Alert Ambulance Service, Inc.

What Alert Ambulance Service, Inc. does

Alert Ambulance Service, Inc. is a privately held medical transportation provider headquartered in Fall River, Massachusetts, operating across Massachusetts and Rhode Island since 1986. The company delivers a full spectrum of pre-hospital and non-emergency medical services, including 24/7 emergency 911 dispatch, Advanced Life Support (ALS) and Basic Life Support (BLS) ambulance transport, bariatric transport, wheelchair and chair car transport, AlertCare door-to-door ambulatory and bus services, and on-site special event medical coverage. Its fleet and paramedic/EMT workforce are dispatched through a state-of-the-art communications system, and the company also operates Alert Healthcare, a division launched in 2021 to deliver mobile healthcare services such as Hospital-at-Home, vaccinations, community health programs, and Mobile Integrated Healthcare.

Alert operates under the ownership of Paramedic Systems, Inc. (PSI), with exclusive 911 paramedic intercept services for Bristol, Rhode Island, and dedicated veteran transportation for the Providence VA Medical Center. Revenue is generated through fee-for-service billing to insurance payers (Medicare, Medicaid, private) for transport services, government contracts for VA and municipal 911 work, and contract-based fees for special event coverage. Customer relationships span hospitals, long-term care facilities, schools, municipalities, and individual patients. Following the May 2026 acquisition by Coastal Medical Transportation Systems (CMTS), Alert now operates as part of a combined New England organization of nearly 1,500 employees and over 325 vehicles.

Name

Alert Ambulance Service, Inc.

Legal name

Alert Ambulance Service, Inc.

Website

https://alertems.com

Company type

Private

Founded year

1989

Operating status

Acquired

Headcount range

251–500 employees

Short description

Alert Ambulance Service provides emergency and non-emergency medical transportation, including ALS, BLS, bariatric, wheelchair, and ambulatory services, plus mobile healthcare, to hospitals, long-term care facilities, municipalities, and patients across Massachusetts and Rhode Island.

Ownership category

akta.pro rank

Product category

Emergency Medical Services

NAICS

Ambulance Services (62191), Ambulatory Health Care Services (621), Special Needs Transportation (485991)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Health Services (8000)

akta.pro primary industry

Emergency Medical Services (EMS) & Ambulance Services (BPAIAGAC)

akta.pro secondary industries

Ambulance Fleet, Equipment & Logistics Services (HLAFANAN), Emergency Medical Services (EMS) Operations & Dispatch (HLAJAGAC)

Keywords

• Emergency medical services
• Medical transportation
• Ambulance services
• Non-emergency transport
• Advanced life support

Headquarters

HQ city

Fall River

HQ country

United States

HQ region

North America

Offices10 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Emergency Medical Transportation: Fee-for-service emergency 911 response and ALS/BLS ambulance transport. Billed to insurance (Medicare, Medicaid, private) with patient responsibility for co-pays and deductibles.
2. Non-Emergency Medical Transportation (NEMT): Scheduled wheelchair, chair car, bariatric, and ambulatory transportation services. Billed through insurance or direct patient payment.
3. Special Events Medical Services: On-site EMS coverage for events, festivals, corporate gatherings, and community events. Contract-based service.
4. VA Veteran Transportation: Dedicated transportation for veteran passengers as requested by Providence VA Medical Center. Taxi-style service for veterans.
5. Municipal 911 Contracts: 911 paramedic intercept services for municipalities, including Bristol, RI. Provides emergency response coordination with local first responders.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels5 records

Core offering

Alert Ambulance Service, Inc. provides emergency and non-emergency medical transportation services, including 911 ambulance response, Advanced Life Support (ALS), Basic Life Support (BLS), bariatric transport, wheelchair/chair-car transport, ambulatory transport (AlertCare), multi-passenger bus services, special-event medical coverage, and a mobile healthcare division, delivered through 11 service locations across Massachusetts and Rhode Island.

Product overview

Alert Ambulance Service, Inc. provides emergency and non-emergency medical transportation services across Massachusetts and Rhode Island through a unified portfolio of specialized services. The core offerings include Emergency & 24-Hour Dispatch Services, Advanced Life Support (ALS), and Basic Life Support (BLS) for emergency care, complemented by specialized transportation services including Bariatric Transportation, Chair Car Transportation, AlertCare Ambulatory Transportation, and Bus Services for non-emergency patient transport. The company also offers Special Events Medical Services for on-site emergency coverage. A separate division, Alert Healthcare, provides mobile healthcare services including Hospital-at-Home and community healthcare programs. The organization operates as a subsidiary of Paramedic Systems, Inc. (PSI), with over 375 employees across 11 locations in Massachusetts and Rhode Island.

Differentiator

Problem solved

Functional benefit

Brands

• AlertCare Transport: Provides compassionate, hands-on, and cost-effective door-to-door transportation for ambulatory patients, offering reliable full-service non-emergency medical transportation.
• Alert Healthcare

Products and services

• Emergency 911 Ambulance Services 911 emergency ambulance response and transport for municipalities in Massachusetts and Rhode Island, delivered under contract with city/town dispatch authorities.
• Advanced Life Support (ALS) ALS ambulance transport staffed by paramedics for high-acuity patients requiring advanced interventions, sold to hospitals, municipalities, and the VA.
• Basic Life Support (BLS) BLS ambulance transport staffed by EMTs for stable patients requiring monitoring and basic medical care during transport, sold to hospitals, long-term care facilities, and individual patients.
• Non-Emergency Medical Transportation (NEMT) Scheduled, non-emergency medical transportation for patients requiring medical support during transport but not an emergency ambulance, sold to long-term care facilities, hospitals, dialysis centers, and individual patients.
• Bariatric Transportation Specialty ambulance transport for bariatric patients using reinforced stretchers and larger-capacity vehicles, sold to hospitals and long-term care facilities.
• Wheelchair / Chair Car Transportation Door-through-door wheelchair transport for patients who are wheelchair-bound but do not require an ambulance, sold to long-term care facilities, dialysis providers, and individual riders.
• AlertCare Ambulatory Transportation Ambulatory transport service for patients who can walk but require a supervised ride to or from medical appointments, sold to long-term care facilities, senior living communities, and individual riders.
• Medical Bus Services Multi-passenger medical bus transport for groups of patients traveling to and from shared medical destinations, sold to long-term care facilities, schools, and group programs.
• Special Events Medical Services On-site medical standby, first-aid posts, and dedicated ambulance coverage for concerts, races, fairs, school sporting events, and other public gatherings, sold to event organizers, venues, and schools.
• Alert Healthcare Division (Mobile Healthcare) Mobile healthcare division providing community-based clinical services beyond transport, including in-home and on-site assessments, sold to health systems, payers, and facilities.

Quantifiable outcome

• 24/7 emergency dispatch availability across Massachusetts and Rhode Island
• +2 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• Coastal Medical Transportation Systems (CMTS)coreStrategic or Co-development Partner · 18 May 2026CMTS acquired Alert Ambulance Service as part of regional expansion strategy. This is Alert's third major acquisition following 2022 integration of Fallon and Lifeline Ambulance Services. The combined organization has nearly 1,500 employees and over 325 vehicles, positioning CMTS as one of the largest ambulance and medical transportation providers in New England.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Market position

Competitive moat4 records

Key highlights7 records

Customer concentration

• Xx.com/alertambulance
• Facebookfacebook.com/alertambulanceservice
• LinkedInlinkedin.com/company/alert-ambulance-service-inc-
• Instagraminstagram.com/alertambulance

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Alert Ambulance Service, Inc.