HC Info
HC Info operates LAMPS, a cloud SaaS platform that helps facilities create, document, and maintain Legionella water management plans and water quality benchmarking compliant with CDC, CMS, ASHRAE, Joint Commission, and AAMI standards, serving healthcare, hospitality, commercial real estate, and educational facilities across 10,000+ buildings globally.
- Company typePrivate
- Founded1995
- HeadquartersSeattle, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What HC Info does
HC Info is a Seattle-based private company founded in 1995 by Matt Freije that operates LAMPS (Legionella Awareness and Management Plan Software), a cloud-based SaaS platform for building water management programs. The platform helps facilities create, document, and maintain water management plans (WMPs) compliant with CDC, CMS QSO-17-30, ASHRAE 188/514, Joint Commission EC.02.05.02, AAMI ST108, ACHC, and VHA requirements, with integrated IoT sensor data analytics, LIMS API integrations, automated compliance reporting, and built-in training modules covering ASSE 12080 and EOCP BWS Operator certifications. The company sells three subscription tiers (LAMPS Plan, Benchmark, Complete) directly via e-commerce and through a channel of 80+ authorized WMP Partners including water treatment companies, engineering firms, industrial hygiene firms, and consultants, supported by referral and integration partnerships with laboratories, IoT sensor vendors, and professional societies.
HC Info's business model combines recurring SaaS subscriptions with one-time training course revenue ($50-$237 per course), bundled certification packages ($705-$897 for ASSE 12080 and EOCP BWS bundles), and transaction fees from certification exams ($100-$210). Volume discounts scale up to 50% for 200+ seats, and the platform serves 16,000+ users across approximately 10,000 buildings in healthcare, hospitality, commercial real estate, education, retail, government, and industrial facilities. The company has grown organically without venture capital or debt, has been profitable every year since launching LAMPS in 2016, and donates more than 10% of net operating revenue to non-profit organizations. Notable customers include Vanderbilt University Medical Center, CBRE Healthcare, Cushman & Wakefield, JLL, P&G, Dillard's, USC, Dow Jones, Disney, Advocate Health, and Queensland Health.
HC Info firmographics
Firmographics- Name
- HC Info
- Legal name
- HC Information Resources Inc.
- Website
- https://hcinfo.com
- Company type
- Private
- Founded year
- 1995
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- HC Info operates LAMPS, a cloud SaaS platform that helps facilities create, document, and maintain Legionella water management plans and water quality benchmarking compliant with CDC, CMS, ASHRAE, Joint Commission, and AAMI standards, serving healthcare, hospitality, commercial real estate, and educational facilities across 10,000+ buildings globally.
- Ownership category
- akta.pro rank
HC Info industry classification
Industry- Product category
- Water Management Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Environmental Consulting Services (541620)
- SIC
- Industrial Instruments For Measurement, Display, And Control (3823)
- akta.pro primary industry
- Water Safety Plans, Training & Documentation (Logbooks, SOPs) (BPABAJAL)
- akta.pro secondary industries
- Legionella Risk Assessment & Compliance Audits (BPABAJAA), Monitoring & Control (Dosing Systems, Remote Monitoring, Sensors) (BPABAJAK), Water Sampling, Testing & Laboratory Analysis (Legionella/Microbiology) (BPABAJAB), Water, Wastewater & Stormwater Compliance (BPAHAJAJ), Water Quality, Legionella & Plumbing Safety Programs (EDAEAKAC), Online Monitoring, Sensors & Instrumentation (SCADA-integrated analyzers, probes, samplers) (EUANAJAC)
Keywords
Where HC Info is headquartered
LocationHeadquarters
- HQ city
- Seattle
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
HC Info business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- LAMPS Software Subscriptions: SaaS subscription model for LAMPS cloud platform with three tiers: LAMPS Plan (water management plans), LAMPS Benchmark (water quality data analytics and IoT monitoring), and LAMPS Complete (comprehensive WMP + benchmarking + AAMI ST108). Subscriptions are annual with automatic cancellation if not renewed.
- Online Training Courses: Individual online courses and certification bundles for Legionella water safety and management. Courses are approved for ASSE 12080 certification, EOCP BWS Operator certification, and continuing education units. Includes 14 required courses for initial certification and 8-hour recertification course.
- ASSE 12080 Certification Exam Fees: Additional fees for ASSE 12080 certification exam ($200-$210 initial, $150-$160 recertification) purchased through LAMPS account after completing required courses.
- EOCP BWS Exam Fees: Additional fee for EOCP Building Water System Operator exam ($100) for BC and Yukon residents who complete required courses.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | ASSE 12080 Certification Training Bundle - 14 required courses for Legionella Water Safety and Management Specialist certification |
| Subscription | Annual | EOCP BWS Operator Certification Training Bundle - 11 required courses for Building Water System Operator certification (BC/Yukon) |
| Unit Pricing | Pay-as-you-go | Individual Legionella Training Courses |
| Unit Pricing | Pay-as-you-go | AAMI ST108 Device Processing Training Course |
| Subscription | Annual | ASSE 12080 Recertification Training |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels8 records
HC Info product offering
Product offeringCore offering
HC Info sells LAMPS (Legionella Awareness and Management Plan Software), a cloud-based SaaS platform that helps facilities create, manage, and audit water management plans to control Legionella and other waterborne pathogens. The platform is offered in three tiers (LAMPS Plan, LAMPS Benchmark, LAMPS Complete) covering water management plan content, IoT water quality benchmarking, lab integration, and AAMI ST108 compliance reporting. The company also offers approved online training and certification courses (ASSE 12080, EOCP BWS Operator, AAMI ST108) that are sold alongside the software.
Product overview
HC Info offers LAMPS, a cloud-based software-as-a-service platform comprising three product tiers: LAMPS Plan (water management plan content and compliance tools), LAMPS Benchmark (water quality benchmarking with IoT sensor analytics), and LAMPS Complete (full-featured tier combining both with AAMI ST108 support and lab integration). The platform is complemented by online training courses including ASSE 12080 Legionella certification, EOCP BWS Operator certification, and AAMI ST108 device processing training. Authorized WMP Partners provide implementation services to help facilities set up and use the software. HC Info also offers a LAMPS Validation Data Analytics (VDA) tool for Legionella and microbial result management.
Differentiator
Problem solved
Functional benefit
Brands
- LAMPS: Award-winning cloud solution for water quality management plans, data benchmarking, and approved training for Legionella prevention in building water systems.
- LAMPS Plan
- LAMPS Benchmark
- LAMPS Complete
Products and services
- LAMPS (Legionella Awareness and Management Plan Software)
- LAMPS Plan
Quantifiable outcome
- Facilities with 95-100% control measure compliance had 14.98% Legionella positivity vs 24.03% for facilities with 0.5-49% compliance, demonstrating that effective WMP implementation reduces Legionella risk.
- +2 more outcomes
Companies that use HC Info
Customer profileNamed customers17 records
Segments11 records
Ideal customer profiles7 records
HC Info technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature9 records
HC Info partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered core and minor.
- ASHRAEcoreHC Info's LAMPS helps facilities comply with ASHRAE Standards 188 and 514 for building water safety. The company provides guidance and training for these standards. ASHRAE 188 requires water management programs for buildings with risk factors; ASHRAE 514 expands scope to all microbial, chemical, and physical hazards.
- Centers for Disease Control and Prevention (CDC)coreLAMPS helps facilities comply with CDC recommendations for Legionella control. The CDC toolkit 'Developing a Water Management Program to Reduce Legionella Growth and Spread in Buildings' provides guidance that LAMPS implements.
- Centers for Medicare & Medicaid Services (CMS)coreLAMPS helps hospitals and nursing homes comply with CMS QSO-17-30 requirement to minimize risk of Legionnaires' disease for Medicare/Medicaid reimbursement.
- The Joint CommissioncoreLAMPS helps healthcare facilities comply with Joint Commission Standard EC.02.05.02 (formerly EC.02.05.01) for water management programs addressing Legionella and other waterborne pathogens.
- ASSE (American Society of Sanitary Engineering)coreHC Info is an approved provider for ASSE/IAPMO/ANSI Standard 12080 Legionella certification training. ASSE 12080 is the 'Professional Qualifications Standard for Legionella Water Safety and Management Personnel.'
- EOCP (Environmental Operators Certification Program)coreHC Info is officially approved to provide EOCP Building Water System (BWS) Operator certification training for building water system operators or service providers in BC or Yukon.
- AAMI (Association for the Advancement of Medical Instrumentation)coreAAMI Standard ST108 defines water quality requirements for medical device processing. LAMPS provides tools and training for AAMI ST108 compliance including data entry forms, analytics, and reporting for water quality parameters.
- Healthcare Sterile Processing Association (HSPA)minorHC Info's AAMI ST108 training course is approved for 2 Continuing Education (CE) hours by HSPA.
- Certification Board for Sterile Processing and Distribution (CBSPD)minorHC Info's AAMI ST108 training course is approved for 2 Contact Hours by CBSPD.
- Association of Water Technologies (AWT)coreHC Info's training courses are approved for continuing education units (CEUs) by AWT. HC Info received the 2019 AWT Supplier of the Year Award for LAMPS.
- Water Quality Association (WQA)minorHC Info's training courses are approved for continuing education units (CEUs) by the Water Quality Association.
- WMP Implementation Partners (80+ companies)core80+ water treatment companies, engineering firms, industrial hygiene firms, and consultants are authorized WMP Partners that help facilities set up LAMPS water management plans. Partners must complete training and have access to HC Info's technical support. Examples include Garratt-Callahan Company, Water Safety Group, and others mentioned in training testimonials.
- Integration Partners (Laboratories and IoT Companies)coreIntegration Partners include laboratories that test water samples for Legionella and other pathogens and have connected their LIMS systems to LAMPS via API, and companies providing hardware or software integrated with LAMPS sensor data analytics via API. These partners provide seamless data flow, analytics, and documentation for mutual customers.
- Referral PartnersminorProfessional societies or other organizations that arrange special discounts on LAMPS for their members, and companies that offer LAMPS users special discounts on their products.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
HC Info competitors and assessment
Company assessmentBroad incumbents
- Xylem: Xylem is a global water technology company providing smart metering, network monitoring, and analytics for water utilities and buildings. Its analytics and sensor capabilities for water quality are an adjacent competitive vector to HC Info's IoT-integrated benchmarking module.
- Watts Water Technologies: Watts Water manufactures plumbing, flow control, and water safety products including backflow preventers and water treatment equipment used in building water systems. It serves overlapping commercial/institutional customers and could expand into software-enabled water management, adjacent to HC Info's platform.
- Ecolab (Nalco Water): Ecolab's Nalco Water division supplies industrial and institutional water treatment chemicals, equipment, and digital services, including water management programs that overlap with HC Info's customer base. It is a broad incumbent whose water treatment partner channel also overlaps with HC Info's 80+ WMP Partners.
- Suez Water (SUEZ North America): Suez provides water and wastewater treatment services, including Legionella risk management for institutional customers. As a broad incumbent in water services, it competes for similar facility compliance budgets though primarily through service-led rather than software-led offerings.
- Veolia Water Technologies: Veolia provides water treatment services, legionella risk management, and digital water solutions to industrial, commercial, and healthcare customers globally. It competes broadly with HC Info in water safety/compliance services, with much greater scale and a different go-to-market.
Emerging players
- Aether Water Solutions: Aether Water Solutions provides water management technology and services for institutional and commercial facilities, addressing Legionella risk and compliance. It overlaps with HC Info's building water management focus but with a narrower product footprint.
- Special Pathogens Laboratory: Special Pathogens Laboratory is a Legionella and waterborne pathogen testing lab that supports hospital and facility water safety programs. It is a natural Integration Partner candidate alongside HC Info's lab integration partners, addressing overlapping end customers through testing rather than software.
- BGIS (Hydrant / Global Water Services): BGIS is a facility management services provider that has built water management and Legionella compliance capabilities for the properties it operates. It serves as both a potential customer channel and an emerging competitor in managed water safety services for commercial real estate.
Direct peers
- Phigenics: Phigenics provides Legionella and water management services and software to commercial and institutional facilities, including analytics, testing, and program implementation — directly competing with HC Info's LAMPS WMP and benchmarking offerings in the same healthcare, hospitality, and CRE verticals.
- LiquiTech: LiquiTech delivers Legionella prevention and water safety programs, including on-site validation, monitoring, and consulting, for hospitals and large facilities. It competes head-to-head with HC Info in the healthcare water management plan market and partners with healthcare systems on ASHRAE 188/CMS compliance.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks1 record
Key highlights1 record
Customer concentration
HC Info social profiles
Digital presenceHC Info compliance and trust
Trust signalCompliance7 records
HC Info financial estimates
Financial estimateRevenue estimate
Valuation estimate
HC Info leadership team
Management profileNumber of profiles
Profiles2 records
HC Info funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
HC Info M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about HC Info
What does HC Info do?
HC Info sells LAMPS (Legionella Awareness and Management Plan Software), a cloud-based SaaS platform that helps facilities create, manage, and audit water management plans to control Legionella and other waterborne pathogens. The platform is offered in three tiers (LAMPS Plan, LAMPS Benchmark, LAMPS Complete) covering water management plan content, IoT water quality benchmarking, lab integration, and AAMI ST108 compliance reporting. The company also offers approved online training and certification courses (ASSE 12080, EOCP BWS Operator, AAMI ST108) that are sold alongside the software.
Is HC Info a public or private company?
HC Info is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was HC Info founded?
HC Info was founded in 1995. It employs 1 to 10 people.
Where is HC Info based?
HC Info is headquartered in Seattle, United States, in the North America region.
How does HC Info make money?
Four revenue lines are on record. LAMPS Software Subscriptions are the primary driver. The others are online Training Courses, ASSE 12080 Certification Exam Fees and EOCP BWS Exam Fees.
Who are HC Info's main competitors?
Broad incumbents on record are Xylem, Watts Water Technologies, Ecolab (Nalco Water), Suez Water (SUEZ North America) and Veolia Water Technologies. Emerging players are Aether Water Solutions, Special Pathogens Laboratory and BGIS (Hydrant / Global Water Services). Direct peers are Phigenics and LiquiTech.
Does HC Info have an API?
Yes. HC Info offers API integrations that enable laboratories (LIMS systems) to connect with LAMPS for electronic transfer of sample data and test results. The API also allows companies providing hardware or software integrated with LAMPS sensor data analytics. Labs can automatically send certified test results directly into a facility's Water Management Plan.
What industry is HC Info in?
HC Info's product category is Water Management Software. Its primary akta.pro industry code is BPABAJAL, Water Safety Plans, Training & Documentation (Logbooks, SOPs), with a secondary code of BPABAJAA, Legionella Risk Assessment & Compliance Audits. Its NAICS code is 518 and its SIC code is 3823.