What PSPinc does

Pacific Software Publishing, Inc. (PSPinc) is a privately held, Bellevue, Washington-based technology company founded in 1987 by Kenichi Uchikura. It operates as an all-in-one online business solutions provider, offering web and email hosting, domain registration, a proprietary bilingual website builder (WebdeXpress), SaaS tools (Biznomos, Pass Wizard, NewsMAIL, MegaMail, InforMakers, WebdeReserve, Click It Audio), and professional services spanning web design, custom development, digital marketing, IT support, and Japanese-English localization. The company reports serving 40,000+ customers globally and is differentiated by 38+ years of English-Japanese bilingual capability and a fully in-house technology stack that is also licensed OEM/white-label to enterprises such as Otsuka Corporation in Japan.

The core technology is a proprietary Linux-based hosting platform originated on Windows NT in 1996, supporting sub-brands Dreamersi, Parcom, and VPS tiers across shared, VPS, and dedicated environments. Recent product investment has layered in generative AI content tooling (WebdeXpress AI Assist, 2025), FIDO2/WebAuthn passkey authentication (2025), a managed VPS product (Dreamersi VPS, 2026), and the Biznomos association management SaaS (2024). Infrastructure spans 400+ self-managed servers with a 99.99% SLA uptime guarantee.

PSPinc monetizes through a mix of recurring subscriptions (hosting $67-$1,500/year; Biznomos $1,500/year; IT support $1,250-$3,300/month), one-time fees for web design ($599-$7,999), e-commerce setup ($350-$1,200), content creation ($999-$5,999), and licensing/OEM royalties from Japanese enterprise white-label deployments. GTM combines self-serve signup via the My PSPINC storefront, inside sales for upselling, a $50-credit partner/reseller program, and direct engagement for professional services, with a customer base skewed to SMBs and Japanese-American businesses supplemented by named enterprise hosting clients such as Japan Airlines and Nippon Express.

Name

PSPinc

Legal name

Pacific Software Publishing, Inc.

Website

https://pspinc.com

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

11–50 employees

Short description

Pacific Software Publishing, Inc. (PSPinc) is a Bellevue, WA-based privately held technology company providing bilingual (English/Japanese) web and email hosting, a proprietary website builder, SaaS business tools, and professional services to over 40,000 SMB and enterprise customers across the U.S., Japan, and Vietnam.

Ownership category

akta.pro rank

Headquarters

HQ city

Bellevue

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Web & Email Hosting Subscriptions: Annual subscription-based hosting plans for Dreamersi (email-only, web hosting, or combined), Parcom (Neo, Neo Plus, Neo Deluxe), and VPS (Starter, Plus, Pro). Revenue generated through recurring annual or monthly fees with free domain registration bundled.
2. SaaS Tools Subscriptions: Subscription revenue from proprietary SaaS products including Biznomos (business association management at $156.25/month or $1,500/year), Pass Wizard Pro, NewsMAIL, MegaMail, InforMakers, and other online business tools.
3. Professional Services: One-time and recurring fees for web design, custom web/mobile app development, brand/logo design, digital marketing (Google Ads management, SEO), content creation, localization, and IT support services. Marketing plans range from $160-$480/month; web design from $599-$7,999; IT support from $1,250-$3,300/month.
4. Domain Registration & Transfer: Revenue from domain registration and transfer services across a wide range of TLDs (.com, .net, .org, .biz, .info, .us, .top, .online, .tv, .me, .ai, .co, etc.).
5. Software Licensing & OEM: Proprietary hosting platform and software licensed/white-labeled to major Japanese companies, including Otsuka Corporation. Part of the company's historical revenue model from its roots as a software localization firm.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels10 records

Core offering

PSPinc provides web hosting, email hosting, domain registration, and website building tools (WebdeXpress) through its Dreamersi and Parcom platforms, supplemented by SaaS business tools (Biznomos, Pass Wizard, NewsMAIL) and professional services including web design, custom development, digital marketing, and IT support. The platform is built on proprietary Linux-based hosting infrastructure originally developed in-house in 1996 and is offered with full bilingual (English/Japanese) capabilities.

Product overview

PSPinc operates as an all-in-one business technology partner offering a comprehensive suite of web hosting, business tools, and digital services. The core product portfolio centers on Dreamersi, a bilingual (English/Japanese) web and email hosting platform that includes the proprietary WebdeXpress website builder with AI Assist capabilities. Supporting hosting products include Parcom (cPanel-based hosting), Virtual Private Servers (VPS) in three tiers, and e-commerce solutions via ShopSite. The business tools suite encompasses Biznomos (association management), Pass Wizard (password management), NewsMAIL/MegaMail (email marketing), InforMakers (form builder), Click It Audio, and WebdeReserve (reservations). PSPinc also offers Tap-To-Call, a senior-focused iOS phone app. The ecosystem is unified through My PSPINC (payment/billing portal) and PSPINC/Apps (single sign-on hub), serving 40,000+ clients primarily in the US and Japan.

Differentiator

Problem solved

Functional benefit

Brands

• Dreamersi: Flagship bilingual web and email hosting platform with website builder, domain registration, and VPS options for small businesses in the U.S. and Japan.
• Parcom
• Biznomos
• WebdeXpress
• Pass Wizard
• NewsMAIL
• MegaMail
• Click It Audio
• InforMakers
• YourHost
• Tap-To-Call

Products and services

• Dreamersi Web & Email Hosting
• Parcom Hosting
• Virtual Private Servers (VPS)
• WebdeXpress Website Builder
• Biznomos
• Pass Wizard
• NewsMAIL
• MegaMail
• ShopSite
• InforMakers
• Click It Audio
• WebdeReserve
• Tap-To-Call iOS App
• Web Design Services
• Web & App Development
• Digital Marketing Services
• IT Support & Network Design
• eCommerce Solutions
• Content Creation Services
• Localization Services
• Brand Design Services
• OEM Hosting Platform Licensing

Quantifiable outcome

• 413.23% increase in ad conversions for RakiRaki Ramen (from 128.86 to 661.35) in under 1 year
• +4 more outcomes

Named customers15 records

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature9 records

Partnerships

Ten partnerships are on record, tiered minor.

• PSP Children FoundationminorOthersPSPinc has supported the PSP Children Foundation, a nonprofit established in 2012 following the Great East Japan Earthquake to support children affected by natural disasters. The foundation partnered with the Washington Foster School of Business from 2017-2019 to host charity golf tournaments that funded scholarships for 5 business school students.
• Seattle ExecsminorOthersSeattle Execs is a business networking organization. PSPinc supports Seattle Execs as a community partner by providing homepage and email hosting packages.
• Eastside Japanese Festival Association (ENMA)minorOthersEastside Japanese Festival Association (ENMA) organizes Japanese cultural festivals in the Eastside Seattle area. PSPinc provides hosting support as a community partner.
• Hyogo Business & Culture CenterminorOthersHyogo Business & Culture Center supports Japanese businesses and cultural exchange in the Seattle area. PSPinc provides hosting support as a community partner.
• Japanese American Chamber of Commerce (JACC)minorOthersJapanese American Chamber of Commerce (JACC) is a business organization serving the Japanese-American business community. PSPinc provides hosting support as a community partner.
• Obon SocietyminorOthersObon Society is a nonprofit organization focused on Japanese-American community building and cultural exchange. PSPinc provides hosting support as a community partner.
• UW Japanese Alumni Association (Nikkei)minorOthersUniversity of Washington Japanese Alumni Association (Nikkei) serves alumni of Japanese descent. PSPinc provides hosting support as a community partner.
• University of Washington Foster School of BusinessminorOthersPSPinc partnered with UW Foster School of Business through the PSP Children Foundation to host charity golf tournaments (2017-2019) that funded scholarships for 5 business school students. PSPinc also received the UW William D. Bradford Minority Business of the Year award from this institution.
• SavePuppy.orgminorOthersSavePuppy.org is an animal rescue nonprofit. PSPinc provides hosting support as a community partner.
• South Bay Care & SharingminorOthersSouth Bay Care & Sharing is a community nonprofit organization. PSPinc provides hosting support as a community partner.

Scale indicators9 records

Recent moves13 records

Expansion highlights7 records

Broad incumbents

• GoDaddy: GoDaddy is the largest SMB-focused web hosting and domain registrar globally. While much broader in scope than PSPinc, both target small businesses needing hosting, email, websites, and domains—making GoDaddy a direct competitive benchmark for PSPinc's core offering.
• Bluehost: Bluehost is a major shared hosting and VPS provider owned by Newfold Digital, offering WordPress-focused plans at low price points comparable to PSPinc's Dreamersi and Parcom lines. Both target SMBs needing affordable hosting bundles.
• Hostinger: Hostinger is a low-cost hosting provider with aggressive pricing across shared, VPS, and managed WordPress hosting. While not bilingual, Hostinger represents the global low-cost pricing pressure facing PSPinc's hosting business.
• IONOS (1&1): IONOS is a major European hosting provider with global SMB hosting, VPS, and website builder offerings. Comparable to PSPinc in targeting SMBs with bundled hosting + website + email solutions.

Direct peers

• Squarespace: Squarespace is a website builder and hosting platform targeting SMBs, with templated design and subscription pricing comparable to PSPinc's WebdeXpress builder bundled with Dreamersi hosting. Both compete for design-conscious SMB customers seeking all-in-one solutions.
• Wix: Wix offers a drag-and-drop website builder with hosting and AI-powered design features. Like PSPinc, Wix targets SMBs and has integrated generative AI tools into its builder, making it a direct competitor in the website builder + hosting space.
• DreamHost: DreamHost is an independent, privately-held hosting company offering shared, VPS, and managed hosting with a focus on SMBs and developers. PSPinc's independent, bootstrapped history and SMB-focused hosting positioning parallel DreamHost's market posture.

Regional players

• XServer (Japan): XServer is one of Japan's largest domestic hosting providers, serving Japanese SMBs with bilingual (Japanese-only) hosting and website builder products. Comparable to PSPinc's Dreamersi offering in Japan-market positioning, though XServer focuses purely on Japanese customers.
• Sakura Internet (Japan): Sakura Internet is a leading Japanese hosting and VPS provider serving Japanese SMBs and developers. PSPinc's hosting platform competes with Sakura in the Japanese SMB market, particularly for PSPinc's OEM/white-label clients like Otsuka Corporation.

Emerging players

• Shopify: Shopify dominates SMB e-commerce platform hosting and competes indirectly with PSPinc's ShopSite offering. Both serve SMBs needing website + commerce + hosting bundles, though Shopify focuses more on retail/D2C while PSPinc targets Japanese-American SMBs more broadly.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/pspinc
• Facebookfacebook.com/uchikura
• LinkedInlinkedin.com/in/ryanheinrichs

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PSPinc