Zimbabwe Revenue Authority

What Zimbabwe Revenue Authority does

Zimbabwe Revenue Authority (ZIMRA) is a statutory body of the Government of Zimbabwe established under the Revenue Authority Act [Chapter 23:11] in 2001 and headquartered in Harare. It operates as the sole national revenue collection authority, assessing and collecting taxes, customs duties, excise duties, VAT, and other statutory levies from individuals, businesses, corporations, and government entities operating in Zimbabwe. ZIMRA serves a highly distributed customer base, essentially the entire formal Zimbabwean economy, through four regional offices covering the country's territory, physical border posts, and integrated digital platforms.

ZIMRA's technology stack is anchored by ASYCUDA World, the UNCTAD-developed web-based customs management system that handles commercial and private importations, transit management, accounting, and risk-based selectivity. ZIMRA was the first revenue authority in the COMESA region to migrate to ASYCUDA World (in 2021). Domestic tax operations run on TaRMS (Tax Revenue Management System), a self-service portal for taxpayer registration, VAT filing, and compliance. Additional digital platforms include the eTip Portal for Temporary Import Permits, the E-Tariff Tool for tariff classification, a Whistle-Blower Online Portal for fraud reporting, a Fiscalisation API enabling third-party integration with taxpayer fiscal devices for real-time VAT reporting, and the Electronic Customs Document Management System (ECDRMS) launched in March 2026.

As a government statutory body, ZIMRA does not operate a commercial business model with product pricing or revenue from sales; its mandate is revenue collection and trade facilitation funded through government allocation. Service delivery combines centralized head-office functions, four regional offices, physical border posts, and electronic self-service portals, supplemented by a network of registered clearing agents who process customs declarations on behalf of importers and exporters. ZIMRA administers trade protocols under COMESA, SADC, EU/ESA, UK/ESA, and bilateral agreements with Botswana, Malawi, Mozambique, Namibia, and South Africa. Its governance is provided by a Board chaired by Anthony Mandiwanza and executive leadership headed by Commissioner General Regina Chinamasa.

Name

Zimbabwe Revenue Authority

Legal name

Zimbabwe Revenue Authority

Website

https://zimra.co.zw

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Zimbabwe Revenue Authority (ZIMRA) is Zimbabwe's sole statutory revenue collection body, assessing and collecting taxes, customs duties, VAT, and excise duties from all taxpayers and traders across the country through four regional offices, border posts, and integrated digital platforms.

Ownership category

akta.pro rank

Product category

Government Tax Administration

NAICS

Public Finance Activities (921130), Executive, Legislative, and Other General Government Support (921)

SIC

Finance Services (6199)

akta.pro primary industry

Revenue Systems, E-Filing & Digital Tax Administration (BPAIADAO)

akta.pro secondary industries

Tax Return Filing, Processing & Assessment (BPAIADAC), Excise, VAT/Sales Tax & Indirect Tax Administration (BPAIADAH), Revenue Intelligence, Analytics & Risk Management (BPAIADAL), Tax Policy, Legislation & Rulings (BPAIADAA), Interagency/International Information Exchange & Cooperation (BPAIADAN)

Keywords

• Tax administration services
• Customs clearance
• Revenue collection
• Trade facilitation
• Tax compliance management

Headquarters

HQ city

Harare

HQ country

Zimbabwe

HQ region

Africa

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Distribution channels5 records

Marketing channels5 records

Core offering

Zimbabwe Revenue Authority is the Government of Zimbabwe's statutory revenue collection agency that assesses, collects, and administers taxes (income tax, VAT, PAYE, corporate tax), customs and excise duties, and a wide range of levies. It facilitates international trade through customs clearance, implements trade agreements (COMESA, SADC, EU/ESA, bilateral), provides advance rulings, and runs digital platforms for taxpayer self-service including ASYCUDA World, TaRMS, eTip Portal, E-Tariff Tool, the Fiscalisation API, and the Whistle-Blower Portal.

Product overview

Zimbabwe Revenue Authority operates a unified revenue administration platform consisting of multiple integrated systems: ASYCUDA World serves as the primary customs clearance platform handling import/export declarations, transit management, and risk-based selectivity; TaRMS (Tax Revenue Management System) manages domestic tax administration including PAYE, VAT, and corporate tax; the eTip Portal handles electronic Temporary Import Permits for vehicles; the E-Tariff Tool provides tariff classification information; and the Whistle-Blower Portal enables corruption reporting. The Fiscalisation API enables third-party integration with taxpayer fiscal devices for VAT compliance. These systems collectively support ZIMRA's mandate of revenue collection, trade facilitation, and compliance enforcement.

Differentiator

Problem solved

Functional benefit

Products and services

• ASYCUDA World Web-based customs clearance system used for processing commercial and private importations, transit management, accounting, and risk-based selectivity. Built in Java and accessible via internet/intranet for customs and trader transactions.
• TaRMS (Tax Revenue Management System)

Quantifiable outcome

• Processing of commercial and private importations via ASYCUDA World
• +1 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature7 records

Partnerships

Eleven partnerships are on record, tiered core, major and regional.

• COMESA (Common Market for East and Southern Africa)coreStrategic or Co-development PartnerZIMRA implements COMESA trade protocols including the Simplified Trade Regime (STR) for small-scale cross border traders. COMESA provides preferential duty rates for goods from member states. The STR simplifies customs clearance procedures for traders importing/exporting goods valued at US$1,000 or less between COMESA countries.
• SADC (South African Development Corporation)coreStrategic or Co-development PartnerZIMRA administers SADC trade protocols enabling preferential duty treatment for goods originating in SADC member states. Trade facilitation arrangements under the SADC Protocol.
• EU/ESA States (Eastern and Southern Africa)majorStrategic or Co-development PartnerZIMRA implements the interim Economic Partnership Agreement between the European Community and ESA States for trade preferences.
• UK/ESA StatesmajorStrategic or Co-development PartnerZIMRA implements the Economic Partnership Agreement between the United Kingdom and ESA States for post-Brexit trade preferences.
• Zimbabwe-Botswana Trade AgreementregionalStrategic or Co-development PartnerBilateral trade agreement (Statutory Instrument 192 of 1988) providing preferential treatment for goods traded between Zimbabwe and Botswana.
• Zimbabwe-Malawi Trade AgreementregionalStrategic or Co-development PartnerBilateral trade agreement (Statutory Instrument 103 of 2005) enabling preferential duty rates for goods between Zimbabwe and Malawi.
• Zimbabwe-Mozambique Trade AgreementregionalStrategic or Co-development PartnerBilateral trade agreement (Statutory Instrument 33 of 2005) providing trade preferences between Zimbabwe and Mozambique.
• Zimbabwe-Namibia Trade AgreementregionalStrategic or Co-development PartnerBilateral trade agreement (Statutory Instrument 156A of 1993) for preferential trade treatment between Zimbabwe and Namibia.
• Zimbabwe-South Africa Trade AgreementregionalStrategic or Co-development PartnerBilateral trade agreement with South Africa providing preferential treatment for goods between the two countries.
• WCO (World Customs Organization)coreStrategic or Co-development PartnerZIMRA follows WCO standards including the Harmonized System (HS) nomenclature for tariff classification. The 2022 HS Nomenclature with 351 sets of amendments is implemented through Statutory Instrument 203 of 2022.
• WTO (World Trade Organization)coreStrategic or Co-development PartnerZIMRA implements the WTO Agreement on Customs Valuation (Article VII of GATT 1994) for determining customs values of imported goods using internationally recognized valuation methods.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• South African Revenue Service (SARS): South Africa's national revenue authority, the most direct regional peer to ZIMRA. Operates a comparable mandate across customs, VAT, income tax, and corporate tax, and shares SADC/COMESA trade frameworks with Zimbabwe.
• Kenya Revenue Authority (KRA): Kenya's national revenue authority and a regional counterpart covering customs and domestic tax administration. Operates an integrated iTax/iCMS platform and shares COMESA membership with ZIMRA, providing a directly comparable technology and operating model.
• Uganda Revenue Authority (URA): Uganda's national revenue authority, also a COMESA member, with comparable customs automation (ASYCUDA World) and domestic tax digital services. Operates with similar mandates around trade facilitation and tax compliance in a developing-economy context.
• Tanzania Revenue Authority (TRA): Tanzania's national revenue authority covering customs, VAT, and income tax administration. A regional peer with comparable scope, mandate, and adoption of ASYCUDA World customs automation.
• Botswana Unified Revenue Service (BURS): Botswana's unified revenue service, a direct bilateral trade counterpart to ZIMRA via the Zimbabwe-Botswana Trade Agreement. Provides a comparable regional peer for customs and tax administration.
• Zambia Revenue Authority (ZRA): Zambia's national revenue authority, a regional COMESA/SADC peer covering customs and domestic tax administration. Operates ASYCUDA World and comparable taxpayer self-service platforms.
• Rwanda Revenue Authority (RRA): Rwanda's revenue authority, a regional COMESA peer with a comparable mandate and a reputation for aggressive digital transformation in tax and customs administration.
• Nigeria Customs Service (NCS): Nigeria's customs administration, a direct functional peer for the customs component of ZIMRA's operations. Comparable customs automation mandate and trade facilitation responsibilities within Africa.

Regional players

• Ghana Revenue Authority (GRA): Ghana's national revenue authority covering customs and domestic tax. A peer operating outside ZIMRA's COMESA/SADC geography but with a directly comparable mandate and integrated digital platform.

Broad incumbents

• HM Revenue & Customs (HMRC): The UK's tax and customs authority, a broad incumbent in the global revenue administration space. Comparable in mandate and digital services (Making Tax Digital) but operates at a vastly larger scale and in a different economic context.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/Zimra_11
• YouTubeyoutube.com/channel/UCK2kfjMyqVwGH-XnJzlK3Vw/featured
• Facebookfacebook.com/ZIMRA.ZW
• LinkedInlinkedin.com/company/zimbabwe-revenue-authority

Revenue estimate

Valuation estimate

Number of profiles

Profiles24 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Zimbabwe Revenue Authority