Centric Elevator

What Centric Elevator does

Centric Elevator Corporation is an independent, family-owned elevator service company founded in 1977 in Denver, Colorado, operating across the Western United States. The company delivers the full vertical-transportation service lifecycle across four core product lines: preventative maintenance, repair, modernization, and new construction installation for commercial elevators, escalators, and lifts covering all major makes and models, with new installation work scoped for 2–50 floor buildings (passenger and freight). Its technical backbone includes technician-grade computerized diagnostic tools used for performance measurement on most elevator control systems, deployed by technically trained union field personnel. The company is a GSA federal contract holder (Contract GS 21F0053X), supporting government-vertical work.

The business operates through four strategically located full-service regional offices (Denver HQ; Phoenix, AZ; Portland, OR; Honolulu, HI) serving Arizona, Colorado, Hawaii, Oregon, and Southern Washington, with 24/7 service availability. Revenue is generated through four distinct streams: recurring preventative maintenance contracts (the primary, subscription-style base), one-time repair services (rope/cylinder replacement, microprocessor reprogramming, fire service upgrades), project-based modernization (component upgrades, cab renovations, control and motor-drive retrofits, LED lighting), and new-construction installation projects. Pricing is custom quote-based with multi-year maintenance contract cadences, and customers span government/education, hotel/hospitality, multi-family residential, medical, and commercial office segments. Distribution is purely direct via enterprise field sales without intermediaries, supported by industry-association memberships in NAEC, ECA, and NAESA. Leadership comprises President Landon Scott and CFO Scott O'Brien, with regional general managers and operations managers in each market. The company is privately held under two generations of family ownership with no disclosed PE or VC sponsorship.

Name

Centric Elevator

Legal name

Centric Elevator Corporation

Website

https://centricelevator.com

Company type

Private

Founded year

1977

Operating status

Operating

Headcount range

51–100 employees

Short description

Centric Elevator is an independent, family-owned elevator service company founded in 1977, providing maintenance, repair, modernization, and new-installation services for commercial elevators across the Western United States via four regional offices and union field personnel.

Ownership category

akta.pro rank

Product category

Elevator Services

NAICS

Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance (8113)

SIC

General Industrial Machinery & Equipment, Nec (3569)

akta.pro primary industry

Elevator, Escalator & Lift Maintenance (IMAIABAF)

akta.pro secondary industries

Elevator Repair & Emergency Callout Services (BPABAIAG), Elevator Modernization & Retrofit (Controllers, Drives, Door Systems) (BPABAIAE), Traction/Machine-Room-Less (MRL) Elevator Service & Maintenance (BPABAIAL)

Keywords

• Elevator maintenance services
• Elevator repair services
• Elevator modernization services
• Elevator installation services
• Vertical transportation services

Headquarters

HQ city

Denver

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Infrastructure

Revenue model

1. Preventative Maintenance Contracts: Recurring maintenance service contracts providing systematic cleaning, lubrication, adjustment, and proactive repair/replacement of parts to ensure safe and reliable elevator service.
2. Repair Services: One-time repair services including rope replacement, cylinder replacement, microprocessor software reprogramming, and fire service upgrades performed on a fast-track basis.
3. Modernization Services: Component upgrades and full system modernizations including cab renovations, control upgrades, energy-saving motor drives, LED lighting, and code-required feature updates. Services can be performed incrementally.
4. New Construction Installation: Design and installation services for new commercial elevators from 2-50 floors, passenger and freight applications, serving commercial construction projects.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Centric Elevator provides preventative maintenance, repair, modernization, and new construction installation services for commercial elevators, escalators, and lifts across virtually every make and model. The company delivers services through technically trained union field personnel serving government, hospitality, multi-family residential, medical, and office buildings across the Western United States.

Product overview

Centric Elevator offers a unified service portfolio centered on elevator lifecycle management. The company operates three interconnected core service offerings: Maintenance & Repair Services (systematic preventative maintenance and repair for all elevator, escalator, and lift makes and models), Modernization Services (component upgrades, cab renovations, and full system updates including controls, motor drives, LED lighting, and safety features), and New Construction & Installation Services (design and installation for commercial elevators, 2-50 floors, passenger and freight applications). These services are delivered by technically trained, union field personnel across four western U.S. states. The company positions itself as a full-service, turnkey solution provider bridging the gap between large global elevator manufacturers and small service companies.

Differentiator

Problem solved

Functional benefit

Products and services

• Maintenance & Repair Services Preventative maintenance and repair services for all makes and models of elevators, escalators, and lifts, including systematic cleaning, lubrication, adjustment, and proactive replacement of parts. Targeted at building owners, property managers, government entities, and commercial clients across the Western US.
• Modernization Services Elevator modernization and renovation services ranging from upgrading specific components to updating entire systems, including cab renovations, control upgrades, motor drives, LED lighting, and safety devices. Improves safety, reliability, performance, and building aesthetics for commercial properties.
• New Construction & Installation Services Design and installation services for all types of commercial elevators from 2-50 floors, covering both passenger and freight applications. Serves commercial construction projects with on-time, on-budget delivery leveraging four decades of experience.

Quantifiable outcome

• Low callback ratio second to none due to commitment to stringent quality standards

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Three partnerships are on record, tiered minor.

• National Association of Elevator Contractors (NAEC)minorOthersCentric Elevator is an active member. NAEC promotes safe and reliable elevator and escalator transportation as well as excellence in the management of member companies.
• Elevator Contractors of America (ECA)minorOthersActive member organization supporting elevator contractors and promoting industry standards and best practices.
• National Association of Elevator Safety Authorities (NAESA)minorOthersActive member focused on promoting safe and reliable elevator and escalator transportation.

Scale indicators4 records

Recent moves10 records

Expansion highlights4 records

Direct peers

• Premier Elevator Co. Premier Elevator is an independent elevator service and modernization company serving commercial, residential and government customers. It competes head-to-head with Centric on maintenance contracts and modernization projects in the western US and beyond.
• Liftech (Hawaii): Liftech is an independent Hawaii-based elevator service company offering maintenance, repair and modernization across the islands. It is the most direct regional peer, competing with Centric's Honolulu office in the same island market.
• Excel Elevator: Excel Elevator is an independent elevator service company providing maintenance, repair, modernization and installation. It directly competes with Centric for the same mid-market, commercial, hospitality and multi-family customer segments.
• Elevator Service Inc. (ESI): ESI is one of the largest independent, non-OEM elevator service companies in the US, offering maintenance, repair, modernization and installation services across multiple regions. It is the closest direct peer in business model and target customers.
• All State Elevator Inc. All State Elevator is an independent full-service elevator company offering maintenance, modernization, repair and installation. It is a direct comparable in scale, service portfolio and target customer mix.

Broad incumbents

• Otis Worldwide: Otis is the world's largest elevator OEM and service provider, offering installation, maintenance and modernization across all makes and models globally. It is the dominant incumbent that Centric explicitly positions against as an independent alternative.
• KONE Corporation: KONE is a leading global elevator OEM with a growing North American maintenance and modernization footprint, including technology-driven service offerings. It competes with Centric on new installation and service contracts in shared metro markets.
• TK Elevator: TK Elevator (formerly ThyssenKrupp Elevator) is a major global elevator OEM with significant US service operations. It is one of the large OEMs Centric identifies as a competitor, offering full maintenance, modernization and installation services.
• Mitsubishi Electric Elevators & Escalators: Mitsubishi Electric is a major global elevator OEM with a substantial installed base and service operations in the US. Its installed units represent ongoing service opportunities for both OEM and independent service providers like Centric.
• Schindler Group: Schindler is a global elevator and escalator OEM with a large North American service and modernization business. It competes with Centric for maintenance contracts on installed units, particularly in commercial and government segments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/CentricElevator
• Facebookfacebook.com/161176970577403

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Centric Elevator