What Infomedics does

Infomedics B.V. is a Dutch healthcare billing and factoring intermediary founded in 1988 and headquartered in Almere, Netherlands. The company acts as the financial back-office for Dutch healthcare providers — taking ownership of patient receivables, performing insurance verification and clearing with Dutch health insurers via VeCoZo (Vektis standards), and managing the full accounts-receivable lifecycle from digital invoice issuance through debt collection. Its customer base of 7,500+ healthcare providers spans six verticals: dental professionals (primary segment), paramedical (physiotherapy and related), pharmacists, mental health professionals (GGZ), opticians/audiologists, and medical specialists. The company states it is the largest Dutch claims processor, handling 100,000+ claims daily and 20–25.9 million invoices per year.

The company's product portfolio centers on Partner+ (premium factoring and clearing with configurable payout timing and dedicated Klantexpert teams), InZicht (a web portal for invoice and reporting visibility), Clearing (insurance claim submission through VeCoZo), Debiteurenbeheer (accounts-receivable management and collection), and consumer-facing services including payment plans, deferrals, the Rekeningchecker (invoice authenticity verification), and the Ella chatbot (24/7 multilingual support for healthcare consumers in 10+ languages). A provider-side chatbot, Josine, was launched in 2025. The platform integrates with ten named EPD/practice management systems — Intramed, Exact Online, Simplex, Twinfield, Complan, Pharmapartners, Oase Dental, Exquise Next Gen, Ocuco EyeStore, and Odontium — and accepts payment via iDEAL/Wero and QR. Security and compliance certifications include ISO 27001:2013, ISO 9001:2015, NEN 7510, ISAE3402, AVG/GDPR adherence, and the Sociaal Verantwoord Incasseren (SVI) keurmerk for responsible collection.

The business model is transaction-fee based: Infomedics pays providers upfront for invoices, then earns revenue on clearing and collection activity, while patients pay via iDEAL/Wero with structured installment plans (up to 3 installments under €150, up to 5 installments at €150+) and standardized collection surcharges (capped at €31.50 on second reminder). Pricing for healthcare providers is not publicly disclosed. Infomedics is a wholly-owned subsidiary of MSPS Groep B.V. (Medical Software & Processing Services), which is owned by HAL Investments and includes sister companies Clearing House Apothekers (pharmacy clearing), Vertimart (practice software), and GSN/Gé Systems Nederland (practice software). The group employs 400+ staff, with Infomedics described as 101–250 employees on its own.

Name

Infomedics

Legal name

Infomedics B.V.

Website

https://infomedics.nl

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

101–250 employees

Short description

Infomedics is a Dutch healthcare billing and factoring intermediary that handles claims clearing, digital invoicing, and debt collection for 7,500+ SMB healthcare providers across dental, paramedical, pharmacy, mental health, optical, and medical specialist segments in the Netherlands.

Ownership category

akta.pro rank

Product category

Healthcare Billing and Factoring Services

SIC

Hospital & Medical Service Plans (6324)

akta.pro primary industry

Claims Management, Scrubbing & Clearinghouse (HLACACAB)

akta.pro secondary industries

Patient Financial Engagement (Estimates, Billing Presentment, Payments) (HLACAEAI), Healthcare Payouts (Payers-to-Providers, Patient Refunds) (FSAMAKAK), Healthcare Billing & Patient Payments Presentment (FSAMAJAH)

Keywords

• Healthcare factoring services
• Medical billing processing
• Debt collection services
• Insurance claims clearing
• Accounts receivable management

Headquarters

HQ city

Almere

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Factoring Services: Infomedics pays healthcare providers upfront for their invoices (vorderingen) at a fixed payment date, then handles collection from patients and insurance companies. This provides financial predictability for healthcare practices.
2. Clearing Services: Processing claims with health insurers through VeCoZo according to Vektis communication standards, handling reimbursement verification and settlement
3. Debt Collection: Collecting outstanding invoices from patients through a structured collection process including reminders, collection agencies (CMIB), and bailiffs if necessary

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Infomedics provides outsourcing of the entire financial administration for Dutch healthcare providers, buying their invoices at a provider-chosen payment cadence (from 2 days to 6 weeks), processing insurance claims via VeCoZo, delivering digital invoices with two-factor authentication to patients, and managing collection, reminders, and bailiff escalation. It serves dental, paramedical, pharmacy, mental-health, optician/audiologist, and medical-specialist practices through its Partner+ premium offering and the InZicht portal.

Product overview

Infomedics is a billing and factoring platform for Dutch healthcare providers, offering a unified suite of services that includes Partner+ (premium factoring and clearing for healthcare providers across dental, paramedic, pharmacy, mental health, optics/audiology, and medical specialist segments), the InZicht customer portal, digital assistants Ella and Josine for patient and provider support, a Rekeningchecker for payment status verification, and full accounts receivable management including collection and debt enforcement. The platform integrates with multiple EPD/practice management systems (Intramed, Exact Online, Twinfield, Simplex, Complan, Pharmapartners, Oase Dental, Exquise Next Gen, Ocuco EyeStore, Odontium), connects to healthcare insurers via VeCoZo, and processes payments through iDEAL | Wero.

Differentiator

Problem solved

Functional benefit

Products and services

• Partner+ Premium factoring- en clearingoplossing voor zorgaanbieders, met volledige uitbetaling op een zelfgekozen moment, foutloos declareren, zorgeloze facturatie, een eigen Klantexpert team en tweefactorauthenticatie voor gegevensbeveiliging.
• InZicht Customer Portal Online klantportaal waar zorgaanbieders al hun rekeningen, de status daarvan, en rapportages van nota's kunnen inzien; ook beschikbaar voor zorgconsumenten om rekeningen te bekijken en te betalen.
• Ella Digital Assistant Digital assistant (chatbot) available 24/7 to healthcare consumers, supporting 10+ languages for inquiries about invoice status, payment deferral and payment plans; routes to staff during business hours.
• Josine Chatbot for Healthcare Providers Chatbot for healthcare providers that answers questions about Infomedics services; introduced in 2025 and handled 5,562 chats in its first year.
• Rekeningchecker (Invoice Checker) Online tool allowing healthcare consumers to enter the payment reference of their invoice to verify legitimacy and access the payment page.
• Clearing Services Collection of receivables from health insurers, including insurance eligibility checks and digital submission via VeCoZo according to Vektis communication standards.
• Accounts Receivable and Debt Collection Management (Debiteurenbeheer) Volledig debiteurenbeheer en incasso van vorderingen op zorgconsumenten: versturen van rekeningen, aanmaningen en sommaties, telefonische herinneringen, en coördinatie van arbitrage of gerechtelijke incassoprocedures.
• Betalingsregeling (Patient Payment Plan) Payment plan for healthcare consumers from €30, with maximum 3 monthly installments (for invoices under €150) or 5 monthly installments (€150 and above), via automatic debit, with no extra costs.
• Coulanceregeling (Reasonable Arrangement) Regeling voor patiënten wanneer de zorgaanbieder geen contract heeft met de zorgverzekeraar, zodat de patiënt niet meer betaalt dan bij een gecontracteerde zorgaanbieder.

Quantifiable outcome

• Saves dental practices approximately 10 hours of work per month on administrative tasks
• +3 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

Feature6 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• MSPS Groep (Parent Company)coreOthers · 1 March 2026Infomedics is a subsidiary of MSPS Groep B.V. (Medical Software & Processing Services), which also includes Clearing House Apothekers, Vertimart, and Gé Systems Nederland. MSPS Groep is part of HAL Investments. The group employs 400+ people serving thousands of healthcare providers across dental, paramedical, pharmacy, mental health, and medical devices sectors.
• CMIB (Centraal Medisch Incassobureau)coreImplementation/ SI/ Consulting PartnerCMIB is a specialized medical debt collection agency that handles escalated collections when healthcare consumers fail to pay after Infomedics' collection process. CMIB sends summons, handles final collection attempts before bailiff referral.
• EPD Software PartnerscoreTechnology or IntegrationPartnerships with electronic patient record (EPD) and practice management software providers including Intramed, Exact Online, Simplex, Twinfield, Complan, Pharmapartners, Oase Dental, Exquise Next Gen, Ocuco EyeStore, and Odontium. These integrations allow seamless claim submission directly from practice management systems.
• Dokters van de WereldminorOthersDoctors of the World provides medical care to people outside the regular healthcare system, such as uninsured individuals. Infomedics supports this initiative as part of their social responsibility program.
• Trees for AllminorOthersMSPS Group, including Infomedics, partnered with Trees for All to plant 2,000 trees in 2025 in Dutch and Borneo nature areas as part of CO2 compensation and biodiversity efforts.
• Collectief Schuldregelen (NVVK)minorOthersInfomedics is affiliated with Collectief Schuldregelen from NVVK Financiële Hulpverleners and Schuldenknooppunt, supporting faster debt resolution for individuals through collective settlement processes.
• Dutch Dental Care FoundationminorOthersInfomedics is the proud main sponsor of Dutch Dental Care, an organization where volunteers work to improve dental care in Kenya.

Scale indicators12 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Waystar: US-based revenue cycle management and healthcare payments platform providing claims management, patient billing, and clearinghouse services to providers. Directly comparable in core function (healthcare RCM + payment processing) despite operating in a different geography.
• Zelis: US healthcare claims cost management and payments optimization company serving payers and providers. Highly comparable business model of intermediating between healthcare providers, patients, and insurers for claims and payments flow.
• Change Healthcare (Optum): Healthcare data and RCM platform (now part of Optum) providing claims clearinghouse, payment processing, and revenue cycle solutions. Closest functional analog to Infomedics' claims-clearing and reimbursement engine.
• CareCredit (Synchrony): Patient healthcare financing product offering payment plans and credit for medical, dental, and veterinary procedures. Closest functional analog to Infomedics' factoring/patient payment plan offering for healthcare providers.
• Tebra: US-based medical practice operating system combining EHR, practice management, and patient payments/billing for small practices. Comparable in serving small healthcare practices with integrated billing and payments workflow.
• MultiPlan: US healthcare cost management company providing claims-based services including cost containment and PPO networks. Comparable in operating as financial intermediary between providers, patients, and payers in healthcare.

Broad incumbents

• Optum (UnitedHealth Group): Diversified healthcare services and technology arm of UnitedHealth Group with large RCM, payments, and analytics offerings. Operates in the same healthcare RCM/payments space but as part of a much broader services portfolio.
• athenahealth: US EHR and practice management vendor with integrated billing services and patient engagement tools. Overlaps with Infomedics at the billing/RCM layer for ambulatory practices, operating as a broader healthcare IT incumbent.

Emerging players

• Sunbit: Point-of-sale patient financing technology for healthcare and dental procedures. Partial overlap with Infomedics' payment plan and financing facilitation functionality but narrower in scope.

Others

• Currence: Dutch payment scheme operator behind iDEAL/Wero, on which Infomedics' patient payment processing depends. Not a competitor but an enabling infrastructure partner for Infomedics' payment collection flow.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/infomedics-zorgvoorelkaar
• Instagraminstagram.com/infomedics_nl
• Xx.com/infomedics_nl

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Infomedics