Rigcom
RIGCOM is an Australian specialist services firm providing rope access, height safety, wind turbine, and engineering solutions to government, wind OEMs, mining, and commercial clients via IRATA-certified employed staff across three branches.
- Company typePrivate
- Founded2009
- HeadquartersSeven Hills, Australia
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Rigcom does
RIGCOM Group Pty Ltd, trading as RIGCOM, is an Australian specialist services company that provides technical services and engineered solutions at height across four integrated service divisions: Rope Access, Height Safety, Wind Energy, and Engineering. The company deploys IRATA-certified, employed (not contracted) technicians to conduct inspections, maintenance, and repairs on difficult-to-reach infrastructure for wind farm owners and OEMs, government departments (notably ACT and federal), mining and resources operators, and commercial property clients. Its technology stack combines proprietary products such as the RoofJockey™ portable anchor system and the ALTUM™ client portal with in-house drone-based internal blade inspection and Polytech Lightning Card reading capabilities, supported by a custom fabrication workshop in Melbourne and a purpose-built GWO-accredited training centre in Seven Hills, NSW.
RIGCOM operates a project-based, quote-driven professional services model with multi-year service contracts covering design, installation, inspection, recertification, and after-sales support — generating recurring revenue from mandated compliance cycles. The company holds AS/NZS ISO 9001, 14001, and 45001 certifications, IRE Certificate 2700 for ACT government work, WAHA Gold Member / Endorsed Installation Company status, and third-party safety certifications through CM3, Avetta, and Browse, which collectively prequalify it for blue-chip and public-sector tenders. Named customers include GE, Acciona, Vestas, SGRE, Nexif Energy, Snowy Hydro, BP Castrol, Multiplex, and the Sydney Cricket Ground Trust.
Founded in 2009 and headquartered in Seven Hills, NSW, RIGCOM employs 150+ staff across branches in Sydney, Canberra, and Melbourne, and was acquired by the GEV Group in 2023, providing an international support network and a platform for Asia-Pacific wind-energy expansion.
Rigcom firmographics
Firmographics- Name
- Rigcom
- Legal name
- RIGCOM Group Pty Ltd
- Website
- https://rigcom.com.au
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- RIGCOM is an Australian specialist services firm providing rope access, height safety, wind turbine, and engineering solutions to government, wind OEMs, mining, and commercial clients via IRATA-certified employed staff across three branches.
- Ownership category
- akta.pro rank
Rigcom industry classification
Industry- Product category
- Industrial Height Safety Services
- NAICS
- Material Handling Equipment Manufacturing (33392)
- SIC
- General Industrial Machinery & Equipment (3560), Misc Industrial & Commercial Machinery & Equipment (3590)
- akta.pro primary industry
- Lifting Accessories & Rigging (Slings, Shackles, Hooks, Spreaders) (IMAHAJAI)
- akta.pro secondary industry
- Rigging & Truss Services (Ground/Overhead, Automation) (THAHAEAD)
Keywords
Where Rigcom is headquartered
LocationHeadquarters
- HQ city
- Seven Hills
- HQ country
- Australia
- HQ region
- Oceania
Offices4 records
Markets served
Rigcom business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Height Safety Services: Risk assessment, engineering design, custom fabrication, installation, inspection, management and reporting, recertification and after-sales service for fall protection and height safety systems
- Rope Access Services: Specialized rope access techniques for inspections, maintenance and repairs using IRATA-qualified technicians across various industries including commercial, industrial, mining and government
- Wind Energy Services: Wind turbine inspections, maintenance, blade repair, lightning strike monitoring, equipment supply and GWO training for the wind energy industry
- Engineering and Custom Fabrication: Design, manufacture and installation of bespoke height safety, fall protection and suspended access solutions including walkways, handrails, staircases, hoists, platforms and RoofJockey™
- Equipment Hire: Hiring out RoofJockey™ equipment through Sydney and Canberra branches for short or long term rental
- GWO Training: Global Wind Organisation accredited 10-day blade maintenance and repair training course conducted at purpose-built training centre in Seven Hills, NSW
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Enterprise Service Contracts |
Go-to-market motion2 records
Distribution channels1 record
Marketing channels6 records
Rigcom product offering
Product offeringCore offering
Rigcom is an Australian industrial services company that delivers rope access, height safety installation and inspection, wind turbine maintenance, and custom engineering fabrication for assets in difficult-to-access locations. Operating three branches across Sydney, Canberra, and Melbourne with over 150 employed staff, the company provides full-lifecycle services to commercial, government, and industrial clients nationally.
Product overview
RIGCOM is a service company offering four core service divisions: Rope Access, Height Safety, Wind Energy, and Engineering. These divisions work together through a 7-step service lifecycle covering consultancy, risk assessment and design, installation, inspection, management and reporting, recertification, and after-sales service. The Wind Energy division provides specialized services including drone inspections, lightning strike monitoring, GWO blade repair training, and wind turbine equipment supply. The Engineering division offers custom fabrication and the proprietary RoofJockey™ product. The company also provides SRL servicing through its certified repair facility and operates an ALTUM™ client portal for documentation management. No software-as-a-product or API offerings were identified.
Differentiator
Problem solved
Functional benefit
Products and services
- Rope Access Services
Quantifiable outcome
- Cost savings of 20-30% compared to traditional scaffolding and elevated work platforms
- +4 more outcomes
Companies that use Rigcom
Customer profileNamed customers14 records
Segments6 records
Ideal customer profiles4 records
Rigcom technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Rigcom partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered flagship and core.
- GEV GroupflagshipIn 2023, RIGCOM joined the GEV Group, enhancing its capabilities and offering greater support to the wind market in Australia and Asia-Pacific region. GEV Group provides strong international support network ensuring clients receive service excellence across all projects.
- HI-RISEcoreHI-RISE is referred to as 'a RIGCOM company' providing specialist consulting and engineering services for bespoke walkway solutions, height safety and fall protection systems. Located in Melbourne where RIGCOM's custom fabrication workshop is also based.
- PolytechcoreRIGCOM provides in-house lightning strike card reading using the Polytech Lightning Card System. This technology allows generation of PDF reports with turbine IDs, locations and event data without depending on OEM turnaround times.
- International Rope Access Trade Association (IRATA)coreRIGCOM technicians work under IRATA guidelines and certification requirements. Each technician must log minimum 3,000 working hours on rope, with average of 5,000 hours per technician up to IRATA L3 proficiency.
Scale indicators8 records
Recent moves8 records
Expansion highlights5 records
Rigcom competitors and assessment
Company assessmentBroad incumbents
- Mistras Group: Global industrial services and inspection provider with significant rope access and wind turbine blade inspection capabilities - overlapping with Rigcom's Wind Energy division but serving a broader portfolio of industrial clients.
- Petzl: French manufacturer of rope access, fall protection and headlamp equipment. Highly comparable technology category to Rigcom's rope access operations and equipment-supply revenue streams.
- Applus+: International testing, inspection and certification firm with rope access and asset integrity services across energy and infrastructure end-markets directly comparable to Rigcom's customer base.
- Bureau Veritas: Global testing, inspection and certification company with industrial asset integrity and energy services - comparable compliance and inspection-driven revenue mix to Rigcom's recurring recertification and inspection contracts.
- Skylotec: German rope access and fall protection equipment manufacturer whose SKYTAC system is already specified in Rigcom projects. Comparable product category and partner overlap to Rigcom's rigging and access equipment revenue.
- Tractel: Global manufacturer of height safety, fall protection and lifting equipment. Comparable to Rigcom's height safety systems and rigging product offering, though primarily a hardware manufacturer rather than service provider.
- Acuren: Large North American industrial services firm providing rope access, NDT and inspection across similar end-markets (energy, infrastructure, wind). Comparable business model but with a broader geographic and service-line portfolio.
- 3M (Fall Protection / Capital Safety): Global fall protection and rope access equipment manufacturer (formerly Capital Safety / DBI-SALA / Protecta). Comparable to Rigcom's height safety equipment supply, installation and inspection scope.
Direct peers
- SAYFA Group: Australian manufacturer and supplier of height safety systems, anchor points, walkways and access solutions - directly comparable to Rigcom's Height Safety division and a partner already named in Rigcom projects (e.g., Raptor Rail at Quay Quarter Tower).
- UL Solutions (Renewables): Operates wind blade inspection and rotor-driven services globally - directly comparable to Rigcom's Wind Energy division, including lightning strike monitoring, blade repair campaigns and drone-based inspections.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Rigcom social profiles
Digital presenceRigcom compliance and trust
Trust signalCompliance15 records
Rigcom financial estimates
Financial estimateRevenue estimate
Valuation estimate
Rigcom leadership team
Management profileNumber of profiles
Profiles6 records
Rigcom subsidiaries and ownership
Company hierarchySubsidiaries1 record
Rigcom funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Rigcom M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Rigcom
What does Rigcom do?
Rigcom is an Australian industrial services company that delivers rope access, height safety installation and inspection, wind turbine maintenance, and custom engineering fabrication for assets in difficult-to-access locations. Operating three branches across Sydney, Canberra, and Melbourne with over 150 employed staff, the company provides full-lifecycle services to commercial, government, and industrial clients nationally.
Is Rigcom a public or private company?
Rigcom is a private company. It is classified as corporate owned and is currently operating.
When was Rigcom founded?
Rigcom was founded in 2009. It employs 101 to 250 people.
Where is Rigcom based?
Rigcom is headquartered in Seven Hills, Australia, in the Oceania region.
How does Rigcom make money?
Six revenue lines are on record. Height Safety Services are the primary driver. The others are rope Access Services, wind Energy Services, engineering and Custom Fabrication, equipment Hire and GWO Training.
Who are Rigcom's main competitors?
Broad incumbents on record are Mistras Group, Petzl, Applus+, Bureau Veritas, Skylotec, Tractel, Acuren and 3M (Fall Protection / Capital Safety). Direct peers are SAYFA Group and UL Solutions (Renewables).
Does Rigcom have an API?
No public API is recorded for Rigcom.
What industry is Rigcom in?
Rigcom's product category is Industrial Height Safety Services. Its primary akta.pro industry code is IMAHAJAI, Lifting Accessories & Rigging (Slings, Shackles, Hooks, Spreaders), with a secondary code of THAHAEAD, Rigging & Truss Services (Ground/Overhead, Automation). Its NAICS code is 33392 and its SIC code is 3560.