Raiffeisen Informatik Consulting

What Raiffeisen Informatik Consulting does

Raiffeisen Informatik Consulting GmbH (RI-C) is a Vienna-based, privately held IT consulting subsidiary wholly owned by Raiffeisen Informatik GmbH & Co KG (R-IT), the IT arm of the Raiffeisen Banking Group Austria. Founded in 1990 and headquartered at Hollandstraße 11+13 in Vienna's 2nd district, RI-C operates as the designated competency center for standard software and software services procurement across the entire Raiffeisen group in Austria. Its core mandate is to centralize the purchase, contract management, and lifecycle administration of software across all Raiffeisen banking entities.

The company's product portfolio is structured around four integrated service lines: License Management (Lizenzmanagement) covering framework contracts with Microsoft, IBM, Oracle, and VMware; Software Product Management extending into audit defense, cloud services procurement, license pooling, and budget planning; Software Asset Management (SAM) delivered on Snow's SAM platform for transparency, compliance, and reporting across the software lifecycle; and Business Intelligence & Data Integration solutions offered as General Representative of Information Builders Inc. (ibi) in Austria. Additional offerings include SW-Audit Management, Demand Management, central purchasing, supplier management, and renewal management. RI-C also developed compliance-specific tooling, notably a MiFID II voice recording customer assignment tool in cooperation with bat-groupware, and a DSGVO (GDPR) data retention and automated deletion framework.

RI-C's go-to-market is sales-led and primarily internal, distributing services directly to Raiffeisen group entities through a single-country (Austria) direct sales model. Revenue streams are professional services (consulting, lifecycle management, audit support) and licensing/contract aggregation (volume-based procurement arbitrage). Pricing is not publicly disclosed and is negotiated on a case-by-case basis. The company maintains a small team (11-50 employees), is led by Managing Director and Spokesperson DI (FH) Arno Gruber (appointed July 2017), and pursues limited external partnerships such as the weXelerate startup hub collaboration to scout innovative fintech, cybersecurity, and AI solutions for the Raiffeisen group.

Name

Raiffeisen Informatik Consulting

Legal name

Raiffeisen Informatik Consulting GmbH

Website

https://ri-c.at

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

11–50 employees

Short description

Raiffeisen Informatik Consulting GmbH is a Vienna-based IT services subsidiary of Raiffeisen Informatik GmbH & Co KG, serving as the central competency center for standard software procurement, license management (Microsoft, IBM, Oracle, VMware), software asset management (Snow platform), and Business Intelligence (Information Builders Inc.) for the entire Raiffeisen Banking Group Austria.

Ownership category

akta.pro rank

Product category

IT Software Management and Consulting Services

NAICS

Management, Scientific, and Technical Consulting Services (5416), Other Management Consulting Services (541618)

SIC

Services-Management Consulting Services (8742), Services-Prepackaged Software (7372)

akta.pro primary industry

Compliance Technology, GRC Platforms & Controls Automation Advisory (BPAHAFAO)

akta.pro secondary industry

Data, Analytics & AI Consulting (BPAHAEAF)

Keywords

• Software asset management
• Software license management
• Business intelligence consulting
• Software lifecycle management
• IT procurement services

Headquarters

HQ city

Vienna

HQ country

Austria

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Management Services: Comprehensive software management services including demand management, central purchasing, supplier management, contract processing, SW lifecycle management, and SW audit management for the Raiffeisen group and potentially external customers.
2. License Procurement and Management: Centralized procurement of software licenses from major manufacturers (Microsoft, IBM, Oracle, VMware) for the Raiffeisen group through framework contracts, bundling volumes for better conditions.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Raiffeisen Informatik Consulting operates as the competency center for Standard Software and Software-Services for the entire Raiffeisen Banking Group Austria. It provides centralized software procurement, license management, Software Asset Management (using Snow), Software Product Management, Software Audit Management, and Business Intelligence / Data Integration solutions (as General Representative of Information Builders Inc. in Austria), guiding customers through the complete software product lifecycle.

Product overview

Raiffeisen Informatik Consulting (RI-C) is a competency center for standard software and software services for the entire Raiffeisen Group. It operates as a portfolio of integrated software management services built around four core offerings: License Management (Lizenzmanagement), Software Product Management, Software Asset Management (using Snow's SAM platform), and Business Intelligence Data Integration (via Information Builders Inc.). Additional services include SW-Audit Management, Demand Management, central purchasing and supplier management, contract management, renewal management, and reporting and budgeting. The offering is a unified service portfolio rather than a single software product, combining consulting, process management, and technology tooling (Snow SAM and ibi BI/analytics) to guide customers through the complete software lifecycle.

Differentiator

Problem solved

Functional benefit

Products and services

• Lizenzmanagement (License Management) Centralized procurement of software licenses through framework contracts with major manufacturers including Microsoft, IBM, Oracle, and VMware, covering needs-based procurement, maintenance extension, manufacturer contract management, and demand consolidation for the Raiffeisen Group.
• Software Product Management Extends License Management with Software Audit Defense, cloud services procurement, license pooling, support and consulting procurement, budget planning support, and software evaluation advisory for Raiffeisen Group entities.
• Software Asset Management (SAM) Manages the complete software portfolio across all locations using Snow's SAM platform, providing transparency, compliance, cost-efficient utilization, and reporting across the full software lifecycle from procurement to disposal.
• Business Intelligence and Data Integration (Information Builders Inc.) Business Intelligence and Data Integration solutions delivered as the General Representative of Information Builders Inc. (ibi) in Austria, providing customer-specific analytics and integration capabilities primarily for the Raiffeisen Group and external financial institutions.
• SW-Audit Management Provides software audit support, defines software audit processes, and acts as an umbrella function to manage and respond to software vendor audits on behalf of customers.

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Information Builders Inc.coreTechnology or IntegrationRI-C serves as the General Representative (General Repräsentant) of Information Builders Inc. in Austria. This partnership focuses on Business Intelligence, Business Analytics, and Data Integration solutions. RI-C offers custom solutions based on Information Builders Inc. technology for the Austrian market, particularly within the Raiffeisen group and external financial institutions.
• weXelerateminorStrategic or Co-development PartnerPartnership with weXelerate, a Vienna-based startup hub (founded 2017) that has become one of Europe's largest startup hubs. The collaboration allows RI-C to identify innovative startups with potential solutions for the Raiffeisen group. Notable startup collaborations explored include Origone (cybersecurity), Susi&James (AI chatbot), and Heptasense (video surveillance AI). The Raiffeisenlandesbank NÖ-Wien and Raiffeisen Informatik participate in the weXelerate network.
• SnowcoreTechnology or IntegrationRI-C utilizes Snow's Software Asset Management technology as the platform for SAM solutions. Snow's SAM tools provide the infrastructure for processes and systems needed for effective management, control, and optimization of software assets across all lifecycle stages, including transparency, compliance, and reporting capabilities.
• MicrosoftcoreTechnology or IntegrationMajor software manufacturer with framework contract arrangements through RI-C for the Raiffeisen group. RI-C procures Microsoft software licenses and manages related manufacturer contracts and support services.
• IBMcoreTechnology or IntegrationMajor software manufacturer with framework contract arrangements through RI-C for the Raiffeisen group. RI-C procures IBM software licenses and manages related manufacturer contracts and support services.
• OraclecoreTechnology or IntegrationMajor software manufacturer with framework contract arrangements through RI-C for the Raiffeisen group. RI-C procures Oracle software licenses and manages related manufacturer contracts and support services.
• VMwarecoreTechnology or IntegrationMajor software manufacturer with framework contract arrangements through RI-C for the Raiffeisen group. RI-C procures VMware software licenses and manages related manufacturer contracts and support services.
• bat-groupwareminorImplementation/ SI/ Consulting Partnerbat-groupware collaborated with Raiffeisenlandesbanken NÖ-Wien and Burgenland and Raiffeisen Informatik to develop a voice recording customer assignment tool for MiFID II compliance and subsequent DSGVO-compliant data deletion. The tool enables automatic linking of recorded phone calls to customers and their portfolios.

Scale indicators1 record

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Deloitte: Deloitte's consulting practice advises banks on technology strategy, regulatory compliance, data analytics, and software asset optimization. Its risk advisory and technology consulting overlap with RI-C's SAM/audit management and BI offerings at the enterprise scale.
• CGI Group: CGI provides IT and business consulting services with significant financial services vertical exposure, including systems integration, BI, and managed services. It serves European banks in a comparable capacity to RI-C, albeit with much broader geographic and service scope.
• Accenture: Accenture is a global consulting and technology services firm with deep banking industry coverage including cloud licensing, BI/analytics, and compliance advisory. It competes for the same type of enterprise software management and BI engagements as RI-C, but as part of a vastly larger portfolio.
• Capgemini: Capgemini provides large-scale IT consulting, application management, and BI/digital transformation services to global banks. It overlaps with RI-C's BI/data integration and software lifecycle management work at a much larger scale and broader portfolio.

Others

• Snow Software (Flexera): Snow Software, now part of Flexera, is the underlying SAM platform vendor that RI-C uses to deliver its Software Asset Management service. It is not a direct competitor but a technology enabler whose roadmap directly shapes RI-C's service capability.
• Information Builders (ibi): Information Builders (ibi) is the BI and data integration platform provider that RI-C resells and implements as General Representative in Austria. It is a strategic technology partner rather than a competitor, but its product direction directly determines the relevance of RI-C's BI practice.

Direct peers

• USU Software: USU Software provides IT asset management and software asset management software and services, including license management and SAM consulting. It overlaps directly with RI-C's Lizenzmanagement and SAM offerings, particularly for regulated enterprise customers.
• SoftwareOne: SoftwareOne is a leading global provider of software and cloud licensing, software asset management, and related consulting services. Like RI-C, it bundles volume across major vendors (Microsoft, IBM, Oracle, VMware) and advises enterprises on license optimization and audit defense, making it the closest like-for-like peer.

Regional players

• adesso SE: adesso is a German-headquartered IT services and consulting firm with a banking industry practice covering core banking, regulatory, and BI/analytics work. It is comparable as a DACH-based IT consultancy serving financial institutions with similar technology and consulting services.
• msg group: msg is a DACH-based IT consulting and software firm with strong banking and financial services vertical coverage. It competes for similar IT consulting mandates within Austrian and German banks, making it a strong regional comparability peer despite a broader portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/raiffeisen-informatik-consulting-gmbh

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Raiffeisen Informatik Consulting