What PAE does

PAE New Zealand Limited is a privately held, full-service facilities management (FM) company headquartered in Lower Hutt, New Zealand, founded in 1991 after winning its first contract with the New Zealand Defence Force. The company delivers an integrated service portfolio across eight core lines — Facilities Management, Asset Management, Facilities Maintenance (electrical, mechanical/HVAC, plumbing, fire protection, lifts, security), Audit and Compliance, Project Management, Supply Chain Management, Grounds Maintenance, and Commercial Cleaning — operating across approximately 4,000 buildings nationwide with a workforce of 5,500 employees and subcontractors and more than 230,000 maintenance jobs annually. PAE is the second largest FM provider in New Zealand and the only national, iwi-owned (Māori-owned) FM provider appointed to the All-of-Government Property Consultancy Services – Asset Management Panel, a regulatory differentiator following its 27 June 2025 transition from global owners PAE LLC and Stantec to 100% New Zealand ownership under Kā te Rama Switched On Group.

The company's revenue model combines recurring managed-services contracts (multi-year integrated FM and asset management agreements) with project-based professional services (capital works, audits, deep cleans, decontamination). Customers span central and local government (NZ Defence Force, NZ Police, district councils, hospitals, schools, tertiary institutions), private enterprise (manufacturing, big dairy, energy generation, retail, embassies), and specialised federal contracts (United States National Science Foundation Antarctic Support Contract, operated from Christchurch). Service delivery is supported by a 24/7 New Zealand-based Contact Centre and a data-analytics-enabled predictive maintenance capability, with recent strategic emphasis on technology-enabled service delivery via a dedicated Strategy, Innovation & Growth function.

Go-to-market operates through enterprise field sales, government tender processes (enabled by the AoG panel appointment), and direct B2B engagement with private sector clients. Subcontractor networks are used extensively alongside direct employees for localised service delivery from Cape Reinga to Stewart Island and into Antarctica and the Chatham Islands. Technology differentiators are relatively modest: predictive maintenance is positioned as the primary proprietary technology, with data analytics used to identify asset and maintenance trends; there is no disclosed public-facing API, no AI/ML research pipeline, and no proprietary software product being sold separately. Growth signals include the 27 June 2025 iwi ownership transition (opening the social and community housing vertical), the upcoming Peter Lord Group CEO appointment (June 2026), and continued investment in ESG credentials (UN Global Compact, UN SDGs, ISO 9001) that align with government and enterprise procurement criteria.

Name

PAE

Legal name

PAE New Zealand Limited

Website

https://pae.co.nz

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

101–250 employees

Short description

PAE New Zealand is a privately held facilities management company delivering integrated FM, asset management, maintenance, audit, project, supply chain, grounds, and cleaning services across 4,000 buildings nationwide. It serves NZ Defence Force, police, councils, hospitals, schools, and enterprise customers, and is the only national iwi-owned FM provider.

Ownership category

akta.pro rank

Product category

Facilities Management Services

NAICS

Facilities Support Services (561210), Facilities Support Services (56121), Facilities Support Services (5612), Services to Buildings and Dwellings (5617), Janitorial Services (56172)

SIC

Services-Facilities Support Management Services (8744), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Facilities Helpdesk & Service Request Management (FM Call Center/Dispatch) (IMAIALAG)

akta.pro secondary industry

Facilities Operations Outsourcing (Integrated FM, Work Orders, Asset Mgmt) (EDAEALAF)

Keywords

• Facilities management
• Asset management
• Commercial cleaning
• Building maintenance
• Grounds maintenance

Headquarters

HQ city

Lower Hutt

HQ country

New Zealand

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Others

Revenue model

1. Facilities Management Services: Recurring facilities management contracts providing integrated FMS to public and private sector customers, covering the coordination of strategic and operational management of facilities, including preventative and planned maintenance approaches and reactive maintenance services.
2. Asset Management Services: Asset management services including condition assessments, asset verification surveys, development of maintenance plans, long-term asset plans, and whole-of-life cost analysis for buildings and physical assets.
3. Facilities Maintenance Services: Trade services covering building maintenance including electrical, mechanical, HVAC, plumbing, drainage, carpentry, handyman services, fire protection, lift maintenance, and security.
4. Project Management Services: Capital works project delivery including redevelopment, refurbishment and upgrade projects across customer sites, from nationwide multisite upgrades to minor office fit-outs.
5. Audit and Compliance Services: Compliance audits, facilities management audits, energy audits, and sustainability audits to benchmark customer performance against market.
6. Supply Chain and Logistics Services: Procurement, logistics management, cargo and passenger transportation, warehousing, storage and inventory services leveraging significant buying power.
7. Grounds Maintenance Services: Horticultural and grounds maintenance solutions covering lawns, gardens, sportsgrounds, landscape design, tree management, and native plant regeneration.
8. Commercial Cleaning Services: Full range of internal cleaning services, deep cleans, interior and exterior windows, external building wash, graffiti removal, and decontamination services.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

PAE New Zealand delivers integrated facilities management and maintenance services across approximately 3,500+ buildings nationwide, spanning Cape Reinga to Stewart Island and extending to Antarctica and the Chatham Islands. The company provides eight core service modules — facilities management, asset management, facilities maintenance, audit and compliance, project management, supply chain management, grounds maintenance, and commercial cleaning — to public and private sector customers. With 5,500 employees and subcontractors executing more than 230,000 maintenance jobs annually, PAE serves as the second largest facilities management company in New Zealand.

Product overview

PAE New Zealand is a comprehensive facilities management and maintenance services company providing an integrated service portfolio across New Zealand. The company operates as a single unified service offering that combines eight core service modules: Facilities Management (core integrated service ensuring building safety and efficiency), Asset Management (capital investment protection through lifecycle management), Facilities Maintenance (trade services including electrical, mechanical, plumbing, and security), Audit and Compliance (operational and energy audits), Project Management (capital works delivery), Supply Chain Management (procurement and logistics), Grounds Maintenance (horticultural services), and Commercial Cleaning (internal and external cleaning). These services work together to 'keep the world working and moving' across 3,500+ buildings nationwide, with the company operating a 24/7 New Zealand-based Contact Centre to support all service delivery.

Differentiator

Problem solved

Functional benefit

Products and services

• Facilities Management Integrated facilities management services ensuring building safety, compliance, comfort, and efficiency through preventative and planned maintenance, reactive repairs, and predictive maintenance using data analytics. Targeted at government agencies, defence, and large private sector organisations with multi-site property portfolios.
• Asset Management Comprehensive asset management services covering condition assessments, asset verification surveys, maintenance plan development, whole-of-life cost analysis, and long-term asset strategies to protect and enhance customers' capital investments. For property owners managing building portfolios.
• Facilities Maintenance Full-range building maintenance trade services including electrical, mechanical (HVAC), plumbing, drainage, carpentry, handyman services, fire protection, lift maintenance, and security, supported by a 24/7 New Zealand-based Contact Centre. For organisations requiring ongoing trade-level building maintenance.
• Audit and Compliance Compliance and audit services including Facilities Management Audits, Compliance Audits, Energy Audits, and Sustainability Audits, with pragmatic recommendations for operational improvements. Identifies operational savings exceeding 40% on some sites and energy reductions over 30% on some buildings.
• Project Management Project management services for capital works including redevelopment, refurbishment, and upgrade projects across all phases of the asset life-cycle with whole-of-life cost consideration. Ranges from nationwide multisite upgrades to minor office fit-outs.
• Supply Chain Management Supply chain and logistics services including procurement, sourcing, logistics management, cargo and passenger transportation, warehousing, storage, and inventory management, leveraging PAE's significant buying power. For organisations with complex procurement and logistics needs.
• Grounds Maintenance Horticultural and grounds maintenance solutions covering lawns, gardens, sportsgrounds, landscape design and construction, tree management, native plant regeneration, and waterway care. For schools, councils, defence sites, and commercial property portfolios.
• Commercial Cleaning Commercial cleaning services including internal cleaning, deep cleans, interior and exterior window cleaning, external building wash, graffiti removal, and decontamination services including 24/7 quarantine facility support. For offices, government buildings, and commercial premises.

Quantifiable outcome

• Operational savings exceeding 40% identified through Facilities Management Audits
• +2 more outcomes

Named customers12 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• United Nations Global CompactcoreStrategic or Co-development Partner · 1 January 2020PAE NZ aligned its efforts to the United Nations Global Compact in 2020, a strategic initiative supporting companies committed to responsible business practices in human rights, labour, environment, and anti-corruption.
• United Nations Sustainable Development GoalscoreStrategic or Co-development Partner · 1 January 2020PAE NZ aligned with UN SDGs in 2020, focusing on 5 goals: Gender Equality (Goal 5), Clean Water and Sanitation (Goal 6), Reduced Inequalities (Goal 10), Responsible Consumption and Production (Goal 12), and Climate Action (Goal 13).
• Diversity Works NZminorStrategic or Co-development Partner · 1 January 2020Joined Diversity Works NZ in 2020 to obtain an independent perspective on diversity and inclusion performance, baselining current state to measure improvements and impact of initiatives.
• Kā te Rama Switched On Group Board of DirectorscoreStrategic or Co-development PartnerBoard of Directors from Kā te Rama Switched On Group provide strategic oversight and governance, steering PAE NZ towards continued sustainable national growth. Board members include Paul Rogers (Ngāti Porou, Chair), Victoria Carter, Boyd Scirkovich (Ngāti Porou, Ngāti Rākaipaaka, Ngāti Kahungunu), Jennie Smeaton (Ngāti Toa, Ngāti Tama, Ngāti Mutunga), and Jono Brent.
• Facilities Management Association of New Zealand (FMANZ)minorOthersIndustry membership affiliation providing access to facilities management best practices and industry networking.
• NZ Security AssociationminorOthersIndustry membership affiliation for security services standards and best practices.
• All-of-Government Property Consultancy Services – Asset Management PanelcoreStrategic or Co-development PartnerPAE NZ is the only national, iwi and New Zealand-owned facilities management provider appointed to this government panel, enabling direct engagement with government agencies for property consultancy and asset management services.

Scale indicators8 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Sodexo: Global integrated facility services and food services major with operations across Australasia. Competes with PAE for large multi-site government, defence, education and corporate facility services contracts in NZ, with broader geographic reach.
• CBRE Group: Global commercial real estate services and investment firm with facility management, project management and workplace services capabilities. Overlaps with PAE in commercial property services for large enterprise clients in NZ and across APAC.
• Compass Group: Global food and support services major with facility services capabilities in Australasia, including remote site and defence support. Competes with PAE in defence, government and remote site support services.
• Cushman & Wakefield: Global commercial real estate services firm with facility management and project management capabilities across Asia Pacific. Competes for enterprise and government real estate outsourcing mandates, with a broader property services portfolio than PAE.
• ISS A/S: Global facility services provider with significant Australasian operations, offering integrated hard and soft FM services. A direct competitor on large enterprise and government facility services contracts in NZ, though at much larger global scale.
• JLL (Jones Lang LaSalle): Global real estate and investment management firm with a sizable integrated facility management business, including in Australasia. Competes for large multi-country corporate and government facility services contracts that PAE is exposed to.

Direct peers

• Ventia: Australia and New Zealand infrastructure and facility services provider delivering maintenance, asset management and operations support across defence, transport, utilities and government. Closest direct peer to PAE in the Australasian integrated FM market, with comparable government/defence exposure.
• Downer Group: ASX-listed infrastructure services group with significant facilities management, maintenance and asset management operations across Australia and New Zealand, including government, transport and defence customers. Highly comparable business mix and customer base to PAE.
• Spotless Group (Cleanaway): Historically the largest Australasian integrated facility services business, now part of Cleanaway, with deep NZ and Australian government and commercial FM exposure. Closest historical scale benchmark for PAE in the region.

Regional players

• Programmed Maintenance Services: Australasian maintenance, facility management and staffing services provider, now part of Persol, with comparable trade, property services and government customer mix across Australia and NZ. Directly comparable scale and service breadth to PAE.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/pae.newzealand

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PAE