Volunteers of America North Louisiana

What Volunteers of America North Louisiana does

Volunteers of America North Louisiana (VOANLA) is a 501(c)(3) faith-based nonprofit organization operating in North Louisiana as an affiliate of the national Volunteers of America movement. Founded locally in 1935 in Shreveport, the organization runs more than 40 programs across six core service verticals: Affordable Housing, Behavioral Health, Care Coordination, Children/Teens/Families, People with Disabilities, and Veterans. It operates 10+ physical locations across Shreveport, Bossier City, Ruston, Monroe (as of November 2025), and El Dorado, Arkansas, including supervised independent living lodges, a 45-unit single-room occupancy historic property (The McAdoo), a 50-unit senior apartment complex (South Pointe Place), a 46-bed Veterans Transitional Living Facility, and school-based site coordinators inside 10 Caddo Parish schools.

VOANLA serves five primary beneficiary populations: veterans experiencing homelessness and reintegration challenges, children and youth from kindergarten through high school (particularly through the Communities In Schools licensed partnership and The LightHouse afterschool program), individuals with developmental, physical, and chronic mental illness disabilities, low-income seniors, and individuals with mental health needs including psychosis (through the recently launched EpiCenter). The organization employs approximately 350 staff, the majority of whom provide round-the-clock direct care in service-delivery roles.

The organization's business model is funded primarily through government grants and contracts (HUD, VA/SSVF, Louisiana Department of Mental Health, Caddo Parish Schools), supplemented by individual and corporate charitable donations, foundation grants (notably from the Community Foundation of North Louisiana, which has awarded $10.6M cumulatively), and rental income from affordable housing facilities. Many services are provided at no cost to participants. VOANLA operates with an annual budget of approximately $20 million and carries a structural $2.7 million funding gap between government reimbursement and the actual cost of service delivery, which is bridged through charitable contributions. The organization is governed by a 29-member Board of Directors and is led by President and CEO Carolyn Hammond.

Name

Volunteers of America North Louisiana

Legal name

Volunteers of America North Louisiana

Website

https://voanorthla.org

Company type

Private

Founded year

1935

Operating status

Operating

Headcount range

251–500 employees

Short description

Volunteers of America North Louisiana is a 501(c)(3) faith-based nonprofit operating 40+ programs across affordable housing, behavioral health, veterans, disability, and youth services for vulnerable populations in North Louisiana and South Arkansas.

Ownership category

akta.pro rank

Product category

Human and Social Services Nonprofit

NAICS

Community Housing Services (62422), Child and Youth Services (62411), Temporary Shelters (624221)

SIC

Services-Social Services (8300)

akta.pro primary industry

Faith-Based Social Services & Community Outreach (Food Pantries, Shelters, Counseling) (BPAGAJAG)

akta.pro secondary industries

Mental Health & Crisis Support Services (BPAGACAD), Youth Mental Health, Counseling & Wellbeing (Education-Linked) Nonprofits (BPAGADAK), Youth Mentoring & Positive Youth Development Nonprofits (BPAGADAD), Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits (BPAGADAO)

Keywords

• Affordable housing services
• Behavioral health services
• Veteran support programs
• Disability support services
• Youth and family services

Headquarters

HQ city

Shreveport

HQ country

United States

HQ region

North America

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Marketing or Sales, Infrastructure

Revenue model

1. Government Grants and Contracts: Primary revenue source from federal, state, and local government funding including HUD grants, VA programs (SSVF), and public health funding. Does not fully cover program costs.
2. Individual and Corporate Donations: Charitable contributions from individuals, businesses, and foundations. Includes one-time gifts, recurring donations, and planned giving through Evergreen Society and Cherish the Children of God Society.
3. Program Services: Affordable housing rental income from properties including McAdoo, South Pointe Place, and other residential facilities.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Volunteers of America North Louisiana is a faith-based nonprofit that delivers social services to vulnerable populations across more than 40 programs. Core offerings include affordable housing for low-income individuals, seniors, veterans, and people with disabilities; behavioral health services; children, teen, and family support including Communities In Schools and The LightHouse afterschool program; supervised independent living for people with disabilities; and veteran services spanning emergency shelter, transitional housing, and the Supportive Services for Veteran Families (SSVF) program.

Product overview

Volunteers of America North Louisiana is a faith-based nonprofit organization offering a comprehensive portfolio of social services across more than 40 programs. The organization operates as a church without walls, providing services through six core program areas: Affordable Housing (multiple residential properties), Behavioral Health (including EpiCenter, Child First, DeSoto Youth Services, Visions of Hope), Care Coordination (Choice Neighborhood, Service Coordination), Children/Teens/Families (Communities In Schools, The LightHouse, Teen Club, Level Up), People with Disabilities (Supervised Independent Living), and Veterans (Safe Haven, SSVF, Veterans Treatment Court, Transitional Living). These programs work together to provide holistic support addressing housing, mental health, education, and family stability across Northwest Louisiana.

Differentiator

Problem solved

Functional benefit

Brands

• The LightHouse: Quality afterschool and summer program providing academic, social, and emotional support for children, teens, and families in need.
• Communities In Schools
• Safe Haven
• Supportive Services for Veteran Families (SSVF)
• Veterans Treatment Court
• Veterans Transitional Living Program
• EpiCenter
• Visions of Hope
• Child First
• Teen Club
• South Pointe Place
• The McAdoo
• Choice Neighborhood

Products and services

• Affordable Housing

Quantifiable outcome

• 94% of veterans transitioned from homelessness to having housing within 90 days
• +5 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core.

• Louisiana Department of Mental HealthcoreStrategic or Co-development PartnerPartnership with state Department of Mental Health to provide supportive services at The McAdoo property to help residents thrive.
• Communities In Schools (CIS)coreStrategic or Co-development PartnerVOANLA is a licensed national partner with CIS, the nation's largest dropout prevention organization. First licensed partnership established in 2019. VOANLA surrounds students with community support through site coordinators working directly inside Caddo Parish schools.
• City of ShreveportcoreStrategic or Co-development PartnerProud partner of the City of Shreveport for Choice Neighborhood Initiative, a collaborative effort to revitalize the Allendale, Ledbetter Heights and West Edge Neighborhoods.
• Housing Authority of the City of ShreveportcoreStrategic or Co-development PartnerPartner with Housing Authority of the City of Shreveport for Choice Neighborhood Initiative to create safe, thriving mixed-income community.
• VA Homeless Outreach ProgramcoreStrategic or Co-development PartnerVA Homeless Outreach Program at 3000 Knight Street Building 5, Shreveport serves as referral source for Safe Haven emergency shelter and Veterans Transitional Living Program.
• Caddo District CourtscoreStrategic or Co-development PartnerPartnership with Caddo District Courts for Veterans Treatment Court program, helping non-violent veteran offenders work through issues and earn a clean slate.
• Overton Brooks VA Medical CentercoreStrategic or Co-development PartnerPartnership with Overton Brooks VA Medical Center for Veterans Treatment Court program.

Scale indicators18 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Volunteers of America (National): National parent movement founded in 1896; operates the same portfolio of affordable housing, veteran services, behavioral health, and family programs across other U.S. regions. Closest structural and operational peer to VOANLA.
• Salvation Army: Faith-based nonprofit delivering comparable social services — emergency shelter, transitional housing, youth programs, and veteran re-entry support — across a national footprint. Strongest faith-based direct competitor in the same service categories.
• Catholic Charities USA: Faith-inspired nonprofit providing housing, behavioral health, refugee/immigrant support, and case management in communities nationwide. Highly comparable mission and service mix to VOANLA.

Broad incumbents

• Goodwill Industries International: Larger nonprofit operating workforce development, disability services, and community programs across a national network. Comparable in mission to serve vulnerable populations but broader in scope and revenue scale.
• Communities In Schools (National): National dropout prevention organization of which VOANLA is a licensed affiliate. Comparable model for school-based student support and case management that VOANLA delivers in 10 Caddo Parish schools.

Regional players

• United Way of Northwest Louisiana: Regional funder and convener of social services in the same Shreveport-Bossier geography. Serves as both a funding partner and indirect peer in coordinating community impact for vulnerable populations.
• Shreveport-Bossier Rescue Mission: Faith-based shelter and recovery organization serving homeless and indigent populations in the same Northwest Louisiana market as VOANLA. Direct overlap on emergency shelter and food/housing services.
• Providence House (Northwest Louisiana): Regional nonprofit supporting at-risk families, children, and reentry populations in Northwest Louisiana. Comparable services to VOANLA's Children/Teens/Families and behavioral health programs in the same geography.
• YWCA of Northwest Louisiana: Regional nonprofit serving women, children, and families with housing, advocacy, and case management in Shreveport. Comparable mission and direct overlap on housing and family services in the same market.

Others

• Housing Authority of Shreveport: Governmental affordable housing provider that operates as a strategic partner with VOANLA on the Choice Neighborhood Initiative. Comparable in affordable housing delivery model though structured as a public housing authority.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UC_Bw_CnqA_1kU4aqi38fStQ
• Facebookfacebook.com/voanorthla
• LinkedInlinkedin.com/company/volunteers-of-america-of-north-louisiana
• Instagraminstagram.com/voanorthla
• Xx.com/VOANorthLA

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Volunteers of America North Louisiana