Everrise

What Everrise does

Everrise is a privately held premium supermarket chain headquartered in Kuching, Sarawak, operating 19 retail stores across East Malaysia (Kuching, Miri, Kota Kinabalu, and Bintulu) with a workforce of approximately 1,000. Founded in 1993 as a traditional grocery store in Padungan, Kuching, the company repositioned itself in 2012 as a lifestyle-oriented premium grocer and has since executed a multi-year store rebranding and refurbishment programme. Its product assortment combines local groceries with over 2,000 imported SKUs sourced through exclusive partnerships with international brands including Coles (Australia), Meadows, and COOP, spanning origins in Australia, the UK, the USA, New Zealand, Korea, Japan, Thailand, Indonesia, and Vietnam.

The company runs an omnichannel retail model anchored on physical stores, supplemented by an E-Store mobile application launched in 2020/2021 for doorstep grocery delivery and a GrabMart integration that extends reach via third-party delivery. A free E-Membership loyalty programme is integrated with GrabCoins, enabling members to earn and redeem rewards across both the Everrise and Grab ecosystems. Marketing is conducted primarily through Facebook, Instagram, Telegram, and in-store promotions such as 'Members Best Value' and '1-Day Price Crush' events. Distribution is concentrated in physical retail locations, with the digital channel currently presented as a complement rather than a primary revenue driver; a 'Closure E-Store Notice' banner on the corporate site (dated 2025) suggests the digital channel has undergone recent operational adjustment.

Everrise generates revenue predominantly through one-time retail grocery transactions across its store network, with a secondary subscription-style layer in the form of its loyalty programme. The customer base is exclusively consumer-facing and geographically anchored in Sarawak and Sabah, with no enterprise or B2B contracts identified. The corporate group appears to include Eastern Grocer Sdn. Bhd. as the operating entity alongside related entities Everrise Departmental Store Sdn. Bhd., Krian Resources Sdn. Bhd., and Full-Coverage Sdn. Bhd., with no evidence of external private equity, venture capital, or institutional investors.

Name

Everrise

Legal name

Everrise

Website

https://everrise.com.my

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Everrise operates a 19-store premium supermarket chain in East Malaysia, offering groceries and 2,000+ imported international products to consumers in Kuching, Miri, Kota Kinabalu, and Bintulu, with an E-Store mobile app and Grab-integrated loyalty programme.

Ownership category

akta.pro rank

Product category

Grocery Retail

NAICS

Supermarkets and Other Grocery Retailers (except Convenience Retailers) (44511), Grocery and Convenience Retailers (4451), Food and Beverage Retailers (445)

SIC

Retail-Grocery Stores (5411), Retail-Food Stores (5400), Retail-Catalog & Mail-Order Houses (5961)

akta.pro primary industry

Grocery & Food Omnichannel (CRAFAEAE)

akta.pro secondary industry

Online Specialty Grocery (Organic/Health/Ethnic/Gourmet) (CRAHAIAE)

Keywords

• Premium grocery retail
• Supermarket chain
• International food brands
• Grocery delivery service
• Customer loyalty program

Headquarters

HQ city

Kuching

HQ country

Malaysia

HQ region

Asia

Offices22 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Retail Grocery Sales: Traditional retail grocery sales from 19 physical store locations. Offers premium products including international brands with value for money positioning.
2. Loyalty Program: Everrise Loyalty Program integrated with Grab. Members earn GrabCoins on purchases with rewards and special promotions.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Everrise operates a premium supermarket chain of 19 physical stores across East Malaysia (Kuching, Miri, Kota Kinabalu, Bintulu) selling groceries and household products, with a focus on imported international brands from Australia, UK, USA, New Zealand, Korea, Japan, Thailand, Indonesia, and Vietnam. The company supplements its in-store retail with an E-Store Mobile App for home delivery and a loyalty program integrated with GrabCoins via a Grab partnership.

Product overview

Everrise operates as a premium supermarket chain in East Malaysia with a multi-format retail strategy. The core offering is the physical supermarket network of 19 stores across Kuching, Miri, and Kota Kinabalu, offering international and local products. The company has expanded into digital retail through its E-Store Mobile App for home delivery, and offers a loyalty program integrated with GrabCoins for reward earning. The product portfolio includes imported international products featuring brands from Australia, UK, USA, New Zealand, Korea, Japan, Thailand, Indonesia, and Vietnam, as well as eco-friendly merchandise like the Borneo Edition Woven Bag.

Differentiator

Problem solved

Functional benefit

Products and services

• Everrise Supermarket (Premium Grocery Stores) Premium supermarket chain offering groceries and consumer goods across 19 stores in East Malaysia, including both urban and suburban locations in Kuching, Miri, Kota Kinabalu, and Bintulu. Targets consumers seeking premium grocery shopping experience with international brand access.
• E-Store Mobile App Mobile application enabling customers to browse and order groceries for home delivery. Available on Google Play and Apple App Store; targets consumers in East Malaysia seeking convenient doorstep grocery shopping.
• Everrise International Products (Imported Brands)

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Partnerships

Five partnerships are on record, tiered core.

• GrabcoreGTM or Marketing PartnerEverrise Loyalty Program is now integrated with Grab. Members can shop, earn GrabCoins, and enjoy rewards through the Grab platform. Partnership enables GrabMart delivery services and expanded customer reach.
• ColescoreStrategic or Co-development PartnerExclusive partnership with Coles for importing Australian grocery products. Coles is a major Australian retailer providing premium products to Everrise customers in East Malaysia.
• MeadowscoreStrategic or Co-development PartnerExclusive partnership with Meadows for importing international grocery products. Meadows products offered exclusively at Everrise stores.
• COOPcoreStrategic or Co-development PartnerExclusive partnership with COOP for importing international grocery products including ice cream from Japan and Korea. COOP products offered exclusively at Everrise stores.
• International Brand PartnerscoreStrategic or Co-development PartnerEverrise brings over 2000 products from around the world including Australia, UK, USA, New Zealand, Korea, Japan, Thailand, Indonesia, Vietnam through exclusive international partnerships.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Cold Storage Malaysia: Upscale supermarket banner in Malaysia with strong imported fresh and gourmet offering. Directly competes with Everrise on premium positioning and lifestyle grocery experience.
• Jaya Grocer: Premium Malaysian supermarket chain focused on imported and lifestyle grocery. Most direct competitor to Everrise on premium positioning and international assortment, though Jaya Grocer is concentrated in Klang Valley rather than East Malaysia.
• Village Grocer: Boutique premium supermarket chain in Malaysia with curated international assortment and omnichannel operations. Comparable to Everrise on premium branding, imported product mix, and target demographic, though currently Peninsular-focused.

Emerging players

• Sam's Groceria: Boutique premium grocer in Sabah (Kota Kinabalu) directly overlapping Everrise's Kota Kinabalu Imago footprint. Comparable on premium imported assortment and East Malaysian target customer.

Regional players

• The Store (Sarawak): Long-standing Sarawak-based department store and supermarket operator with deep East Malaysian roots. Comparable regional heritage and customer base, though broader in format (department store plus supermarket).
• Econsave Cash & Carry: Malaysian value-format supermarket chain with presence in East Malaysia. Comparable in store count and East Malaysian footprint, but competes on value pricing rather than premium assortment.

Broad incumbents

• AEON Malaysia: Japanese-linked retailer operating AEON Big hypermarkets and AEON Mall supermarkets across Malaysia. Comparable as an omnichannel grocer with international product sourcing, though broader and more diversified than Everrise.
• Giant (GCH Retail Malaysia): Hypermarket chain under Dairy Farm Group with East Malaysian locations. Comparable grocery assortment and footprint though positioned in the mass-market tier versus Everrise's premium tier.
• Lotus's Malaysia: Hypermarket operator (formerly Tesco Malaysia) with locations across Malaysia including Sabah/Sarawak. Overlaps with Everrise on full-basket grocery and loyalty programmes but operates at greater scale and with private-label depth.
• Mydin Mohamed Holdings Berhad: Malaysia's largest homegrown hypermarket/wholesale chain with nationwide presence including East Malaysia. Comparable as a multi-format grocer serving mass-market and premium tiers, though Mydin is significantly larger and broader in scope than Everrise.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/myeverrise
• Instagraminstagram.com/everrise_supermarket
• LinkedInlinkedin.com/company/everrise-department-stores

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Everrise