Wellington Water

Name

Wellington Water

Legal name

Wellington Water

Website

https://wellingtonwater.co.nz

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Municipal Water Utility Services

NAICS

Water, Sewage and Other Systems (2213), Sewage Treatment Facilities (22132), Sewage Treatment Facilities (221320)

SIC

Water Supply (4941), Electric, Gas & Sanitary Services (4900), Water, Sewer, Pipeline, Comm & Power Line Construction (1623)

akta.pro primary industry

Water Supply & Wastewater Utilities Administration (BPAIACAG)

akta.pro secondary industries

Raw Water Conveyance & Transmission (Aqueducts, Mains, Pumping Stations) (EUANAAAB), Pump Stations, Lift Stations & Booster Stations Construction (IMAFAGAD), Water & Wastewater Pipeline Construction (Mains, Force Mains, Interceptors) (IMAFAGAC)

Keywords

• Water utility services
• Wastewater treatment
• Municipal water infrastructure
• Drinking water supply
• Stormwater management

Headquarters

HQ city

Petone

HQ country

New Zealand

HQ region

Oceania

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Supply Chain, Technology or R&D, Others

Revenue model

1. Water Services Charges: Council-owned water utility delivering water services to Porirua, Hutt Valley and Wellington regions. Revenue comes from water services charges paid by property owners, transitioning from council rates to direct billing after 1 July 2026.

Distribution channels1 record

Marketing channels4 records

Core offering

Wellington Water (Tiaki Wai) is a council-owned water utility that manages the complete water cycle for the Wellington region, delivering drinking water treatment and supply, wastewater collection and treatment, stormwater management, trade waste services, and emergency water provision across Porirua, Hutt Valley, and Wellington. Services are delivered through physical infrastructure (treatment plants, storage lakes, pipe networks) and supported by digital tools for outage tracking, leak reporting, alerts, and billing, with charges transitioning from council rates to direct property-owner billing from 1 July 2026.

Product overview

Tiaki Wai (Wellington Water) is a council-owned organization responsible for delivering water services across Porirua, Hutt Valley, and Wellington. The organization provides a unified portfolio of water infrastructure and related services including drinking water supply, wastewater treatment, emergency water provision, stormwater management, and trade waste services. The service offering is delivered through multiple integrated channels: an online customer portal for reporting issues and checking network status, mapping tools for supply and job visibility, text/email notification services for incident alerts, direct billing services, a four-tier water restriction system for demand management, and educational resources through the Kaitiaki Wai programme. Major ongoing projects include pipe renewals, erosion mitigation, and seismic strengthening across the network, as well as the Wellington CBD Wastewater Programme for rising main upgrades.

Differentiator

Problem solved

Functional benefit

Products and services

• Drinking Water Supply Services Treatment and delivery of safe, reliable drinking water to residential and commercial properties across the Porirua, Hutt Valley, and Wellington metropolitan areas, supported by storage infrastructure including the Macaskill Lakes (Te Mārua) storage system.
• Wastewater Collection and Treatment Services Collection, treatment, and safe discharge of wastewater from residential and commercial properties across the Wellington region, operated through facilities including the Moa Point Wastewater Treatment Plant.
• Stormwater Management Services Management of the regional stormwater network, including stormwater neutrality and wastewater control guidance for land development, to protect properties and the environment from stormwater impacts.
• Trade Waste Services Management and regulation of commercial trade waste discharge into the wastewater network, with business-specific guidelines and permitting for commercial and industrial customers.
• Emergency Water Services Provision of emergency water supply to the Wellington region during network outages, drought, or other service disruptions, including coordinated boil water notices and contingency supply.
• Water Services Billing Billing and payment services for water consumption, transitioning from collection via council rates to direct billing by Tiaki Wai to property owners from 1 July 2026.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Melbourne Water: Victorian wholesale water utility managing storage, treatment and bulk supply for greater Melbourne — analogous role as the regional wholesaler and asset manager for reservoirs (similar to Macaskill Lakes scale thinking).
• Yarra Valley Water: Melbourne-area retail water utility delivering drinking water, sewerage and trade waste services to homes and businesses — closely comparable end-customer billing, trade-waste and restrictions model to Tiaki Wai.
• Sydney Water: Large Australian state-owned metropolitan water utility operating drinking water, wastewater and stormwater across greater Sydney — directly comparable end-to-end water-cycle utility at scale, though state rather than council-owned.
• SA Water: State-owned water utility supplying drinking water and wastewater services across South Australia — relevant benchmark for full-cycle water utility economics and climate-driven restriction regimes.
• Scottish Water: Public sector water and wastewater monopoly for Scotland — comparable nationally-franchised regulated utility with full source-to-sea service obligation.
• Urban Utilities: Queensland's largest water and wastewater service provider, serving multiple local government areas — directly comparable multi-council governance and geographic aggregation model.

Regional players

• Hunter Water: Regional NSW water utility serving the Hunter, Lower Hunter and parts of the Central Coast — a comparable regionally-franchised water utility with drinking water, wastewater and stormwater mandate.
• Taumata Arowai: New Zealand's national water services regulator; not a competitor but a key counterparty that sets the compliance, drinking-water quality, and economic-level frameworks within which Wellington Water must operate.

Direct peers

• Watercare Services: Auckland's council-owned water and wastewater utility, the most direct NZ comparator — same CCO model, multi-council/regional franchise, drinking water + wastewater + stormwater service bundle at a much larger scale.

Others

• Anglian Water: Large UK regulated water company; although privately owned and UK-based, it is a useful reference for water-restriction regimes, leakage targets, trade-waste billing, and large-scale regional water utility economics.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks7 records

Key highlights6 records

Customer concentration

• Xx.com/WgtnWaterNZ
• Facebookfacebook.com/wellingtonwater
• LinkedInlinkedin.com/company/wellington-water
• Instagraminstagram.com/tiaki_wai

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Wellington Water