Coopeuch

What Coopeuch does

Coopeuch is a privately held savings and credit cooperative (Cooperativa de Ahorro y Crédito) founded in 1967 and headquartered in Santiago, Chile. It operates under a member-ownership model in which each member holds a $368/month participation quota (cuota de participación) and receives an annual share of the cooperative's surplus (Remanente) based on participation and product usage. Coopeuch serves 1.3 million members across Chile through an omnichannel distribution network of over 60 physical branches spanning from Arica to Punta Arenas, supplemented by AppCoopeuch mobile banking (iOS/Android/Huawei, 872K+ downloads, 4.8/5 rating), Coopeuch en Línea web banking, PassCoopeuch authentication, a contact center (600 200 1200), WhatsApp-based credit simulation, and a Financial Portability portal for customers switching from other institutions.

The product portfolio spans five categories: credit products (consumer loans at rates from 1.16%, pensioner credits, MYPE business credits, universal credit, financial portability, and a full mortgage suite including standard, green, youth, and subsidy-linked products); payment products (Cuenta Vista zero-cost checking accounts, Cuenta Vista Jóvenes, Mastercard Internacional and Dorada credit cards, and Tarjeta Prepago Dale); savings and investment products (Cuenta Ahorro Adultos, Cuenta Ahorro Niños, Cuenta Ahorro Vivienda recognized by MINVU for housing subsidies, fixed-term deposits, and broader investment products); insurance products distributed through partnerships with MetLife (supplementary health), BNP Paribas Cardif (pet), Bice Vida (Desgravamen for mortgages), Consorcio Nacional de Seguros (fire/earthquake), and BCI Seguros; and digital banking platforms integrating Apple Pay, Google Pay, and Mastercard acceptance.

Revenue is generated through interest income on the consumer, mortgage, pensioner, and MYPE loan books, fee income from accounts and transactions, recurring commissions from insurance distribution, and net interest spread on savings deposits lent back out. The cooperative is supervised by the Superintendencia de Bancos e Instituciones Financieras (SBIF), regulated by Banco Central de Chile, and controlled by the Departamento de Cooperativas del Ministerio de Economía, complying with Chilean financial regulations including FATCA, CRS, Ley N° 20.393 (AML), and Ley N° 21.398. Customer segments are diversified across pensioners, salaried workers, micro and small business owners, families, and homebuyers, with no concentration in any single enterprise account.

Name

Coopeuch

Legal name

Coopeuch Ltda.

Website

https://coopeuch.cl

Company type

Private

Founded year

1967

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Coopeuch is a Chilean savings and credit cooperative founded in 1967 serving 1.3 million members nationwide through 60+ branches and digital platforms, offering consumer loans, mortgages, credit cards, savings accounts, and insurance under a member-ownership model that distributes annual surplus (Remanente) back to participants.

Ownership category

akta.pro rank

Product category

Cooperative Banking

NAICS

Credit Unions (522130), Consumer Lending (522291), Credit Card Issuing (522210)

SIC

Personal Credit Institutions (6141), Miscellaneous Business Credit Institution (6159)

akta.pro primary industry

Community Credit Unions (Retail/Consumer Focus) (FSABAEAA)

akta.pro secondary industry

Cooperative Banks (Member-Owned Commercial/Retail) (FSABAEAF)

Keywords

• Savings and credit cooperative
• Consumer lending
• Mortgage loans
• Cooperative banking
• Insurance distribution

Headquarters

HQ city

Santiago

HQ country

Chile

HQ region

Latin America

Offices29 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Interest Income from Loans: Coopeuch generates primary revenue through interest earned on various credit products including consumer loans (Crédito de Consumo), mortgage loans (Crédito Hipotecario), pensioner loans (Crédito Pensionados), and MYPE loans (Crédito MYPE). The cooperative offers competitive rates starting from 1.16% for consumer credit.
2. Fee Income: Various fees are collected for financial services including account maintenance fees (though many accounts have zero cost), transaction fees, and card-related charges. Some premium services and insurance products generate fee revenue.
3. Insurance Distribution: Coopeuch acts as an insurance distributor offering auto insurance, home insurance, life insurance, health insurance, pet insurance, travel insurance, and education insurance through partnerships with insurance companies like MetLife, BNP Paribas Cardif, and BCI Seguros.
4. Savings Account Interest: Interest paid to members on savings accounts including savings accounts for adults, children, and housing. These accounts generate interest income while the cooperative utilizes deposited funds for lending operations.

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels8 records

Core offering

Coopeuch is a savings and credit cooperative (Cooperativa de Ahorro y Crédito) in Chile that offers a comprehensive suite of financial products to individual members and micro/small businesses. Core offerings include consumer loans, mortgage loans, pensioner credits, MYPE (micro/small business) credits, savings accounts, checking accounts, credit cards, prepaid cards, fixed-term deposits, and a broad portfolio of insurance products distributed through partnerships with underwriters such as MetLife, BNP Paribas Cardif, and Bice Vida. Members participate as co-owners of the cooperative and receive annual Remanente (surplus) distributions, scholarships, and discounts through the Puntos Coopeuch loyalty network.

Product overview

Coopeuch is a savings and credit cooperative (Cooperativa de Ahorro y Crédito) in Chile offering a comprehensive financial services portfolio organized into five main categories: credit products (consumer loans, mortgage loans, pensioner credits, MYPE business credits, and financial portability), payment products (checking accounts, credit cards, prepaid cards), savings and investment products (adult savings accounts, children's savings, housing savings accounts, and fixed-term deposits), insurance products (automotive, home, life, health, travel, personal accident, pet, and education insurance), and digital banking platforms (AppCoopeuch mobile app, PassCoopeuch authentication app, Coopeuch en Línea online banking, and Pago Online payment platform). The cooperative model enables members to participate in annual surplus distribution (Remanente) and access educational benefits including scholarships and study bonuses. The product ecosystem is interconnected through the digital banking platforms that allow management of all products, with Mastercard integration for global card acceptance and Apple Pay/Google Pay compatibility for mobile payments.

Differentiator

Problem solved

Functional benefit

Brands

• AppCoopeuch: Mobile banking application for managing accounts, transfers, payments, and other financial services
• PassCoopeuch
• AhorrAndo App
• Tarjeta Prepago Dale
• Coopeuch Educa
• Sembrando Cultura

Products and services

• Crédito de Consumo Consumer credit product offering loans from 6 to 84 months with up to 90 days to pay the first installment, available 100% online to individual members.
• Crédito Pensionados

Quantifiable outcome

• Over $72 billion CLP distributed in Remanente to 1.3 million members in 2026
• +3 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature4 records

Partnerships

Ten partnerships are on record, tiered flagship, core, major and minor.

• CopecflagshipStrategic or Co-development Partner · 1 January 2025Strategic alliance signed with Copec to drive concrete environmental actions, supporting energy transition and benefiting over 1 million members. The agreement covers solar energy adoption, energy efficiency, and electromobility initiatives.
• UNEP FI (United Nations Environment Programme Finance Initiative)coreStrategic or Co-development Partner · 1 May 2023Coopeuch became a signatory to UNEP FI in May 2023, committing to implement the 6 Principles of Responsible Banking over a 4-year period. The cooperative focuses on environmental (carbon footprint) and social (health and financial inclusion) commitments.
• BNP Paribas CardifcoreTechnology or IntegrationInsurance partner offering pet insurance and other insurance products through Coopeuch's distribution network. BNP Paribas Cardif provides the insurance backing for Coopeuch's pet insurance product.
• MetLifecoreTechnology or IntegrationMetLife provides supplementary health insurance products distributed through Coopeuch. Offers plans with deductibles from UF 0.5, up to 30% pharmacy discounts, and national/international coverage.
• Bice VidacoreTechnology or IntegrationBice Vida was awarded the insurance contract for Desgravamen and Total and Permanent Disability 2/3 coverage for mortgage loans, offering the lowest rate of 0.014814% monthly.
• Consorcio Nacional de SeguroscoreTechnology or IntegrationConsorcio Nacional de Seguros was awarded the contract for Fire, Earthquake and Additional Coverage insurance for mortgage loans, offering the lowest rate of 0.014010% monthly.
• Pacto Global (UN Global Compact)majorStrategic or Co-development PartnerCoopeuch formalized its commitment to the 17 Sustainable Development Goals (SDGs) through adherence to the UN Global Compact, generating a strategic agenda with initiatives aligned to global sustainability standards.
• Pontificia Universidad Católica de ChilemajorStrategic or Co-development PartnerPartnership for financial education and digital literacy programs. Joint programs include education initiatives for members and the community, particularly seniors.
• Fundación Conecta MayorminorStrategic or Co-development PartnerPartnership for digital literacy programs targeting seniors, helping elderly members access digital banking services and financial education.
• TriCiclosminorStrategic or Co-development PartnerEnvironmental partnership for recycling initiatives. Coopeuch maintains various recycling alliances including TriCiclos, Fundación San José and other supply providers.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Caja de Compensación Los Andes: Chilean compensation fund serving salaried workers and pensioners with credit, savings, and welfare benefits. Highly comparable to Coopeuch in target customer segments (pensioners, salaried workers) and product mix (consumer credit, social benefits, supplementary offerings), though operates under the compensation-fund regulatory framework rather than cooperative law.
• Caja de Compensación La Araucana: Chilean compensation fund serving workers and pensioners with credit, savings, and social benefits. Directly comparable to Coopeuch in segment focus (pensioners, salaried workers) and community-driven GTM, competing for the same Chilean member base in social/welfare-linked financial products.
• Caja 18 de Septiembre: Chilean compensation fund providing credit, savings, and social benefits to affiliated workers and pensioners. Competes with Coopeuch for the same member demographic in Chile, with a similar social-mission positioning and overlapping product portfolio (consumer credit, supplementary benefits).
• Coopeuch's smaller Chilean cooperative peers (Detacoop, Coocretal, Capual): Other Chilean savings and credit cooperatives operating under the same Departamento de Cooperativas / SBIF regulatory framework as Coopeuch. They compete in the same member-led, community-driven cooperative model serving Chilean consumers and small businesses, though at materially smaller scale than Coopeuch's 1.3M member base.

Broad incumbents

• BancoEstado: Chile's state-owned commercial bank and one of the largest financial institutions in the country with nationwide branch coverage. While it operates a much broader portfolio (corporate banking, mortgage, commercial credit) and is a for-profit entity, it directly competes with Coopeuch for retail deposits, consumer loans, and pensioner financial services across the same Chilean geography.
• Desjardins Group: Canadian cooperative financial group serving 7M+ members with credit unions, insurance, and wealth management. Operates as a member-owned cooperative similar to Coopeuch in governance model and social mission, making it a structural benchmark for cooperative financial services at scale, though operating in a different (Canadian) regulatory and competitive environment.
• Banco de Chile: One of Chile's largest private commercial banks with extensive retail and corporate operations. Competes with Coopeuch for consumer deposits, consumer loans, and credit card business in Chile, offering a benchmark for incumbent-bank product breadth, digital capabilities, and pricing power that Coopeuch must match to retain members.
• Rabobank: Dutch cooperative bank with global operations in retail banking, wholesale banking, and rural finance. Relevant as a structural benchmark for cooperative governance at scale and member-owned banking model, though operating primarily in agricultural finance, food/agribusiness, and European retail rather than Chilean consumer finance.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/COOPEUCH
• YouTubeyoutube.com/c/coopeuchplus
• Facebookfacebook.com/coopeuch
• Instagraminstagram.com/coopeuch
• TikToktiktok.com/@coopeuch.cl
• LinkedInlinkedin.com/company/coopeuch

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Coopeuch