What Dehumidified Air Services does

Dehumidified Air Services is the exclusive manufacturer-direct OEM service division for Dectron, PoolPak, and Seresco dehumidification units across North America, operating from Montreal, Canada. The company services commercial, institutional, and industrial dehumidification systems, with a focus on indoor natatoriums, hospitality facilities, fitness centers, and large commercial applications. Its service portfolio includes annual factory maintenance contracts, inspections, OEM repairs, factory-assisted startups (FASU/RASU/FCSU), spare parts, Upfit rebuilds, and training/certification programs, with a stated installed base of three major equipment brands plus AquaDry (LCU series).

The company's core proprietary technology is the WebSentry IoT remote monitoring platform, which connects units to factory dashboards for 24/7 performance logging, configurable alarms, and BMS integration. Hardware offerings include V8 Control Board upgrades (Rabbit Core Module, touch display, firmware) and complete electrical panel replacements. Pricing is published for remote monitoring hardware (US$2,199 parts only; US$2,499 parts and install) and training (US$1,999-$2,299 per participant), while maintenance contracts and repairs are quote-based. Revenue streams span recurring maintenance contracts, hardware sales, professional services, and training.

Go-to-market is sales-led and direct, with phone-based intake (1-833-327-7665), dedicated functional email channels, and a quote-request funnel. The company employs 11-50 factory-trained technicians operating under a tiered certification system, specializing exclusively in the three OEM brands. Customer concentration is distributed across enterprise HVAC service firms (HTS Toronto, Brady Services), distributors (Yezek & Sons, Thermal Environment Sales), hospitality (Best Western Plus Concordville), government/municipal recreation (City of Mount Pearl), and education/nonprofit (Green Chimneys, Goldfish Swim School).

Name

Dehumidified Air Services

Website

https://dehumidifiedairservices.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Dehumidified Air Services is North America's exclusive manufacturer-direct OEM service division for Dectron, PoolPak, Seresco, and AquaDry dehumidification units, providing factory maintenance, repairs, OEM parts, remote monitoring, and training to commercial natatoriums, hospitality, and industrial operators.

Ownership category

akta.pro rank

Product category

Commercial Dehumidifier Service and Maintenance

NAICS

Electronic and Precision Equipment Repair and Maintenance (81121)

SIC

Refrigeration & Service Industry Machinery (3580)

akta.pro primary industry

Humidifier & Dehumidifier Installation & Service (HSAOAIAJ)

akta.pro secondary industry

HVAC & Industrial Ventilation (Chillers, AHUs, Exhaust, Filtration) (EUAEAFAE)

Keywords

• Dehumidifier maintenance services
• Commercial HVAC service
• OEM service division
• Remote monitoring platform
• Factory training programs

Headquarters

HQ city

Montréal

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Factory Maintenance Services: Annual factory maintenance contracts for dehumidification units to ensure optimal performance and prevent premature failure. Services provided by factory-trained technicians.
2. Remote Monitoring Solutions: Remote monitoring solutions and controller upgrades sold as products with installation services. Includes WebSentry platform subscription.
3. Factory Repairs: On-site factory repairs by certified technicians with priority access to OEM spare parts.
4. OEM Spare Parts: Direct access to original equipment manufacturer spare parts with priority access for service agreement customers.
5. Factory Training Programs: In-person three-day startup certification and service training programs. Initial investment of $1,999 per participant with minimum 2 participants. Regional training available for additional $4,999.
6. Startup Services: Factory Assisted Startup (FASU) and Remote Assisted Startup (RASU) services. Delayed startup options available for purchase when startup cannot occur within 6 months of shipment.
7. Upfit Solutions: On-site dehumidification unit upgrades and rebuilds using latest technology while reusing existing frame. Cost-effective alternative to complete replacement.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Dehumidified Air Services is the manufacturer-direct OEM service division providing factory-authorized maintenance, inspection, repair, OEM spare parts, Upfit rebuilds, startup services, and certified training for Dectron, PoolPak, and Seresco commercial dehumidification units across North America. The company pairs on-site field services with the proprietary WebSentry IoT remote monitoring platform and controller upgrades, delivering proactive service exclusively to owners of these three OEM brands.

Product overview

Dehumidified Air Services is North America's largest manufacturer-direct dehumidifier service organization, providing factory-authorized service for Dectron, PoolPak, Seresco, and AquaDry dehumidification units across commercial, institutional, and residential applications. The company offers a comprehensive portfolio of dehumidifier products including unitary models (DS, PCP, NE Series up to 16 tons) and modular systems (LD/PPK/CWT/LW/PPW/NW/LH/PPH/NH Series) for larger commercial applications. Services include factory maintenance and inspection, repairs, OEM spare parts, startup services (FASU, RASU, FCSU), and the proprietary WebSentry remote monitoring platform with IoT connectivity. The company also provides controller upgrades (V8 Control Board, Rabbit Core Module, touch display), electrical panel replacements, and an upfit solution for on-site unit rebuilding at half the cost of new equipment. Training programs include startup certification and service training Level 1.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Units should be inspected by a factory-trained technician once a year for optimal performance and to avoid premature failure
• +1 more outcomes

Named customers9 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered core.

• DectroncoreStrategic or Co-development PartnerDectron is the manufacturer whose dehumidification products Dehumidified Air Services services as the manufacturer-direct OEM service division. DASV provides factory maintenance, repairs, inspections, spare parts, startup services, and training for Dectron products including DS, LD/LEEDer, LW, LH series.
• PoolPakcoreStrategic or Co-development PartnerPoolPak is the manufacturer whose dehumidification products Dehumidified Air Services services as the manufacturer-direct OEM service division. DASV provides factory maintenance, repairs, inspections, spare parts, startup services, and training for PoolPak products including PCP, PPK, PPW, PPH series.
• SerescocoreStrategic or Co-development PartnerSeresco is the manufacturer whose dehumidification products Dehumidified Air Services services as the manufacturer-direct OEM service division. DASV provides factory maintenance, repairs, inspections, spare parts, startup services, and training for Seresco products including NE, NP, NV, NW, NH, CWT series.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Carrier Commercial HVAC Service: Carrier operates one of the largest manufacturer-direct commercial HVAC service networks in North America. While broader in scope than DASV's dehumidification-only focus, Carrier is the canonical model of an OEM-direct service organization competing for the same commercial customer relationships (hospitality, recreation, municipal facilities).
• Trane Commercial HVAC Service: Trane (Trane Technologies) runs a large commercial HVAC service organization that competes for the same enterprise customers and uses a similar manufacturer-direct positioning. Comparable on business model (OEM-direct service contracts, parts, training), though spanning the full HVAC category rather than dehumidification specifically.
• Johnson Controls HVAC Service: Johnson Controls (including York) operates a major commercial HVAC service network across North America. Comparable on manufacturer-direct service delivery, recurring maintenance contracts, and parts access, though much broader in scope than DASV's dehumidification-only niche.
• Lennox International Service: Lennox provides manufacturer-direct commercial HVAC service across the US, with similar recurring maintenance and parts business model. Competes for the same hospitality, recreation, and light commercial customer relationships, though across the broader HVAC spectrum rather than focused on dehumidification.
• Munters Service Network: Munters is a global manufacturer of commercial and industrial dehumidifiers with field service capabilities in North America. Directly comparable in product category (dehumidification) but much larger and broader in geographic and end-market scope than DASV.
• AAON Service: AAON designs and manufactures commercial HVAC equipment and supports it with a manufacturer-direct service network. Comparable on OEM-direct service delivery model, though spanning a broader HVAC product portfolio than DASV.

Direct peers

• Quest Climate Services: Quest is a North American dehumidification specialist with both manufacturing and a service arm focused on commercial and industrial dehumidification units. Closest direct competitor to DASV — same product category, same target customers (natatoriums, industrial drying, commercial facilities), same OEM-style service orientation.
• Desert Aire: Desert Aire manufactures commercial dehumidification units targeted at indoor pool, natatorium, and industrial applications and supports them with factory-direct service offerings. Direct competitor to DASV in both the dehumidification equipment and OEM-direct service space.
• Therma-Stor (Santa Fe): Therma-Stor manufactures Santa Fe and other dehumidifier lines used in crawl space, basement, and light commercial applications, and supports them with manufacturer-direct service. Comparable OEM-direct service approach and dehumidification focus, though more residential/light-commercial in mix than DASV's enterprise natatorium focus.

Regional players

• Bry-Air (Asia/Pacific): Bry-Air is an international desiccant and dehumidification manufacturer with service capabilities outside North America. Comparable product category (dehumidification) and OEM-direct service orientation, but operates primarily in Asia, the Middle East, and other non-North American geographies.

Market position

Competitive moat4 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dehumidified Air Services