What Austin Veterinary Diagnostic Hospital does

Austin Veterinary Diagnostic Hospital (AVDH) is a single-site, full-service veterinary hospital located at 9324 US Highway 290 in Southwest Austin, Texas, serving pet owners across Austin and surrounding communities including Dripping Springs, Buda, Kyle, Lakeway, and West Lake Hills. The practice is owned and managed under VetCor, a Norwell, MA-based veterinary practice management company. AVDH operates as an AAHA-accredited hospital, placing it in the top 10% of veterinary hospitals in the US and Canada, with four doctors on staff.

The hospital's technology footprint is unusually broad for a general practice: it includes on-site CT (CAT scan), digital radiology, ultrasound and echocardiography, endoscopy, video otoscopy, electrocardiography, laser surgery, and an in-house laboratory with same-day ACTH testing. This enables advanced procedures (orthopedic surgery, spinal operations, soft tissue surgery, chemotherapy, stem cell therapy, blood transfusions) typically handled by specialty referral hospitals, delivered at general-practice pricing. A separate entrance layout for cats and dogs is used to reduce patient stress.

AVDH monetizes through three streams: (1) professional service fees for routine and advanced veterinary care billed per visit/procedure, with extended weekday hours (7AM–7PM) and Saturday hours (8AM–4PM) plus walk-in availability; (2) an in-house and online pharmacy (austinveterinarydiagnostichospital.ourvet.com) for prescription and pet product sales; and (3) subscription-based wellness plans offering discounted services and bundled complimentary benefits. A secondary channel comes from referrals of complex surgical and diagnostic cases from area general practitioners, and the practice also drives community-led growth through the Wags to Riches rescue adoption program and Refer-a-Friend credit program. Financing is facilitated through CareCredit.

Name

Austin Veterinary Diagnostic Hospital

Legal name

Austin Veterinary Diagnostic Hospital

Website

https://austinvet.net

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

Austin Veterinary Diagnostic Hospital is an AAHA-accredited, full-service veterinary hospital in Southwest Austin, Texas, offering routine wellness, advanced diagnostics (including CT), and specialty-grade surgery to local pet owners and referring veterinarians, operating under VetCor management.

Ownership category

akta.pro rank

Product category

Veterinary Healthcare Services

NAICS

Veterinary Services (54194)

SIC

Services-Hospitals (8060), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Companion Animal Veterinary Clinics & Hospitals (AFAEANAA)

akta.pro secondary industries

Veterinary Specialty Referral Hospitals (Multi-specialty) (HLAMACAB), Veterinary Specialty Imaging Centers (CT/MRI/Advanced Imaging) (HLAMACAL), Veterinary Surgery Centers (Soft Tissue/Orthopedic/Neuro) (HLAMACAC)

Keywords

• Veterinary hospital services
• Pet diagnostic imaging
• Veterinary surgical services
• Pet pharmacy products
• Small animal healthcare

Headquarters

HQ city

Austin

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Veterinary Services: Comprehensive veterinary medical and surgical services including routine wellness care, advanced diagnostics, surgeries, and treatments. Revenue generated through service fees at the practice.
2. Pharmacy and Pet Products: On-site pharmacy dispensing medications and pet products. Online pharmacy for home delivery of prescriptions and pet supplies.
3. Wellness Plans: Wellness plans offering discounted services and free benefits (e.g., free ultrasound with comprehensive plan) to encourage regular care and client retention.

Pricing tiers

Go-to-market motion4 records

Distribution channels4 records

Marketing channels6 records

Core offering

Austin Veterinary Diagnostic Hospital is a full-service single-location veterinary hospital providing routine wellness care, advanced in-house diagnostics (CT scan, digital radiology, ultrasound, endoscopy, in-house lab), and surgical services (including orthopedic, soft tissue, and laser surgery) for dogs, cats, and pocket pets. The hospital also operates an in-house and online pharmacy dispensing medications and pet products for home delivery, and accepts referrals from other veterinarians for advanced surgical and imaging cases.

Product overview

Austin Veterinary Diagnostic Hospital is a full-service veterinary clinic and animal hospital offering a comprehensive range of pet healthcare services. The practice operates as a single-location service provider with three main service pillars: routine wellness care (wellness exams, vaccinations, preventive care), advanced medical services (internal medicine, dermatology, oncology, surgery, stem cell therapy), and comprehensive diagnostics (on-site laboratory, CT scan, digital radiology, ultrasound, echocardiography, endoscopy). Additional offerings include an online pharmacy for home delivery of medications and products, dental care, microchipping, international health certificates, and specialized orthopedic surgery capabilities. The hospital provides separate facilities for canine and feline patients to reduce stress during visits.

Differentiator

Problem solved

Functional benefit

Products and services

• Dog & Cat Routine Care
• Internal Medicine
• Pharmacy & Pet Products
• Advanced Diagnostics
• Pet Surgery
• Orthopedic Pet Surgery
• Canine Reproduction
• Pocket Pet Care
• Pet Microchipping
• Ophthalmology
• Otology
• Pet Allergy & Dermatology
• Pet Dental Care
• International Health Certificates
• Rattlesnake Vaccine & Treatment
• Stem Cell Therapy
• Blood Transfusions
• Pet Chemotherapy
• End of Life Pet Care
• Dog Genetic Testing
• Online Pet Pharmacy
• Pet Nutrition
• Wellness Plans

Quantifiable outcome

• Ranked in top 10% of veterinary hospitals in US and Canada through AAHA accreditation
• +2 more outcomes

Named customers8 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature9 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• CareCreditcoreGTM or Marketing PartnerCareCredit is offered as a payment option for veterinary and pet financing, helping pet owners manage costs for routine appointments, emergencies, and surgeries through a healthcare credit card specifically designed for pet care expenses.
• Hill's Pet NutritionminorOthersHill's Pet Nutrition products are available through the hospital for pet food and nutritional needs.
• Royal CaninminorOthersRoyal Canin prescription and specialty pet foods are offered through the hospital.
• HomeAgain Pet Recovery ServiceminorOthersHomeAgain microchip and pet recovery services are referenced as a resource for pet identification and lost pet recovery.
• Violet Crown Veterinary SpecialistsminorChannel Partner/ Reseller/ DistributorAfter-hours emergency veterinary referral partner for clients needing immediate care outside regular business hours.
• UrgentVetminorChannel Partner/ Reseller/ DistributorAfter-hours emergency veterinary referral partner located in Belterra, Austin TX for urgent pet care when the hospital is closed.
• Veterinary Emergency Group (VEG)minorChannel Partner/ Reseller/ DistributorAfter-hours emergency veterinary referral partner on South Lamar, Austin TX for emergency pet care services.
• VetCorcoreOthersVetCor is the corporate management company that owns and operates Austin Veterinary Diagnostic Hospital. Located at 141 Longwater Dr, Suite 108, Norwell, MA 02061.

Scale indicators3 records

Recent moves1 record

Expansion highlights5 records

Direct peers

• BluePearl Pet Hospital: Network of specialty referral veterinary hospitals offering advanced imaging (CT/MRI), surgery, internal medicine, and oncology. Directly comparable to AVDH's specialty and advanced-diagnostics capabilities, particularly for referred complex cases.
• MedVet: Multi-specialty veterinary referral and emergency hospital network offering surgery, internal medicine, oncology, and advanced imaging. Closely matches AVDH's orthopedic, internal medicine, and CT imaging capabilities.
• Veterinary Emergency Group (VEG): Dedicated 24/7 emergency veterinary chain with an Austin location on South Lamar. Competes directly for emergency and urgent cases that AVDH refers out after hours, and competes for the same client relationships in the Austin metro.
• UrgentVet: Walk-in urgent care veterinary clinics, including a Belterra (Austin) location that is one of AVDH's after-hours referral partners. Offers a lower-acuity alternative for cases AVDH could otherwise retain.
• Violet Crown Veterinary Specialists: Austin-based specialty referral hospital and AVDH's named after-hours emergency referral partner. Provides specialty surgery and internal medicine services in the same metro, competing for complex referred cases.

Broad incumbents

• VCA Animal Hospitals: One of the largest U.S. veterinary networks (owned by Mars), combining general practice, specialty referral, and emergency services under a single corporate umbrella. Comparable to AVDH across the full primary-to-specialty continuum.
• Banfield Pet Hospital: Largest general-practice veterinary chain in the U.S. (Mars-owned), with locations inside PetSmart stores. Competes with AVDH on routine wellness, vaccinations, and preventive care for Austin pet owners.
• VetCor: AVDH's corporate parent and a multi-site veterinary practice management company operating hundreds of hospitals nationwide. Functionally a portfolio peer rather than a direct local competitor, but its acquisition strategy shapes AVDH's growth options.

Emerging players

• Thrive Pet Healthcare: Multi-site veterinary platform combining primary care, specialty, and emergency services with a growing presence in Texas. Comparable to VetCor's platform strategy supporting AVDH.

Others

• PetIQ / MVP Pet Insurance: Veterinary wellness and preventive care platform operating clinics inside retail locations and offering pet insurance. An ecosystem-adjacent player rather than a direct competitor, but relevant to AVDH's wellness-plan and pharmacy strategy.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Austin-Veterinary-Diagnostic-Hospi
• Instagraminstagram.com/austin_vet
• Xx.com/austin_vets
• LinkedInlinkedin.com/company/austin-veterinary-diagnostic-hospital

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Austin Veterinary Diagnostic Hospital