What synalis does

synalis GmbH & Co. KG is a German IT services firm headquartered in Bonn that designs, implements, and operates Microsoft-centric IT solutions for medium-sized companies (Mittelstand) and non-profit organizations (NPOs) across Germany. Founded in 1997, the firm employs roughly 100 in-house experts with no outsourced delivery and operates as a Microsoft Partner across Business Applications, Modern Work, and Cloud, with additional competencies including a Microsoft Copilot Specialization (May 2026) and Jumpstart Ready status for AI Agents. Its portfolio spans four practice areas: Business Applications (Dynamics 365 CRM, Dynamics 365 Business Central ERP, Power Platform, Power BI), Cloud Infrastructure & Security (Azure, Microsoft Defender, Intune, Zscaler, hybrid work), Enterprise Content Management (ELO ECM Suite with contract, invoice, HR, visitor, and DATEV modules), and Digital Workplace & AI (Microsoft 365, Copilot, Teams, SharePoint, Learn365, Azure AI Foundry, and the proprietary synFile records product).

The technology stack is anchored in Microsoft Azure, Microsoft 365, Dynamics 365, Power Platform, and SharePoint, supplemented by ELO Digital Office for ECM and partner-branded add-ons including seventhings (inventory), bizops Professional Services (time/billing for Business Central), 4square365 (real estate), DocuSign, and Zscaler. Proprietary technology includes the synalis 365 methodology (a hybrid-agile delivery framework spanning diagnosis through operations) and the KI-Diktierlösung, a vertical AI dictation solution for law firms that combines OpenAI Whisper, GPT-4.1, and Microsoft Teams on Azure AI Foundry to automate legal document creation. A self-service customer portal built on Power Apps Portal handles ticketing, license management, and a cloud marketplace.

synalis generates revenue through three streams: project-based IT consulting and implementation services, recurring managed cloud services and subscriptions, and Microsoft and third-party license resale with ongoing license management. Pricing is quote-based and project-dependent, with multi-year contracts typical. Go-to-market is direct enterprise sales supported by content marketing (IT blog, LinkedIn, XING, YouTube, newsletter), industry association memberships (bitkom, BVMW), and Microsoft partner referrals. The customer base of 60+ named references spans manufacturing, retail, healthcare, consulting, real estate, legal services, and large NPOs such as Malteser Hilfsdienst and Deutsche Welthungerhilfe. In summer 2025, the firm restructured its shareholder base, bringing in Daniel Philips and Jens P. Klasen as new shareholders alongside founder Andreas Lau.

Name

synalis

Legal name

synalis GmbH & Co. KG

Website

https://synalis.de

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

51–100 employees

Short description

synalis is a Bonn-based Microsoft IT services firm of roughly 100 in-house experts that implements and operates cloud, ERP, CRM, ECM, and AI solutions for German Mittelstand companies and non-profit organizations.

Ownership category

akta.pro rank

Product category

Cloud IT Services and Microsoft System Integration

NAICS

Computer Systems Design Services (541512), Other Computer Related Services (541519), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Management, Scientific, and Technical Consulting Services (5416)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372), Services-Management Consulting Services (8742)

akta.pro primary industry

Collaboration & Productivity Platforms (M365/Google Workspace, Email, Chat/Meetings) (BPAEAIAD)

akta.pro secondary industries

Low-Code/No-Code Application Platforms (HDAEAKAA), Managed Application Platforms (App PaaS & Runtime Services) (HDABAAAD)

Keywords

• Cloud IT services
• Microsoft 365 solutions
• Enterprise content management
• Dynamics 365 implementation
• Managed IT services

Headquarters

HQ city

Bonn

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. IT Consulting & Implementation Services: Project-based consulting services for IT solutions including needs analysis, design, development, deployment, and ongoing operations. Revenue generated through professional services engagements with Mittelstand and NPO clients.
2. Cloud Services & Subscription: Recurring revenue from managed cloud services, licensing management, and ongoing support contracts. Customers access cloud marketplace and license management through customer portal.
3. Microsoft Licensing Resale: Resale and management of Microsoft and third-party software licenses including Microsoft 365, Dynamics 365, Azure, and specialized solutions like ELO ECM Suite

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

synalis is a Microsoft-focused IT services and system-integration firm that delivers consulting, implementation, licensing and managed cloud services for German mid-market companies (Mittelstand) and non-profit organizations. Core offerings include Microsoft 365, Azure, Dynamics 365 and Power Platform deployments, ELO enterprise content management, custom AI solutions on Azure AI Foundry, and proprietary products such as synFile, the KI-Diktierlösung AI dictation app, bizops Professional Services, and a self-service customer portal for license and support management.

Product overview

synalis is a German IT service provider headquartered in Bonn, operating as a systems integrator and managed services provider for mid-market companies and NPOs. The portfolio is organized as a platform-plus-services model anchored in the Microsoft ecosystem (Microsoft 365, Azure, Dynamics 365, Power Platform) and supplemented by the ELO ECM Suite for document management. The product portfolio spans four IT competency areas: Business Applications (CRM via Microsoft Dynamics 365, ERP via Business Central, Low-Code via Power Platform, Business Intelligence via Power BI), Cloud Infrastructure & Security (Azure, Microsoft Defender, Intune, Zscaler, hybrid work), Enterprise Content Management (ELO ECM Suite with modules for contracts, invoices, HR recruiting, personnel files, visitor management, and DATEV integration), and Digital Workplace & AI (Microsoft 365 with Copilot, Teams, SharePoint, Learn365, and AI solutions). Proprietary and partner-branded products include synFile (digital records), bizops Professional Services (time and billing add-on for Business Central), seventhings (inventory management), 4square365 (property management), and DocumentCorePack (document generation). Azure AI Foundry serves as the platform for custom AI solutions, including synalis's own AI dictation app built for law firms. synalis delivers these as a combination of cloud services, implementation consulting, and managed services, primarily targeting German-speaking mid-market businesses and nonprofit organizations.

Differentiator

Problem solved

Functional benefit

Products and services

• Microsoft 365 Cloud-deployed Microsoft 365 productivity suite combining Windows 11, Office 365, and Enterprise Mobility + Security (EM+S), delivered and supported by synalis for mid-market and NPO customers.
• Microsoft Azure Cloud Cloud computing infrastructure platform providing compute, storage, AI and developer services; underlying platform for synalis's Azure AI Foundry and AI dictation solutions.
• Microsoft Copilot AI productivity assistant integrated across Microsoft 365 applications, providing generative AI assistance for content creation, data analysis and workflow automation. Synalis holds Microsoft Copilot Specialization and Jumpstart Ready designation.
• Microsoft Power Platform Low-code application and automation platform comprising Power Apps, Power Automate, Power BI, Power Pages and Copilot Studio for building custom business applications and workflows.
• Microsoft Dynamics 365 Modular cloud ERP and CRM suite combining CRM, ERP and productivity tools in a centralized platform, including Sales, Customer Service, Marketing and Finance modules, delivered and supported by synalis.
• Microsoft Dynamics 365 Business Central Cloud-based ERP solution for small and mid-sized businesses providing financial management, operations and supply chain capabilities, delivered as a cloud service by synalis and serving as the base for bizops Professional Services.
• Microsoft Fabric Unified data platform bringing together data engineering, data warehousing, real-time analytics and business intelligence in a single environment, enabling consolidation of data sources and AI-ready pipelines.
• Azure AI Foundry Modular platform for AI services, solutions and AI agents offered as a cloud service by synalis. Serves as the foundation for custom AI solutions including synalis's AI dictation app for law firms.
• Microsoft Defender Endpoint security and threat protection platform providing antivirus, endpoint detection and response (EDR) and mobile device security management, delivered by synalis as part of Microsoft 365 security.
• Microsoft Intune Unified endpoint management solution for mobile devices, PCs and applications, enabling policy-based device management and corporate data protection.
• Zscaler Cloud Security Cloud-native security platform providing Zero Trust network access, secure web gateway and cloud security services for enterprise protection, deployed and managed by synalis.
• ELO ECM Suite Enterprise content management and document management system (DMS) for mid-market businesses, providing document capture, archiving, workflow management and compliance-ready storage, delivered and integrated by synalis.
• Learn365 E-learning and learning management system (LMS) based on Microsoft 365, providing corporate training, compliance education and skill development within the Microsoft ecosystem, delivered and customized by synalis.
• 4square365 Property and real estate management solution for sales and marketing of construction projects and properties, built on the Microsoft 365 platform and offered as a cloud service by synalis.
• bizops Professional Services Time recording and billing add-on for Microsoft Dynamics 365 Business Central, enabling project-based time tracking, automated billing runs and plausibility checks directly within the ERP system.
• seventhings Cloud inventory management software with barcode scanning for efficient asset and inventory tracking, offered as a cloud service by synalis.
• DocuSign Digital signature platform for sending, signing and managing electronic agreements and contracts, offered as a cloud service by synalis.
• synFile Proprietary digital file and record management solution for organizing, storing and managing digital documents and files, developed and offered by synalis.
• KI-Diktierlösung (AI Dictation Solution) Proprietary AI-powered dictation solution built by synalis using Whisper, GPT-4.1 and Microsoft Teams integration on Azure AI Foundry, providing automated speech-to-text and CI-compliant legal document creation for law firms.
• synalis Customer Portal Proprietary self-service customer portal built on Microsoft Power Apps Portal, providing ticket submission, license management, cloud marketplace access and event registration for synalis clients.

Quantifiable outcome

• 60+ customer references demonstrating successful implementations across multiple industries
• +2 more outcomes

Named customers11 records

Segments8 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration34 records

AI capability10 records

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• MicrosoftcoreTechnology or IntegrationCertified Microsoft partner with multiple competencies including Business Applications, Modern Work, and multiple specializations. Provides Azure, Microsoft 365, Dynamics 365, Power Platform, and related solutions. Main technology ecosystem partner.
• ELO Digital OfficecoreTechnology or IntegrationCertified ELO partner providing ECM Suite, document management, contract management, HR recruiting, invoice processing, visitor management, and DATEV integration solutions.
• Microsoft IgniteminorStrategic or Co-development PartnerActive participation in Microsoft Ignite 2025 with sessions on AI, automation, and data integration using Work IQ, Azure IQ, and Fabric IQ.
• BVMW (Bundesverband der Deutschen Mittelstand)minorGTM or Marketing PartnerPartnership with German SME association for networking and market access.
• bitkomminorGTM or Marketing PartnerMembership in Germany's digital association for industry representation and networking.
• Hochschule Bonn-Rhein-SiegminorStrategic or Co-development PartnerAcademic partnership for teaching modern Low-Code platforms through supplementary courses for students.
• dhpgcoreStrategic or Co-development PartnerLong-term strategic partnership with dhpg group. Dhpg IT-Services GmbH provides data protection officer services. New shareholder structure as of summer 2025 with Daniel Philips and Jens P. Klasen becoming new shareholders.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Avanade: Joint venture between Accenture and Microsoft, focused almost exclusively on Microsoft ecosystem consulting and managed services. Most direct global analogue to synalis's Microsoft 365/Azure/Dynamics/Copilot-centric delivery model, albeit at vastly greater scale.
• Allgeier Group: German mid-market IT services and software group with strong Microsoft and Dynamics practice serving Mittelstand. Closely comparable in vertical mix (Mittelstand customers, ERP/CRM/Cloud consulting) and Microsoft ecosystem focus.
• SVA System Vertrieb Alexander: German IT system integrator with deep Microsoft partnership and broad datacenter, cloud and workplace services portfolio. Comparable on Microsoft specializations, German Mittelstand focus and recurring managed services model.
• PRODYNA SE: German-headquartered Microsoft-focused consultancy and managed services provider with Azure, Power Platform and Copilot practices. Comparable business model and Microsoft-first delivery, slightly more weighted to custom software development.
• Cluster Reply (Reply Group): Reply's Microsoft-centric consulting arm delivering Microsoft 365, Azure, Dynamics 365 and Power Platform solutions across Europe. Comparable on end-to-end Microsoft business application services and emphasis on cloud and low-code platforms.

Broad incumbents

• Bechtle AG: Largest German-headquartered IT system house, offering Microsoft, Azure, managed services and workplace solutions to Mittelstand and enterprise. Directly comparable on Microsoft partner footprint and German mid-market focus, but with much broader portfolio and significantly larger scale.
• NTT DATA Deutschland: Large German arm of global IT services group with significant Microsoft, Azure and SAP/Dynamics capabilities. Overlapping Mittelstand and large-enterprise Microsoft cloud delivery but with far broader scale and portfolio.
• Atos Germany: Major German IT services arm of Atos offering Microsoft, cloud and digital workplace services to enterprise and mid-market. Comparable on Microsoft 365 and cloud managed services, but with much larger deal sizes and broader portfolio.
• Capgemini Engineering / Sogeti Germany: Capgemini's German operations deliver Microsoft, cloud, digital workplace and engineering services. Overlaps with synalis on Microsoft ecosystem consulting and managed services for enterprise customers in Germany.

Emerging players

• ORBIT Gesellschaft für Studiensysteme: Smaller German Microsoft-focused services firm with Microsoft 365, Azure and Dynamics practices serving Mittelstand and NPOs. Highly comparable on customer segment and Microsoft specialization profile, with similar scale and German geographic focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/synalis
• YouTubeyoutube.de/@synalis_it
• LinkedInlinkedin.com/company/synalis-gmbh-&-co-kg

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about synalis