Jacksonville Area Legal Aid

What Jacksonville Area Legal Aid does

Jacksonville Area Legal Aid, Inc. (JALA) is a nonprofit law firm established in 1937 that delivers free civil legal services to low-income and at-risk individuals and families across 17 North Florida counties spanning the First Coast. The organization is headquartered at 126 W. Adams St. in Jacksonville and operates branch offices in St. Augustine (St. Johns County), Green Cove Springs (Clay County), and Fernandina Beach (Nassau County). Its service mix spans housing justice (foreclosure prevention, eviction defense), family law, immigration (Refugee Immigration Project and AIRE low-bono), consumer protection, veterans' legal issues, and recurring virtual clinics covering bankruptcy, child support modification, dissolution of marriage, and sealing/expungement. Eligibility-gated free services are supplemented by the FLARE (Family Law at Reduced Expense) sliding-scale tier in Duval, Clay, and Nassau counties and the $30-fee AIRE program.

JALA's technology footprint is intentionally lean: a WordPress-hosted public website (jaxlegalaid.org) with online application forms for free and reduced-fee services, downloadable self-help pamphlets and document-preparation tools, and Zoom-based virtual clinic delivery. There is no proprietary AI, no mobile app, and no public API; the technical differentiator is accessibility and ease-of-use rather than algorithmic capability. Distribution relies on physical offices, walk-in intake hours, scheduled appointments, telephonic services (notably the Eviction Defense Self-Help Project), and a recurring program of virtual clinics aligned to monthly cadences (e.g., 1st Thursday bankruptcy, 2nd Thursday child support, 2nd Friday veterans, 4th Thursday divorce).

The revenue model is a hybrid of unrestricted grants, government appropriations, Legal Services Corporation funding, and charitable donations, augmented by sliding-scale FLARE fees and the $30 AIRE application fee. Client services are free for income-qualifying individuals. JALA cultivates an ecosystem of pro bono partners — including the St. Johns County Bar Association, a panel of private FLARE attorneys, the City of Jacksonville, and the Veterans Legal Collaborative — that materially extends capacity without commensurate in-house headcount. Operational scale is 51-100 employees per firmographic data; financials are not publicly disclosed. Leadership identified in the input includes Deputy Pro Bono Director Stacey DeVall, with the broader staff and volunteer boards maintained at jaxlegalaid.org.

Name

Jacksonville Area Legal Aid

Legal name

Jacksonville Area Legal Aid, Inc.

Website

https://jaxlegalaid.org

Company type

Private

Founded year

1937

Operating status

Operating

Headcount range

11–50 employees

Short description

Jacksonville Area Legal Aid is a 1937-founded nonprofit law firm providing free and reduced-fee civil legal services to low-income individuals and families across 17 North Florida counties via four offices and virtual clinics.

Ownership category

akta.pro rank

Product category

Legal Aid Services

NAICS

Offices of Lawyers (54111), Offices of Lawyers (541110), Human Rights Organizations (813311), Educational Support Services (611710)

SIC

Services-Legal Services (8111)

akta.pro primary industry

Public Defense & Legal Aid Services (BPAIAFAC)

akta.pro secondary industries

Legal Aid & Client Advocacy Services (BPAGAEAM), Legal Literacy & Public Legal Education (Know Your Rights) (EDAAAFAI), Migrant & Refugee Legal Aid and Documentation Services (BPADAHAE)

Keywords

• Civil legal aid
• Family law services
• Immigration assistance
• Eviction defense
• Foreclosure prevention

Headquarters

HQ city

Jacksonville

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Technology or R&D

Revenue model

1. Nonprofit Legal Aid Services: Jacksonville Area Legal Aid is a nonprofit law firm established in 1937 that provides free civil legal aid services to low-income residents. The organization is funded through grants, donations, government funding, and the Legal Services Corporation. Services are provided at no cost to qualifying clients, with reduced-fee options available through the FLARE program for moderate-income families.
2. Reduced Fee Services (FLARE): The FLARE (Family Law at Reduced Expense) program partners with local attorneys to provide legal help on a sliding scale for moderate-income families in Duval, Clay, and Nassau counties who do not qualify for free services but need affordable legal assistance.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Jacksonville Area Legal Aid is a nonprofit law firm established in 1937 that provides free civil legal aid services to low-income residents across 17 North Florida counties. The organization delivers direct representation, advice, and self-help resources focused on economic justice, social justice, and housing justice through core programs including FLARE (reduced-fee family law), an Immigration Unit (Refugee Immigration Project and AIRE low-bono program), eviction defense, foreclosure prevention, and recurring free legal clinics.

Product overview

Jacksonville Area Legal Aid is a nonprofit law firm established in 1937 that delivers economic, social, and housing justice to low-income and at-risk individuals and families across 17 North Florida counties. The organization offers a comprehensive suite of legal services including direct representation, advice, and self-help resources. Key programs include FLARE (Family Law at Reduced Expense) for family law matters at reduced cost, an Immigration Unit with Refugee and AIRE programs, and the Eviction Defense Self-Help Project. The organization also conducts recurring free legal clinics covering bankruptcy, child support, veterans' legal needs, dissolution of marriage, and sealing/expungement services, along with downloadable self-help software and pamphlets.

Differentiator

Problem solved

Functional benefit

Products and services

• Jacksonville Area Legal Aid (JALA) Core Legal Services Comprehensive free civil legal aid services delivering economic, social, and housing justice to low-income and at-risk individuals and families across 17 North Florida counties. Includes direct legal representation, advice, and self-help resources covering housing, family law, immigration, and consumer protection matters.
• FLARE (Family Law at Reduced Expense)

Quantifiable outcome

• Saved a cancer patient's home from foreclosure through intervention with the City of Jacksonville
• +1 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Five partnerships are on record, tiered core and minor.

• City of JacksonvillecoreStrategic or Co-development PartnerPartnership with the City of Jacksonville to save homes from foreclosure, including intervention on behalf of vulnerable residents such as cancer patients facing housing instability.
• St. Johns County Bar AssociationcoreStrategic or Co-development PartnerJoint pro bono program with The St. Johns County Bar Association for handling general civil cases for the poor, elderly, and disabled in St. Johns County.
• Local Attorneys (FLARE Program)coreChannel Partner/ Reseller/ DistributorPartnership with local attorneys to provide reduced-fee legal services on a sliding scale for moderate-income families in Duval, Clay, and Nassau counties through the FLARE (Family Law at Reduced Expense) program.
• Jacksonville City HallminorStrategic or Co-development PartnerHosting location for Ask-A-Lawyer Clinic and Financial Institution Clinic events at Jacksonville City Hall, 117 W. Duval St.
• Veterans Legal Collaborative (VLC)coreStrategic or Co-development PartnerMonthly Ask-A-Lawyer clinic for veterans at Jacksonville Outpatient Clinic providing free legal guidance on family law, real estate, housing, landlord/tenant, probate, estate, and contract issues.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Three Rivers Legal Services: Florida-based nonprofit legal aid organization serving low-income residents across multiple North/Central Florida counties. Direct geographic and service-area peer to JALA within the same state LSC funding ecosystem.
• Florida Rural Legal Services: Statewide Florida LSC-funded legal aid program focused on rural and underserved communities. Directly comparable mission, funding model, and client base, with overlapping service areas to several of JALA's 17 counties.
• Bay Area Legal Services: Tampa Bay-based LSC-funded legal aid provider with comparable civil practice areas including housing, family law, and veterans services. Direct in-state peer for benchmarking service delivery and program design.
• Community Legal Services of Mid-Florida: Nonprofit legal aid organization serving Central Florida with civil legal services for low-income residents. Comparable service mix (housing, family, consumer) and similar LSC-grantee structure, providing a same-state benchmark.
• Legal Aid Society of Palm Beach County: Florida LSC-funded legal aid organization providing civil legal services to low-income residents. Same regulatory and funding environment as JALA, with comparable practice areas and pro bono infrastructure.

Regional players

• Atlanta Legal Aid Society: Large Southeastern legal aid organization with a comparable mission and a broader service footprint than JALA. Useful as a regional benchmark for scale, fundraising events, and clinic-based delivery models.
• South Carolina Legal Services: Statewide South Carolina LSC-funded legal aid program covering a multi-county rural and urban footprint. Closely comparable operating model to JALA in a neighboring Southeastern state.
• Legal Aid of North Carolina: Statewide North Carolina LSC-funded legal aid program with a similar multi-county service model, practice areas, and self-help/technology emphasis. Regional comparison for service delivery and program breadth.
• Georgia Legal Services Program: Statewide Georgia LSC-funded legal aid organization serving low-income residents with civil legal services. Direct comparability in funding model, scale, and service areas, with JALA's footprint adjacent to GLSP's service area.

Others

• Pro Bono Net: National nonprofit that builds technology and supports legal aid and pro bono programs. Not a direct competitor but an enabling/ecosystem partner whose platforms (e.g., LawHelp, document-assembly tools) are commonly used by organizations like JALA.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/JaxLegalAid
• YouTubeyoutube.com/channel/UCEAb8GABbi7EdidTeBs8U4g
• Facebookfacebook.com/JaxLegalAid
• LinkedInlinkedin.com/company/jacksonville-area-legal-aid-inc.

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jacksonville Area Legal Aid