CareBuilder

What CareBuilder does

CareBuilder is a Dutch digital-care technology company founded in 1999 by John Vermeulen, operating as a private limited entity (CareBuilder BV) with a UK subsidiary (CareBuilder UK Ltd) and offices in Amsterdam and London. It sells an all-in-one SaaS care ecosystem — the CareBuilder Platform — organised around a "Pillars of Five" methodology that connects five care-chain stakeholders (clients, caregivers, families, managers, and IT/HR systems) through modular software and IoT hardware. The product surface spans the CB CarerPhone mobile app for on-site professionals, CB HomeHub in-home touchscreen for clients, the Virtual Care Centre web-based remote cockpit, and the Care Management Portal for organisational oversight, supported by hardware lines covering wearables (SOS watches, pendants, GPS devices), emergency alarms (pullcord, tap, panic button), mmWave radar sensors (CB SenseFall fall detection, CB SenseWell sleep/wellness, CB Beacon BLE positioning), and a Lifestyle Sensor family (door, motion, plug, climate, flood, bed/chair presence, incontinence sensors).

The technical core combines an AI-powered audio detection engine that automatically tags acoustic events (coughing, shouting, crying, snoring, distress) and triggers alerts linked to client records, a smart matching/triage engine that auto-assigns care tasks by role, urgency, proximity, availability, qualifications and preference, and a proprietary middleware layer that integrates with Nedap (EHR/care planning) and AFAS (HRM/roster) using unique client and staff IDs to synchronise plans, rosters, devices and communications. mmWave radar technology enables contactless, camera-free monitoring of presence, movement, falls, breathing and heart rate. The platform is ISO 9001:2015 and ISO/IEC 27001:2022 certified (each with zero major or minor non-conformities), GDPR compliant (EU and UK), and CE marked for hardware.

CareBuilder operates a sales-led enterprise GTM with direct field sales in both Amsterdam and London, quote-based pricing (no public rates), HubSpot for CRM and marketing automation, and an annual billing cadence. Customers named in the public footprint span UK elderly care, housing-with-care, social care and local-authority assistive technology (Blackwood Group, Shropshire Council, Community Integrated Care, SOL Connect, ESPO), and Dutch disability, intellectual-disability and specialist care (Lunet, Topaz, Demeter). Target buyers are care organisations with roughly 100 or more beds/clients across elderly care, disability care, home care, hospice/palliative and rehabilitation. No funding rounds, parent company, or revenue disclosures are present in the input record.

Name

CareBuilder

Legal name

CareBuilder BV

Website

https://carebuilder.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

CareBuilder is a Dutch digital care SaaS company founded in 1999 that sells an all-in-one ecosystem of software and IoT devices, connecting clients, caregivers, families and managers across elderly, disability, home and specialist care providers in the Netherlands and the United Kingdom.

Ownership category

akta.pro rank

Product category

Care Management Software

NAICS

Services for the Elderly and Persons with Disabilities (624120), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Prepackaged Software (7372), Services-Home Health Care Services (8082), Surgical & Medical Instruments & Apparatus (3841)

akta.pro industry

PRIMARYHLALABAF

Chronic Care & Remote Patient Monitoring (RPM) Platforms

Healthcare & Life Sciences/Telehealth Platforms/Provider-Integrated Virtual Care Platforms (Health Systems/Clinics)

SECONDARYHLACAFAH

Virtual Nursing, Telemonitoring & Command Center Platforms

Healthcare & Life Sciences/Digital Health & Health IT/Remote Patient Monitoring (RPM) & Connected Care Platforms

SECONDARYHLACAFAE

Elderly/Frail & Assisted Living Connected Care (PERS/Fall Detection)

Healthcare & Life Sciences/Digital Health & Health IT/Remote Patient Monitoring (RPM) & Connected Care Platforms

SECONDARYHLALAFAI

Geriatric, Frailty & Fall-Prevention Remote Monitoring

Healthcare & Life Sciences/Telehealth Platforms/Chronic Care & Remote Patient Monitoring (RPM) Platforms

Keywords

• Care management software
• Remote patient monitoring
• Elderly care technology
• Connected care platform
• Assistive technology

Headquarters

HQ city

Amsterdam

HQ country

Netherlands

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Supply Chain, Operations

Revenue model

1. SaaS Platform Subscription: CareBuilder operates as a SaaS platform with subscriptions for access to its integrated care ecosystem. Organisations pay for the platform as a whole, including modules for care management, remote care, middleware integration, and device management. Pricing is likely tiered by organisation size or module selection, with the 'Request a Demo' and contact-sales model indicating enterprise-grade contracts.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

CareBuilder is an all-in-one SaaS care platform that connects clients, caregivers, families, managers, and IT systems within healthcare and social care organisations through modular apps, a middleware integration layer, and IoT devices. The platform provides remote monitoring, smart triage, AI audio detection, mmWave fall detection, lifestyle sensors, wearables, and emergency alarms to digitise elderly, disability, home, hospice, and rehabilitation care delivery.

Product overview

CareBuilder is a Dutch healthcare technology company offering an all-in-one connected care ecosystem. The core CareBuilder Platform brings together clients, caregivers, families, and managers through a unified operating model based on the Pillars of Five approach. The platform is supported by the CB CarerPhone mobile app for on-site professionals, the CB HomeHub interactive client device, the Virtual Care Centre for remote monitoring, and the Care Management Portal for organisational oversight. The hardware portfolio includes Wearables (watches, pendants, GPS devices), Emergency Alarms (pullcord, tap button, panic button), mmWave Technology (radar-based fall and wellness sensors including CB SenseFall, CB SenseWell, and CB Beacon), Lifestyle Sensors (door, motion, power, climate, flood, bed, chair, and incontinence sensors), and Middleware for connecting external systems such as Nedap and AFAS.

Differentiator

Problem solved

Functional benefit

Products and services

• CareBuilder Platform All-in-one ecosystem bringing together users, data, tasks, and technology in a single platform that connects clients, care professionals, family members, managers, and external systems through the Pillars of Five approach. Provides a single operating model for care organisations across elderly, disability, home, hospice, and rehabilitation care.
• CB CarerPhone Mobile application for care professionals working on-site, providing tasks, notifications, communication, instructions, and protocols in one place. Automatically recognises role, location, and availability to show only relevant information. Supports automatic video start for urgent alerts, colleague location visibility, and NFC/QR code setup.
• CB HomeHub Personalised in-home interactive touchscreen for clients with customisable layout, clear icons, spoken instructions, and video guidance. Includes self-care reminders, one-touch help, video calling, music, messaging, and AI audio detection. Adapts from rich interactive screen to simplified layout based on client ability.
• Virtual Care Centre Web-based digital cockpit for remote care that provides full visibility and control of remote care activities from one dashboard. Includes real-time alerts, task management, AI audio monitoring, video calling, IP camera access, staff location tracking, KPI dashboards, drag-and-drop rescheduling, and automatic reporting.
• Care Management Portal Central portal for care organisations to manage, connect, and optimise service processes. Includes smart triage and matching, protocol builder, device management, content management, CRM, and IoT and scenario management.
• Wearables Wearable sensors providing continuous, discreet monitoring of health and activity, including SOS watches, wrist and pendant devices with fall detection, GPS tracking, and two-way voice communication. Product range includes CB Guardian Watch, CB Sentinel Watch, CB Sentinel Find, EV04, EV05, and CB Wayfarer Pebble.
• Emergency Alarms Instant emergency alert systems providing 24/7 access to care. Devices include CB Monaco Pullcord, CB Tap Button, and CB Panic Button+, connecting clients to caregivers through the CareBuilder platform for immediate response.
• mmWave Technology Contactless radar monitoring technology using mmWave sensors that detect presence, movement, falls, breathing, and heart rate without cameras or wearables. Product range includes CB SenseFall (ceiling-mounted fall sensor), CB SenseWell (wellness/sleep sensor), and CB Beacon (BLE indoor positioning beacon).
• Lifestyle Sensors Smart home sensors that track daily routines and detect subtle behaviour changes for preventive care. Range includes CB SenseEntry (door/window), CB SenseMotion (motion), CB SensePower (smart plug), CB SenseClimate (temperature/humidity), CB SenseFlood (water leak), CB SenseBed Plus and CB SenseChair Plus (presence), CB SenseDry Mat Plus and CB SenseDry Clip Plus (incontinence), and CB SenseStatus Plus (analogue system connector).
• Middleware Integration platform connecting separate systems, apps, data sources, and point solutions into one cohesive ecosystem. Links care plans from Nedap, roster data from AFAS, device signals, and multidisciplinary communication into a unified infrastructure, managing unique client and staff IDs to ensure data is always synced.

Quantifiable outcome

• Certified with zero major or minor non-conformities in ISO 9001 and ISO 27001 audits

Named customers8 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability7 records

Feature9 records

Partnerships

Two partnerships are on record, tiered core.

• NedapcoreTechnology or IntegrationCareBuilder integrates with Nedap's Electronic Client Datasets (ECDs/care planning systems) as part of its middleware layer. Nedap's care plan information is pulled into the CareBuilder platform and synced with other data sources (staff rosters, devices) using unique client and staff IDs.
• AFAScoreTechnology or IntegrationCareBuilder integrates with AFAS HRM and roster systems as part of its middleware layer. AFAS roster data and HR information is connected to CareBuilder's platform to enable unified task allocation, staff matching and workforce visibility.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Possum (Possum-Tek): UK-based assistive technology provider focused on environmental controls and telecare for elderly and disabled users. Comparable in assistive technology scope, though with a narrower geographic footprint and less middleware/SaaS depth.

Direct peers

• Tunstall Group: UK-based technology-enabled care platform offering telecare sensors, alarms, monitoring centers, and integrated software for elderly/disability care. Directly comparable as a UK/NL TEC platform spanning hardware, SaaS, and virtual monitoring services.
• Buddi: UK personal safety and location monitoring company offering wearables, fall detection, and connected care platforms. Overlaps with CareBuilder's wearable, GPS, and fall-detection product range for elderly/disability users.
• Vayyar Care: Israeli company using mmWave radar for contactless fall detection, presence sensing, and vital sign monitoring in elderly care facilities. Direct overlap with CareBuilder's mmWave radar-based SenseFall/SenseWell proposition.
• Careium: Swedish/Nordic TEC provider (formerly Doro Care) delivering telecare alarms, sensors, and digital care platforms to elderly care organisations. Comparable as a European social alarms and connected-care SaaS/hardware provider.
• Appello: UK technology-enabled care provider supplying dispersed alarm units, monitoring platforms, and digital telecare services to housing providers and local authorities. Closely comparable as a UK-focused TEC platform serving housing-with-care customers.
• Essence SmartCare: Telecare and remote monitoring provider offering fall detection, wearables, and IoT-based care platforms for elderly care providers and operators. Comparable in connected hardware-plus-software care delivery.
• Enovation Group: Benelux-based healthcare IT platform providing care planning, telehealth, medication management, and integrations to home care and elderly care providers. Direct overlap with CareBuilder's middle-market focus on care organisations in the Netherlands.

Emerging players

• Alcuris: UK-based digital care startup offering passive monitoring sensors, predictive analytics, and dashboards for adult social care. Overlapping focus on elderly behavioural pattern monitoring, though smaller and earlier-stage than CareBuilder.
• Howz: UK smart-home monitoring platform for elderly clients using domestic energy and motion sensors to detect routine changes. Comparable niche-overlap with CareBuilder's lifestyle sensor stack, but narrower product breadth.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/soft-orange-b.v.

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CareBuilder