The Response Group
The Response Group is a Texas-based crisis management and emergency response firm providing NIMS-compliant incident-management software (IAP, COP, Jetty), planning, training, GIS modeling, UAS, and 24/7 response support to oil and gas, chemical, and government clients.
- Company typePrivate
- Founded2003
- HeadquartersCypress, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What The Response Group does
The Response Group (TRG), founded in 2003 and headquartered in Cypress, Texas, is a privately held (LLC) crisis management and emergency response firm serving the oil and gas, chemical, and government/public-sector emergency response markets across the United States and internationally. The company addresses regulated industries' needs around Incident Command System (ICS) coordination, real-time situational awareness, incident documentation and compliance, stakeholder/public communication during crises, and responder training and qualification. Its clientele includes major oil and gas and chemical companies, the US Coast Guard (via the Integrated Maritime Safety System), and public-sector emergency response agencies.
TRG combines a proprietary software suite with a services organization. Its cornerstone product is IAP Software (Incident Action Plan Software), first introduced in 1994, a NIMS-compliant, web-based ICS forms and incident-management platform. The broader integrated ecosystem includes the Common Operating Picture (GIS-based command-and-control mapping), Jetty (communications/JIC management), WebPlans (web-based response plan management), Asset Depot (asset/inventory management), PQS Responder (qualification and training tracking), Report In (personnel accountability/mustering via QR code), and a mobile application suite on iOS and Android that ties back to IAP. These are supplemented by professional services: contingency and regulatory plan development, ICS/HAZWOPER training, exercise design and facilitation, GIS spill/plume trajectory modeling, FAA-certified UAS (EO/IR) operations, and 24/7 emergency response support.
The business monetizes through multiple streams: annual and multi-year software subscriptions (quote-based enterprise pricing), instructor-led and computer-based training (per-seat, via its Moodle-powered LMS), managed 24/7 emergency response support, contingency planning and exercise services, GIS/mapping products, and equipment/hardware sales through the TRG Store e-commerce site. Go-to-market is primarily enterprise field sales to major companies and government agencies, complemented by self-serve channels (client login portals, training registration, e-commerce, and app-store distribution). Pricing is not publicly disclosed and is largely quote-driven. TRG operates four US offices (Cypress and Baytown, TX; Covington, LA; Anchorage, AK) and maintains EU/UK representative contacts.
The Response Group firmographics
Firmographics- Name
- The Response Group
- Legal name
- The Response Group, LLC
- Website
- https://responsegroupinc.com
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- The Response Group is a Texas-based crisis management and emergency response firm providing NIMS-compliant incident-management software (IAP, COP, Jetty), planning, training, GIS modeling, UAS, and 24/7 response support to oil and gas, chemical, and government clients.
- Ownership category
- akta.pro rank
The Response Group industry classification
Industry- Product category
- Emergency Management Software
- NAICS
- All Other Support Services (561990)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Oil & Gas Field Services, Nec (1389)
- akta.pro primary industry
- Incident Command System (ICS) & Emergency Management Training/Exercises (Tabletop/Drills) (EUAHALAE)
- akta.pro secondary industries
- Emergency Management & Disaster Response (EOC, Civil Defense) (BPAIAGAE), Emergency Response, Spill Prevention & Crisis Preparedness (BPAHAJAM), Crisis Management & Communications Support (Mass Notification) (BPABANAF)
Keywords
Where The Response Group is headquartered
LocationHeadquarters
- HQ city
- Cypress
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
The Response Group business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Software Subscriptions: Annual and multi-year subscription licensing for IAP Software, Common Operating Picture, Jetty, WebPlans, Asset Depot, PQS Responder, and other software products. Subscriptions provide access to software platforms with varying feature sets based on organizational needs.
- Training Services: Instructor-led training courses delivered in-person at their Cypress, TX office or virtually. Courses cover ICS training, HAZWOPER, Qualified Individual certification, and software-specific training. Also includes computer-based training (CBT) courses offered through their Learning Management System.
- Emergency Response Support Services: 24/7 emergency response support including IMT/SMT coordination, GIS modeling, mobile command post equipment, and on-site personnel deployment. Technical support and spill management team services for crisis situations.
- Contingency Planning Services: Customized emergency response plan development including regulatory compliance plans (Emergency Action Plans, Facility Response Plans, Oil Spill Response Plans, Vessel Response Plans), non-regulatory plans (Business Continuity, Crisis Management), tactical response guides, and pre-fire plans.
- Exercise Design & Facilitation: Emergency response management team exercise design and facilitation services ranging from tabletop exercises to large full-scale exercises at multiple geographically separated locations. Includes evaluation services using NPREP standards.
- Equipment & Hardware Sales: Emergency management equipment and tools sold through the TRG Store including staging area equipment, mobile command post trailers, electronic situation status displays, flyaway equipment kits, and ICS command post/field tools.
- GIS & Mapping Products: Custom mapping products and services including surface/spill trajectory modeling, air plume modeling, environmental sensitivity mapping, and custom wall maps for facilities and operational areas.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Quote-based enterprise pricing for software subscriptions |
| Per seat | Per seat | Training courses with per-seat pricing |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels9 records
The Response Group product offering
Product offeringCore offering
The Response Group provides NIMS-compliant Incident Command System (ICS) software and management consulting services for all-hazards emergency response, contingency planning, training, exercises, and 24/7 emergency response support, primarily serving the oil and gas, chemical, and government emergency response sectors across the United States since 2003.
Product overview
The Response Group offers a comprehensive emergency response and crisis management software platform consisting of multiple integrated products. The core offering centers on the IAP Software (Incident Action Plan Software), first introduced in 1994, which serves as the primary incident and crisis management tool. This integrates with the Common Operating Picture (COP) for situational awareness mapping, Asset Depot for inventory management, Jetty for communications management, WebPlans for web-based plan management, PQS Responder for qualifications tracking, and Report In for personnel accountability. The company also provides a suite of mobile applications that connect to IAP Software for field use, plus a Learning Management System (LMS) for computer-based training and various professional services including contingency planning, GIS mapping, UAS services, training, exercises, and 24/7 emergency response support.
Differentiator
Problem solved
Functional benefit
Products and services
- IAP Software NIMS-compliant Incident Action Plan software for emergency response coordination, aimed at emergency management personnel and incident commanders in industrial and government settings.
- Common Operating Picture (COP) Situational awareness platform providing a shared operational view for incident command teams during emergency response.
- Asset Depot Asset management and tracking solution for cataloging and locating emergency response equipment and resources.
- Jetty Mobile data collection application that supports field-level information capture during incident response.
- Mobile Apps Suite Suite of mobile applications designed for incident response, field operations, and on-scene coordination.
- WebPlans Web-based planning platform for emergency operations and incident action planning.
- PQS Responder Personnel qualifications tracking system for documenting and managing credentials of emergency responders.
- Report In Status reporting and check-in application that enables personnel to report conditions and accountability during incidents.
- TRG LMS Learning management system for delivering and tracking emergency response training and certifications.
- TRG Store Online retail storefront offering emergency response equipment and related supplies for buyers in oil and gas, chemical, and emergency management sectors.
- Training Services Professional training programs including ICS courses and emergency response education delivered to oil and gas, chemical, and government agency personnel.
- Exercise Design Services Design, facilitation, and evaluation of emergency response exercises and drills for client organizations.
- Contingency Planning Services Development of contingency and emergency response plans for industrial facilities, including hazardous material scenarios.
- 24/7 Emergency Response Support Round-the-clock emergency response coordination and support services provided by TRG to clients during active incidents.
- GIS Mapping Services GIS mapping products and services used for emergency planning, response visualization, and situational awareness.
Quantifiable outcome
- 290+ exercises supported annually
- +4 more outcomes
Companies that use The Response Group
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles3 records
The Response Group technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature10 records
The Response Group partnerships and signals
Strategic signalScale indicators5 records
Recent moves5 records
Expansion highlights5 records
The Response Group competitors and assessment
Company assessmentDirect peers
- Juvare: Provider of emergency management and ICS software platforms including WebEOC and eICS, serving federal, state, and enterprise customers. Directly competes with TRG's IAP Software for incident action planning and NIMS-compliant workflows.
- Veoci: Cloud-based emergency management and ICS platform for government and enterprise. Competes head-to-head with TRG IAP Software for EOC, ICS form, and incident action plan workflows.
Broad incumbents
- Everbridge: Critical Event Management and mass notification platform serving enterprise, government, and healthcare. Overlaps with TRG's Jetty communications and broader emergency response orchestration, but at much larger scale and broader scope.
- Crisis24 (GardaWorld): Integrated risk management and 24/7 emergency response services for multinational corporations. Comparable to TRG's managed response support and crisis management offerings, but at significantly larger global scale.
- Clean Harbors: Large environmental and industrial services company with significant oil spill and hazardous materials response capabilities. Comparable to TRG's managed response and contingency planning services for oil & gas and chemical customers.
- Hexagon Safety, Infrastructure & Geospatial: Provider of large-scale public safety, GIS, and emergency management software (including HxGN OnCall and EAM solutions). Comparable to TRG's COP and IAP capabilities at city, state, and federal government scale.
Emerging players
- Resgrid: Open-source emergency management and first responder resource platform. Addresses overlapping use cases in personnel accountability, resource tracking, and incident command for smaller agencies and departments.
- Vector Solutions (DLI Solutions): Training and compliance management platform with deep ICS courseware heritage from DLI Solutions. Competes with TRG Training Services for ICS, HAZWOPER, and emergency response instructor-led and CBT training.
Others
- Esri: Dominant GIS platform provider whose ArcGIS technology underpins situational awareness and common operating picture use cases comparable to TRG's COP product. Acts as both a potential partner (data layer) and an indirect substitute.
Regional players
- Oil Spill Response Limited (OSRL): Industry-funded international oil spill response cooperative serving global oil & gas majors. Overlaps with TRG's spill response planning, GIS trajectory modeling, and contingency planning services, though geographically complementary rather than directly competing.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
The Response Group social profiles
Digital presenceThe Response Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
The Response Group leadership team
Management profileNumber of profiles
The Response Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
The Response Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The Response Group
What does The Response Group do?
The Response Group provides NIMS-compliant Incident Command System (ICS) software and management consulting services for all-hazards emergency response, contingency planning, training, exercises, and 24/7 emergency response support, primarily serving the oil and gas, chemical, and government emergency response sectors across the United States since 2003.
Is The Response Group a public or private company?
The Response Group is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was The Response Group founded?
The Response Group was founded in 2003. It employs 101 to 250 people.
Where is The Response Group based?
The Response Group is headquartered in Cypress, United States, in the North America region.
How does The Response Group make money?
Seven revenue lines are on record. Software Subscriptions are the primary driver. The others are training Services, emergency Response Support Services, contingency Planning Services, exercise Design & Facilitation, equipment & Hardware Sales and GIS & Mapping Products.
Who are The Response Group's main competitors?
Direct peers on record are Juvare and Veoci. Broad incumbents are Everbridge, Crisis24 (GardaWorld), Clean Harbors and Hexagon Safety, Infrastructure & Geospatial. Emerging players are Resgrid and Vector Solutions (DLI Solutions). Esri is listed as an others. Oil Spill Response Limited (OSRL) is listed as a regional player.
Does The Response Group have an API?
No public API is recorded for The Response Group.
What industry is The Response Group in?
The Response Group's product category is Emergency Management Software. Its primary akta.pro industry code is EUAHALAE, Incident Command System (ICS) & Emergency Management Training/Exercises (Tabletop/Drills), with a secondary code of BPAIAGAE, Emergency Management & Disaster Response (EOC, Civil Defense). Its NAICS code is 561990 and its SIC code is 7370.