Technical Assent
Technical Assent is an SDVOSB government consulting firm founded in 2011 that applies its proprietary Services Optimization Lifecycle methodology to help U.S. federal agencies improve customer experience, service design, and organizational performance across eight service lines.
- Company typePrivate
- Founded2011
- HeadquartersWashington, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Technical Assent does
Technical Assent is a Washington, D.C.-based government consulting firm founded in 2011 that provides customer experience (CX) transformation services exclusively to U.S. federal agencies. The company delivers eight core service lines: Service Design & Strategy, Business Process Improvement, Data Science, Policy Analysis & Design, Change Management, Strategic Communications, Organizational Capability Building, and Program Management & Operations. Its unifying intellectual property is the proprietary Services Optimization Lifecycle (SOL) methodology, formalized in 2013, which combines Experience Design, Solution Implementation, and Service Management into a single framework tailored to federal service delivery. A companion CX Capability Maturity Model and Assessment tool allows agencies to benchmark maturity across six dimensions and receive an actionable improvement roadmap.
The company operates as an SBA-certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and is appraised at CMMI-SVC/3, giving it access to sole-source awards up to $3 million and unlimited set-aside contracts under the Veterans Benefits Act. Its primary go-to-market is enterprise field sales into federal agencies via GSA MAS (Contract #GS-00F-340GA), GSA OASIS+ (small business and SDVOSB set-aside), and agency-specific vehicles at the VA, DoD, USDA, and DHS. Pricing follows a bottom-up basis of estimate against established government contract rates. Named clients include the Department of Veterans Affairs, Department of Defense, Department of Agriculture, Department of Homeland Security, and Intelligence Community agencies, with cumulative engagements at four cabinet-level departments simultaneously as of 2023. The firm is privately held, founder-led by CEO John DiLuna and President Chris Bobbitt, with no disclosed outside investors.
Technical Assent firmographics
Firmographics- Name
- Technical Assent
- Legal name
- Technical Assent, LLC
- Website
- https://technicalassent.com
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Technical Assent is an SDVOSB government consulting firm founded in 2011 that applies its proprietary Services Optimization Lifecycle methodology to help U.S. federal agencies improve customer experience, service design, and organizational performance across eight service lines.
- Ownership category
- akta.pro rank
Technical Assent industry classification
Industry- Product category
- Government Management Consulting
- NAICS
- Management Consulting Services (54161), Other Scientific and Technical Consulting Services (54169)
- SIC
- Services-Management Consulting Services (8742), Services-Management Services (8741)
- akta.pro primary industry
- Customer Experience (CX) & Digital Experience (BPAHAEAC)
- akta.pro secondary industry
- Customer Experience (CX) & Service Excellence (EDABACAB)
Keywords
Where Technical Assent is headquartered
LocationHeadquarters
- HQ city
- Washington
- HQ country
- United States
- HQ region
- North America
Markets served
Technical Assent business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Government Consulting and Professional Services: Technical Assent provides service-design consulting, business process improvement, data science, policy analysis and design, change management, strategic communications, organizational capability building, and program management and operations to U.S. federal government agencies. Revenue is generated through professional services engagements on government contract vehicles. Services are delivered shoulder-to-shoulder with government clients, and pricing is conducted on a bottom-up basis of estimate using established rates.
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
Technical Assent product offering
Product offeringCore offering
Technical Assent is a service-design consultancy that helps U.S. federal government agencies improve customer experience (CX) and employee experience (EX). It delivers consulting services across eight core capabilities — Service Design & Strategy, Business Process Improvement, Data Science, Policy Analysis & Design, Change Management, Strategic Communications, Organizational Capability Building, and Program Management & Operations — unified by a proprietary Services Optimization Lifecycle (SOL) methodology.
Product overview
Technical Assent is a service-design consultancy offering a portfolio of consulting services rather than a software product. The core offerings center around customer experience (CX) transformation for U.S. government agencies, delivered through eight service lines (Service Design & Strategy, Business Process Improvement, Data Science, Policy Analysis & Design, Change Management, Strategic Communications, Organizational Capability Building, and Program Management & Operations). These services are unified by the company's proprietary Services Optimization Lifecycle methodology and supported by the CX Capability Model and Assessment tool—a proprietary maturity assessment that helps organizations evaluate their CX capabilities across six dimensions. The company operates exclusively as a consulting services firm, not a software platform vendor.
Differentiator
Problem solved
Functional benefit
Products and services
- Service Design & Strategy
- Business Process Improvement
- Data Science
- Policy Analysis & Design
- Change Management
- Strategic Communications
- Organizational Capability Building
- Program Management & Operations
Quantifiable outcome
- First small business to support simultaneous CX efforts at four cabinet-level agencies (2023)
- +4 more outcomes
Companies that use Technical Assent
Customer profileNamed customers6 records
Segments1 record
Ideal customer profiles1 record
Technical Assent technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Technical Assent partnerships and signals
Strategic signalScale indicators4 records
Recent moves6 records
Expansion highlights4 records
Technical Assent competitors and assessment
Company assessmentBroad incumbents
- Accenture Federal Services: Federal arm of Accenture providing CX, digital transformation, and management consulting to U.S. agencies — a much larger incumbent competing in the same federal CX transformation market.
- Leidos: Top-tier federal systems integrator and management consulting provider that competes for the same large-scale federal CX and transformation contracts Technical Assent targets, particularly across DoD and DHS.
- CGI Federal: Federal IT and management consulting subsidiary of CGI that competes for federal CX and modernization work, including via OASIS+ vehicles similar to Technical Assent's.
- Booz Allen Hamilton: Large federal services incumbent that competes for the same CX, digital transformation, and management consulting task orders Technical Assent bids on, with a far larger bench and past-performance library.
- Deloitte (Federal Practice): Big Four firm with a substantial federal consulting practice serving civilian and defense agencies on CX, transformation, and change management — competes head-to-head on OASIS+ full-and-open task orders.
Direct peers
- Slalom Government Services: Slalom's federal practice delivers CX, design-thinking, and transformation services to civilian agencies, closely mirroring Technical Assent's service-design approach and customer segment.
- REI Systems: Mid-size federal services firm with CX, digital transformation, and program management offerings to civilian agencies; similar scale, customer profile, and contract-vehicle posture to Technical Assent.
- Maximus: Federal services firm with significant citizen-services and CX work across HHS, VA, and other agencies; directly comparable in customer base and service-design orientation.
- ICF International: Federal management and digital transformation consultancy with deep CX, mission operations, and change-management work across federal civilian and defense agencies; most direct comparable in scale, services mix, and customer base to Technical Assent.
- Kforce (Federal Solutions): Federal staffing and consulting provider competing on management consulting and program support work at civilian and defense agencies — comparable in size and contract-vehicle strategy.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Technical Assent social profiles
Digital presenceTechnical Assent financial estimates
Financial estimateRevenue estimate
Valuation estimate
Technical Assent leadership team
Management profileNumber of profiles
Profiles7 records
Technical Assent funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Technical Assent M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Technical Assent
What does Technical Assent do?
Technical Assent is a service-design consultancy that helps U.S. federal government agencies improve customer experience (CX) and employee experience (EX). It delivers consulting services across eight core capabilities — Service Design & Strategy, Business Process Improvement, Data Science, Policy Analysis & Design, Change Management, Strategic Communications, Organizational Capability Building, and Program Management & Operations — unified by a proprietary Services Optimization Lifecycle (SOL) methodology.
Is Technical Assent a public or private company?
Technical Assent is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Technical Assent founded?
Technical Assent was founded in 2011. It employs 11 to 50 people.
Where is Technical Assent based?
Technical Assent is headquartered in Washington, United States, in the North America region.
How does Technical Assent make money?
One revenue line is on record: government Consulting and Professional Services.
Who are Technical Assent's main competitors?
Broad incumbents on record are Accenture Federal Services, Leidos, CGI Federal, Booz Allen Hamilton and Deloitte (Federal Practice). Direct peers are Slalom Government Services, REI Systems, Maximus, ICF International and Kforce (Federal Solutions).
Does Technical Assent have an API?
No public API is recorded for Technical Assent.
What industry is Technical Assent in?
Technical Assent's product category is Government Management Consulting. Its primary akta.pro industry code is BPAHAEAC, Customer Experience (CX) & Digital Experience, with a secondary code of EDABACAB, Customer Experience (CX) & Service Excellence. Its NAICS code is 54161 and its SIC code is 8742.