PREMEDEX
PREMEDEX provides Premedex 365, a cloud-based patient engagement and care coordination SaaS platform for U.S. health systems and hospitals. It sells subscription-based multi-channel patient communication solutions primarily through SCP Health as its strategic distribution partner.
- Company typePrivate
- Founded2011
- HeadquartersAtlanta, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What PREMEDEX does
PREMEDEX, founded in 2011 and headquartered in Atlanta, is a privately-held healthcare technology company that provides patient engagement and care coordination solutions to U.S. health systems and hospitals. Its core product, Premedex 365, is a cloud-based platform that connects health systems with patients across the care continuum through multi-channel outreach including SMS, live and automated communications, and 24/7 nurse triage. The platform's logic-driven care communication engine aligns patient risk profiles with preferred communication methods and next-best actions, while real-time dashboards surface actionable insights for internal teams. A white-label delivery option allows health systems to present coordinated patient engagement under their own brand.
PREMEDEX's primary commercial channel is its strategic partnership with SCP Health, a national clinical services provider. Premedex 365 serves as the technology backbone of SCP Health's Connected Care Services suite, which bundles the platform across four tiers — Proactive (population outreach and nurse triage), During (inpatient experience feedback), Next (post-discharge follow-up and readmission reduction), and Complete (comprehensive population-based communications for risk-bearing entities). PREMEDEX also pursues direct enterprise sales to health systems and Accountable Care Organizations, particularly those bearing risk for the total cost of care.
PREMEDEX operates a subscription-based SaaS revenue model with annual billing cycles and quote-based pricing that is not publicly disclosed. The company employs 11-50 people, has no disclosed funding rounds, and shows no evidence of acquisitions, patents, regulatory actions, or recent leadership changes in the available data. Its technology stack relies on Microsoft ADFS and Okta SSO integration for clinician portal authentication, and it reports HCAHPS score improvements within three months of deployment as a primary quantified outcome.
PREMEDEX firmographics
Firmographics- Name
- PREMEDEX
- Legal name
- Premedex
- Website
- https://premedex.com
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- PREMEDEX provides Premedex 365, a cloud-based patient engagement and care coordination SaaS platform for U.S. health systems and hospitals. It sells subscription-based multi-channel patient communication solutions primarily through SCP Health as its strategic distribution partner.
- Ownership category
- akta.pro rank
PREMEDEX industry classification
Industry- Product category
- Healthcare Patient Engagement and Care Coordination Software
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)
- akta.pro secondary industry
- Post-Acute & Transitional Care Virtual Platforms (SNF/home health coordination) (HLALABAG)
Keywords
Where PREMEDEX is headquartered
LocationHeadquarters
- HQ city
- Atlanta
- HQ country
- United States
- HQ region
- North America
Markets served
PREMEDEX business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- Premedex 365 SaaS Platform: Subscription-based SaaS platform providing patient engagement and care coordination services to health systems. Services are offered across four tiers (Proactive, During, Next, Complete), with the Complete tier combining all services for population-based communications under risk-based care models.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Connected Care Proactive — clinical and non-clinical outreach including 24/7 nurse triage to increase access and improve community health outcomes. |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
PREMEDEX product offering
Product offeringCore offering
PREMEDEX sells Premedex 365, a cloud-based, multi-channel patient engagement and care coordination platform for health systems and hospitals. The platform is delivered in four service tiers — Connected Care Proactive (population outreach and 24/7 nurse triage), Connected Care During (inpatient feedback and service recovery), Connected Care Next (post-discharge follow-up and readmission reduction), and Connected Care Complete (bundled population-based communications for risk-bearing providers). It is sold on a subscription basis and embedded as the technology backbone of SCP Health's Connected Care Services offering.
Product overview
PREMEDEX offers Premedex 365, a cloud-based healthcare platform providing patient engagement and care coordination solutions. The platform integrates with SCP Health's Connected Care Services suite, which includes four service tiers: Connected Care Proactive (population outreach and nurse triage), Connected Care During (inpatient feedback and experience management), Connected Care Next (post-discharge follow-up and readmission reduction), and Connected Care Complete (comprehensive population-based communications combining all service tiers). Premedex 365 serves as the underlying technology platform powering these connected care solutions.
Differentiator
Problem solved
Functional benefit
Products and services
- Premedex 365 Platform
Quantifiable outcome
- Significant improvements in all HCAHPS domains within three months of implementing a post-discharge follow-up program.
Companies that use PREMEDEX
Customer profileNamed customers1 record
Segments2 records
Ideal customer profiles2 records
PREMEDEX technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
PREMEDEX partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- SCP HealthcoreSCP Health is the primary customer and strategic partner utilizing Premedex 365 as the technology backbone for their SCP Connected Care Services. The partnership provides health systems with a comprehensive, physician-led patient engagement and care coordination solution encompassing Proactive, During, Next, and Complete service tiers.
Recent moves1 record
Expansion highlights2 records
PREMEDEX competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key highlights6 records
Customer concentration
PREMEDEX social profiles
Digital presencePREMEDEX financial estimates
Financial estimateRevenue estimate
Valuation estimate
PREMEDEX leadership team
Management profileNumber of profiles
PREMEDEX funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
PREMEDEX M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about PREMEDEX
What does PREMEDEX do?
PREMEDEX sells Premedex 365, a cloud-based, multi-channel patient engagement and care coordination platform for health systems and hospitals. The platform is delivered in four service tiers — Connected Care Proactive (population outreach and 24/7 nurse triage), Connected Care During (inpatient feedback and service recovery), Connected Care Next (post-discharge follow-up and readmission reduction), and Connected Care Complete (bundled population-based communications for risk-bearing providers). It is sold on a subscription basis and embedded as the technology backbone of SCP Health's Connected Care Services offering.
When was PREMEDEX founded?
PREMEDEX was founded in 2011. It employs 11 to 50 people.
Where is PREMEDEX based?
PREMEDEX is headquartered in Atlanta, United States, in the North America region.
How does PREMEDEX make money?
One revenue line is on record: premedex 365 SaaS Platform.
Does PREMEDEX have an API?
No public API is recorded for PREMEDEX.
What industry is PREMEDEX in?
PREMEDEX's product category is Healthcare Patient Engagement and Care Coordination Software. Its primary akta.pro industry code is HLALABAJ, Patient Engagement, Education & Messaging Platforms (portal/CRM integrated), with a secondary code of HLALABAG, Post-Acute & Transitional Care Virtual Platforms (SNF/home health coordination). Its NAICS code is 54151 and its SIC code is 7372.