Bermuda Hospitals Board

What Bermuda Hospitals Board does

Bermuda Hospitals Board (BHB) is a quasi-autonomous non-governmental organisation (quango) established under the Bermuda Hospitals Board Act 1970, serving as the sole statutory provider of acute hospital, emergency, mental health, and comprehensive diagnostic services for the entire population of Bermuda. BHB operates three core facilities: King Edward VII Memorial Hospital (KEMH), the primary acute care hospital providing 24/7 emergency and critical care, maternity, paediatrics, oncology, and surgical services; Mid-Atlantic Wellness Institute (MWI), the mental health facility offering acute psychiatric, child and adolescent, substance abuse, and intellectual disability programmes; and Lamb Foggo Urgent Care Centre, providing after-hours non-emergency care in St. David's. The organisation is Bermuda's second largest employer with approximately 1,800 staff.

BHB's underlying technology infrastructure centres on the PEARL Electronic Medical Record system (implemented October 2022) for integrated care coordination across all facilities, complemented by comprehensive diagnostic imaging (CT, MRI, 3D mammography, ultrasound, X-ray, nuclear medicine) and laboratory automation. A trans-oceanic telestroke partnership with Johns Hopkins Medicine International provides remote specialist evaluation and treatment guidance. The organisation holds top-level Accreditation Canada Exemplary Standing (the only healthcare organisation in Bermuda accredited by this body), CARF accreditation for addiction services, and American College of Radiology Breast Imaging Center of Excellence designation.

BHB's business model is dominated by Bermuda Government appropriations under its statutory funding arrangement, supplemented by hospital fees, patient billing, and charitable contributions from the Bermuda Hospitals Charitable Foundation and Hospitals Auxiliary of Bermuda. Services are accessed through referrals, emergency presentations, and community walk-ins, with the organisation operating separate from the Government of Bermuda under its own Board-approved governance framework and Financial Instructions. Strategic clinical affiliations with Johns Hopkins Medicine International and Dana-Farber Cancer Institute provide access to specialist expertise and best practices, supporting BHB's role as a comprehensive small-jurisdiction healthcare system.

Name

Bermuda Hospitals Board

Legal name

Bermuda Hospitals Board

Website

https://bermudahospitals.bm

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Bermuda Hospitals Board is the sole statutory provider of acute hospital, emergency, mental health, and comprehensive diagnostic services for Bermuda's entire population, operating King Edward VII Memorial Hospital, Mid-Atlantic Wellness Institute, and Lamb Foggo Urgent Care Centre with approximately 1,800 staff.

Ownership category

akta.pro rank

Product category

Public Hospital Services

NAICS

General Medical and Surgical Hospitals (6221), General Medical and Surgical Hospitals (622110), Hospitals (622), Psychiatric and Substance Abuse Hospitals (62221)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Hospitals (8060), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Safety-Net & Public Hospitals (HLAFAAAD)

Keywords

• Acute hospital care
• Mental health services
• Diagnostic imaging services
• Emergency medical services
• Rehabilitative healthcare

Headquarters

HQ city

Hamilton

HQ country

Bermuda

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Public Funding and Government Appropriations: BHB is a quasi autonomous non-governmental organisation (quango) established under the Bermuda Hospitals Board Act 1970. As a publicly funded statutory authority, the majority of revenue comes from Bermuda Government funding and appropriations. While publicly funded and committed to transparency, BHB operates separate from the Government of Bermuda with its own governance framework.
2. Hospital Fees and Patient Billing: BHB generates revenue through hospital fees and patient billing for various medical services including diagnostic tests, procedures, and inpatient/outpatient care.
3. Donations and Charitable Contributions: Bermuda Hospitals Charitable Foundation and Hospitals Auxiliary of Bermuda provide significant donations supporting equipment, facilities, and patient care improvements.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Bermuda Hospitals Board operates Bermuda's public hospital system, providing diagnostic, medical, acute, mental health, and rehabilitative services to all residents of Bermuda. Its core offerings include 24/7 emergency and critical care at King Edward VII Memorial Hospital (KEMH), acute mental health and rehabilitation at Mid-Atlantic Wellness Institute (MWI), walk-in urgent care at the Lamb Foggo Urgent Care Centre, and supporting outpatient services such as oncology, diagnostic imaging, laboratory, maternity, paediatrics, hospice, and blood donor services.

Product overview

Bermuda Hospitals Board operates a comprehensive healthcare system consisting of three main facilities: King Edward VII Memorial Hospital (KEMH) as the primary acute care hospital, Mid-Atlantic Wellness Institute (MWI) for mental health services, and Lamb Foggo Urgent Care Centre for non-emergency after-hours care. The organization provides diagnostic services (laboratory, imaging, cardiac diagnostics), acute and inpatient care (emergency, maternity, paediatrics, critical care), outpatient services (oncology, rehabilitation, surgery), mental health services, and specialized programmes including the DREAM Centre for chronic disease management, Turning Point for addiction services, and a Primary Stroke Centre. BHB also operates supporting services such as the Bermuda Blood Donor Centre, hospice care (Agape House), and utilizes the PEARL electronic medical record system for patient documentation.

Differentiator

Problem solved

Functional benefit

Brands

• Turning Point: Addiction services department providing intensive outpatient treatment, outpatient treatment, and withdrawal management for substance use disorders/addictions (adults).
• PEARL
• DREAM Centre

Products and services

• King Edward VII Memorial Hospital (KEMH) Primary acute care hospital operated by BHB, providing 24/7 emergency services, critical care, maternity, paediatrics (Gosling Unit), surgical services, oncology, and comprehensive diagnostic imaging for all Bermuda residents.
• Mid-Atlantic Wellness Institute (MWI) Mental health facility providing acute psychiatric care, child and adolescent services, intellectual disability programme, substance abuse treatment, rehabilitation services, and allied health services.
• Lamb Foggo Urgent Care Centre Urgent care facility in St. David's providing after-hours medical attention for non-emergency conditions, operating evenings and weekends.
• Diagnostic Imaging Services Comprehensive imaging services including CT/CAT scans, MRI, 3D mammography, ultrasound, X-ray, and nuclear medicine for diagnosis and treatment monitoring.
• Laboratory Services Comprehensive laboratory testing services supporting diagnosis and treatment monitoring across the BHB hospital system.
• Oncology Services Comprehensive cancer care including medical oncology, radiation therapy, and an integrated cancer pathway for breast cancer patients.
• Primary Stroke Centre Specialised centre for stroke treatment and care, recognised by Accreditation Canada with a Distinction Award and supported by a trans-oceanic telestroke service in partnership with Johns Hopkins.
• Agape House Hospice Hospice care services providing compassionate end-of-life care, supported by Friends of Hospice volunteers (Compassionate Care Partners).
• DREAM Centre Diabetes, Respiratory, Endocrine and Metabolism centre offering free health screenings and chronic disease management for asthma, COPD, and diabetes.
• Turning Point (Addiction Services) Outpatient counselling and addiction services department offering intensive outpatient treatment, outpatient treatment, and withdrawal management for substance use disorders. CARF-accredited.
• Bermuda Blood Donor Centre Blood collection and donor services supporting Bermuda's blood supply through corporate blood drives (e.g., 21-company annual Corporate Blood Drive competition) and public donations.
• Cardiac Diagnostics Specialised cardiac diagnostic services including Cardiac CT Scanning, supporting cardiac care and rehabilitation.
• Rehabilitation Services Outpatient rehabilitation services supporting recovery from injury, surgery, cardiac events, and chronic conditions.
• Outpatient Surgery Outpatient surgical services delivered at BHB for procedures that do not require an overnight hospital stay.
• Hyperbaric Chamber Therapy Hyperbaric oxygen therapy services for treating conditions such as decompression sickness and wound healing.

Quantifiable outcome

• 60% reduction in Emergency Department median boarding times (from ~50 hours to ~20 hours)
• +2 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Ten partnerships are on record, tiered minor and core.

• AcumenticeminorImplementation/ SI/ Consulting Partner · 18 June 2026Acumentice, a UK-based healthcare consultancy, was contracted to conduct an independent operational review of the Emergency Department at KEMH. The engagement follows Ministry of Health's directive for an independent assessment to support immediate and sustained improvements.
• Bermuda Industrial Union (BIU)coreOthers · 11 July 2017BHB and Bermuda Industrial Union signed a three-year agreement covering terms and conditions for workers, demonstrating BHB's commitment to structured labour relations.
• Drexel UniversityminorStrategic or Co-development Partner · 1 April 2016BHB partnered with Drexel University to provide employees with online education opportunities, supporting professional development and continuing education for BHB staff.
• Paget Health ServicescoreStrategic or Co-development Partner · 1 December 2010Paget Health Services was selected as the preferred bidder and contracted to build the new acute care hospital facility at KEMH under a public-private partnership arrangement. The partnership delivered the Acute Care Wing which opened in 2014.
• Dana-Farber Cancer InstitutecoreStrategic or Co-development Partner · 28 August 2008BHB partnered with Dana-Farber Cancer Institute and Partners International to establish a Men's Clinic and improve cancer care services in Bermuda, providing access to world-class oncology expertise.
• Johns Hopkins Medicine InternationalcoreStrategic or Co-development PartnerJohns Hopkins Medicine International serves as BHB's clinical affiliate, providing overseas partners support, clinical education, consultation, and the trans-oceanic telestroke service. The partnership supports quality improvement, staff training, and access to world-class specialist expertise for Bermuda's healthcare needs.
• Accreditation CanadacoreOthersAccreditation Canada is the independent organisation that accredits both KEMH and MWI, examining and verifying quality of care and service standards. BHB has achieved top-level accreditation and Exemplary Standing through multiple accreditation cycles.
• Hospitals Auxiliary of Bermuda (HAB)coreOthersHospitals Auxiliary of Bermuda is a sister charity that coordinates volunteers and fundraising to benefit BHB's patients and families. HAB has donated over $600,000 in new equipment and vehicles, including ambulances worth almost $250,000, biomedical vans, and various medical equipment.
• Friends of HospicecoreOthersFriends of Hospice partners with BHB to support hospice care services, coordinating Compassionate Care Partners volunteers for Agape House hospice patients and families.
• Bermuda CollegeminorStrategic or Co-development PartnerBHB partners with Bermuda College for the Summer Student Programme and nursing certificate programmes, supporting healthcare careers education for Bermuda residents.

Scale indicators6 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Cayman Islands Health Services Authority: Statutory authority operating the only hospital and primary healthcare facilities for the Cayman Islands population (~65,000). Directly comparable as a small-island public hospital authority serving a similar-sized captive population with comprehensive acute and outpatient services.

Broad incumbents

• Johns Hopkins Medicine International: BHB's clinical affiliate and a global academic medical center. Comparable as a large, internationally recognized hospital system that delivers complex care and provides clinical affiliation services to overseas providers like BHB.
• Mayo Clinic: Large US-based academic medical center with international patient and consulting programs. Comparable in its emphasis on tertiary/acute care excellence, accreditation leadership, and clinical partnership models that inform BHB's service positioning.
• Cleveland Clinic: Major US academic health system with global affiliations and telemedicine programs (including telestroke). Comparable in providing tertiary specialty expertise and remote clinical consultation to partner sites, mirroring BHB's Johns Hopkins relationship.
• HCA Healthcare: Largest for-profit hospital operator in the US with broad acute care, mental health, and outpatient services. Comparable in operating an integrated multi-facility hospital system with emergency, inpatient, and specialty service lines at scale.
• Tenet Healthcare: US diversified hospital operator with acute care hospitals and outpatient/urgent care segments (USPI). Comparable in running a multi-site hospital portfolio spanning acute, ambulatory, and specialty services with operational focus on throughput metrics.
• Universal Health Services: US hospital management company with significant acute care and behavioral health (psychiatric) hospital operations. Comparable in operating both general acute hospitals and dedicated behavioral health facilities, mirroring BHB's KEMH + MWI structure.
• Ascension Health: Large US nonprofit Catholic health system operating acute care hospitals and specialty services across multiple states. Comparable as a large-scale, mission-driven nonprofit hospital network with broad community service mandates.
• NewYork-Presbyterian Hospital: Major US academic medical center with extensive tertiary services and an international patient program. Comparable in operating a flagship acute care hospital with comprehensive specialty services and academic affiliations.

Emerging players

• Dana-Farber Cancer Institute: BHB's cancer care partner and a world-leading oncology center. Comparable as a specialty cancer care provider that extends reach to international partners through formal clinical affiliation programs, similar to BHB's oncology service line.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UC5fow0mcWeeHoJZYLeWwe6Q
• Facebookfacebook.com/BermudaHospitals
• LinkedInlinkedin.com/company/bermuda-hospitals-board
• Xx.com/bhbstudent1

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bermuda Hospitals Board