BidTravel
BidTravel is a privately held Spanish travel agency based in Gijón that organizes 1,500+ guided tour packages across five continents, serving Spanish-speaking individual travelers, couples, and groups through a dedicated-advisor sales model.
- Company typePrivate
- Founded1995
- HeadquartersGijón, Spain
- Headcount1–10
- GTM typeB2C
- OfferingServices
What BidTravel does
BidTravel (legal entity: VIAJES MALABI, S.L., CIF B33800426) is a privately held Spanish travel agency headquartered in Gijón, Asturias, that has been organizing guided tour packages for approximately 30 years. The company sells a catalog of more than 1,500 circuits spanning Europe, the Americas, Asia, Africa, and Oceania, delivered through a sales-led model in which each customer is assigned a dedicated personal travel advisor from first contact through trip completion. The core offering is complemented by modular product lines including tailor-made custom trips, group travel for schools and corporations, honeymoons, cruises, aurora borealis expeditions, African safaris, and adventure travel, plus optional cancellation insurance.
The underlying technology is a standard commercial website (bidtravel.es) used as a content and lead-generation storefront, supplemented by third-party tools (Google Analytics, AddThis) and social channels (Facebook, Instagram, YouTube, X). There is no proprietary platform, no public API, and no mobile app; the differentiated infrastructure is operational rather than technological, comprising 100+ affiliated destination offices and a network of 200+ trusted local agents that provide in-destination support and 24/7 emergency assistance.
BidTravel generates revenue through transaction-based margins on packaged tour sales, with customers paying approximately 30% as a deposit at booking and the balance roughly 35 days before departure. Additional fees (air management up to €40/leg, €80 changes, €120 cancellation) and optional add-ons (insurance, baggage, seat assignment) supplement package revenue. The primary customer segments are Spanish-speaking individual travelers and couples, plus a secondary segment of organized groups (schools, companies, associations), served exclusively through direct channels (website, phone, WhatsApp, in-person at the Gijón office) with no third-party resellers or OTA distribution.
BidTravel firmographics
Firmographics- Name
- BidTravel
- Legal name
- VIAJES MALABI, S.L.
- Website
- https://bidtravel.es
- Company type
- Private
- Founded year
- 1995
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- BidTravel is a privately held Spanish travel agency based in Gijón that organizes 1,500+ guided tour packages across five continents, serving Spanish-speaking individual travelers, couples, and groups through a dedicated-advisor sales model.
- Ownership category
- akta.pro rank
BidTravel industry classification
Industry- Product category
- Travel Agency Services
- NAICS
- Tour Operators (56152), Travel Agencies (56151)
- SIC
- Services-Amusement & Recreation Services (7900)
- akta.pro primary industry
- Family, Honeymoon & Romance Travel Agencies (THAKABAE)
- akta.pro secondary industries
- Adventure & Expedition Travel Agencies (THAKAFAB), Adventure & Active Travel Agencies (THAKABAD), Multi-Activity & Expedition Packages (Guided Adventure Trips) (THAJABAL), Adventure & Expedition Custom Itinerary Planning (THAKAOAC)
Keywords
Where BidTravel is headquartered
LocationHeadquarters
- HQ city
- Gijón
- HQ country
- Spain
- HQ region
- Europe
Offices1 record
Markets served
BidTravel business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Others
Revenue model
- Travel package and tour sales: BidTravel generates revenue by selling organized travel packages, tours, and circuit-style trips to individual travelers and groups. Revenue is earned through the margin between negotiated supplier rates (hotels, airlines, ground services) and the retail price charged to customers. Payment is collected as a deposit (approximately 30%) at booking with the balance paid approximately 35 days before departure. Additional fees include air fees (up to €40 per passenger per leg), change fees (€80 per passenger), and cancellation fees (€120 per passenger).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Standard organized tour packages |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
BidTravel product offering
Product offeringCore offering
BidTravel is a Spanish travel agency (legally VIAJES MALABI, S.L.) that sells organized tour packages and tailor-made trips to Spanish-speaking travelers across more than 1,500 circuits spanning five continents. Each booking combines flights, hotels, transfers, and guided activities and is managed end-to-end by a dedicated personal travel advisor. The agency also serves groups (schools, companies, associations) and offers specialized themes such as honeymoons, cruises, safaris, aurora borealis tours, and adventure travel, with 24/7 in-destination support provided through 100+ affiliated offices and 200+ local agents.
Product overview
BIDtravel is a Spanish-based travel agency operating under the legal entity VIAJES MALABI, S.L. (CIF: B33800426), offering a comprehensive portfolio of travel services from its headquarters in Gijón, Asturias. The core offering centers on organized tour packages spanning over 1,500 circuits across all five continents, with destinations organized by region (Europe, Americas, Asia, Africa, Oceania) and theme. The product portfolio includes the primary organized tours service supplemented by modular add-ons: custom tailor-made trips, specialized group travel for schools and corporate clients, honeymoon packages, cruise bookings, aurora borealis expeditions, African safari adventures, and adventure travel with physical activities. The company operates primarily as a consumer-facing B2C platform with no documented public API, distinguishing itself through dedicated personal advisors, 24/7 emergency support, and offices in destination countries.
Differentiator
Problem solved
Functional benefit
Products and services
- Organized Tour Packages (Viajes Organizados) Pre-planned multi-service tour packages combining flights, accommodation, transfers, and guided activities to international destinations, offered to Spanish-speaking individual travelers and couples. Packages range from short weekend escapes (e.g., Frankfurt Christmas from ~€926) to longer circuits (e.g., Rovaniemi from €2,987+).
- Group Travel (Viajes para Grupos) Specialized group travel service for schools, companies, and associations, providing coordinated itineraries, dedicated advisors, and 24-hour on-trip support for cohorts of travelers.
- Custom / Tailor-Made Trips (Viajes a Medida / VIPs) Bespoke travel planning service for travelers requiring fully customized international itineraries, including special flight or hotel requirements, multi-country routing, and adjusted durations.
- Honeymoon Packages (Luna de Miel) Specialized romantic travel packages for newlyweds and couples seeking destination weddings and honeymoon experiences, organized as part of the broader tour catalog.
- Cruises Cruise travel packages offering voyages across various destinations and cruise lines, organized as a themed category within the tour portfolio.
- Safari Adventures (Safaris) African safari packages to wildlife destinations including Kenya, Tanzania, and South Africa, organized as a themed category within the tour portfolio.
- Aurora Borealis / Northern Lights Tours Specialized tours to view the Northern Lights, with destinations concentrated in Scandinavia, Iceland, Finland, and Lapland.
- Adventure Travel High-risk physical activity trips including trekking, hiking, mountaineering, and expeditions with specialized guides and safety protocols.
Companies that use BidTravel
Customer profileNamed customers6 records
Segments3 records
Ideal customer profiles3 records
BidTravel technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
BidTravel partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- TripAdvisorcoreTripAdvisor serves as a key reputation and marketing platform for BidTravel, hosting verified traveler reviews and awarding the Travelers' Choice Award. The partnership provides social proof and credibility for prospective customers researching travel agencies.
- TrustpilotcoreTrustpilot hosts verified customer reviews for BidTravel, displaying an 'Excellent' rating. It functions as a key trust signal for prospective customers.
- Google (Reviews)coreBidTravel maintains a Google Business profile with customer reviews, referenced as a trust signal on the 'Viaja con Confianza' page.
- Repsol (Puntos Repsol Oregon)minorListed in the website sitemap under 'Datos Legales' as a points redemption partner — customers can redeem Repsol loyalty points for travel services.
- ScalapayminorScalapay provides installment financing for Spanish residents, enabling 3-month interest-free payment plans for travel bookings.
- Compañía Catalana OccidenteminorInsurance company with which BidTravel holds an insolvency protection guarantee policy as required under Spanish travel agency regulations, covering traveler payments in case of agency insolvency.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
BidTravel competitors and assessment
Company assessmentBroad incumbents
- TUI España: Spanish arm of TUI Group, the world's largest integrated tour operator. Competes with BidTravel across packaged tours, cruises, and resort holidays, with vastly greater scale, contracting power, and brand recognition.
- Viajes El Corte Inglés: Travel division of Spain's largest department store group, offering organized tours, custom itineraries, cruises, and group travel. A much larger incumbent in the same Spanish retail travel agency category with significant brand and scale advantages.
- Halcón Viajes: One of Spain's largest retail travel agency chains, part of the Ávoris travel group (Barceló). Offers package tours, cruises, and customized travel directly comparable to BidTravel but at significantly greater scale and physical footprint.
Direct peers
- Catai Tours: Spanish tour operator specializing in organized long-haul tour packages with dedicated advisors. Highly comparable to BidTravel's organized tours business model, with overlapping destination coverage (Asia, Africa, Americas).
- Muchoviaje: Spanish online travel agency offering organized tour packages and last-minute deals to Spanish-speaking travelers. Overlapping target market and product catalog with BidTravel, primarily competing on price and digital convenience.
- Travelplan: Spanish tour operator selling organized circuit packages to long-haul destinations. Closely mirrors BidTravel's model of curated multi-destination tours sold to Spanish-speaking consumers via a sales-led advisor approach.
- Catai / Travelsens (Special Tours): Spanish tour operator focused on organized cultural and nature tours worldwide. Comparable offering and customer profile to BidTravel's cultural circuit and adventure segments.
- Nautalia Viajes: Spanish retail travel agency chain offering package tours, cruises, and customized trips. Comparable customer base and product mix to BidTravel, though with broader physical branch presence across Spain.
- Logitravel: Major Spanish online travel agency offering packaged tours, cruises, and dynamic packages. Same target market (Spanish-speaking leisure travelers) but with a more digital-led, self-serve booking model that competes for the same demand.
- Atrápalo: Spanish online travel agency focused on leisure packages, flights, hotels, and activities. Competes for the same Spanish-speaking leisure traveler segment, primarily through digital channels rather than advisor-led sales.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
BidTravel social profiles
Digital presenceBidTravel compliance and trust
Trust signalCompliance3 records
BidTravel financial estimates
Financial estimateRevenue estimate
Valuation estimate
BidTravel leadership team
Management profileNumber of profiles
Profiles1 record
BidTravel funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
BidTravel M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about BidTravel
What does BidTravel do?
BidTravel is a Spanish travel agency (legally VIAJES MALABI, S.L.) that sells organized tour packages and tailor-made trips to Spanish-speaking travelers across more than 1,500 circuits spanning five continents. Each booking combines flights, hotels, transfers, and guided activities and is managed end-to-end by a dedicated personal travel advisor. The agency also serves groups (schools, companies, associations) and offers specialized themes such as honeymoons, cruises, safaris, aurora borealis tours, and adventure travel, with 24/7 in-destination support provided through 100+ affiliated offices and 200+ local agents.
Is BidTravel a public or private company?
BidTravel is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was BidTravel founded?
BidTravel was founded in 1995. It employs 1 to 10 people.
Where is BidTravel based?
BidTravel is headquartered in Gijón, Spain, in the Europe region.
How does BidTravel make money?
One revenue line is on record: travel package and tour sales.
Who are BidTravel's main competitors?
Broad incumbents on record are TUI España, Viajes El Corte Inglés and Halcón Viajes. Direct peers are Catai Tours, Muchoviaje, Travelplan, Catai / Travelsens (Special Tours), Nautalia Viajes, Logitravel and Atrápalo.
Does BidTravel have an API?
No public API is recorded for BidTravel.
What industry is BidTravel in?
BidTravel's product category is Travel Agency Services. Its primary akta.pro industry code is THAKABAE, Family, Honeymoon & Romance Travel Agencies, with a secondary code of THAKAFAB, Adventure & Expedition Travel Agencies. Its NAICS code is 56152 and its SIC code is 7900.