Holland Board of Public Works
Holland Board of Public Works is a community-owned municipal utility providing electric, water, wastewater, and fiber internet services to residential and commercial customers in Holland, Hudsonville, and Zeeland, Michigan, operating on a nonprofit basis since 1893.
- Company typePrivate
- Founded1893
- HeadquartersHolland, United States
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Holland Board of Public Works does
Holland Board of Public Works (HBPW) is a community-owned municipal utility operating under the governance of the City of Holland, Michigan, providing electric, water, wastewater, and fiber internet services to residential and commercial customers in Holland, Hudsonville, and Zeeland. Founded in 1893, the utility operates as a government-state entity on a nonprofit basis, reinvesting ratepayer revenue into infrastructure and services rather than distributing profits. Its physical asset base includes the Holland Energy Park for power generation, the Holland Water Treatment Plant, the Holland Area Water Reclamation Facility, and a city-wide fiber network under construction with expected completion in Summer 2026.
HBPW generates revenue across five primary streams: electric service (recurring rates), water service (usage-based), wastewater service (recurring rates), fiber internet/broadband (subscription, including 2 Gig plans), and efficiency program rebates. The go-to-market motion is direct-to-consumer utility provision through owned infrastructure rather than traditional sales channels, supported by a customer portal (MyPortal) for account management, a 24/7 outage support line, and a Service Center at 625 Hastings Ave. Customer acquisition occurs via community presence and municipal service provision.
The utility supplements its core service lines with home and business efficiency rebate programs, the Home Energy 101 in-home education program (delivered through 12 local nonprofit partners), income-qualified assistance programs offering up to $5,000 per eligible household, and EV charging rebates. HBPW is governed by a Board of Directors including a President, Vice-President, elected board members, and ex-officio city officials, with Dave Koster serving as General Manager. The organization is subject to federal CCR regulations, Safe Drinking Water Act reporting requirements, and Michigan Public Service Commission filings under Public Act 295.
Holland Board of Public Works firmographics
Firmographics- Name
- Holland Board of Public Works
- Legal name
- Holland Board of Public Works
- Website
- https://hollandbpw.com
- Company type
- Private
- Founded year
- 1893
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Holland Board of Public Works is a community-owned municipal utility providing electric, water, wastewater, and fiber internet services to residential and commercial customers in Holland, Hudsonville, and Zeeland, Michigan, operating on a nonprofit basis since 1893.
- Ownership category
- akta.pro rank
Holland Board of Public Works industry classification
Industry- Product category
- Municipal Utility Services
- NAICS
- Water, Sewage and Other Systems (2213), Sewage Treatment Facilities (22132), Utilities (22), Utilities (221)
- SIC
- Water Supply (4941), Water, Sewer, Pipeline, Comm & Power Line Construction (1623), Cogeneration Services & Small Power Producers (4991)
- akta.pro primary industry
- Water Supply & Wastewater Utilities Administration (BPAIACAG)
- akta.pro secondary industry
- Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD)
Keywords
Where Holland Board of Public Works is headquartered
LocationHeadquarters
- HQ city
- Holland
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Holland Board of Public Works business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Infrastructure, Operations, Personnel, Technology or R&D, Others
Revenue model
- Electric Service: Electric distribution services to residential and commercial customers in the service territory. Revenue generated through electricity rates.
- Water Service: Water treatment and distribution services. Customers pay based on usage.
- Wastewater Service: Wastewater collection and treatment (Water Reclamation Facility). Revenue generated through service rates.
- Fiber Internet/Broadband: Fiber internet services including 2 Gig speeds, offered to Holland, Hudsonville, and Zeeland areas.
- Efficiency Program Rebates: Various rebate programs for residential and business customers for energy efficiency upgrades, HVAC, appliances, EV charging, and lighting improvements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Monthly | Electric Service Rates |
| Usage-based | Monthly | Water Service Rates |
| Subscription | Monthly | Fiber Internet Service |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
Holland Board of Public Works product offering
Product offeringCore offering
Holland Board of Public Works (Holland BPW) is a community-owned municipal utility that provides electricity generation and distribution, drinking water treatment and distribution, wastewater collection and treatment, and fiber-optic broadband internet services to residential and commercial customers in the greater Holland, Michigan area. The utility operates the Holland Energy Park for power generation, the Holland Water Treatment Plant, the Holland Area Water Reclamation Facility, and a city-wide fiber network, and supports its customers with efficiency rebates and energy education programs.
Product overview
Holland Board of Public Works (HBPW) is a community-owned municipal utility providing essential utility services through four core product lines: electricity, water, wastewater, and fiber internet. The utility operates through its Holland Energy Park for electric generation, the Holland Water Treatment Plant for drinking water, and the Holland Area Water Reclamation Facility for wastewater. HBPW offers a customer portal (MyPortal) for account management and supplements its core services with efficiency programs including home and business rebates, the Home Energy 101 education program, income-qualified assistance programs, and EV charging incentives. The organization serves the City of Holland, Hudsonville, and Zeeland areas.
Differentiator
Problem solved
Functional benefit
Products and services
- Electric Services Provides electricity generation, distribution, and transmission services to residential and commercial customers in the Holland service territory through the Holland Energy Park and the municipal electric grid.
- Water Services Provides drinking water treatment and distribution through the Holland Water Treatment Plant at 46 North Lakeshore Dr., Holland, MI 49424, delivering water that surpasses federal drinking water standards.
- Wastewater Services Provides wastewater collection and treatment through the Holland Area Water Reclamation Facility at 42 South River Ave., Holland, MI 49423.
- Fiber Internet / Broadband Provides fiber-optic internet services with speeds up to 2 Gig to residential and business customers in the City of Holland, Hudsonville, and Zeeland areas.
Quantifiable outcome
- Rates among lowest in Michigan for electric and water services
- +1 more outcomes
Companies that use Holland Board of Public Works
Customer profileSegments2 records
Ideal customer profiles2 records
Holland Board of Public Works technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Holland Board of Public Works partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- Michigan Municipal Electric Association (MMEA)coreDave Koster from Holland BPW testified before the Michigan House Energy Committee on behalf of MMEA, highlighting the benefits of municipal utilities. MMEA cited over $400 million in annual savings for public power customers in 2023, demonstrating the value of the nonprofit municipal utility model.
- Michigan House Energy CommitteecoreDave Koster testified before the Michigan House Energy Committee regarding municipal utility ownership and regulation. The committee subsequently passed two bills including House Bill 4486 regarding natural gas infrastructure.
- Holland Energy FundcoreNonprofit organization that supports the City of Holland's Community Energy Plan goals by promoting energy efficiency, sustainability, and conservation. Co-administers the Home Energy 101 program and offers additional rebates for City of Holland residents.
- Local Nonprofit Partners (Home Energy 101)coreNetwork of 12 local nonprofit organizations trained to perform Home Energy 101 in-home sessions: 3Sixty, GreenHome Institute, Good Samaritan, Heights of Hope, Lakeshore Habitat for Humanity, Latin Americans United for Progress (LAUP), Love Your Neighbor (LYN), Movement West Michigan, Ottawa County Community Action Agency, Renew Therapeutic Riding Center, Salvation Army, and Westcore Neighbors. These partners receive stipends per visit and can conduct sessions in English and Spanish.
- PADNOS Black River Recycling CenterminorLocal recycling partner that accepts gas-powered lawn tools for recycling. Holland BPW customers can recycle old gas tools when purchasing electric replacements and receive a Holland BPW recycling receipt to qualify for enhanced rebates.
- Mike's Junk HaulingminorLocal partner that provides free appliance pickup services for Holland BPW residential customers. The partner removes old appliances and relays information to Holland BPW for recycling rebate processing.
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
Holland Board of Public Works competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Holland Board of Public Works social profiles
Digital presenceHolland Board of Public Works financial estimates
Financial estimateRevenue estimate
Valuation estimate
Holland Board of Public Works leadership team
Management profileNumber of profiles
Profiles14 records
Holland Board of Public Works funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Holland Board of Public Works M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Holland Board of Public Works
What does Holland Board of Public Works do?
Holland Board of Public Works (Holland BPW) is a community-owned municipal utility that provides electricity generation and distribution, drinking water treatment and distribution, wastewater collection and treatment, and fiber-optic broadband internet services to residential and commercial customers in the greater Holland, Michigan area. The utility operates the Holland Energy Park for power generation, the Holland Water Treatment Plant, the Holland Area Water Reclamation Facility, and a city-wide fiber network, and supports its customers with efficiency rebates and energy education programs.
Is Holland Board of Public Works a public or private company?
Holland Board of Public Works is a private company. It is classified as state government owned and is currently operating.
When was Holland Board of Public Works founded?
Holland Board of Public Works was founded in 1893. It employs 101 to 250 people.
Where is Holland Board of Public Works based?
Holland Board of Public Works is headquartered in Holland, United States, in the North America region.
How does Holland Board of Public Works make money?
Five revenue lines are on record. Electric Service is the primary driver. The others are water Service, wastewater Service, fiber Internet/Broadband and efficiency Program Rebates.
Does Holland Board of Public Works have an API?
No public API is recorded for Holland Board of Public Works.
What industry is Holland Board of Public Works in?
Holland Board of Public Works's product category is Municipal Utility Services. Its primary akta.pro industry code is BPAIACAG, Water Supply & Wastewater Utilities Administration, with a secondary code of BPAIALAD, Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance). Its NAICS code is 2213 and its SIC code is 4941.