Providence

What Providence does

Providence (Providence St. Joseph Health) is a Catholic, nonprofit health system operating 51 hospitals and hundreds of clinics and specialty centers across seven western U.S. states (Alaska, California, Montana, New Mexico, Oregon, Texas, and Washington). Founded in 1856, the system serves a broad patient base — individual patients and families, Medicare and Medicaid beneficiaries, employer groups, and vulnerable populations (low-income, elderly, disabled, and formerly homeless) — through a care delivery network anchored by flagship institutes for cancer (Providence Cancer Institute), cardiac care (Providence Heart Institute, serving 60,000+ patients annually), and neuroscience (Providence Swedish Neuroscience Institute), supplemented by ExpressCare Virtual telehealth ($99 per uninsured visit) and the Providence App and MyChart digital platforms integrated with Epic EHR and Apple HealthKit. The system also runs 19 supportive housing programs across four states and a Center for Environmental Stewardship.

Providence generates revenue primarily through direct patient care services and (until planned exit by 2027) health insurance premiums via Providence Health Plan, which covers approximately 440,000 members across Oregon, Washington, California, and Montana. The organization delivered $2.1 billion in community benefit in 2025 and reported a 2025 operating loss of $132 million, a substantial narrowing from the prior year's $363 million loss; the insurance subsidiary alone lost over $100 million in 2025, driving the announced wind-down. Providence has built a portfolio of AI capabilities including Dragon Ambient eXperience (Nuance) for ambient clinical documentation (yielding ~7 incremental RVUs per clinician), an OpenAI GPT-based NLP engine for patient message triage, the TRIALSCOPE AI clinical trial platform developed with Microsoft, the GigaTIME tumor analysis model co-developed with Microsoft Research and the University of Washington, and the Mpower AI supply chain platform with Medline and Microsoft on Azure AI. Operations are supported by integrations with Epic, HealthKit, and value-based-care data exchange with Humana using HL7 FHIR standards.

Name

Providence

Legal name

Providence St. Joseph Health

Website

https://providence.org

Company type

Private

Founded year

1856

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Providence St. Joseph Health is a Catholic nonprofit health system operating 51 hospitals across seven western U.S. states, providing direct patient care, specialty institutes, supportive housing, and (until 2027) health insurance to Medicare, Medicaid, employer, and individual patients.

Ownership category

akta.pro rank

Product category

Integrated Healthcare Delivery

NAICS

General Medical and Surgical Hospitals (6221), Ambulatory Health Care Services (621), Offices of Physicians (except Mental Health Specialists) (621111), HMO Medical Centers (621491)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Hospital & Medical Service Plans (6324), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Home Health Care Services (8082)

akta.pro primary industry

Faith-Based & Nonprofit Hospital Systems (HLAFAAAE)

akta.pro secondary industries

Virtual Visit & Scheduling Platforms (EHR-integrated) (HLALABAA), Hospital-at-Home & Acute Virtual Care Platforms (HLALABAC)

Keywords

• Hospital healthcare services
• Nonprofit health system
• Virtual care telehealth
• Health insurance plans
• Community health programs

Headquarters

HQ city

Renton

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Patient Care Services: Providence generates revenue through providing direct patient care services across its network of 51 hospitals, clinics, and healthcare facilities in seven western U.S. states. Services include emergency care, surgeries, cancer treatment, cardiac care, orthopedics, primary care, and specialty services.
2. Health Insurance Premiums: Providence Health Plan, the insurance subsidiary, generates revenue through insurance premiums from Medicare Advantage, Medicare Supplement, Medicaid, ACA marketplace plans, and employer-sponsored health plans covering approximately 440,000 members. Providence is exiting most insurance lines by 2027.
3. Community Benefit: Providence provides community benefit programs including supportive housing, community health initiatives, and charity care. Providence provided $2.1 billion in community benefit in 2025.
4. Philanthropy and Grants: Providence receives donations and grants for specific programs such as the $75 million gift from Phil and Penny Knight to Providence Heart Institute, NIH grants for cancer research, and federal grants for behavioral health research.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels8 records

Core offering

Providence operates a national Catholic nonprofit health system delivering inpatient, outpatient, primary, specialty, and virtual care across 51 hospitals and hundreds of clinics in seven western U.S. states. Its core offering combines direct patient care services, the Providence Health Plan insurance subsidiary, supportive housing programs, and digital health tools (Providence App, MyChart, ExpressCare Virtual) underpinned by Epic EHR and HL7 FHIR interoperability.

Product overview

Providence is a nonprofit health system operating 51 hospitals across seven states (Alaska, California, Montana, New Mexico, Oregon, Texas, and Washington), providing a comprehensive portfolio of healthcare services. The core offering includes in-person and virtual clinical care, supported by digital health tools including the Providence App and MyChart patient portal connected to Epic EHR. Providence also operates Providence Health Plan (insurance), Providence Supportive Housing (social determinants), and specialized institutes for cancer, cardiac, and neuroscience care. The system offers ExpressCare Virtual for telehealth services and maintains a Center for Environmental Stewardship with sustainability toolkits. Providence is exiting most insurance operations by 2027 to refocus on care delivery.

Differentiator

Problem solved

Functional benefit

Brands

• Providence App: Mobile application for scheduling appointments, virtual visits, health records access
• myProvidence
• Providence Center for Environmental Stewardship

Products and services

• Providence App Mobile application providing personalized healthcare access for patients to schedule appointments, conduct virtual visits, receive care team updates, view health records, medications, test results, and clinical notes integrated with Epic EHR.
• ExpressCare Virtual Virtual care service connecting patients with board-certified clinicians via secure video chat for diagnosing and treating minor medical concerns, prescribing medications, and ordering lab work; $99 per visit for uninsured patients.
• MyChart Patient Portal Patient portal providing access to health records, appointments, medications, lab results, after-visit summaries, and clinical notes in real time; integrated with Providence App and Epic EHR.
• Providence Health Plan Health insurance subsidiary offering Medicare Advantage, Medicare Supplement, individual and family plans, and employer-sponsored plans across Oregon, Washington, California, and Montana, covering approximately 440,000 members.
• Providence Supportive Housing Ministry combining safe and affordable housing with comprehensive support services for low-income, elderly, disabled, and formerly homeless individuals across 19 programs in four states.
• TRIALSCOPE AI Clinical Trial Platform AI-driven platform co-developed with Microsoft to streamline and accelerate the clinical trial process for new drugs and treatments, addressing the traditionally lengthy and complex nature of clinical research.

Quantifiable outcome

• Significant reduction in mean time spent on notes during first month of ambient AI use
• +10 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability10 records

Feature6 records

Partnerships

22 partnerships are on record, tiered core, major and minor.

• MicrosoftcoreTechnology or Integration · 14 June 2026Providence partnered with Microsoft to develop TRIALSCOPE, an AI tool designed to streamline the clinical trial process for new drugs and treatments. The collaboration integrates healthcare expertise with technology infrastructure to potentially accelerate drug development timelines.
• Nuance (Microsoft subsidiary)coreTechnology or IntegrationProvidence researchers published a study in JAMA Network Open evaluating the impact of Dragon Ambient eXperience ambient AI on clinician productivity and documentation burden. Approximately 8% of clinicians were active users by the study's end.
• IBMcoreTechnology or IntegrationIBM announced Providence as a client achieving significant results from AI deployments, including 90% reduction in manager hiring time and 60% reduction in time-to-fill and transfer costs using IBM watsonx-powered consulting solutions.
• HumanacoreStrategic or Co-development PartnerHumana and Providence launched a scalable data exchange collaboration using national HL7 FHIR standards and modern APIs to advance value-based care. Initial phase focuses on automated member attribution for Humana Medicare Advantage members, with plans for expanded capabilities.
• FC Compassus (TowerBrook Capital Partners)coreStrategic or Co-development PartnerProvidence's joint venture with FC Compassus (backed by private equity firm TowerBrook) to spin off home health and hospice operations. Oregon Health Authority conditionally approved the deal requiring $30 million investment in Oregon operations over five years. Transaction already moving forward in Washington, Alaska, Texas, and California.
• Medline IndustriescoreStrategic or Co-development PartnerProvidence collaborated with Northwestern Medicine and Medline to develop Mpower, an AI-powered supply chain solution built on Microsoft 365 and Azure AI designed to reduce disruptions and improve patient care. Available at no cost to Medline Prime Vendor customers.
• Microsoft (Mpower Platform)coreTechnology or IntegrationMicrosoft partnered with Medline, Providence, and Northwestern Medicine to build the Mpower AI-powered healthcare supply chain platform on Microsoft 365 and Azure AI.
• Ksana Health (U.S. Department of Health and Human Services)coreStrategic or Co-development PartnerKsana Health received a $17.9 million federal contract to develop a Large Health Behavior Model as part of ARPA-H's EVIDENT initiative. The multi-institutional research project involves Duke University, Johns Hopkins University School of Medicine, and Yale Stress Center, scaling to tens of thousands of participants across Providence, MedStar Health, and University of Washington health systems.
• Duke UniversitymajorStrategic or Co-development PartnerAcademic partner in the $17.9 million ARPA-H EVIDENT initiative project for developing a Large Health Behavior Model using AI trained on smartphone and wearable data linked to EHRs.
• Johns Hopkins University School of MedicinemajorStrategic or Co-development PartnerAcademic partner in the $17.9 million ARPA-H EVIDENT initiative project for developing a Large Health Behavior Model using AI trained on smartphone and wearable data linked to EHRs.
• Yale Stress CentermajorStrategic or Co-development PartnerAcademic partner in the $17.9 million ARPA-H EVIDENT initiative project for developing a Large Health Behavior Model using AI trained on smartphone and wearable data linked to EHRs.
• R1 RCM Inc.coreTechnology or IntegrationProvidence Health System is a key customer actively deploying Phare OS, R1's healthcare revenue operating system with AI-powered Denials Management capabilities that can cut appeal times by up to 50% and resolve over 40% of denials autonomously.
• Praia HealthminorStrategic or Co-development PartnerPraia Health, Providence, and Labcorp announced a collaboration aimed at transforming patient engagement and improving lab order adherence through a consumer-centric health platform.
• LabcorpminorStrategic or Co-development PartnerPraia Health, Providence, and Labcorp announced a collaboration aimed at transforming patient engagement and improving lab order adherence through a consumer-centric health platform.
• Microsoft ResearchcoreTechnology or IntegrationMicrosoft Research, Providence, and UW developed the GigaTIME AI model, which can analyze tumors in a fraction of the time and cost of existing methods.
• University of Washington (UW)coreStrategic or Co-development PartnerUniversity of Washington collaborated with Microsoft Research and Providence to develop the GigaTIME AI model for tumor analysis.
• CMS (Centers for Medicare & Medicaid Services)coreStrategic or Co-development PartnerProvidence joined nine major health systems as early adopters of CMS's Electronic Prior Authorization Acceleration initiative to address workflow, technical and operational barriers ahead of the January 1, 2027 compliance deadline.
• Cleveland CliniccoreStrategic or Co-development PartnerPartnership on the 'Axe the Fax' initiative expansion announced at Axios Future of Health Summit, alongside major health systems including Ochsner Health, Sanford Health, and Providence, as well as EHR vendors Epic Systems, Oracle, and athenahealth.
• Epic SystemscoreTechnology or IntegrationEHR vendor partner in the 'Axe the Fax' initiative expansion to eliminate fax-based prior authorization communications in healthcare.
• Oracle HealthcoreTechnology or IntegrationEHR vendor partner in the 'Axe the Fax' initiative expansion to eliminate fax-based prior authorization communications in healthcare.
• athenahealthcoreTechnology or IntegrationEHR vendor partner in the 'Axe the Fax' initiative expansion to eliminate fax-based prior authorization communications in healthcare.
• VituitycoreChannel Partner/ Reseller/ DistributorProvidence Regional Medical Center Everett selected Vituity as a new partner for hospitalist services.

Scale indicators15 records

Recent moves10 records

Expansion highlights6 records

Direct peers

• CommonSpirit Health: Largest Catholic nonprofit health system in the U.S., formed by the merger of Catholic Health Initiatives and Dignity Health. Operates 140+ hospitals across 20+ states with similar faith-based mission, nonprofit structure, and comparable portfolio of acute care, ambulatory, and digital health services.
• Ascension Health: One of the largest Catholic nonprofit health systems in the U.S., operating ~140 hospitals across 19 states. Comparable to Providence in faith-based mission, multi-state footprint, integrated delivery model, and recent portfolio rationalization efforts.
• Trinity Health: Catholic nonprofit health system operating 90+ hospitals across 25 states with similar mission, scale, and multi-state integrated delivery footprint. Comparable on community-benefit orientation, payer-provider mix, and exposure to similar Medicaid and regulatory headwinds.
• AdventHealth: Faith-based nonprofit health system with 50+ hospitals primarily across the southeastern U.S. Comparable in mission-driven care delivery, comparable hospital count, similar investments in digital health and AI, and parallel focus on community benefit and ESG leadership.
• Bon Secours Mercy Health: Catholic nonprofit health system formed by the merger of Bon Secours Health System and Mercy Health. Operates 50+ hospitals across the eastern U.S. and Ireland. Directly comparable to Providence in Catholic mission, hospital count, and recent integration of legacy systems.
• Kaiser Permanente: Integrated payer-provider nonprofit operating 40+ hospitals and ~12.5M health plan members across 8 states. Closely comparable to Providence's historical model combining Providence Health Plan with hospital delivery; relevant as the integrated model Providence is partially exiting.
• UPMC: Integrated nonprofit $25B+ academic health system operating 40+ hospitals across Pennsylvania, New York, and Maryland. Comparable to Providence in scale, integrated payer-provider strategy, academic affiliations, and major investments in AI, digital health, and life sciences commercialization.
• Baylor Scott & White Health: Largest nonprofit health system in Texas with 50+ hospitals. Directly comparable to Providence in scale (similar hospital count), nonprofit status, multi-state reach (Providence includes Texas), and recent investments in digital transformation and value-based care.

Broad incumbents

• HCA Healthcare: Largest for-profit hospital operator in the U.S. with 180+ hospitals across 20 states. Not a direct mission peer but operates a similar acute care portfolio at greater scale; relevant for benchmarking operating efficiency, capital allocation, and AI deployment pace against the nonprofit sector.
• Tenet Healthcare: Large for-profit hospital and ambulatory operator with 50+ hospitals and a major USPI outpatient surgery business. Relevant peer for understanding ambulatory and surgical service economics comparable to Providence's ambulatory and Rosa robotic surgery programs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/providence
• YouTubeyoutube.com/channel/UCCJ8wEkiHBHkVD8Jb7sbIBg/featured
• Facebookfacebook.com/providence
• LinkedInlinkedin.com/company/providencehealthsystem
• Instagraminstagram.com/providencehealthsystem

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Subsidiaries9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments2 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Providence