Oracle Elevator

What Oracle Elevator does

Oracle Elevator, operating commercially as Elevated Facility Services Group, is a U.S. facilities services company that delivers elevator and escalator maintenance, repair, and modernization services for all makes and models of vertical transportation equipment. The company serves commercial property owners, property managers, and facilities teams across five primary verticals: healthcare facilities, office buildings, commercial residential properties, government and municipal buildings, and public transportation infrastructure. Named enterprise and government customers include Walmart, HCA Healthcare, Dallas Area Rapid Transit (DART), and Gwinnett County. Service delivery is performed by properly licensed elevator technicians deployed across 57 markets in 21 states, with round-the-clock availability and a rigorous safety program built on industry-recognized certifications. The company holds Great Place to Work certification and is headquartered at 8800 Grand Oak Circle, Tampa, Florida.

The company's revenue model is built on three interconnected service streams. Preventive maintenance contracts provide a recurring revenue base supporting day-to-day elevator performance and reliability, typically billed annually. Repair services address specific equipment failures and outages on a transactional, professional-services basis. Modernization projects are larger, one-time engagements replacing aging controllers and systems, typically awarded through competitive bidding processes such as the $188,545 Ocala City Hall municipal contract. The go-to-market is a consultative, field-based sales motion targeting building owners, property managers, and facilities teams, supplemented by government procurement participation.

Oracle Elevator Holdco, Inc. is a subsidiary of APi Group (NYSE: APG), a diversified safety and specialty services conglomerate. Under APi Group ownership, the company executed an aggressive roll-up acquisition strategy, completing eight acquisitions of regional elevator service companies between September 2017 and October 2019 (including Affinity Elevator, Vertical Systems, SCS Elevator Co., Premier Elevator Services, Triangle Elevator Co., Daytona Elevator, Texas Independent Elevator Co., and Florida State Elevator). This acquisition program drove the geographic expansion from a Florida base to its current 21-state footprint. The company has 501-1,000 employees and is led by CEO Paul M. Belliveau. The core technology is licensed elevator service expertise rather than software, and there are no disclosed AI, API, or digital platform capabilities.

Name

Oracle Elevator

Legal name

Oracle Elevator Holdco, Inc.

Website

https://oracleelevator.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Oracle Elevator (d/b/a Elevated Facility Services Group) provides elevator and escalator maintenance, repair, and modernization services across 57 markets in 21 states, serving healthcare, office, commercial residential, government, and public transportation customers as a subsidiary of APi Group.

Ownership category

akta.pro rank

Product category

Elevator Maintenance, Repair & Modernization Services

NAICS

Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance (8113)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Elevator Modernization & Retrofit (Controllers, Drives, Door Systems) (BPABAIAE)

akta.pro secondary industries

Elevator Repair & Emergency Callout Services (BPABAIAG), Elevator, Escalator & Lift Maintenance (IMAIABAF)

Keywords

• Elevator maintenance services
• Elevator repair services
• Elevator modernization
• Vertical transportation solutions
• Facility services

Headquarters

HQ city

Fort Lauderdale

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain, Technology or R&D

Revenue model

1. Elevator Modernization Projects: Large-scale modernization projects replacing aging elevator systems with updated equipment and controllers. These are typically one-time project-based contracts awarded through competitive bidding processes, such as the $188,545 Ocala City Hall modernization project.
2. Preventive Maintenance Services: Ongoing maintenance contracts supporting day-to-day elevator performance and reliability. Services provided by certified technicians across commercial properties.
3. Elevator Repair Services: Specific repair services addressing equipment issues or outages. These are typically transactional services triggered by equipment failures or breakdowns.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Oracle Elevator (Elevated Facility Services) provides elevator and escalator maintenance, repair, and modernization services for commercial properties. Certified technicians deliver preventive maintenance, on-demand repairs, and large-scale modernization projects for all makes and models of vertical transportation equipment including elevators, escalators, moving walks, and accessibility lifts, with 24/7 availability across 57 markets in 21 states.

Product overview

Elevated Facility Services operates as a unified service provider offering three interconnected vertical transportation services: Elevator Maintenance (preventive care for day-to-day reliability), Elevator Repairs (addressing specific issues and outages), and Elevator Modernization (larger upgrades for aging equipment). The company provides 24/7 vertical transportation solutions across 57 markets in 21 states, serving commercial properties including healthcare facilities, office buildings, commercial residential properties, and government/municipal buildings. The services are supported by certified technicians trained on all makes and models of elevators, escalators, moving walks, and accessibility lifts, with backing from parent company APi Group.

Differentiator

Problem solved

Functional benefit

Products and services

• Elevator Maintenance Preventive maintenance services for elevators, escalators, moving walks, and accessibility lifts supporting day-to-day performance and reliability. Delivered by certified technicians across 57 markets in 21 states under subscription-based maintenance contracts.
• Elevator Repairs Repair services addressing specific elevator, escalator, moving walk, or accessibility lift issues or outages for all makes and models of vertical transportation equipment. Typically transactional and triggered by equipment failures or breakdowns.
• Elevator Modernization Comprehensive modernization services for older elevator equipment, including controller replacement and larger upgrades to improve performance, safety, or longevity. Typically delivered as one-time project-based contracts awarded through competitive bidding (e.g., the $188,545 Ocala City Hall project replacing a 57-year-old elevator system).

Quantifiable outcome

• Preventative maintenance rating improvement from 2.3 to higher levels through modernization

Named customers4 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• TK Elevator: Former ThyssenKrupp Elevator business, one of the largest global elevator OEMs with deep U.S. service operations. Directly competes for maintenance contracts and modernization projects on all makes and models of equipment in the U.S. market.
• KONE Americas: Major global elevator OEM with a strong U.S. service and modernization operation. Competes for multi-year enterprise maintenance contracts and modernization projects across healthcare, commercial, and government segments.
• Republic Elevator Company: Independent elevator service and modernization company focused on commercial customers in select U.S. regions. A directly comparable independent competitor for maintenance contracts and modernization projects outside the major OEMs.
• Schindler Elevator Corporation: Major global elevator OEM with a substantial North American service, repair, and modernization business. Competes directly for multi-site enterprise and government maintenance contracts and large modernization bids that Oracle Elevator pursues.
• Mitsubishi Electric (US Elevator / Elevator USA): Elevator OEM with significant U.S. service and modernization presence. Competes for service contracts and replacement/modernization projects across commercial and institutional real estate where Oracle Elevator also bids.
• Mobility Elevator & Lift Co. Independent U.S. elevator service, repair, and modernization provider servicing commercial properties across multiple states. A direct mid-sized independent competitor with comparable service offerings to Oracle Elevator's maintenance, repair, and modernization portfolio.
• Otis Worldwide: World's largest elevator and escalator manufacturer with a massive captive service and modernization business. Directly competes for maintenance and modernization contracts on all makes and models of equipment, including against independent providers like Oracle Elevator in the U.S. market.

Others

• Wurtec: Supplier of elevator tools, components, measuring instruments, and modernization kits widely used by independent elevator service companies like Oracle Elevator. An industry-adjacent ecosystem participant rather than a direct competitor for service contracts.
• C.J. Anderson & Company: Elevator and escalator industry consulting and inspection firm serving building owners, property managers, and attorneys. An adjacent services provider that often guides buyers toward (or away from) providers like Oracle Elevator during procurement or consulting engagements.

Regional players

• Coastal Elevator: Regional elevator service and modernization provider serving the U.S. Southeast, similar in scope to Oracle Elevator's Florida base. Comparable in services offered (maintenance, repair, modernization) but more geographically focused than Oracle Elevator's 21-state footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/oracleelevator
• LinkedInlinkedin.com/company/oracle-elevator
• Xx.com/oracleelevator

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A8 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Oracle Elevator