Alert Ambulance Service, Inc.
Alert Ambulance Service provides emergency and non-emergency medical transportation, including ALS, BLS, bariatric, wheelchair, and ambulatory services, plus mobile healthcare, to hospitals, long-term care facilities, municipalities, and patients across Massachusetts and Rhode Island.
- Company typePrivate
- Founded1989
- HeadquartersFall River, United States
- Headcount251–500
- GTM typeB2B
- OfferingServices
What Alert Ambulance Service, Inc. does
Alert Ambulance Service, Inc. is a privately held medical transportation provider headquartered in Fall River, Massachusetts, operating across Massachusetts and Rhode Island since 1986. The company delivers a full spectrum of pre-hospital and non-emergency medical services, including 24/7 emergency 911 dispatch, Advanced Life Support (ALS) and Basic Life Support (BLS) ambulance transport, bariatric transport, wheelchair and chair car transport, AlertCare door-to-door ambulatory and bus services, and on-site special event medical coverage. Its fleet and paramedic/EMT workforce are dispatched through a state-of-the-art communications system, and the company also operates Alert Healthcare, a division launched in 2021 to deliver mobile healthcare services such as Hospital-at-Home, vaccinations, community health programs, and Mobile Integrated Healthcare.
Alert operates under the ownership of Paramedic Systems, Inc. (PSI), with exclusive 911 paramedic intercept services for Bristol, Rhode Island, and dedicated veteran transportation for the Providence VA Medical Center. Revenue is generated through fee-for-service billing to insurance payers (Medicare, Medicaid, private) for transport services, government contracts for VA and municipal 911 work, and contract-based fees for special event coverage. Customer relationships span hospitals, long-term care facilities, schools, municipalities, and individual patients. Following the May 2026 acquisition by Coastal Medical Transportation Systems (CMTS), Alert now operates as part of a combined New England organization of nearly 1,500 employees and over 325 vehicles.
Alert Ambulance Service, Inc. firmographics
Firmographics- Name
- Alert Ambulance Service, Inc.
- Legal name
- Alert Ambulance Service, Inc.
- Website
- https://alertems.com
- Company type
- Private
- Founded year
- 1989
- Operating status
- Acquired
- Headcount range
- 251–500 employees
- Short description
- Alert Ambulance Service provides emergency and non-emergency medical transportation, including ALS, BLS, bariatric, wheelchair, and ambulatory services, plus mobile healthcare, to hospitals, long-term care facilities, municipalities, and patients across Massachusetts and Rhode Island.
- Ownership category
- akta.pro rank
Alert Ambulance Service, Inc. industry classification
Industry- Product category
- Emergency Medical Services
- NAICS
- Ambulance Services (62191), Ambulatory Health Care Services (621), Special Needs Transportation (485991)
- SIC
- Services-Misc Health & Allied Services, Nec (8090), Services-Health Services (8000)
- akta.pro primary industry
- Emergency Medical Services (EMS) & Ambulance Services (BPAIAGAC)
- akta.pro secondary industries
- Ambulance Fleet, Equipment & Logistics Services (HLAFANAN), Emergency Medical Services (EMS) Operations & Dispatch (HLAJAGAC)
Keywords
Where Alert Ambulance Service, Inc. is headquartered
LocationHeadquarters
- HQ city
- Fall River
- HQ country
- United States
- HQ region
- North America
Offices10 records
Markets served
Alert Ambulance Service, Inc. business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Emergency Medical Transportation: Fee-for-service emergency 911 response and ALS/BLS ambulance transport. Billed to insurance (Medicare, Medicaid, private) with patient responsibility for co-pays and deductibles.
- Non-Emergency Medical Transportation (NEMT): Scheduled wheelchair, chair car, bariatric, and ambulatory transportation services. Billed through insurance or direct patient payment.
- Special Events Medical Services: On-site EMS coverage for events, festivals, corporate gatherings, and community events. Contract-based service.
- VA Veteran Transportation: Dedicated transportation for veteran passengers as requested by Providence VA Medical Center. Taxi-style service for veterans.
- Municipal 911 Contracts: 911 paramedic intercept services for municipalities, including Bristol, RI. Provides emergency response coordination with local first responders.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Emergency Ambulance Transport |
| Transaction based/ take rate | Pay-as-you-go | AlertCare Ambulatory Transportation |
| Other | Monthly | Payment Plans |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels5 records
Alert Ambulance Service, Inc. product offering
Product offeringCore offering
Alert Ambulance Service, Inc. provides emergency and non-emergency medical transportation services, including 911 ambulance response, Advanced Life Support (ALS), Basic Life Support (BLS), bariatric transport, wheelchair/chair-car transport, ambulatory transport (AlertCare), multi-passenger bus services, special-event medical coverage, and a mobile healthcare division, delivered through 11 service locations across Massachusetts and Rhode Island.
Product overview
Alert Ambulance Service, Inc. provides emergency and non-emergency medical transportation services across Massachusetts and Rhode Island through a unified portfolio of specialized services. The core offerings include Emergency & 24-Hour Dispatch Services, Advanced Life Support (ALS), and Basic Life Support (BLS) for emergency care, complemented by specialized transportation services including Bariatric Transportation, Chair Car Transportation, AlertCare Ambulatory Transportation, and Bus Services for non-emergency patient transport. The company also offers Special Events Medical Services for on-site emergency coverage. A separate division, Alert Healthcare, provides mobile healthcare services including Hospital-at-Home and community healthcare programs. The organization operates as a subsidiary of Paramedic Systems, Inc. (PSI), with over 375 employees across 11 locations in Massachusetts and Rhode Island.
Differentiator
Problem solved
Functional benefit
Brands
- AlertCare Transport: Provides compassionate, hands-on, and cost-effective door-to-door transportation for ambulatory patients, offering reliable full-service non-emergency medical transportation.
- Alert Healthcare
Products and services
- Emergency 911 Ambulance Services 911 emergency ambulance response and transport for municipalities in Massachusetts and Rhode Island, delivered under contract with city/town dispatch authorities.
- Advanced Life Support (ALS) ALS ambulance transport staffed by paramedics for high-acuity patients requiring advanced interventions, sold to hospitals, municipalities, and the VA.
- Basic Life Support (BLS) BLS ambulance transport staffed by EMTs for stable patients requiring monitoring and basic medical care during transport, sold to hospitals, long-term care facilities, and individual patients.
- Non-Emergency Medical Transportation (NEMT) Scheduled, non-emergency medical transportation for patients requiring medical support during transport but not an emergency ambulance, sold to long-term care facilities, hospitals, dialysis centers, and individual patients.
- Bariatric Transportation Specialty ambulance transport for bariatric patients using reinforced stretchers and larger-capacity vehicles, sold to hospitals and long-term care facilities.
- Wheelchair / Chair Car Transportation Door-through-door wheelchair transport for patients who are wheelchair-bound but do not require an ambulance, sold to long-term care facilities, dialysis providers, and individual riders.
- AlertCare Ambulatory Transportation Ambulatory transport service for patients who can walk but require a supervised ride to or from medical appointments, sold to long-term care facilities, senior living communities, and individual riders.
- Medical Bus Services Multi-passenger medical bus transport for groups of patients traveling to and from shared medical destinations, sold to long-term care facilities, schools, and group programs.
- Special Events Medical Services On-site medical standby, first-aid posts, and dedicated ambulance coverage for concerts, races, fairs, school sporting events, and other public gatherings, sold to event organizers, venues, and schools.
- Alert Healthcare Division (Mobile Healthcare) Mobile healthcare division providing community-based clinical services beyond transport, including in-home and on-site assessments, sold to health systems, payers, and facilities.
Quantifiable outcome
- 24/7 emergency dispatch availability across Massachusetts and Rhode Island
- +2 more outcomes
Companies that use Alert Ambulance Service, Inc.
Customer profileNamed customers6 records
Segments5 records
Ideal customer profiles4 records
Alert Ambulance Service, Inc. technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Alert Ambulance Service, Inc. partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Coastal Medical Transportation Systems (CMTS)coreCMTS acquired Alert Ambulance Service as part of regional expansion strategy. This is Alert's third major acquisition following 2022 integration of Fallon and Lifeline Ambulance Services. The combined organization has nearly 1,500 employees and over 325 vehicles, positioning CMTS as one of the largest ambulance and medical transportation providers in New England.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
Alert Ambulance Service, Inc. competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key highlights7 records
Customer concentration
Alert Ambulance Service, Inc. social profiles
Digital presenceAlert Ambulance Service, Inc. financial estimates
Financial estimateRevenue estimate
Valuation estimate
Alert Ambulance Service, Inc. leadership team
Management profileNumber of profiles
Alert Ambulance Service, Inc. subsidiaries and ownership
Company hierarchySubsidiaries1 record
Alert Ambulance Service, Inc. funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Alert Ambulance Service, Inc. M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Alert Ambulance Service, Inc.
What does Alert Ambulance Service, Inc. do?
Alert Ambulance Service, Inc. provides emergency and non-emergency medical transportation services, including 911 ambulance response, Advanced Life Support (ALS), Basic Life Support (BLS), bariatric transport, wheelchair/chair-car transport, ambulatory transport (AlertCare), multi-passenger bus services, special-event medical coverage, and a mobile healthcare division, delivered through 11 service locations across Massachusetts and Rhode Island.
Is Alert Ambulance Service, Inc. a public or private company?
Alert Ambulance Service, Inc. is a private company. It is classified as unknown and is currently acquired.
When was Alert Ambulance Service, Inc. founded?
Alert Ambulance Service, Inc. was founded in 1989. It employs 251 to 500 people.
Where is Alert Ambulance Service, Inc. based?
Alert Ambulance Service, Inc. is headquartered in Fall River, United States, in the North America region.
How does Alert Ambulance Service, Inc. make money?
Five revenue lines are on record. Emergency Medical Transportation is the primary driver. The others are non-Emergency Medical Transportation (NEMT), special Events Medical Services, VA Veteran Transportation and municipal 911 Contracts.
Does Alert Ambulance Service, Inc. have an API?
No public API is recorded for Alert Ambulance Service, Inc..
What industry is Alert Ambulance Service, Inc. in?
Alert Ambulance Service, Inc.'s product category is Emergency Medical Services. Its primary akta.pro industry code is BPAIAGAC, Emergency Medical Services (EMS) & Ambulance Services, with a secondary code of HLAFANAN, Ambulance Fleet, Equipment & Logistics Services. Its NAICS code is 62191 and its SIC code is 8090.