What ProCustom Group does

ProCustom Group, operating as a dba of Mid Atlantic Computer Services, Inc. (founded 2004), is a niche B2B customization engineering firm headquartered in Cerritos, California. The company specializes in modifying COTS (Commercial Off-The-Shelf) rugged laptops, notebooks, and tablets — primarily Getac's X500, B300, V110, T800, and F110 product lines — with custom I/O configurations, circular connectors, GPS connector integrations, EMC-compliant modifications, and internal hardware adaptations for military and defense end-use.

The firm's core capability is a rapid-response engineering team of electrical, mechanical, environmental, and EMC engineers using advanced simulation and 3D CAD tools to model modification scenarios and engage directly with customer engineering teams. This customization layer wraps Getac's rugged platform and is explicitly positioned to serve short to medium production runs of 1 to 1500 units — a volume range that major rugged computer manufacturers are unwilling to accommodate.

Commercially, ProCustom operates through direct B2B engagement with defense industry customers, supported by Getac as its strategic product partner. Pricing is quote-based via a Request for Quotation (RFQ) process; revenue is generated from one-off unit sales and small-batch production runs. The company is certified to AS9100D and ISO 9001:2015, holds ITAR registration for handling defense articles, and is a GSA Schedule holder (47QTCA22D0019), enabling direct procurement by U.S. federal agencies. It is registered with CCR and ORCA and qualifies as a Small Business for federal contracting purposes.

Name

ProCustom Group

Legal name

Mid Atlantic Computer Services, Inc.

Website

https://ProCustomGroup.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

ProCustom Group is a B2B engineering firm that customizes Getac rugged laptops, notebooks, and tablets with specialized I/O, connectors, and EMC modifications for U.S. defense industry and federal agency customers, serving low-volume production runs of 1 to 1500 units.

Ownership category

akta.pro rank

Headquarters

HQ city

Cerritos

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Custom Rugged Computer Hardware Sales: Sale of customized rugged laptops, notebooks, and tablets based on Getac products. ProCustom modifies COTS (Commercial Off-The-Shelf) rugged computing hardware to meet specific customer requirements, selling both one-off custom units and small to medium production runs of 1-1500 units.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

ProCustom Group provides engineering-driven customization of COTS rugged laptops, notebooks, and tablets, primarily based on Getac products, for defense and military customers. Services include project management plus electronic, mechanical, CAD, environmental, and EMC engineering to deliver modifications such as GPS connector mounting, I/O transitions to circular connectors, and internal custom features for production runs of 1 to 1,500 units.

Product overview

ProCustom Group is a market leader in the customization of COTS (Commercial Off-The-Shelf) rugged laptop, rugged notebook, and tablet products. The company offers engineering and customization services including electronic, mechanical, CAD, environmental, and EMC engineering to modify Getac products. The product portfolio consists of customized Getac rugged computers including the X500 and B300 laptops, V110 notebook, T800 laptop, and F110 tablet, along with other peripherals. The company supports short to medium product runs of 1 to 1500 units and provides modifications ranging from simple external GPS connector mounting to complete I/O transitions to circular connectors and internal custom features.

Differentiator

Problem solved

Functional benefit

Products and services

• Customized Getac X500 Rugged Laptop

Quantifiable outcome

• Customization capability for orders as low as 1 unit, versus 500-1000 unit minimums at major manufacturers

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• GetaccoreStrategic or Co-development PartnerProCustom Group serves as Getac's authorized customization partner, providing custom modification services for Getac's rugged laptop, notebook, and tablet products. Getac selected ProCustom Group due to their expertise in Project Management, Electronic, Mechanical, CAD, Environmental and EMC Engineering, enabling Getac customers to receive customized rugged computing solutions while maintaining Getac's quality standards.

Scale indicators2 records

Recent moves5 records

Expansion highlights3 records

Emerging players

• MobileDemand: MobileDemand produces rugged tablets and cases for field-workforce and government applications, competing at the smaller end of the rugged tablet market that overlaps with ProCustom's tablet customization offering.
• DT Research: DT Research manufactures rugged and semi-rugged tablets, laptops, and all-in-one computers for military, healthcare, and industrial applications — a smaller specialist comparable to Getac that competes for the same mission-specific computing programs.

Direct peers

• Zebra Technologies: Zebra provides rugged tablets, mobile computers, and barcode devices for enterprise and government buyers, overlapping with ProCustom's rugged tablet offerings (e.g., Getac F110) and defense/industrial customer base.
• Panasonic Connect (Toughbook): Panasonic's Toughbook line is one of the dominant rugged laptop brands serving defense and field-workforce customers, directly comparable to Getac's product set and overlapping with ProCustom's customization buyer base.
• Trimble: Trimble provides rugged field computing devices and tablets used in military, construction, and geospatial applications, competing with customized Getac tablets for mission-specific field deployments.
• Honeywell Mobility: Honeywell's rugged mobile computers and tablets serve logistics, field service, and government markets, with product lines that compete with ProCustom's customized Getac platforms in similar procurement environments.
• Getac: Getac is the manufacturer of every rugged laptop, notebook, and tablet ProCustom customizes. It is simultaneously a core strategic partner and a potential competitor if it expands direct customization services or in-houses the capability ProCustom currently provides.
• Lenovo ThinkPad Rugged: Lenovo's rugged ThinkPad variants serve defense and industrial markets with semi-rugged and fully rugged laptops, competing with Getac and Toughbook for the same custom-configuration defense programs ProCustom addresses.
• Dell Latitude Rugged: Dell's Latitude Rugged Extreme and Rugged laptop lines target defense, public safety, and industrial buyers, directly competing for the same end customers and rugged computing programs as ProCustom.

Broad incumbents

• Curtiss-Wright Defense Solutions: Curtiss-Wright is a major defense electronics prime supplying ruggedized computing, networking, and mission-critical subsystems to military customers, competing for larger rugged defense computing programs where ProCustom's small-batch customization niche plays.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ProCustom Group