eCustoms
eCustoms, founded in 1981, operates the Visual Compliance cloud SaaS platform for denied party screening, OFAC compliance, and export classification, serving manufacturers, financial institutions, logistics providers, and defense firms across the U.S. and Canada.
- Company typePrivate
- Founded1981
- HeadquartersBuffalo, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What eCustoms does
eCustoms (legal entity Descartes eCustoms Inc.) is a privately held trade compliance software provider founded in 1981, operating the Visual Compliance platform — a cloud-based, modular SaaS suite for denied party screening, OFAC compliance, export classification (ECCN/USML), export documentation, and import compliance. The company serves manufacturers, financial services firms, logistics providers, defense and aerospace contractors, IT/telecommunications firms, research institutions, and other organizations subject to U.S. and international trade regulations, with customers referencing screening against hundreds of government watch lists across six continents and trade content from 800+ agencies in 191 countries. Its technology stack is anchored by native ERP/CRM integrations with SAP, Oracle, Salesforce, NetSuite, and Microsoft Dynamics, plus mobile (VC Mobile) and web (Online, Batch, Dynamic, Integrated Screening) delivery, with curated regulatory content updated daily. The company operates under multiple sub-brands (Visual Compliance, Visual OFAC, Visual Gateway, RNS Online, CustomsIQ) and is associated with the Descartes group based on copyright and privacy policy references. Its business model combines recurring SaaS subscriptions (per-user or organization-wide licensing with modular à la carte configuration) with professional services for integration, training, and consulting, distributed through direct enterprise sales, inside sales for inbound inquiries, and ERP/CRM channel partnerships, with U.S. headquarters in Atlanta, GA and a Canadian office in Waterloo, Ontario.
eCustoms firmographics
Firmographics- Name
- eCustoms
- Legal name
- Descartes eCustoms Inc.
- Website
- https://ecustoms.com
- Company type
- Private
- Founded year
- 1981
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- eCustoms, founded in 1981, operates the Visual Compliance cloud SaaS platform for denied party screening, OFAC compliance, and export classification, serving manufacturers, financial institutions, logistics providers, and defense firms across the U.S. and Canada.
- Ownership category
- akta.pro rank
eCustoms industry classification
Industry- Product category
- Trade Compliance Software
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design Services (541512), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Sanctions, Embargo & Export Controls (EAR/ITAR) Compliance Tools (TLAEAOAI)
- akta.pro secondary industry
- Cloud Compliance, Audit & Continuous Controls Monitoring (CCM/GRC) (HDABAHAI)
Keywords
Where eCustoms is headquartered
LocationHeadquarters
- HQ city
- Buffalo
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
eCustoms business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Software Subscriptions (SaaS): Cloud-based Visual Compliance software delivered as subscription service with modular, scalable deployment options. Customers can mix-and-match solutions (Online Screening, Batch Screening, Integrated Screening) depending on requirements with per-user or organization-wide licensing.
- Professional Services: Implementation and deployment services, training programs (individual/team online training, self-paced video library), and consulting services for export compliance. In-house development, training and support not outsourced to third parties.
- Trade Content/Regulatory Data: Access to comprehensive trade content database including government regulations, watch lists, Federal Register notices, and trade resources from 800+ agencies in 191 countries. Content updated daily and delivered as part of subscription.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Quote-based enterprise pricing |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
eCustoms product offering
Product offeringCore offering
eCustoms provides the Visual Compliance cloud-based SaaS platform for denied party screening, OFAC compliance, export classification (ECCN/USML), export documentation management (including AES filing), and import compliance. Solutions are sold as modular subscriptions with native integrations into SAP, Oracle, NetSuite, Salesforce, and Microsoft Dynamics, complemented by supporting products such as Visual OFAC, Visual Gateway, RNS Online, and CustomsIQ. The offering is targeted at manufacturers, logistics providers, financial institutions, defense and aerospace firms, IT companies, and research institutions that need to comply with ITAR, EAR, OFAC, and other trade control regulations.
Product overview
eCustoms provides Visual Compliance, a cloud-based modular trade compliance platform with specialized solutions for denied party screening, OFAC compliance, export classification, documentation management, and import compliance. The platform operates as a unified system with specialized sub-products including Visual OFAC for financial compliance screening, dedicated ERP/CRM integrations (Visual Compliance for SAP, Oracle, NetSuite, Salesforce, Microsoft Dynamics), and complementary solutions like RNS Online for Canadian logistics tracking, Visual Gateway for advance cargo notifications, and CustomsIQ for tariff classification. The modular architecture allows organizations to deploy screening solutions (Online, Batch, Dynamic, Integrated, Mobile) alongside classification tools (ECCN/USML, Export Classification Workflow, Product Trade Manager), documentation solutions (Export Documentation Manager), and specialized compliance modules (ITAR, CAATSA, Sanctioned Party Ownership, Deemed Export, I-129 Certification, USMCA). All solutions share common trade content databases and support integration with ERP, CRM, and eCommerce systems.
Differentiator
Problem solved
Functional benefit
Brands
- Visual Compliance: Export control compliance, comprehensive denied party screening, controlled goods classification, export license determination and U.S. Munitions List classification for export shipments.
- Visual OFAC
- Visual Gateway
- RNS Online
- CustomsIQ
Products and services
- Visual Compliance Cloud-based modular SaaS platform providing denied party screening against hundreds of government watch lists, ECCN/USML classification with license determination, export documentation with AES filing, OFAC sanctions screening, and related trade compliance workflows for enterprises.
- Visual OFAC Dedicated OFAC compliance and financial screening solution for screening entities against Specially Designated Nationals (SDN), Foreign Sanctions Evaders, FINCEN, Politically Exposed Persons (PEP), and Sectoral Sanctions Identifications (SSI) lists.
- Visual Compliance for Sales (Salesforce integration) Salesforce-integrated denied party screening and compliance verification solution that runs compliance checks within Salesforce CRM workflows.
- Visual Compliance for SAP SAP-integrated export compliance solution for conducting denied party screening and other essential compliance steps directly within the SAP ERP environment.
- Visual Compliance for Oracle Oracle-integrated export compliance solution for conducting denied party screening and compliance workflows within the Oracle ERP environment.
- Visual Compliance for NetSuite NetSuite-integrated export compliance solution enabling denied party screening and compliance workflows within NetSuite ERP/CRM systems.
- Visual Compliance for Microsoft Dynamics Microsoft Dynamics-integrated export compliance solution enabling denied party screening to occur automatically within Microsoft Dynamics ERP/CRM systems.
- RNS Online Logistics status tracking solution for shipments entering Canada, keeping businesses updated on shipment status to enhance efficiency of the logistics cycle.
- Visual Gateway Web-based solution suite for importers, carriers, and customs brokers to comply with advance electronic cargo and conveyance notification regulations in the U.S. and Canada.
- CustomsIQ Tariff classification and import duty management solution providing HTSUS classifications, rulings, and landed cost calculations.
- Online Denied Party Screening Web-based denied party screening solution for ad hoc queries, providing quick screening of entities against restricted party lists.
- Batch Denied Party Screening Bulk-processing denied party screening capability to screen multiple records simultaneously and return easily interpretable results.
- Dynamic Screening Automatic daily rescreening of records to ensure ongoing compliance with watch list changes without manual re-screening workload.
- Integrated Screening Denied party screening integrated into existing ERP/CRM/eCommerce systems, ensuring screening is executed accurately and on time within business workflows.
- Mobile Restricted Party Screening (VC Mobile) Mobile export compliance solution providing denied party screening via tablet or smartphone, enabling compliance verification anywhere globally on a 24/7 basis.
- Export Documentation Manager Solution combining export documentation creation, AES filing, restricted party screening, sanction/embargo checks, and license determination in a single streamlined workflow.
- ECCN and USML Classification Tool Classification software to determine USML categories or ECCN codes for goods by searching the Commerce Control List, United States Munitions List, and international controls, with automated license determination.
- ITAR Compliance Software Software solution for navigating International Traffic in Arms Regulations governing defense-related goods, technologies, and services on the U.S. Munitions List.
- Tariff Classification and Management Tariff classification solution for HTS imports and Schedule B exports, providing duty rates, rulings, and landed cost calculations.
- USMCA and Free Trade Agreement Compliance Automation solution for USMCA and other free trade agreement processes including solicitation, qualification, and certificate management for duty reduction or elimination.
- Import Compliance Software (ABI-certified) ABI-certified import compliance software for managing import processes, monitoring compliance standards, and transmitting data to U.S. Customs via Automated Broker Interface (ABI).
- Sanctioned Party Ownership Screening Solution for determining whether potential business partners are owned or controlled by entities on OFAC and EU Sanction Lists, addressing ownership structure changes monthly.
- Regulatory Content and Trade Resources Comprehensive trade content offering including government denied party watch lists, EAR, OFAC, ITAR regulations, Federal Register rules, and reference materials from over 800 agencies across 191 countries.
Quantifiable outcome
- Reclassification of parts can take as little as one tenth the time using Visual Compliance Export Control Reform solution compared to manual methods
- +3 more outcomes
Companies that use eCustoms
Customer profileNamed customers9 records
Segments8 records
Ideal customer profiles4 records
eCustoms technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability2 records
Feature10 records
eCustoms partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core.
- SAPcoreNative integration partnership enabling Visual Compliance denied party screening and compliance workflows directly within SAP ERP systems. Dedicated Visual Compliance for SAP portal and integration capabilities for seamless automated compliance within SAP environments.
- OraclecoreNative integration partnership enabling Visual Compliance compliance solutions within Oracle ERP environments. Dedicated Visual Compliance for Oracle portal with seamless integration for automated screening and compliance workflows.
- SalesforcecoreIntegration partnership via Visual Compliance for Sales enabling denied party screening and compliance verification within Salesforce CRM workflows. Dedicated Visual Compliance for Sales portal.
- NetSuitecoreNative integration partnership enabling Visual Compliance compliance solutions within NetSuite ERP/CRM systems. Dedicated Visual Compliance for NetSuite portal.
- Microsoft DynamicscoreIntegration partnership enabling Visual Compliance compliance solutions within Microsoft Dynamics ERP and CRM platforms. Dedicated Visual Compliance for Microsoft Dynamics portal.
Scale indicators5 records
Recent moves1 record
Expansion highlights6 records
eCustoms competitors and assessment
Company assessmentDirect peers
- Amber Road (E2open): Direct competitor in cloud-based GTM and denied party screening following E2open's acquisition of Amber Road; offers Global Knowledge, screening, classification, and trade content services targeting the same enterprise compliance buyers.
- Qlik Trade Compliance / Integration Point: Niche denied party screening and global trade compliance software vendor with deep regulatory content similar to Visual Compliance, competing for the same mid-market and enterprise compliance teams.
Broad incumbents
- Descartes Systems Group: Public logistics technology company and parent/affiliate of eCustoms; operates a broad Global Trade Management (GTM) suite that overlaps with Visual Compliance on denied party screening, customs filing, and trade compliance—directly comparable in domain and customer base.
- Thomson Reuters ONESOURCE Trade Compliance: Global trade compliance and denied party screening suite bundled with regulatory content, targeting multinational trade compliance and tax teams with overlapping use cases to Visual Compliance.
- Accuity (LexisNexis Risk Solutions): Provides global sanctions, PEP, and adverse media screening data and software for financial services and corporates—competes in the same denied party screening and OFAC compliance category as eCustoms.
- Visual Compliance (legacy integration competitors): Refinitiv (LSEG) World-Check and Dow Jones Risk & Compliance provide denied party and sanctions screening content and tooling widely used by banks and corporates, overlapping directly with Visual OFAC.
- SAP Global Trade Services (SAP GTS): Native GTM module within SAP ERP that bundles denied party screening, classification, and customs compliance for SAP customers—competes head-to-head with Visual Compliance for SAP and other enterprise trade compliance spend.
- Oracle Global Trade Management: Oracle's native GTM offering for Oracle ERP/Cloud customers, providing denied party screening and trade compliance functionality comparable to Visual Compliance for Oracle.
Others
- Microsoft Dynamics 365 Compliance: Dynamics 365 platform partners and ISVs provide adjacent compliance functionality; eCustoms has a dedicated Microsoft Dynamics integration, making Dynamics' evolving compliance roadmap a relevant ecosystem peer.
- CrowdStrike Falcon LogScale (compliance adjacency): While not a direct trade compliance competitor, broader GRC and continuous controls monitoring platforms increasingly encroach on export compliance use cases, particularly for cloud compliance overlap.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights6 records
Customer concentration
eCustoms social profiles
Digital presenceeCustoms financial estimates
Financial estimateRevenue estimate
Valuation estimate
eCustoms leadership team
Management profileNumber of profiles
Profiles1 record
eCustoms subsidiaries and ownership
Company hierarchySubsidiaries6 records
eCustoms funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
eCustoms M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about eCustoms
What does eCustoms do?
eCustoms provides the Visual Compliance cloud-based SaaS platform for denied party screening, OFAC compliance, export classification (ECCN/USML), export documentation management (including AES filing), and import compliance. Solutions are sold as modular subscriptions with native integrations into SAP, Oracle, NetSuite, Salesforce, and Microsoft Dynamics, complemented by supporting products such as Visual OFAC, Visual Gateway, RNS Online, and CustomsIQ. The offering is targeted at manufacturers, logistics providers, financial institutions, defense and aerospace firms, IT companies, and research institutions that need to comply with ITAR, EAR, OFAC, and other trade control regulations.
Is eCustoms a public or private company?
eCustoms is a private company. It is classified as corporate owned and is currently operating.
When was eCustoms founded?
eCustoms was founded in 1981. It employs 51 to 100 people.
Where is eCustoms based?
eCustoms is headquartered in Buffalo, United States, in the North America region.
How does eCustoms make money?
Three revenue lines are on record. Software Subscriptions (SaaS) is the primary driver. The others are professional Services and trade Content/Regulatory Data.
Who are eCustoms's main competitors?
Direct peers on record are Amber Road (E2open) and Qlik Trade Compliance / Integration Point. Broad incumbents are Descartes Systems Group, Thomson Reuters ONESOURCE Trade Compliance, Accuity (LexisNexis Risk Solutions), Visual Compliance (legacy integration competitors), SAP Global Trade Services (SAP GTS) and Oracle Global Trade Management. Others are Microsoft Dynamics 365 Compliance and CrowdStrike Falcon LogScale (compliance adjacency).
Does eCustoms have an API?
No public API is recorded for eCustoms.
What industry is eCustoms in?
eCustoms's product category is Trade Compliance Software. Its primary akta.pro industry code is TLAEAOAI, Sanctions, Embargo & Export Controls (EAR/ITAR) Compliance Tools, with a secondary code of HDABAHAI, Cloud Compliance, Audit & Continuous Controls Monitoring (CCM/GRC). Its NAICS code is 541511 and its SIC code is 7370.