Richland Newhope

What Richland Newhope does

Richland Newhope, legally the Richland County Board of Developmental Disabilities, is a county government entity established in October 1967 under Ohio law. It serves children and adults with developmental disabilities across their lifetime in Richland County, Ohio, with a primary service population of 1,600-1,700 individuals annually. Core services span Early Intervention (ages 0-2 through Help Me Grow), Service and Support Administration (ages 3+), Residential Services including group homes and remote support, Therapy Services (physical, occupational, speech), Adult Day Services, Transportation, an Equipment Lending Center, and Remote Support Services. The organization operates two adjacent subsidiaries: Richland Newhope Industries, Inc. (RNI) for adult vocational services and Raintree, an intermediate care facility.

Service delivery combines direct county-board operations with a certified independent provider network that includes The Alpha Group, The Hope Homes, Goodwill Industries of Akron, HR Choices, Statewide Transportation, and I Am Boundless. The agency's technology stack is anchored by a Remote Support offering (delivered in partnership with Rest Assured) using camera and two-way communication systems that enable off-site caregiver monitoring of individuals living independently, including a hands-on Remote Support Demonstration Room at Foundation Hall. Person-centered planning is the operating philosophy across all programs.

Revenue mechanics are public-sector: Ohio Medicaid waivers (Level 1, Individual Options, and others), state appropriations from the Ohio Department of Developmental Disabilities, Richland County property tax levies, and donations to a Gift Fund for adaptive equipment not covered by Medicaid. Following a 2016-2017 restructuring, the agency transitioned adult day and transportation delivery to private providers and now functions primarily as a steward, payer, and care coordinator rather than a direct operator of all services. The organization is governed by an appointed board of county commissioners' designees, with current leadership including Superintendent Michele Giess (in role since January 1, 2018).

Name

Richland Newhope

Legal name

Richland County Board of Developmental Disabilities

Website

https://rnewhope.org

Company type

Public

Founded year

1967

Operating status

Operating

Headcount range

251–500 employees

Short description

Richland Newhope is the Richland County, Ohio government board of developmental disabilities, established in 1967 to provide lifelong services including early intervention, residential, therapy, employment, and remote support to approximately 1,600-1,700 individuals with developmental disabilities annually.

Ownership category

akta.pro rank

Product category

Developmental Disability Services

NAICS

Individual and Family Services (6241), Services for the Elderly and Persons with Disabilities (624120), Vocational Rehabilitation Services (6243)

SIC

Services-Social Services (8300)

akta.pro primary industry

District Student Services Administration (Special Ed, Counseling, Health) (EDADABAJ)

akta.pro secondary industries

Interagency Coordination & Case Management (VR, DD, Medicaid Waivers) (EDAKANAM), Special Needs Early Intervention & Preschool Programs (EDAKAAAE), Special Education Vocational & Transition Programs (18–22) (EDAKAAAG)

Keywords

• Developmental disability services
• Early intervention programs
• Residential support services
• Vocational employment services
• County board services

Headquarters

HQ city

Mansfield

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Medicaid Waiver Services: Services funded through Ohio Medicaid waivers including Level 1, Individual Options (IO), and other waiver programs that provide funding for residential, day, employment, and family support services.
2. Government Appropriations: State and county funding through Ohio Department of Developmental Disabilities (DODD) for county board operations, early intervention, and service coordination.
3. County Tax Levy: Local property tax levies supporting developmental disability services in Richland County.
4. Gift Fund Donations: Donations from community organizations like Knights of Columbus used to purchase adaptive equipment, wheelchairs, and other supports not covered by Medicaid.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels11 records

Core offering

Richland Newhope (the Richland County Board of Developmental Disabilities) is a public county government entity that coordinates and delivers a comprehensive suite of developmental disability services to children and adults across Richland County, Ohio. Core offerings include Early Intervention for ages 0–2, Service and Support Administration for ages 3+, residential and remote-support living options, physical/occupational/speech therapy, adult day and vocational/employment services, transportation, and an Equipment Lending Center for adaptive devices. Services are funded primarily through Ohio Medicaid waivers, state and county appropriations, and community donations.

Product overview

Richland Newhope is a county board of developmental disabilities providing a comprehensive suite of social services for children and adults with developmental disabilities throughout their lifetime. The organization operates as a unified service model rather than a platform-plus-modules architecture. Core services include Early Intervention (ages 0-2), Service and Support Administration (ages 3+), residential/group home services, therapy services (physical, occupational, speech), adult day services, vocational/employment support, and transportation. The organization also offers specialized programs including an Equipment Lending Center for adaptive equipment and Remote Support Services utilizing technology to enable independent living. Services are delivered through county board-operated programs and a network of certified community provider partners. The organization served over 1,600-1,700 individuals annually through these integrated service delivery programs.

Differentiator

Problem solved

Functional benefit

Products and services

• Early Intervention Services (Ages 0-2) Developmental support services for infants and toddlers ages 0–2, including therapy, family coaching, and early childhood development assistance through Help Me Grow and Early Intervention programs. Provided to children with developmental delays or disabilities and their families.
• Service and Support Administration (Ages 3+) Case management and support coordination services for individuals with developmental disabilities ages 3 and older, including eligibility assessment, individual service planning, Medicaid waiver management, and resource navigation.
• Residential Services Group home and independent living support services for adults with developmental disabilities, including 24/7 care facilities and remote support technology-enabled independent living options.
• Therapy Services Physical, occupational, and speech therapy services provided to individuals with developmental disabilities across various settings including homes, schools, and adult day programs.
• Adult Day Services Day habilitation programs and vocational services including job development, employment support, career exploration, and community-based day activities for adults with developmental disabilities.
• Transportation Services Non-medical transportation services connecting individuals with developmental disabilities to employment, day programs, and community activities.
• Equipment Lending Center Loan program providing adaptive equipment and assistive technology devices to individuals with developmental disabilities and their families.
• Remote Support Services Technology-based monitoring and support services allowing off-site caregivers to monitor and respond to safety and needs of individuals with developmental disabilities living independently in the community, using remote monitoring technology through provider Rest Assured.

Quantifiable outcome

• Served more than 1,700 individuals annually through comprehensive services
• +2 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

17 partnerships are on record, tiered core and minor.

• Rest AssuredcoreTechnology or Integration · 1 June 2019Remote monitoring provider offering technology that allows off-site caregivers to monitor and respond to safety and needs of individuals with developmental disabilities living independently.
• Area Agency on AgingcoreStrategic or Co-development Partner · 1 March 2019Co-sponsor of Step into Spring walk event celebrating Developmental Disabilities Awareness Month.
• Richland Public HealthcoreStrategic or Co-development Partner · 1 March 2019Co-sponsor of community events and partner in promoting health and wellness for individuals with developmental disabilities.
• Richland MallminorStrategic or Co-development Partner · 1 March 2019Venue partner for Step into Spring walking events and community awareness activities during Developmental Disabilities Awareness Month.
• Ohio Developmental Disabilities CouncilminorStrategic or Co-development Partner · 9 January 2019State council providing grant funding for developmental disability initiatives. Awarded Richland Newhope a $20,000 remote support grant.
• The Ohio State University Nisonger CenterminorStrategic or Co-development Partner · 9 January 2019University center partnering on the remote support grant to better educate potential recipients on benefits of remote support services.
• Head StartcoreStrategic or Co-development Partner · 1 January 2019Early childhood education partnership leading to sale of Hedges Street Building while retaining Early Intervention Team through lease agreement.
• Youth and Family CouncilminorStrategic or Co-development Partner · 1 January 2019Collaborative council enabling contracting with Parent Peer Specialist to help parents navigate complex developmental disability systems.
• Ohio Treasurer's Office (STABLE Accounts)coreStrategic or Co-development Partner · 1 January 2019Partnership enabling qualifying employees to make recurring direct deposits into STABLE accounts - Ohio's ABLE program helping people with disabilities save without losing benefits.
• Goodwill Industries of AkroncoreChannel Partner/ Reseller/ Distributor · 17 April 2018Employment services provider operating work experience programs in Richland County stores, helping individuals learn job skills and find community employment.
• Ohio Department of Developmental Disabilities (DODD)coreStrategic or Co-development Partner · 1 July 2017State regulatory agency that oversees county boards of developmental disabilities, conducts accreditation reviews, and administers Medicaid waiver programs. DODD sets standards, provides guidance, and partners with county boards on policy implementation.
• I Am BoundlessminorChannel Partner/ Reseller/ Distributor · 1 July 2017Provider agency managing Multi-System Youth home supporting teen and young adult women with significant needs - one of few in the region.
• Statewide Transportation LLCminorChannel Partner/ Reseller/ Distributor · 1 May 2017Transportation provider expanding to Richland County with services including non-medical transportation, homemaker personal care, and residential home management.
• The Hope (Helping Other People Excel) HomescoreChannel Partner/ Reseller/ Distributor · 1 March 2017Residential services provider licensed in Richland, Crawford, Morrow, Ashland, and Huron Counties, serving about 30 individuals with residential, day hab, homemaker personal care, and non-medical transportation services.
• The Alpha GroupcoreChannel Partner/ Reseller/ Distributor · 1 January 2017Non-profit vocational services provider serving 80+ individuals including 25 in Richland County, offering job development, career exploration, supported employment, and Summer Youth program through OOD and county board waivers.
• Mansfield City SchoolscoreStrategic or Co-development Partner · 1 January 2016Collaborative partnership for student transition services including hiring Employment Navigation Specialists to work with students on post-high school transition plans and Project SEARCH program.
• Mansfield-Richland Area Educational FoundationcoreStrategic or Co-development Partner · 1 January 2016Partners through Leadership Unlimited class to provide annual Community Awareness Day experiences for community leaders.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• BrightSpring Health Services: Large diversified public company providing home and community-based services, behavioral health, and pharmacy services to people with intellectual and developmental disabilities. Operates a private-sector alternative to the public county-board model.
• Sevita Health (formerly The MENTOR Network): National private provider of home- and community-based services for individuals with intellectual and developmental disabilities, autism, and brain injury. Operates as a private-sector competitor to county boards in many states.

Direct peers

• Crawford County Board of Developmental Disabilities: Small Ohio county DD board that shared a superintendent with Richland Newhope from 2014-2017. Most operationally comparable peer in scale and rural-county context.
• Lucas County Board of Developmental Disabilities: Ohio county DD board serving the Toledo area. Directly comparable statutory county-board structure with a similar mix of early intervention, SSA, and adult services.
• Franklin County Board of Developmental Disabilities: Ohio county DD board serving Franklin County (Columbus). Operates the same statutory waiver-administrator model with a much larger budget and population base, making it a like-for-like structural peer.
• Hamilton County Developmental Disabilities Services: Ohio county DD board serving the Cincinnati area. Directly comparable county-government DD service administrator with Early Intervention, SSA, residential, and employment services.
• Cuyahoga County Board of Developmental Disabilities: Ohio county DD board serving the Cleveland area. Directly comparable in statutory role, service mix, and accreditation pathway; larger scale than Richland Newhope.
• Montgomery County Board of Developmental Disabilities Services: Ohio county DD board serving the Dayton region. Directly comparable statutory role, comprehensive lifespan service mix, and large urban-county provider network.
• The Alpha Group: Non-profit vocational services provider serving 80+ individuals in Ohio including 25 in Richland County through county-board waiver funding. Delivers overlapping employment, day, and career exploration services to the same customer base.
• Summit County Developmental Disabilities Board: Ohio county DD board serving the Akron area. Directly comparable in mandate, provider-network model, and Employment First approach.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/RichlandNewhope
• Facebookfacebook.com/RichlandNewhope
• Instagraminstagram.com/richlandnewhope
• Xx.com/RichlandNewhope

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Richland Newhope