San Antonio Citizens Federal Credit Union

What San Antonio Citizens Federal Credit Union does

San Antonio Citizens Federal Credit Union (SACFCU) is a federally chartered, member-owned cooperative financial institution founded on December 12, 1955, operating exclusively in Eastern Pasco and Eastern Hernando Counties in Florida. The credit union serves individual consumers, small business owners, and youth/young adults within its chartered field of membership, offering a full suite of deposit products (checking, savings, money market, share certificates, IRAs), consumer lending (auto, boat/RV, personal, FUN loans, credit builder loans, Visa credit cards at 9.90% fixed APR), residential lending (mortgages, home equity loans, HELOCs), and small business banking (business checking/savings, business lending, merchant services via BancCard). It operates four branches in San Antonio, Dade City, Zephyrhills, and Wesley Chapel with full lobby and drive-thru service.

The technology platform is built around the It's Me 247 online banking portal and native iOS/Android mobile applications, delivering mobile deposit (with same-day credit for items submitted by 4pm ET), card management controls, mobile wallet support (Apple Pay, Google Pay, Samsung Pay), LoanPay Xpress for cross-institution loan payments, eStatements with 18-month history, and a MoneyMap personal financial management hub. Third-party integrations extend capability without in-house buildout: SavvyMoney for credit score monitoring, GreenPath for financial wellness counseling, TruStage for insurance distribution, Sallie Mae for student loans, and Members Trust Company for estate planning referrals. No proprietary AI/ML systems are disclosed; the technology stack is standard digital banking infrastructure rather than differentiated platform technology.

The business model is a cooperative net interest margin institution: revenue is generated primarily through the spread between loan interest rates (auto loans from 5.00% APR, mortgages from 6.375%, HELOCs from 6.750% variable) and deposit dividend rates, supplemented by interchange and transaction fees, service fees (overdraft, wire, ATM, safe deposit box), and referral income from merchant services. Membership is open at a $5 minimum share deposit, and the VIP Perks engagement-tiered rewards program monetizes relationship depth through fee waivers and rate bonuses. In celebration of its 70th anniversary in 2025, the credit union announced a one-time patronage dividend tied to member engagement, exemplifying the cooperative value-return mechanism. Marketing and distribution are community-led, anchored by local sponsorships (Making Strides Walk, EPCoC golf tournament, Rotary events), educational content, and a workforce of 11-50 employees.

Name

San Antonio Citizens Federal Credit Union

Legal name

San Antonio Citizens Federal Credit Union

Website

https://sacfcu.org

Company type

Private

Founded year

1955

Operating status

Operating

Headcount range

11–50 employees

Short description

San Antonio Citizens Federal Credit Union is a federally chartered, member-owned cooperative founded in 1955, serving individuals, small businesses, and youth in Eastern Pasco and Eastern Hernando Counties, Florida through four branches, online banking, and a mobile app offering deposits, consumer and business lending, and mortgages.

Ownership category

akta.pro rank

Product category

Retail Banking (Credit Union)

NAICS

Credit Unions (522130), Credit Card Issuing (522210)

SIC

Savings Institution, Federally Chartered (6035)

akta.pro primary industry

Community Credit Unions (Retail/Consumer Focus) (FSABAEAA)

akta.pro secondary industry

General Purpose Credit Cards (FSAKABAA)

Keywords

• Consumer banking services
• Consumer lending products
• Mortgage loan products
• Business banking services
• Credit union membership

Headquarters

HQ city

San Antonio

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Interest Income from Lending: Primary revenue source from consumer and business loans including auto loans, mortgages, home equity, credit cards, personal loans, and business lending. Interest earned on loan portfolios.
2. Deposit Taking and Interest Paid to Members: Accepts member deposits (checking, savings, money market, CDs, IRAs) and pays dividends. Spread between loan interest rates and deposit rates generates revenue.
3. Interchange and Transaction Fees: Revenue from debit and credit card transactions. Includes foreign transaction fees on credit cards (1% fee).
4. Service Fees and Charges: Various fees including overdraft/NSF fees, wire transfer fees, ATM fees at non-network ATMs, check-related fees, account service charges, and safe deposit box rentals.
5. Merchant Services Partnership: Partnership with BancCard for credit card processing services to business members, generating referral revenue.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

San Antonio Citizens Federal Credit Union is a federally chartered, member-owned cooperative that provides retail and small-business banking products and services to individuals and businesses in Eastern Pasco and Eastern Hernando Counties, Florida. Its core offerings include consumer and business deposit accounts (checking, savings, money market, share certificates, IRAs), consumer lending (auto, boat/RV, personal, credit-builder, credit card), home lending (mortgages, home equity loans, HELOC), and small-business services (business checking/savings, business loans, merchant services). Distribution is delivered through four branches, the It's Me 247 online banking platform, and the SACFCU mobile app.

Product overview

San Antonio Citizens Federal Credit Union offers a comprehensive suite of financial products and services through a multi-channel platform consisting of online banking (It's Me 247), mobile app, and four branch locations in Florida. The core product portfolio includes personal and business checking/savings accounts, IRAs, and a diverse lending division spanning consumer loans (auto, personal, credit cards, FUN loans), mortgages, home equity products (HELOC and home equity loans), and business lending. Digital banking features include mobile deposit, mobile wallet (Apple Pay, Google Pay, Samsung Pay), LoanPay Xpress, E-Statements, online bill pay, and MoneyMap financial hub. Value-added services include Credit Score & More (via SavvyMoney), GAP protection, merchant services (via BancCard), TruStage insurance, GreenPath Financial Wellness education, and youth programs including scholarships. The VIP Perks Program incentivizes member engagement through a tiered point system.

Differentiator

Problem solved

Functional benefit

Products and services

• Classic Checking Share Draft checking account with debit card access, check writing, and Mobile Check Deposit via the SACFCU mobile app; $50.00 initial minimum deposit. Targets individual consumer members within the Florida field of membership.
• Checking Rebuilder
• Membership Share Savings
• Christmas Club
• Money Market Account
• Share Certificates
• IRAs
• Youth Savings
• Youth Checking
• Auto Loans
• Boat & RV Loans
• SACFCU Visa Credit Card
• Personal Loans
• FUN Loans
• Share Secured Loans
• Credit Builder Loan
• Mortgages
• Home Equity Loans
• HELOC (Home Equity Line of Credit)
• Wire Transfer Services
• Business Savings Account
• Business Checking
• Business Lending
• Merchant Services
• It's Me 247 Online Banking
• SACFCU Mobile App
• LoanPay Xpress

Quantifiable outcome

• Promotional auto loan rates as low as 4.75% APR for well-qualified borrowers
• +2 more outcomes

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

Feature5 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• BancCardcoreTechnology or IntegrationPartnership with BancCard for credit card processing services offered to business members. BancCard provides equipment options and competitive pricing for merchant services. Contact: Matt Hoover at [email protected] or 615-945-4581.
• GreenPath Financial WellnesscoreStrategic or Co-development PartnerFinancial wellness partnership providing free educational resources, credit counseling, debt management programs, and financial education workshops to members. GreenPath certified counselors available through the credit union.
• Members Trust CompanyminorStrategic or Co-development PartnerTrust and estate planning services referral partnership for members seeking professional trust management.
• Sallie MaeminorChannel Partner/ Reseller/ DistributorStudent loan products through Sallie Mae's Smart Option Student Loan program for college expenses not covered by scholarships and federal loans. Available to members and their families.
• TruStageminorChannel Partner/ Reseller/ DistributorInsurance products partnership offering AD&D, life insurance, and auto insurance products to members. Free $1,000 accidental death policy available with activation.
• Biz Kid$minorStrategic or Co-development PartnerYouth financial education program for children ages 9-16. Resources and educational content to help youth learn financial literacy.
• Shred 360minorGTM or Marketing PartnerDocument shredding services for community Shred & Tech Recycling events hosted at branches. Mobile shred truck provides on-site document destruction.
• RocycleminorGTM or Marketing PartnerTechnology recycling partner for community events. Provides free tech recycling including TVs, computers, phones, tablets. Hard drives shredded at Rocycle facility.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Suncoast Credit Union: One of the largest credit unions in Florida, headquartered in the Tampa Bay region with a full suite of consumer, mortgage, and business banking products. Directly comparable as a Florida-based member-owned cooperative serving overlapping Pasco/Hernando counties with similar product breadth.
• GTE Financial: Tampa-based community credit union with branches across the Tampa Bay region including Pasco County. Closely comparable as a regional Florida credit union offering similar consumer lending, deposits, and digital banking capabilities.
• Achieva Credit Union: Florida-headquartered credit union serving the Tampa Bay region with consumer, mortgage, and business banking services. Directly comparable regional cooperative competitor with similar community-banking focus.
• MIDFLORIDA Credit Union: Florida-based member-owned credit union with branches throughout central Florida offering consumer and business banking. Comparable in cooperative model, geographic focus on Florida communities, and broad lending product suite.
• Bay Gulf Credit Union: Small Florida community credit union serving the Tampa Bay region. Comparable as a similarly sized community-focused cooperative offering core deposit and lending products in overlapping Florida counties.
• Tampa Bay Federal Credit Union: Small community credit union serving the Tampa Bay area, including Pasco County communities. Directly comparable in scale, federally chartered cooperative model, and consumer/business product mix.

Emerging players

• Alliant Credit Union: Digital-first credit union serving members nationwide with competitive deposit and lending rates. Comparable as a member-owned cooperative but operates without geographic restriction, posing a competitive threat to SACFCU's local field of membership.

Broad incumbents

• PenFed Credit Union: Large national credit union offering consumer deposits, mortgages, and credit cards with strong digital capabilities. Comparable in cooperative ownership and product mix but vastly larger scale and broader geographic reach.
• Regions Bank: Large regional commercial bank with significant branch presence across Florida including Pasco County. Comparable in offering consumer checking, savings, mortgages, and small business banking — directly competing for the same local member base.
• Truist Financial: Major U.S. retail bank with deep Florida footprint including Pasco and Hernando counties. Comparable as a full-service consumer and business banking competitor, though for-profit rather than cooperative in structure.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks1 record

Key highlights6 records

Customer concentration

• Facebookfacebook.com/SanAntonioCitizensFCU
• LinkedInlinkedin.com/company/sacfcu
• Instagraminstagram.com/san_antonio_citizens_fcu

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about San Antonio Citizens Federal Credit Union