Relation1
OSF Digital is a privately-held Salesforce-only consulting partner delivering advisory, implementation, managed services, and AI/Agentforce engagements to 2,000+ enterprise customers across ten verticals globally from its Québec City headquarters under founder Normand Bélisle.
- Company typePrivate
- Founded2000
- HeadquartersMontréal, Canada
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Relation1 does
OSF Digital is a privately-held Salesforce-only consulting partner headquartered in Québec City, Canada, with a regional office in Auckland, New Zealand serving the ANZ market. Founded around 2000–2004 under founder, president and CEO Normand Bélisle, the firm delivers advisory, implementation, managed services, staff augmentation, and dedicated AI & Agents engagements to enterprise customers, organized into solution areas covering Commerce, Data & Tech, Digital Engineering, Industry Clouds, Marketing, Revenue, Sales, and Service. Its technical core is the Salesforce platform ecosystem — specifically Agentforce, Data Cloud, and Customer 360 — on which it designs agentic architectures and unified customer-data implementations rather than building proprietary AI or software products.
The firm serves 2,000+ enterprise customers across at least ten named verticals, including Automotive, Financial Services, High Tech & Telecom, Manufacturing, Retail (where it is strongest by logo count), Consumer Goods, Energy & Utilities, Insurance, Government & Public Sector, and Health & Life Sciences. Referenceable customers include Ford, Lowe's Canada, Marks & Spencer, Saint-Gobain, Electrolux, KUKA, The Warehouse Group, Harvey Nichols, Kiehl's, Close Brothers, Baccarat, Algar Telecom, SONAE, Grupo Q, Cacau Show, Mahou San Miguel, and others. Its go-to-market is enterprise-led and consultative, with direct field sales, Salesforce-ecosystem co-sell motion, and a multi-channel content and social presence (LinkedIn, YouTube, X, Instagram, Facebook, podcasts, ORI reports, webinars, success stories).
The business model is professional services: custom-priced, multi-year enterprise engagements billed across advisory roadmaps, implementation deployments, ongoing managed services, and staff augmentation, with no publicly disclosed standard pricing or contract minimums. The firm is privately held with no disclosed funding rounds, parent company, or institutional investor; no revenue is publicly disclosed. Its competitive positioning rests on twenty years of Salesforce-only specialization, breadth of vertical and product-cloud coverage, and repeated Salesforce partner awards for delivery across retail, financial services, and automotive.
Relation1 firmographics
Firmographics- Name
- Relation1
- Legal name
- OSF Digital
- Website
- https://relation1.ca
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- OSF Digital is a privately-held Salesforce-only consulting partner delivering advisory, implementation, managed services, and AI/Agentforce engagements to 2,000+ enterprise customers across ten verticals globally from its Québec City headquarters under founder Normand Bélisle.
- Ownership category
- akta.pro rank
Relation1 industry classification
Industry- Product category
- IT Consulting & Salesforce Implementation Services
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- CPQ (Configure-Price-Quote) & Quote-to-Cash CRM Extensions (HDAEAFAK)
- akta.pro secondary industry
- B2B SaaS & Enterprise Personalization (CRM, Sales, Support) (HDAAAGAJ)
Keywords
Where Relation1 is headquartered
LocationHeadquarters
- HQ city
- Montréal
- HQ country
- Canada
- HQ region
- North America
Offices2 records
Markets served
Relation1 business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Advisory Services: Strategy consulting services bridging business strategy and Salesforce execution. Experts design roadmaps that reduce delivery risk and accelerate time to value.
- Implementation Services: Salesforce implementation services from digital transformation strategy to full deployment.
- Managed Services: Ongoing Salesforce managed services including proactive governance, optimization, and continuous innovation. Operate and evolve Salesforce investments.
- Staff Augmentation: Providing skilled Salesforce talent to supplement client teams.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Enterprise consulting engagements - custom pricing |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels11 records
Relation1 product offering
Product offeringCore offering
Relation1 is a Salesforce-only consulting partner that delivers enterprise digital transformation services. The firm provides advisory services to design Salesforce roadmaps, implementation services to deploy the platform, and managed services to operate and optimize it over time, with deep specialization in Agentforce, Data Cloud, and Customer 360 for AI-driven transformation.
Product overview
OSF Digital is a Salesforce-only consulting partner offering a comprehensive suite of professional services for digital transformation. The company provides Advisory Services for strategic roadmaps, AI & Agents for autonomous AI implementations across Agentforce and Data Cloud, Implementation services for Salesforce deployment, Managed Services for ongoing operations, and Staff Augmentation for team supplementation. These services are organized into solution areas covering Commerce, Data & Tech, Digital Engineering, Industry Clouds, Marketing, Revenue, Sales, and Service. The overall portfolio represents a consulting-led approach rather than a single unified software product, with services delivered globally to 2,000+ customers across multiple industries including Automotive, Financial Services, High Tech & Telecom, Consumer Goods, Energy & Utilities, Insurance, Manufacturing, and Retail.
Differentiator
Problem solved
Functional benefit
Products and services
- Advisory Services Strategy consulting that bridges business strategy and Salesforce execution, designing roadmaps to reduce delivery risk and accelerate time to value for enterprise clients.
- AI & Agents Implementation service that turns AI potential into performance with trusted data and practical agentic architectures across Salesforce Agentforce, Data Cloud, and related solutions.
- Implementation Salesforce implementation service covering digital transformation strategy through full deployment, delivered as a discrete engagement for enterprise customers.
- Managed Services Ongoing Salesforce managed services providing proactive governance, optimization, and continuous innovation to operate and evolve clients' Salesforce investments.
- Staff Augmentation Provision of skilled Salesforce professionals to supplement client teams on a contracted basis.
Quantifiable outcome
- 2,000+ customers served across multiple industries and geographies
- +2 more outcomes
Companies that use Relation1
Customer profileNamed customers23 records
Segments10 records
Ideal customer profiles5 records
Relation1 technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability1 record
Feature3 records
Relation1 partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- SalesforcecoreOSF Digital is a Salesforce-only consulting partner, providing advisory, implementation, and managed services for Salesforce solutions. The partnership involves deep expertise in Salesforce products including Agentforce, Data Cloud, Customer 360, and various industry clouds. OSF Digital has been recognized by Salesforce as a top consulting partner with multiple awards.
Scale indicators4 records
Recent moves5 records
Expansion highlights5 records
Relation1 competitors and assessment
Company assessmentDirect peers
- Slalom: Slalom is a closely held consulting firm with one of the largest dedicated Salesforce practices in the partner ecosystem, delivering strategy, implementation, and managed services to enterprise clients. It competes head-to-head with OSF Digital for mid-market and enterprise Salesforce transformation engagements across the same verticals.
- Persistent Systems: Persistent Systems is a publicly listed global digital engineering firm with a significant Salesforce-focused practice spanning implementation, data, and AI services. It is one of OSF Digital's most direct comparables in pure-play Salesforce delivery, often winning the same enterprise RFPs.
Broad incumbents
- Deloitte Digital: Deloitte Digital is the digital arm of a Big Four firm and a Tier 1 Salesforce global strategic partner, serving the largest Fortune 500 transformations. It competes with OSF for the upper end of enterprise Salesforce deals, though it serves a much broader portfolio of services beyond Salesforce.
- Accenture: Accenture is the world's largest IT services firm and a top Salesforce global strategic partner with thousands of certified consultants. It competes with OSF Digital for the largest enterprise transformations, though Salesforce is a small slice of a vastly broader services portfolio.
- Capgemini:
- Cognizant: Cognizant is a global IT services firm with an established Salesforce practice serving enterprises across industries. It competes with OSF Digital on mid-to-large Salesforce implementation and managed services deals, typically leveraging global delivery for cost advantage.
- Infosys (Simplus): Infosys acquired Simplus, a Salesforce-focused consultancy, to scale its Salesforce practice. It directly competes with OSF Digital in Salesforce implementation, Quote-to-Cash (CPQ/Billing), and managed services, with stronger global delivery economics.
- IBM Consulting: IBM Consulting is a Tier 1 Salesforce global strategic partner serving large enterprises, particularly in regulated industries like financial services and healthcare. It overlaps with OSF Digital's enterprise Salesforce services and competes on the largest multi-cloud programs.
- Wipro: Wipro is a global IT services firm with a sizable Salesforce practice spanning implementation, data, and AI. It competes with OSF Digital on enterprise Salesforce projects, often competing on price for cost-conscious buyers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Relation1 social profiles
Digital presenceRelation1 financial estimates
Financial estimateRevenue estimate
Valuation estimate
Relation1 leadership team
Management profileNumber of profiles
Profiles1 record
Relation1 funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Relation1 M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Relation1
What does Relation1 do?
Relation1 is a Salesforce-only consulting partner that delivers enterprise digital transformation services. The firm provides advisory services to design Salesforce roadmaps, implementation services to deploy the platform, and managed services to operate and optimize it over time, with deep specialization in Agentforce, Data Cloud, and Customer 360 for AI-driven transformation.
Is Relation1 a public or private company?
Relation1 is a private company. It is classified as unknown and is currently operating.
When was Relation1 founded?
Relation1 was founded in 2000. It employs 101 to 250 people.
Where is Relation1 based?
Relation1 is headquartered in Montréal, Canada, in the North America region.
How does Relation1 make money?
Four revenue lines are on record. Advisory Services are the primary driver. The others are implementation Services, managed Services and staff Augmentation.
Who are Relation1's main competitors?
Direct peers on record are Slalom and Persistent Systems. Broad incumbents are Deloitte Digital, Accenture, Capgemini, Cognizant, Infosys (Simplus), IBM Consulting and Wipro.
Does Relation1 have an API?
No public API is recorded for Relation1.
What industry is Relation1 in?
Relation1's product category is IT Consulting & Salesforce Implementation Services. Its primary akta.pro industry code is HDAEAFAK, CPQ (Configure-Price-Quote) & Quote-to-Cash CRM Extensions, with a secondary code of HDAAAGAJ, B2B SaaS & Enterprise Personalization (CRM, Sales, Support). Its NAICS code is 541511 and its SIC code is 7370.