NeighborCare

What NeighborCare does

Neighborcare Health is a nonprofit 501(c)(3) Federally Qualified Health Center (FQHC) headquartered in Seattle, Washington, that operates as the largest provider of primary medical and dental care for low-income and uninsured populations in the Seattle area. Founded in 1967 as the Open Door Clinic — one of Seattle's earliest community health centers — the organization has grown through a series of clinic additions, mergers, and school-based expansions to operate nearly 30 medical, dental, and school-based clinics across Seattle and Vashon Island. The core service portfolio spans primary medical care, dental, behavioral health, pregnancy care, pediatrics, school-based health, and homeless and housing-based care delivered through programs such as the Housing Health Outreach Team (HHOT) and dedicated Youth Clinic. Approximately 700 employees serve nearly 60,000 patients annually, with care teams collectively speaking more than 55 languages and dialects.

The underlying technology and care-delivery platform integrates Epic's MyChart patient portal for scheduling, telehealth video visits, secure messaging, and bill payment, with participation in regional Health Information Exchanges for care coordination. Specialized programs include medication-assisted treatment for opioid use disorder, a Living with Diabetes program with certified diabetes educators, nutrition counseling, AEGD dental residencies (in partnership with NYU Langone), and 24/7 after-hours nurse triage. Eight school-based health centers embedded within Seattle Public Schools and Vashon Island schools extend the platform into K-12 populations, while housing-based clinics operate at permanent supportive housing sites operated by DESC, Plymouth Housing, Catholic Housing Services, and others.

Revenue is generated through a hybrid model combining patient service revenue (Washington Apple Health/Medicaid, Medicare, private insurance), federal Health Center Program grants under 42 U.S.C. 254b, sliding-fee patient payments starting at $20 for medical and $45 for dental visits, and philanthropic contributions channeled through the separate Neighborcare Health Foundation. The organization holds HRSA Health Center Program designation, is a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n), and is governed by a board with at least 51% patient representation. In 2024, Neighborcare refreshed its executive team with new COO, Chief Health Officer, and Chief of Community Engagement hires, and in November 2025 named long-tenured CFO Janine Childs as Interim CEO following the departure of CEO Rashad A. Collins.

Name

NeighborCare

Legal name

Neighborcare Health

Website

https://neighborcare.org

Company type

Private

Founded year

1968

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Neighborcare Health is a Seattle-based nonprofit Federally Qualified Health Center operating nearly 30 clinics that deliver integrated primary medical, dental, and behavioral health care to roughly 60,000 low-income, uninsured, homeless, and immigrant patients annually in the greater Seattle area and Vashon Island.

Ownership category

akta.pro rank

Product category

Community Health Center Services

NAICS

Ambulatory Health Care Services (621), Offices of Dentists (6212), Offices of Dentists (62121), Offices of Other Health Practitioners (6213)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000), Services-Social Services (8300)

akta.pro primary industry

Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)

akta.pro secondary industries

Community & Public Health Dentistry Clinics (FQHC/School-Based/Nonprofit) (HLABAAAF), Mobile & Street Medicine Primary Care Programs (HLAFAGAH)

Keywords

• Community health center services
• Primary medical care
• Dental health services
• Behavioral health services
• Federally qualified health center

Headquarters

HQ city

Seattle

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Patient Service Revenue: Revenue from patient services billed to insurance (including Washington Apple Health/Medicaid, Medicare, and private insurance), with fees adjusted based on sliding fee scale for qualifying patients
2. Federal Health Center Program Grants: Funding as a Health Center Program grantee under 42 U.S.C. 254b, providing primary care to underserved populations
3. Donations and Fundraising: Philanthropic contributions through the Neighborcare Health Foundation including corporate partnerships, event sponsorships, individual donations, and planned giving

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Neighborcare Health operates as a Federally Qualified Health Center providing integrated primary medical, dental, and behavioral health care at nearly 30 clinic locations across Seattle and Vashon Island. Services are delivered to approximately 60,000 low-income, uninsured, and underserved patients annually, with sliding fee discounts starting at $20 medical / $45 dental, language interpretation in 55+ languages, and supplemental programs for school-based care, homelessness, opioid use disorder, and diabetes management.

Product overview

Neighborcare Health operates as a unified healthcare delivery platform offering integrated primary medical, dental, and behavioral health services through nearly 30 clinic locations across Seattle and Vashon Island. The organization functions as a Federally Qualified Health Center (FQHC) providing comprehensive care regardless of ability to pay. Its service portfolio includes core clinical services (Medical, Dental, Mental Health, Pregnancy Care, Children's Medicine/Pediatrics), specialized programs (School-Based Health Centers, Homeless & Housing Care with Housing Health Outreach Team, Opioid Use Disorder Treatment), and patient support services (Telehealth Visits, Same-Day Appointments, Insurance Assistance, Sliding Fee Discount Program, Language Interpretation in 55+ languages). Services are designed to be accessible with same-day/walk-in availability, evening and Saturday hours at select locations, and comprehensive diabetes management through certified educators and nutrition counseling. The platform integrates care coordination across medical, dental, and behavioral health while emphasizing social determinants of health through housing support, insurance navigation, and culturally-sensitive service delivery.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Services Primary medical care for patients of all ages, including preventive care, treatment of illnesses and injuries, management of ongoing health conditions, vaccinations, lab tests, wound care, STI/HIV care, family planning, and medical referrals to specialists.
• Dental Services Comprehensive dental care including preventive exams, cleanings, emergency dental care, and treatment for cavities and oral health issues, provided across multiple clinic locations in Seattle.
• Mental Health Services Behavioral health counseling for anxiety, depression, stress, trauma, grief, relationship difficulties, and psychiatric consultation for medication treatment, including support for alcohol, drug, and tobacco use issues.
• Pregnancy Care Prenatal care, childbirth services, postpartum care, family planning, and reproductive healthcare provided by certified nurse midwives and pregnancy care providers.
• Children's Medicine/Pediatrics Pediatric services for children from birth through adolescence, including well-child checks, vaccinations, developmental screenings, and treatment of childhood illnesses.
• School-Based Health Centers On-campus medical, dental, and mental health services delivered to K-12 students at Seattle Public Schools and Vashon Island schools, including school-based mental health counseling and vaccinations.
• Homeless & Housing Care Medical and behavioral health services for individuals experiencing homelessness or without stable housing, including the Housing Health Outreach Team (HHOT) serving residents at permanent supportive housing sites and the Youth Clinic at 45th Street for ages 12–26.
• After Hours Care 24/7 nurse line and care guidance for patients experiencing symptoms after clinic hours, connecting patients to appropriate care settings including urgent care and emergency rooms for serious conditions.
• Telehealth Visits Video visit appointments with care team members that allow established patients to receive healthcare services remotely from home, work, or other locations via the MyChart patient portal.
• Opioid Use Support in Primary Care Medication-assisted treatment for Opioid Use Disorder (OUD) including buprenorphine (Suboxone, Sublocade, Brixadi) and naltrexone (Vivitrol) as part of whole-person primary care.
• Nutrition Counseling Personalized nutrition planning by dietitian nutritionists covering weight management, lowering cholesterol/blood pressure/blood sugar, food allergy management, and healthy eating education for various income levels.
• Living with Diabetes Program Diabetes management program including certified diabetes educators, diabetes education classes, nutrition counseling, and Diabetes Day services for eye checks and prescription diabetes shoes.

Quantifiable outcome

• Nearly 60,000 patients served annually
• +3 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Partnerships

18 partnerships are on record, tiered core and minor.

• Seattle Central CollegecoreStrategic or Co-development PartnerPartnership with Seattle Central College for Dental Assistant and Hygienist training program at Pacific Tower clinic, providing hands-on training for dental professionals while expanding care capacity.
• Delta Dental of WashingtoncoreStrategic or Co-development PartnerPartner in the Pacific Tower Dental clinic and Dental Education Clinic partnership to train dental professionals of the future.
• NYU LangonecoreStrategic or Co-development PartnerPartnership offering AEGD (Advanced Education in General Dentistry) residency program for up to four residents at Georgetown dental clinic. Residents serve a diverse patient population from infants to adults.
• Seattle-King County Public HealthcoreStrategic or Co-development PartnerPartnership in the Meridian Center for Health, offering a new model for integrated health care delivery combining primary care, public health, and behavioral health services.
• Valley Cities Behavioral HealthcoreStrategic or Co-development PartnerPartner in the Meridian Center for Health, co-locating behavioral health services with primary care for integrated service delivery.
• King County Health Care for the Homeless NetworkcoreStrategic or Co-development PartnerNeighborcare Health's homeless programs are part of the King County Health Care for the Homeless Network, coordinating care for people experiencing homelessness.
• Catholic Housing Services of Western WashingtoncoreStrategic or Co-development PartnerHousing Health Outreach Team (HHOT) provides services at St. Martins on Westlake and Wintonia supportive housing sites.
• DESC (Downtown Emergency Service Center)coreStrategic or Co-development PartnerHHOT services provided at DESC properties including Aurora House, Canaday House, Kerner-Scott House, and The Morrison.
• Plymouth HousingcoreStrategic or Co-development PartnerHHOT services provided at Langdon and Anne Simons Apartments, bringing primary medical care to supportive housing residents.
• St. Vincent de PaulminorStrategic or Co-development PartnerPartnership to open a clinic attached to a thrift store offering primary care services to north Seattle residents (opened 2014, closed 2023).
• Pike Place Market FoundationcoreStrategic or Co-development PartnerCollaboration with Pike Place Market Foundation to provide services to the Market and downtown community. Annual Feast at the Market event benefits Pike Place Market clinic and Housing Health Outreach Team.
• WellpointcoreGTM or Marketing PartnerCorporate partner supporting Neighborcare Health through event sponsorships and corporate partnerships.
• Henry Schein DentalcoreGTM or Marketing PartnerCorporate partner providing dental supplies and support as a 2026 corporate partner.
• Community Health Plan of WashingtoncoreGTM or Marketing PartnerCommunity Health Plan of Washington is a 2026 corporate partner, supporting Neighborcare's mission.
• Kaiser PermanenteminorGTM or Marketing PartnerCorporate sponsor for Spring Give event supporting community health initiatives.
• Seattle Housing AuthoritycoreStrategic or Co-development PartnerPartnership with Seattle Housing Authority for Community-based Nursing program and housing-based health services.
• Mercy Magnuson PlaceminorStrategic or Co-development PartnerNeighborcare Health at Magnuson opened in the basement of Mercy Magnuson Place low-income housing, bringing care to people where they live.
• Providence St. Peter HospitalminorStrategic or Co-development PartnerDental residency program partnership at Providence St. Peter Hospital in Olympia opened in 2019.

Scale indicators9 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Sea Mar Community Health Centers: Large Washington-state FQHC network offering primary medical, dental, and behavioral health services to underserved populations, including in Seattle. Most direct comparable in scale, mission, and service mix.
• International Community Health Services (ICHS): Seattle-based FQHC providing primary medical, dental, and behavioral health services to Asian, Pacific Islander, and other underserved communities with multilingual capacity. Closest linguistic-mission peer.
• Community Health Care: Tacoma, Washington FQHC delivering primary medical, dental, and pharmacy services to low-income and uninsured patients across Pierce County. Comparable FQHC operating model in the same state.
• CHAS Health: Eastern Washington and northern Idaho FQHC operating medical, dental, and behavioral health clinics. Comparable FQHC delivery model serving low-income populations in Washington.
• Unity Care NW: Bellingham, Washington FQHC providing primary medical, dental, and behavioral health care to underserved populations. Comparable community-health model in the same state.

Broad incumbents

• Yakima Valley Farm Workers Clinic: Large multi-state FQHC serving agricultural and underserved communities across Washington and Oregon. Broader regional FQHC incumbent with overlapping scope including dental, medical, and behavioral health.
• Kaiser Permanente Washington: Large integrated managed-care health system operating across Washington. Overlaps Neighborcare's primary care and dental footprint but serves insured populations at scale as a broader incumbent.
• Swedish Health Services: Large nonprofit hospital and clinic system serving the Greater Seattle area. Provides overlapping primary care and specialty services in the same geography as a broader regional incumbent.

Regional players

• Public Health – Seattle & King County: Local public health agency and Neighborcare partner through the Meridian Center for Health. Provides overlapping safety-net public health services but is government-administered rather than nonprofit FQHC.

Others

• Neighborcare Health Foundation: Separate 501(c)(3) fundraising entity supporting Neighborcare Health. Listed as ecosystem-related because of its direct fundraising relationship rather than direct clinical competition.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/neighborcare
• Facebookfacebook.com/neighborcare
• LinkedInlinkedin.com/company/neighborcare-health

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NeighborCare