Velox Express

What Velox Express does

VēLOX Express, Inc. (formerly Medical Express Delivery, Inc.) is a privately held, Indianapolis/Greenwood, Indiana-based time-critical logistics provider founded in February 2008 and operating continuously since a predecessor entity's HIPAA-compliance commitment in April 2003. The company runs 21+ owned branches concentrated across the Midwest, South, and East Coast, supplemented by a coast-to-coast qualified agent network, and serves customers 24 hours a day, 365 days a year. It self-identifies as the first medical logistics provider in the United States to achieve 100% HIPAA Compliance, and its driver workforce is uniformly background-checked, drug-tested, HIPAA/OSHA-certified, BBP-trained, TSA-approved, and GPS-tracked.

The core product portfolio consists of four service lines — Local and Regional Delivery, Routine Daily Delivery Services, Indirect Air Carrier (Air Freight), and Same Day & Expedited (STAT) Services — layered with a Medical Logistics specialization (medical specimen pick-ups, home infusion, LTC pharmacy, home medical equipment) plus Warehousing and Distribution add-on modules. The technology stack is operational rather than AI-native: mobile transportation management software with electronic signature capture, email/text/phone notifications on pickup and delivery, a TSA-approved Indirect Air Carrier capability enabling Next Flight Out service on all major airlines, and a third-party e-courier customer portal (portal.e-courier.com) for online ordering, dispatching, and invoicing.

VēLOX generates revenue through transactional per-shipment fees across tiered service levels (STAT 90 minutes, Express 2 hours, Standard 4 hours, Economy same-day/overnight), a standardized fuel surcharge, contracted routed daily work, and managed-service contracts for medical and warehousing accounts. Go-to-market is sales-led with inside sales (VP of Sales Joe Mulinaro), branch-level account managers, a 24/7 dispatch hotline (877-835-6946), a dedicated sales line, and content-marketing/SEO via an active corporate blog; the primary customer segment is healthcare (over 80% of accounts), with complementary exposure to general business, e-commerce/retail, and air-freight customers.

Name

Velox Express

Legal name

VēLOX Express, Inc.

Website

https://veloxexpress.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

101–250 employees

Short description

VēLOX Express is a privately held, HIPAA-certified medical and time-critical courier serving hospitals, reference labs, pharmacies, and businesses through 21+ branches and a nationwide agent network across the U.S. Midwest, South, and East Coast.

Ownership category

akta.pro rank

Product category

Medical Courier & Time-Critical Logistics Services

NAICS

Couriers and Express Delivery Services (492110), Freight Transportation Arrangement (48851)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Premium B2B Express & Scheduled Time-Window Delivery (TLAAABAE)

akta.pro secondary industry

B2B Heavy/Bulky Last-Mile (Retail-to-Store, Store-to-Store, Jobsite) (TLAAAKAL)

Keywords

• Medical courier services
• Same-day delivery
• STAT expedited shipping
• Healthcare logistics
• Air freight forwarding

Headquarters

HQ city

Indianapolis

HQ country

United States

HQ region

North America

Offices22 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Courier & Last-Mile Delivery Services: Core revenue from local, regional, and routine daily delivery services with tiered service levels (STAT, Express, Standard, Economy). Charges per shipment, with fuel surcharges applied via a standardized index. Billed on a transactional/per-shipment basis; clients may also contract for routed daily work.
2. Air Freight (Indirect Air Carrier) Services: Revenue from expedited air cargo shipments arranged via the TSA-approved IAC capability, including Next Flight Out (NFO), aircraft charter, and high-value/confidential packages, with consolidated billing.
3. Warehousing & Distribution Services: Revenue from receiving, storing, shipping, and distributing customer products through the VēLOX network, with last-mile distribution solutions and customized logistics systems.
4. Medical Logistics & Home Infusion Delivery Contracts: Recurring/contract revenue from medical specimen pick-ups, home infusion deliveries (antibiotics, IG therapy, parenteral/enteral nutrition, etc.), retail pharmacy, and LTC pharmacy work. Includes setup/delivery of home medical equipment (beds, oxygen, CPAP/BiPAP, wheelchairs, etc.).

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels5 records

Core offering

VēLOX Express is a nationwide time-critical logistics provider operating a fleet of HIPAA-certified, GPS-tracked, TSA-approved couriers and a TSA-approved Indirect Air Carrier capability. It sells same-day local/regional delivery, routed daily delivery, STAT expedited shipping, air freight (Next Flight Out and charter), warehousing, and last-mile distribution, with medical logistics (specimens, home infusion, LTC pharmacy, home medical equipment) as its core specialization representing over 80% of accounts.

Product overview

VēLOX Express (formerly Medical Express Delivery, Inc.) operates a single unified nationwide logistics platform anchored by four core service lines — Local and Regional Delivery, Routine Daily Delivery Services, Indirect Air Carrier Service (Air Freight), and Same Day & Expedited Services (STAT) — that together form its time-sensitive delivery backbone. Layered on top are specialized Medical Logistics Provider services (medical specimen pick-ups, home infusion, LTC pharmacy, and home medical equipment), plus Warehousing Services and Distribution Services add-on modules that extend the platform into storage and last-mile fulfillment. The platform is sold as one integrated offering rather than separately licensed modules, with HIPAA-compliant processes, TSA-approved Indirect Air Carrier status, GPS-tracked uniformed couriers, real-time dispatching, electronic proof of delivery, and a customer-facing account portal at 877VeloxGo.com / e-courier.com.

Differentiator

Problem solved

Functional benefit

Products and services

• Local and Regional Delivery Same-day local and regional courier service offering multiple service tiers (STAT 90 minutes, Express 2 hours, Standard 4 hours, and Economy same-day/overnight). All logistics providers are background-checked, drug-tested, HIPAA-certified, BBP-trained, TSA-approved, GPS-tracked, and use mobile transportation management software with electronic signatures and email notifications on pickup and delivery. Targeted at hospitals, labs, pharmacies, and general businesses needing time-critical local/regional delivery.
• Routine Daily Delivery Services Routed/scheduled daily delivery service operating 24/7/365 with real-time dispatching, proof of delivery, automatic email notifications on submittal, pickup and POD, flexible billing, and online invoice lookup. Designed for small and large businesses requiring predictable recurring pickups and deliveries such as daily pharmacy routes.
• Indirect Air Carrier Service (Air Freight) TSA-approved Indirect Air Carrier (IAC) air freight service offering Next Flight Out (NFO) regional, national, and international air cargo shipments via all major airlines. Includes pickup and drop-off arrangement at origin and destination, same-day service, consolidated billing, shipment monitoring from pickup to delivery, and proof of delivery via text, email, or phone.
• Same Day & Expedited Services (STAT) Time-critical expedited delivery (Hot Shot, Time Critical, Custom Critical) operating 24/7/365 for legal documents, specialty parts, payrolls, and urgent shipments. Marketed as the "last mile" cost-beneficial solution with qualified uniformed drivers and photo-ID badges.
• Medical Logistics Provider Medical-specialty courier service covering medical specimen pickups, retail deliveries, home infusion deliveries (antibiotics, bleeding disorders, heart failure, IG therapy, parenteral/enteral nutrition), LTC pharmacy work, and home medical equipment (semi-electric beds, pulse-ox machines, nebulizers, wheelchairs, oxygen concentrators, CPAP/BiPAP). VēLOX was the first U.S. medical logistics provider to achieve 100% HIPAA Compliance.
• Warehousing Services Receiving, storage, shipping, and distribution services offered across most VēLOX locations as part of its integrated logistics offering.
• Distribution Services Reliable, accurate, and timely last-mile distribution solutions for local, regional, and national shipments, supported by a customized logistics system, fully equipped facilities, and experienced management/staff.

Quantifiable outcome

• First U.S. medical logistics provider to operate and achieve 100% HIPAA Compliance; maintained 100% compliance commitment since April 2003
• +4 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature6 records

Partnerships

Three partnerships are on record, tiered core.

• Transportation Security Administration (TSA)coreStrategic or Co-development PartnerVēLOX Express is a TSA-approved Indirect Air Carrier (IAC), enabling it to arrange air cargo shipments regionally, nationally and internationally on the next flight out. All VēLOX logistics providers are TSA-approved and trained. The IAC authorization is foundational to the company's air freight and expedited cross-country offerings.
• E-Courier (portal.e-courier.com)coreTechnology or IntegrationVēLOX Express integrates with the e-courier platform (tenant=velox, tenantId=jXMnBjcoMg32TC1mzOvsv) to provide its online customer portal for ordering, dispatch, and invoicing. The platform underpins 'Customer Login' on the website.
• Allied airlines (Next Flight Out / IAC network)coreChannel Partner/ Reseller/ DistributorThrough its TSA-approved Indirect Air Carrier capability, VēLOX works with 'all major airlines' to arrange regional, national, and international air cargo shipments on the next flight out, with consolidated billing and real-time shipment monitoring.

Scale indicators7 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• MedSpeed: Healthcare-only logistics company providing scheduled, routed, and STAT delivery for hospitals, labs, and pharmacies. Operates a similar owned-branch model with HIPAA-trained drivers and is the closest direct competitor to VēLOX's medical core.
• AmeriQuest Medical Logistics: Medical courier and logistics provider offering specimen, pharmaceutical, and equipment delivery with HIPAA compliance. Closely comparable in vertical focus, regulatory posture, and customer mix to VēLOX.
• Stat Experts / Express Medical Couriers: Specialty medical courier providing STAT specimen pickup and pharmacy delivery with HIPAA-compliant workflows. Comparable in core offering (time-critical medical delivery) and target customer (labs, hospitals, pharmacies).
• Reliable Couriers: Medical and same-day courier operating across multiple U.S. metros with HIPAA-trained drivers and STAT/Express tiered services. Directly competes with VēLOX in same-day medical and small-parcel delivery.
• Ace Courier & Logistics: Regional medical and same-day courier with HIPAA-trained drivers serving hospitals, labs, and pharmacies. Similar tiered service (STAT, Express, Standard) and customer profile to VēLOX.

Broad incumbents

• OnTrac: Regional parcel carrier operating across the Western and Southwestern U.S. with same-day and next-day services. Comparable in last-mile delivery capability but competes in adjacent geographies rather than VēLOX's Midwest/East core.
• UPS Healthcare (Marken): Global healthcare logistics arm of UPS providing specimen, pharmaceutical, and clinical-trial cold-chain delivery. Overlaps with VēLOX's medical and IAC offerings as a much larger, broader competitor.
• FedEx Custom Critical: FedEx division providing time-critical, temperature-controlled, and medical expedited shipping with national air and ground capacity. Competes with VēLOX for higher-end medical and air-freight contracts at greater scale.

Regional players

• Airnet Systems (legacy medical air courier): Time-critical air courier serving healthcare, financial, and industrial customers with next-flight-out capability. Comparable to VēLOX's IAC air-freight offering though with a more air-transport-focused footprint.

Emerging players

• Dropoff: Same-day last-mile delivery company serving healthcare, retail, and industrial customers with vetted, background-checked drivers and a managed-services model. Comparable in service tiers and target verticals.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Velox Express