Novum

What Novum does

Novum (Zakład Usług Informatycznych NOVUM Sp. z o.o.) is a privately held Polish IT company founded in 1991 in Łomża that builds and integrates comprehensive banking software exclusively for Polish cooperative banks (Banki Spółdzielcze). Its portfolio centers on the Novum Bank (NUX) core banking platform — a Progress-based application stack supporting the full range of retail and corporate banking operations — surrounded by an integrated suite: Novum HOST (multivendor ATM/cash-recycler management across >1,000 devices), Novum EOD (workflow and document management), Hurtownia Danych Novum (data warehouse and BI), Internet Banking, Nasz Bank and Nasz Bank Junior mobile apps, the Novum eNBio hand-biometric authentication module, smartKARTA contactless ATM withdrawal, and Novum SPRINT digital signage. The company also sells and services banking hardware, principally KEBA EVO recycling ATMs and monofunctional ATMs.

The business model combines one-time software licensing, professional implementation/migration services, hardware resale, and recurring managed services (Help Desk 365 days/year, ATM servicing, training, maintenance) under multi-year contracts with custom quote-based pricing. Distribution is via direct enterprise engagement with bank decision-makers complemented by a nationwide network of approximately twenty authorized implementation and support partners, supported by the annual FANB (Forum Administratorów Novum Bank) conference as the primary relationship-building touchpoint. The company is reportedly self-funded and founder-held, with no disclosed external investors, and operates exclusively within Poland, making it a tightly focused vertical-software operator with high segment penetration rather than a diversified vendor.

Name

Novum

Legal name

Zakład Usług Informatycznych NOVUM Sp. z o.o.

Website

https://novum.pl

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

51–100 employees

Short description

Novum is a Polish IT company, founded in 1991 in Łomża, that develops and integrates comprehensive banking software (core banking, ATM management, mobile/internet banking, biometrics, workflow) exclusively for Polish cooperative banks, serving over 200 institutions.

Ownership category

akta.pro rank

Headquarters

HQ city

Lomza

HQ country

Poland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Banking Software Licensing: Sale and licensing of proprietary banking systems including core banking (Novum Bank/NUX), internet banking, workflow (EOD), data warehouse, and ATM management (HOST) to cooperative banks across Poland.
2. Implementation & Deployment Services: Professional services for software and hardware deployment, configuration, system migration (e.g., NOE to NUX), and installation services.
3. ATM Hardware Sales: Sale of KEBA bankomat recyklingowy (recycling ATMs), monofunctional ATMs, and related hardware with installation.
4. Ongoing Support & Maintenance: IT maintenance, Help Desk services (365 days/year), ATM servicing, training, and consultation services for deployed systems.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels8 records

Core offering

Novum develops, licenses, implements, and supports an integrated suite of proprietary banking IT systems — including the Novum Bank core banking platform, internet and mobile banking channels, multivendor ATM/cash recycler management, biometric authentication, document workflow, data warehouse, and digital signage — exclusively for Polish cooperative banks (Banki Spółdzielcze). The company complements its software with KEBA recycling ATM hardware, professional implementation services, and ongoing Help Desk, ATM servicing, and training, distributed directly and via a nationwide authorized partner network across Poland.

Product overview

Novum (Zakład Usług Informatycznych NOVUM Sp. z o.o.) is an IT services company founded in 1991, headquartered in Łomża, Poland, specializing in comprehensive banking IT systems for the cooperative banking sector. The product portfolio consists of the core Novum Bank system (the core banking platform — the backbone of the offering), supplemented by the Novum EOD workflow module for document/process management, the Hurtownia Danych Novum data warehouse for analytics and reporting, and the Novum SPRINT digital signage management module. The Novum HOST ATM management system handles multivendor ATMs, cash deposit machines, and recycling ATMs, while the Novum eNBio biometric authentication module provides hand-biometrics identity verification. The electronic banking channel consists of Internet Banking (online) and the Nasz Bank mobile app (iOS/Android), which also includes the Nasz Bank Junior children's banking app and the smartKARTA contactless ATM sub-brand. Novum also supplies and services banking hardware (recycling ATMs and single-function ATMs, primarily KEBA EVO), and provides professional services including implementation, training, ATM servicing, and Help Desk support.

Differentiator

Problem solved

Functional benefit

Brands

• Novum Bank: Core banking system for cooperative banks
• Nasz Bank
• Nasz Bank Junior
• Novum HOST
• Novum EOD
• Novum SPRINT
• Novum eNBio
• smartKARTA
• Hurtownia Danych Novum
• Internet Banking
• FANB
• BS.NET.pl

Products and services

• Novum Bank (NUX) Comprehensive core banking system supporting the full range of bank operations, including retail and corporate banking products, treasury, accounting, and data processing, built with proprietary modern technology for cooperative banks.
• Internet Banking Online banking platform providing 24/7 account and banking-service access for individual and corporate clients without visiting a branch, with multi-language support.
• Nasz Bank Mobile Application Mobile banking application extending Internet Banking with secure 24/7 account access, transaction authorization, transfers, card management, BLIK, and smartKARTA support, available on Android and iOS.
• Novum EOD (Workflow) Workflow management system for internal and external document and process circulation in cooperative banks of any size, automating correspondence, bank documents, offers, procedures, task planning, and deadline monitoring.
• Novum HOST Multivendor-class system for managing ATMs, cash deposit machines, biometric ATMs, and recycling ATMs, supporting domestic and international cards, biometric authorization, and cardless transactions across more than 1,000 ATMs.
• Novum eNBio (Biometric Authentication) Proprietary biometric authentication solution for confirming identity and authorizing transactions at ATM devices and bank branches using hand-biometrics methodology.
• Hurtownia Danych Novum (Data Warehouse) Data warehouse solution extending Novum Bank with analytics and reporting capabilities, transforming and storing data from multiple sources for fast access in business intelligence and sales processes.
• Novum SPRINT Digital signage system for managing the issuance of advertising materials and information on in-branch monitor networks and ATM screens at cooperative banks.
• smartKARTA Contactless ATM service enabling cash withdrawals and deposits without a physical bank card via the Nasz Bank mobile application; 1st place winner in Spółdzielcza Technologia Roku 2020.
• Nasz Bank Junior Mobile banking application for children under 13 combining savings learning and pocket money management with parental supervision, BLIK requesting, and mobile top-ups.
• KEBA EVO Recycling ATM Recycling ATM manufactured by KEBA, supplied and supported by Novum through its Novum HOST software, accepting cash deposits, dispensing withdrawals, recycling cash within the device, and operating 24/7.
• Monofunctional ATM Single-function ATM for cash withdrawals, including contactless, BLIK, and smartKARTA-based transactions.
• Wdrożenia (Implementation Services) Professional services for software and proprietary system deployment, configuration, hardware installation, system migration (e.g., NOE to NUX), IT maintenance, emergency repairs, consultations, audits, and concept work.
• Help Desk NOVUM 365-days-per-year technical support service providing professional telephone assistance to cooperative bank customers experiencing account access or application issues.
• Serwis Bankomatów (ATM Service) On-site maintenance and repair services for ATM hardware supplied and installed by Novum.
• Szkolenia (Training Services) Training services for Novum Bank system operation and administration, including free NOVinki webinars supporting cooperative banks in daily operations.

Quantifiable outcome

• 45% of cooperative banks in Poland use Novum Bank (NUX)
• +3 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability4 records

Feature8 records

Partnerships

Five partnerships are on record, tiered core and minor.

• ProgresscoreTechnology or IntegrationNovum holds PREMIUM Partner status with Progress, a global leader in business applications and database technologies. Progress technologies serve as the application platform underlying Novum's banking systems.
• ProxmoxcoreTechnology or IntegrationNovum is the only company in Poland with Proxmox Gold Partner status. Proxmox provides open-source virtualization (Proxmox VE), backup (Proxmox Backup Server), and email security (Proxmox Mail Gateway) solutions. Novum has completed dozens of Proxmox VE deployments in the banking sector.
• KEBAcoreTechnology or IntegrationKEBA is a manufacturer of bankomat recycling machines (recyclers). Novum is a KEBA partner, and Novum HOST system operates KEBA EVO recycling ATMs across Polish cooperative banks, with over 1000 such devices in the network.
• Incaso GroupcoreStrategic or Co-development PartnerIncaso Group, creator of advanced iAML tools, entered into cooperation with Novum to provide enhanced AML (Anti-Money Laundering) support for cooperative banks. This partnership strengthens Novum's compliance offering for the cooperative banking sector.
• FANB 2025 PartnersminorGTM or Marketing PartnerFANB 2025 (Forum Administratorów Novum Bank) event partners include: Progress, Dagma Bezpieczeństwo IT, Stromshield, Exatel, 3, Trecom, Basement, Atende, Zyxel, Huawei, FBC, Home Security, Safetica, Sekoia, Intel Plus, Lenovo — representing cybersecurity, infrastructure, and technology companies active in the Polish financial sector.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Temenos: Temenos is a global vendor of core banking software serving retail, commercial, and cooperative banks worldwide. It competes with Novum in the broader core banking market, with similar modular product suites (core, digital channels, payments).
• Fiserv: Fiserv is a global financial services technology provider offering core banking, digital channels, and payments solutions to banks and credit unions. It is a broad incumbent that competes with Novum at the high end of the community and cooperative bank segment.
• Asseco Poland: Asseco Poland is the largest Polish IT company and a major provider of banking software, including core banking, payment systems, and digital channels. While it serves a much broader set of financial institutions across multiple countries, it is the most direct large-scale competitor to Novum in Polish banking IT.
• FIS (Fidelity National Information Services): FIS is a global provider of banking and payments technology, including core banking platforms used by community and regional banks. As a broad incumbent, it overlaps with Novum's core banking, digital, and payments capabilities at much larger scale and geographic reach.
• Comarch: Comarch is a Polish-origin global IT services and software company with a large Banking & Financial Services division offering core banking, internet/mobile banking, and CRM. It serves both cooperative and commercial banks across multiple geographies, making it a comparable banking-software peer with a similar technology-led value proposition.

Emerging players

• Mambu: Mambu is a cloud-native core banking platform serving challenger banks, credit unions, and specialty lenders. While it does not target the Polish cooperative bank segment today, it represents the SaaS-based competition that Novum may face as that segment modernizes.
• Thought Machine: Thought Machine is a cloud-native core banking platform vendor targeting incumbent and challenger banks globally. It represents the emerging SaaS-based disruption to on-premise core banking stacks like Novum's, particularly relevant as European cooperative banks evaluate cloud migration.
• Backbase: Backbase provides a digital banking platform (engagement and digital-only banking) that overlays on top of legacy core banking systems. It is comparable to Novum's internet and mobile banking modules and competes for the same digital transformation budgets at European banks.

Others

• BS.NET.pl (Novum sub-brand): BS.NET.pl is an internet service for cooperative banking operated in association with Novum's technology. Listed for completeness as an ecosystem participant; it is not an independent competitor but illustrates Novum's embedded service role in the Polish cooperative banking sector.

Direct peers

• Jack Henry & Associates: Jack Henry is a leading US provider of core banking and complementary technology for community banks and credit unions. Its focus on small-to-mid-sized depository institutions makes it a strong functional analog to Novum's cooperative banking specialization, though the geographic and regulatory markets differ.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xfacebook.com/zuinovum
• YouTubeyoutube.com/channel/UCqjNnBfjUqfEquiG57rAH5Q
• Facebookfacebook.com/zuinovum
• LinkedInlinkedin.com/company/zuinovum

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Novum