflow offerings for Japanese SMEs.
• Yayoi Co., Ltd. Japan's leading provider of accounting, payroll, and back-office software for small and mid-sized businesses. Comparable to Accrete in target customer (Japanese SMEs) and accounting/HR system offerings, though at much larger scale.
• OBC (Overseas Business Consultants): Provides accounting, payroll, and ERP software (勘定奉行, 給与奉行) for Japanese SMEs and accounting firms. Similar SME-focused software portfolio and on-premise deployment model as Accrete.
• TKC Corporation: Japanese accounting, tax, and ERP software vendor serving SMEs, accounting firms, and local governments. Comparable customer base and integrated business system focus to Accrete's enterprise software lineup.
• Rakus Co., Ltd. Japanese vendor of cloud expense management (Rakuraku Seisan), invoicing, and business software targeted at SMEs. Comparable customer segment and back-office system focus to Accrete's accounting and order systems.

Emerging players

• freee K.K. Cloud-native accounting, payroll, HR, and ERP SaaS for Japanese SMEs. Competes with Accrete's accounting and HR/attendance systems but offers a productized cloud alternative rather than custom development.
• Money Forward, Inc. Provides cloud-based accounting, HR, payroll, and business-management software for Japanese SMEs and individuals. Direct competitive overlap with Accrete's back-office system offerings, but with a SaaS product model.
• Genesys (Genesys Cloud Services): Global cloud contact-center and customer-experience platform with CTI, ACD, IVR, and workforce engagement functionality. Represents the cloud-native evolution of the CTI category in which Accrete operates its proprietary on-premise system.

Broad incumbents

• NTT East (Nippon Telegraph and Telephone East): Provides telephony infrastructure including NTT Number Display service, which Accrete's CTI system integrates with. As the underlying telecom carrier serving Accrete's SME customers, it represents both a critical partner and a potential broad incumbent in communications-enabled business services.
• Fujitsu Limited: Major Japanese IT services and systems integrator offering ERP, cloud, and industry solutions to enterprises and government. Broad incumbent competing for SME and mid-market systems integration work that Accrete also pursues.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Accrete