CompleteRx
CompleteRx is a Houston-based, privately held hospital pharmacy management and consulting firm founded in 1998, serving over 100 acute care hospitals and health systems across 33 states with outsourced pharmacy operations, 340B consulting, regulatory compliance, and benchmarking services.
- Company typePrivate
- Founded1998
- HeadquartersHouston, United States
- Headcount251–500
- GTM typeB2B
- OfferingServices
What CompleteRx does
CompleteRx, Inc. is a privately held, Houston-based provider of hospital pharmacy management and consulting services founded in 1998 by President and CEO Terry Andrus. The company delivers outsourced and co-sourced pharmacy solutions to acute care hospitals and integrated health systems, currently serving over 100 hospitals and healthcare systems across 33 U.S. states. Its customers are hospital administrators and in-house pharmacy teams seeking to reduce pharmacy operating costs, maintain regulatory compliance, and improve clinical performance and patient safety.
The company's service portfolio centers on Hospital Pharmacy Management, a customized, data-driven offering spanning clinical, operational, and financial dimensions. Supporting service lines include 340B Drug Pricing Program consulting, pharmacy assessments, regulatory and accreditation compliance reviews against Joint Commission, DNV, and CMS standards, gap analysis covering DEA, USP, and DSCSA requirements, chargemaster maintenance, workflow optimization, and benchmarking analytics. The technology approach is built on a proprietary knowledge base of pharmacy best practices, training programs, and analytics systems, not a standalone SaaS product; the firm discloses no mobile app, public API, or SDK and operates as a professional services organization rather than a software vendor.
CompleteRx generates revenue primarily through multi-year managed services contracts with hospitals and health systems, supplemented by standalone consulting engagements. Pricing is quote-based and tailored to each client's scope, with no publicly disclosed rates. Go-to-market is sales-led, executed through direct enterprise field sales targeting hospital executives, pharmacy directors, and administrators, supported by multi-channel marketing including the company website, blog, case studies, the '3 in 5' podcast, industry publications such as Pharmacy Times, webinars, and social channels. The company reports revenue of $100M+ and headcount of 145+ on its About page, with no external private equity or venture capital backing identified in the available materials.
CompleteRx firmographics
Firmographics- Name
- CompleteRx
- Legal name
- CompleteRx, Inc.
- Website
- https://completerx.com
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- CompleteRx is a Houston-based, privately held hospital pharmacy management and consulting firm founded in 1998, serving over 100 acute care hospitals and health systems across 33 states with outsourced pharmacy operations, 340B consulting, regulatory compliance, and benchmarking services.
- Ownership category
- akta.pro rank
CompleteRx industry classification
Industry- Product category
- Hospital Pharmacy Management Services
- NAICS
- Financial Transactions Processing, Reserve, and Clearinghouse Activities (52232)
- SIC
- Hospital & Medical Service Plans (6324)
- akta.pro primary industry
- Virtual Pharmacy & Medication Management Integration Platforms (HLALABAL)
Keywords
Where CompleteRx is headquartered
LocationHeadquarters
- HQ city
- Houston
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
CompleteRx business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Hospital Pharmacy Management Services: Comprehensive pharmacy management solutions for acute care hospitals including operational oversight, clinical services, and performance optimization. Revenue is generated through service contracts with hospitals and health systems, delivering measurable cost-savings and guaranteed results.
- Pharmacy Consulting Services: Advisory and consulting engagements including 340B pharmacy consulting, pharmacy assessments, and regulatory compliance services. These professional services are delivered through expert consultants and are typically bundled with management services or sold as standalone engagements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom hospital pharmacy management solutions with tailored pricing |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels8 records
CompleteRx product offering
Product offeringCore offering
CompleteRx provides hospital pharmacy management and consulting services to acute care hospitals and health systems, delivering customized clinical, operational, and financial pharmacy solutions. The company integrates with existing pharmacy teams through a co-sourcing model, offering data-driven insights, regulatory compliance support (including 340B program, Joint Commission, DEA, and USP standards), workflow optimization, and benchmarking to reduce pharmacy operating costs and improve patient safety.
Product overview
CompleteRx is a hospital pharmacy management and consulting company offering a portfolio of integrated services for acute care hospitals. Their core offering is Hospital Pharmacy Management, which provides customized, data-driven solutions for pharmacy performance. Supporting services include Pharmacy Consulting Services, 340B Pharmacy Consulting Services (for drug pricing program compliance and optimization), Pharmacy Assessments, Patient Safety and Compliance Program, Accreditation Standards Review, Gap Analysis Reviews, Pharmacy Audit Checklist Services, Chargemaster Maintenance, and Hospital Pharmacy Workflow Optimization. The company operates as a service-based model rather than a software platform, delivering expertise through on-site and off-site consulting, regulatory compliance support, and operational improvement programs to over 100 hospital systems across 33 states.
Differentiator
Problem solved
Functional benefit
Products and services
- Hospital Pharmacy Management A comprehensive pharmacy management solution providing customized solutions and data-driven insights to address every aspect of hospital pharmacy performance, including clinical, operational, and financial management for acute care hospitals and health systems.
- Pharmacy Consulting Services Advisory services helping hospital pharmacies identify savings opportunities, assure regulatory readiness, manage their 340B program, and optimize pharmacy operations for acute care hospitals.
- 340B Pharmacy Consulting Services Specialized consulting for the 340B Drug Pricing Program, including staff training, external audits, evaluation, HRSA audit preparation, manufacturer audits, and corrective action plans for hospitals and health systems.
- Pharmacy Assessments Comprehensive pharmacy performance assessments evaluating operations, compliance, and identifying improvement opportunities for hospital pharmacy leadership and executives.
- Patient Safety and Compliance Program Multi-level regulatory and accreditation consultation covering strategy, corrective action implementation, and continuous improvement for pharmacy compliance with regulatory standards for acute care hospitals.
- Accreditation Standards Review Annual audits of client facilities based on standards from The Joint Commission, DNV Healthcare, and Centers for Medicare and Medicaid Services for hospital pharmacy departments.
- Gap Analysis Reviews Monitoring of regulatory requirements including DEA, State Board of Pharmacy, USP, Drug Supply Chain and Security Act (DSCSA), and mock 340B audits for hospital pharmacy operations.
- Chargemaster Maintenance CDM management guidelines and maintenance procedures ensuring accurate hospital pharmacy billing, reimbursement optimization, and compliance with drug pricing regulations.
- Pharmacy Audit Checklist Services DEA audit preparation services including defined processes, checklists, and independent onsite audits to ensure controlled substance compliance for hospital pharmacies.
- Hospital Pharmacy Workflow Optimization Process improvement consulting for hospital pharmacy workflow including efficiency analysis, automation strategy, and staff training to improve operations.
- Hospital Pharmacy Benchmarking Analytics and performance measurement services helping hospital pharmacies measure, evaluate, and leverage performance across cost, productivity, operations, and quality metrics.
Companies that use CompleteRx
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles1 record
CompleteRx technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
CompleteRx partnerships and signals
Strategic signalScale indicators5 records
Recent moves4 records
Expansion highlights6 records
CompleteRx competitors and assessment
Company assessmentBroad incumbents
- Omnicell: Omnicell provides medication management and pharmacy automation solutions used by hospitals; while a technology vendor rather than a service firm, it competes for hospital pharmacy improvement budgets alongside CompleteRx's workflow optimization offerings.
- Cardinal Health (RxO Solutions): Cardinal Health's RxO Solutions provides hospital pharmacy management services as part of a much broader distribution and healthcare portfolio, overlapping with CompleteRx in outsourced pharmacy management for hospitals.
- McKesson Pharmacy Solutions: McKesson offers pharmacy management and consulting services for health systems alongside its core pharmaceutical distribution business, serving the same hospital pharmacy buyer as CompleteRx but at much larger scale.
Direct peers
- Visante: Visante is a pharmacy consulting firm that delivers hospital pharmacy strategy, 340B optimization, and operational improvement services that directly overlap with CompleteRx's consulting and 340B practices.
- Comprehensive Pharmacy Services (CPS Solutions): CPS Solutions provides hospital pharmacy management, consulting, and staffing services similar to CompleteRx, directly competing for the same hospital and health-system contracts across the U.S.
- Pharmaceutical Strategies Group (PSG): PSG provides pharmacy and PBM consulting, including 340B program optimization, pharmacy benefits strategy, and clinical program design for health systems - a closely comparable specialty pharmacy consulting peer.
Others
- BESLER Consulting: BESLER provides hospital-focused consulting, including chargemaster and revenue integrity services that overlap with CompleteRx's Chargemaster Maintenance and revenue-related consulting offerings.
Emerging players
- Sentry Data Systems: Sentry Data Systems provides 340B program management and pharmacy analytics platforms for hospitals, intersecting with CompleteRx's 340B consulting and benchmarking services from a more technology-led angle.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
CompleteRx social profiles
Digital presenceCompleteRx financial estimates
Financial estimateRevenue estimate
Valuation estimate
CompleteRx leadership team
Management profileNumber of profiles
Profiles11 records
CompleteRx funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CompleteRx M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CompleteRx
What does CompleteRx do?
CompleteRx provides hospital pharmacy management and consulting services to acute care hospitals and health systems, delivering customized clinical, operational, and financial pharmacy solutions. The company integrates with existing pharmacy teams through a co-sourcing model, offering data-driven insights, regulatory compliance support (including 340B program, Joint Commission, DEA, and USP standards), workflow optimization, and benchmarking to reduce pharmacy operating costs and improve patient safety.
Is CompleteRx a public or private company?
CompleteRx is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was CompleteRx founded?
CompleteRx was founded in 1998. It employs 251 to 500 people.
Where is CompleteRx based?
CompleteRx is headquartered in Houston, United States, in the North America region.
How does CompleteRx make money?
Two revenue lines are on record. Hospital Pharmacy Management Services are the primary driver. The others are pharmacy Consulting Services.
Who are CompleteRx's main competitors?
Broad incumbents on record are Omnicell, Cardinal Health (RxO Solutions) and McKesson Pharmacy Solutions. Direct peers are Visante, Comprehensive Pharmacy Services (CPS Solutions) and Pharmaceutical Strategies Group (PSG). BESLER Consulting is listed as an others. Sentry Data Systems is listed as an emerging player.
Does CompleteRx have an API?
No public API is recorded for CompleteRx.
What industry is CompleteRx in?
CompleteRx's product category is Hospital Pharmacy Management Services. Its primary akta.pro industry code is HLALABAL, Virtual Pharmacy & Medication Management Integration Platforms. Its NAICS code is 52232 and its SIC code is 6324.