Matrix

What Matrix does

Matrix Parents at Marin CIL is a non-profit parent-operated family resource organization, integrated as a program under Marin Center for Independent Living, serving families of children and young adults with disabilities ages 0-26 across Marin, Napa, Solano, and Sonoma Counties in Northern California. The organization holds three government designations — Family Empowerment Center (FEC) via the California Department of Education, Family Resource Center (FRC) via the California Department of Developmental Services, and Parent Training and Information Center (PTI) via the U.S. Department of Education, Office of Special Education — which collectively define its exclusive service territory.

The organization's product suite comprises a toll-free bilingual Helpline (800-578-2592) staffed by Parent Advisors, in-depth one-on-one parent advisor consultations, a calendar of Matrix Training Programs delivered via Zoom, multiple support groups (Early Start, All Ages Parents & Caregivers, L.U.N.A. for Spanish-speaking autism families, and Learning & Navigating), Sibshops for siblings ages 7-12, a comprehensive Resources Library with downloadable help sheets, monthly Matrix Express newsletters, a bilingual YouTube training video library (380+ subscribers), a Podcast Series (A Parent's Guide), SELPA CAC/SEAC advisory meeting facilitation across the four counties, and the annual Inclusive Santa Sighting community event (10th annual in 2025). Underlying technology is limited to standard nonprofit digital infrastructure: a WordPress-based website, Salesforce CRM administered by an in-house administrator, and a YouTube channel. There is no proprietary AI, ML, or technology platform; the core offering is human-delivered peer mentorship and advocacy by staff who are themselves predominantly parents of children with disabilities.

The business model is grant-and-donation-funded non-revenue-generating: all services are provided free to families, with operating revenue sourced from federal and state government grants (the three designations above), contracts with government agencies for technical assistance to other federally-funded parent centers, individual donations, corporate sponsorships, and fundraising events such as Inclusive Santa. The organization employs 11 staff members including a Director of Programs, Manager of Bilingual Parent Services, Manager of Family Resource Center & Community Navigator, Parent Advisors (several bilingual in English/Spanish), a Senior Parent Advisor, Communications Coordinator, Salesforce Administrator, and Office and Resource Manager. Geographic reach is regional and bounded; no equity investment, venture funding, or paid subscription revenue model exists.

Name

Matrix

Legal name

Matrix Parents at Marin CIL (Marin Center for Independent Living)

Website

https://matrixparents.org

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

11–50 employees

Short description

Matrix Parents at Marin CIL is a nonprofit family resource organization providing free helpline, mentoring, training, and support group services to families of children with disabilities ages 0-26 across four Northern California counties, funded by government grants and donations.

Ownership category

akta.pro rank

Product category

Disability Support Services

NAICS

Other Individual and Family Services (624190), Child and Youth Services (62411), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Social Services (8300), Services-Educational Services (8200)

akta.pro primary industry

Family & Parenting Support Services (BPAGAEAC)

akta.pro secondary industries

Family & Parent Support Services (Parent Coaching, Advocacy) (EDAJALAK), Family Coaching, Parent-Mediated & Home Visiting EI Services (EDACAFAJ), Parent/Caregiver Training & Family Consultation (ABA) (EDAKAHAG), Parent Support Groups & Peer Networks (EDACALAG)

Keywords

• Disability family support
• Parent training services
• Special education advocacy
• Family resource center
• Disability helpline services

Headquarters

HQ city

San Rafael

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Grant Funding: Federal and state government grants through California Department of Education, U.S. Department of Education, and California Department of Developmental Services
2. Donations and Fundraising: Individual donations, corporate sponsorships, and fundraising events such as Inclusive Santa Sighting
3. Contracts: Contracts with government agencies for technical support services to other federally-funded parent centers

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels9 records

Core offering

Matrix Parents at Marin CIL provides free support, training, and advocacy services to families of children and youth with disabilities (ages 0-26) across Marin, Napa, Solano, and Sonoma Counties in California. Services include a bilingual helpline, one-on-one parent advisor consultations, training programs, support groups, resource libraries, and transition-to-adulthood support. The organization is a parent-operated program of the Marin Center for Independent Living.

Product overview

Matrix Parents at Marin CIL operates as a comprehensive family resource center serving as a Family Empowerment Center (FEC), Family Resource Center (FRC), and Parent Training and Information Center (PTI) for families of children with disabilities ages 0-26 in Marin, Napa, Solano, and Sonoma Counties, California. The organization functions as a unified service hub offering free support through multiple interconnected programs: a toll-free Helpline staffed by parent advisors, in-depth consultation services, bilingual training programs (IEP Basics, Effective Parent Advocacy, Early Start, Transition to Adulthood), support groups (Early Start, L.U.N.A. for Spanish-speaking families, All Ages community), a resources library with help sheets, training videos, newsletters, community events (Inclusive Santa), and facilitation of SELPA advisory committees. All services are provided free of charge in English and Spanish, supported through grants, contracts, donations, and fundraising.

Differentiator

Problem solved

Functional benefit

Products and services

• Matrix Help! Helpline (English and Spanish)
• In-Depth Parent Advisor Consultations
• Matrix Training Programs
• Support Groups (Including Sibshops)
• Resources Library and Matrix Help! Sheet Collection
• Transition to Adulthood Resources
• Inclusive Santa Event
• Matrix Express Newsletter A free periodic email newsletter providing updates on Matrix Parents events, training opportunities, resources, and disability-related news to subscribers.
• Matrix Training Videos Free on-demand training videos hosted on YouTube covering disability-related topics for families and professionals.

Quantifiable outcome

• Contacted by Parent Advisor within 72 hours of referral
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

13 partnerships are on record, tiered core and minor.

• North Bay Regional Center (NBRC)coreStrategic or Co-development PartnerNorth Bay Regional Center partners with Matrix Parents for events such as the You Belong Summer Resource Fair and provides information about regional center services to families. Matrix shares resources about NBRC services and events.
• Marin Center for Independent Living (Marin CIL)coreStrategic or Co-development PartnerMatrix Parents is part of Marin CIL. Marin CIL provides organizational infrastructure and partnership for events including Inclusive Santa and hiring of Community Care Navigator positions.
• Parents Helping Parents (PHP)coreStrategic or Co-development PartnerPHP (Parents Helping Parents) is a regional partner providing Connections California transition and adulthood webinars and events. Matrix Parents shares PHP events and resources with families.
• Special Education Local Plan Areas (SELPAs)coreStrategic or Co-development PartnerMatrix Parents participates in CAC (Community Advisory Committee) meetings for Marin, Napa, Solano, and Sonoma County SELPAs, as well as El Dorado Charter SELPA. Staff serve on disability advisory committees.
• California State Council on Developmental Disabilities (SCDD)coreStrategic or Co-development PartnerSCDD provides advocacy resources, mental health resources, and weekly Q&A sessions on special education that Matrix shares with families.
• Family Resource Center Network of California (FRCNCA)coreStrategic or Co-development PartnerMatrix Parents is designated as a Family Resource Center (FRC) through California Department of Developmental Services, part of the FRCNCA network.
• United Cerebral Palsy of the North BayminorGTM or Marketing PartnerCo-host of Inclusive Santa Sighting event and community partner for disability events
• Common Ground SocietyminorGTM or Marketing PartnerCo-host of Inclusive Santa Sighting event and hosts Bingo Night for Neurodivergent Teens and Adults
• Arnold AdvocacyminorGTM or Marketing PartnerEvent organizer for Inclusive Santa Sighting, handles accessibility accommodations and event coordination
• Dedication to Special EducationminorGTM or Marketing PartnerEvent sponsor and community partner for Inclusive Santa Sighting and Matrix events
• California Foundation for Independent Living Centers (CFILC)coreStrategic or Co-development PartnerCFILC offers Ability Tools program providing campus to career resources that Matrix shares with families
• CAPTAIN (California Autism Professional Training and Information Network)coreStrategic or Co-development PartnerMatrix Parents links to CAPTAIN resources for autism information and training
• U.S. Marine Corps Reserve Toys for Tots ProgramminorGTM or Marketing PartnerDonates toys for Inclusive Santa event for all children attending

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Parents Helping Parents (PHP): A nonprofit parent training and information center in San Jose, California that provides similar parent support, training, and resources to families of children with special needs. PHP is also a designated PTI in California and is named as a direct regional partner of Matrix Parents.
• Support for Families of Children with Disabilities: San Francisco-based family resource center offering parent support, information, and training for families of children with disabilities, with comparable service lines including helpline, support groups, and IEP assistance. Direct comparable nonprofit family resource model.
• Through the Looking Glass: California-based nonprofit providing family support, clinical services, and advocacy for families with disabilities, including a focus on parent mentoring and early intervention. Comparable parent-empowerment service model in the Bay Area.

Broad incumbents

• Family Resource Center Network of California (FRCNCA): Statewide network of family resource centers serving families of children with disabilities, of which Matrix is a designated member. Comparable service lines (parent training, support groups, IEP support) at a network/umbrella level.
• Easterseals: National nonprofit providing disability services including family support, early intervention, and special education advocacy. Comparable service offerings (parent support, IEP navigation, transition planning) but operating at significantly broader national scale.
• Parents as Teachers: National nonprofit providing parent education and family support services, particularly in early childhood. Comparable model of parent-empowerment and family engagement training, though with broader scope and franchised affiliate network.

Emerging players

• Disability Rights California: California's designated Protection and Advocacy system for disability rights. While focused on legal advocacy rather than direct family support, it intersects with Matrix's IEP and special education advocacy work and serves overlapping populations.
• Help Me Grow California: California's early childhood system supporting families with developmental concerns through age 8. Comparable in serving families of young children with disabilities (0-3/0-5), aligning with Matrix's FRC designation scope.

Others

• Special Needs Alliance: National nonprofit organization of attorneys serving individuals with disabilities and their families. While focused on legal/estate planning rather than direct service, it serves overlapping families navigating special education and disability systems.
• Center for Parent Information and Resources (CPIR): National central hub for the Parent Training and Information Center network, of which Matrix is a designated member. Comparable federally-funded resource for families of children with disabilities but serves as infrastructure rather than direct service provider.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/c/MatrixParentNetworkandResourceCenter
• Facebookfacebook.com/MatrixParentNetwork

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Matrix