Brockville General Hospital

What Brockville General Hospital does

Brockville General Hospital is a publicly funded community hospital headquartered at 75 Charles St., Brockville, Ontario, serving the Leeds and Grenville region of Southeastern Ontario. Founded in 1881 and employing between 1,001 and 5,000 staff, it operates as a provincially designated healthcare provider under Ontario Health, governed through Hospital Service Accountability Agreements (HSAA) and Multi-Sector Service Accountability Agreements (MSAA). Its clinical portfolio spans a 24/7 Emergency Department, diagnostic imaging and cardiovascular services (CT, MRI, X-ray, ultrasound, mammography, bone density, echocardiogram), Surgical and Day Surgery programs (including total joint replacement), Critical Care, Cancer Care, Stroke Care, Cardiac Rehabilitation, Palliative Care, Mental Health, Rehabilitation, Respiratory Therapy, Women's and Children's services, Laboratory, Pharmacy, and the Brockville@Home home-based care program. Supporting amenities include Patient Transportation, Spiritual Care, and outpatient specialist Clinics by referral.

The hospital's revenue model is fundamentally public: medically necessary services are funded through Ontario Health and the Ontario Health Insurance Plan (OHIP), with patients paying no out-of-pocket fees for covered care; ancillary revenue is limited to parking fees. Capital and program enhancements are funded in part through the separately governed Brockville & District Hospital Foundation, a charitable fundraising entity, while operations are supported by the Brockville General Volunteer Association. Quality oversight is exercised through Accreditation Canada (96.4% compliance rating in 2015, December 2023 survey recognition for patient and family-centred care), Ontario Ministry of Health infection prevention and critical care reporting standards, and medical-laboratory licensing and accreditation frameworks.

Channel architecture is community-anchored rather than commercial: care is delivered in-person at hospital campuses (main site plus the 25 Front Avenue West mental health and addictions location) with no product distribution model. Outreach and stakeholder engagement run through the hospital's own website, Facebook, LinkedIn, Instagram and YouTube channels, and a recurring "Julie's Community Updates" email newsletter. Patient and family advisory structures (Patient and Family Advisory Council, Patient and Family Advisors) are formalized, and public transparency is maintained via Wait Times reporting for hip/knee replacement, cataract surgery, CT and MRI, alongside published Quality Improvement Plans.

Name

Brockville General Hospital

Legal name

Brockville General Hospital

Website

https://brockvillegeneralhospital.ca

Company type

Private

Founded year

1881

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Brockville General Hospital is a publicly funded Ontario Health community hospital headquartered in Brockville, Ontario, serving the Leeds and Grenville region of Southeastern Ontario with emergency, surgical, diagnostic, rehabilitation, mental health, and home-based care services.

Ownership category

akta.pro rank

Headquarters

HQ city

Brockville

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain

Distribution channels1 record

Marketing channels6 records

Core offering

Brockville General Hospital is a community acute care hospital in Brockville, Ontario, providing a broad range of inpatient and outpatient clinical services including emergency care, diagnostic imaging, surgery, critical care, cancer care, cardiac rehabilitation, stroke care, mental health, palliative care, women's and children's health, rehabilitation, pharmacy, and laboratory services to the residents of Leeds, Grenville, and the surrounding Southeastern Ontario region. The hospital operates as a publicly funded institution under Ontario's provincial healthcare system and is accredited by Accreditation Canada.

Product overview

Brockville General Hospital is a community hospital providing integrated healthcare services across Leeds and Grenville. The hospital operates a unified service model with core clinical programs including emergency care, diagnostic imaging, surgical services, critical care, cancer care, cardiac rehabilitation, stroke care, mental health, palliative care, and women's and children's services. Supporting services include laboratory, pharmacy, rehabilitation, respiratory therapy, and outpatient clinics. The hospital also maintains a foundation for fundraising and a volunteer association, while providing public transparency through wait time reporting and quality improvement plans.

Differentiator

Problem solved

Functional benefit

Brands

• Brockville and District Hospital Foundation: The Brockville & District Hospital Foundation supports the Brockville General Hospital's mission to provide an excellent patient experience.
• Brockville General Volunteer Association

Products and services

• Emergency Department Services 24/7 emergency medical care for residents of Brockville and surrounding Southeastern Ontario communities presenting with acute illness or injury.
• Diagnostic Imaging Services Imaging examinations to support diagnosis and treatment planning for inpatients and outpatients referred by physicians.
• Surgical Services Inpatient and day surgery procedures performed at the hospital for referred patients.
• Critical Care (ICU) Services Intensive care for critically ill patients requiring close monitoring and complex interventions.
• Cancer Care Services Oncology services supporting patients with cancer diagnosis, treatment, and follow-up care.
• Cardiac Rehabilitation Services Structured rehabilitation program for patients recovering from cardiac events or living with heart disease.
• Stroke Care Services Specialized care for stroke patients, including acute treatment and recovery support.
• Mental Health Services Mental health assessment, treatment, and support for inpatients and outpatients in the community.
• Palliative Care Services End-of-life care focused on comfort, symptom management, and support for patients and families.
• Women's and Children's Health Services Maternal, obstetric, and pediatric care for women, newborns, and children in the region.
• Rehabilitation Services Therapy services supporting recovery and functional restoration for inpatients and outpatients.
• Pharmacy Services Inpatient and clinical pharmacy services supporting safe medication use across the hospital.
• Laboratory Services Clinical laboratory testing to support diagnosis, treatment, and monitoring for inpatients and outpatients.

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• Ontario HealthcoreStrategic or Co-development PartnerBrockville General has a Hospital Service Accountability Agreement (HSAA) with Ontario Health outlining current service levels and allowing the hospital to continue providing clinical programs and services to the community in Southeastern Ontario. Multi-Sector Service Accountability Agreements (MSAA) also bring contractual agreements between Brockville General and Ontario Health into one document to define accountabilities and expectations.
• Ontario Health OntariocoreStrategic or Co-development PartnerContractual partner under Multi-Sector Service Accountability Agreements (MSAA), defining accountabilities and expectations between Brockville General and the provincial health authority.
• Trillium Gift of Life NetworkminorStrategic or Co-development PartnerPartner for organ and tissue donation services. Brockville General participates in the Trillium Gift of Life Network program for blood, organ, and tissue donation, providing information and services to patients and families.
• Brockville & District Hospital FoundationcoreStrategic or Co-development PartnerThe Foundation supports the hospital's mission to provide an excellent patient experience, guided by the people served. It is made up of a dedicated volunteer board of community leaders providing guidance, direction, and stewardship of all donations.
• Brockville General Volunteer AssociationcoreStrategic or Co-development PartnerThe Volunteer Association connects volunteers' passion, strengths, and skills to healthcare needs, enhancing support within the Brockville General community. Operates independently with its own board and governance structure.
• Ontario's Regulating Bodies for Medical LaboratoriesminorOthersBrockville General maintains licensing and accreditation standards set out by a number of regulating bodies for its medical laboratories, including a consolidated licensing information and accreditations document maintained by the hospital.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Market position

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@BrockvilleGeneralHospital
• Facebookfacebook.com/brockvillegeneralhospital
• LinkedInlinkedin.com/company/brockville-general-hospital
• Instagraminstagram.com/brockvillegeneral
• Xx.com/BrockvilleGener

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Brockville General Hospital