Hope Clinic

What Hope Clinic does

Hope Clinic is a 501(c)(3) nonprofit charitable organization founded in 1982-1983 in Ypsilanti, Michigan, that delivers free, integrated medical, dental, food, and behavioral health services to uninsured and under-insured individuals in southeastern Michigan. It operates from two clinic sites — a Ypsilanti headquarters at 518 Harriet Street and a Westland satellite at 33608 Palmer Road — supplemented by a Farm Stand produce-distribution location on Harriet Street. The core product surface spans four program pillars: Medical Care (primary care with an on-site pharmacy and 4,800+ prescriptions fulfilled in 2023), Dental Care (preventive and basic dental services for patients at or below 200% of the Federal Poverty Level), Behavioral Health (licensed counseling, screening, support groups, and care navigation), and Food & Basic Needs (choice-based food pantry, farm stand, hot meals six nights a week, diaper pantry, emergency food, and grocery delivery within 10 miles). Operations are volunteer-driven: 1,600+ active volunteers deliver over 60,000 visits/services per year alongside a small paid staff of 11-50, and the organization met more than 128,000 requests for help in 2024.

The business model is a donations-and-grants-funded charity model. Hope Clinic charges patients nothing; eligibility is restricted to uninsured individuals (and, for dental, those at or below 200% of the Federal Poverty Level). Revenue streams consist entirely of contributions from individuals, churches, organizations, and foundations, supplemented by in-kind contributions of specialty care, pharmacy access through Medication Assistance Programs, and discounted lab/radiology from partner hospitals. Customer acquisition relies on community-led, word-of-mouth, church partnerships, and volunteer referrals rather than paid marketing, and the organization coordinates with referral partners including University of Michigan and University of Detroit Mercy dental schools for cases outside its scope.

Governance is by a volunteer Board of Directors (Chairman Dan Foley, Vice Chairman Rick Hendricks CPA, Treasurer Andy Arizala, plus directors including Rev. George W. Waddles Jr., Alonzo Lewis, Dr. Hana Yosief, Jennifer Baird, Dr. Jill Fenske, and Lynn Stella), supported by a small executive team (Chief HR & Operations Officer Lynn Mullins, Director of Finance Anne Munro) and clinical leadership (Medical Directors at both clinics and co-Directors of the Dental Clinic). Hope Clinic is recognized by Charity Navigator as one of the highest-rated charities in the nation (EIN 38-2469007) and is described as offering one of the most comprehensive menus of free services in Michigan. The most recent major capital initiative was the 'Campaign for One Hope' (2009-2012), which raised $3 million to fund the central Ypsilanti campus.

Name

Hope Clinic

Legal name

Hope Medical Clinic, Inc.

Website

https://thehopeclinic.org

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

11–50 employees

Short description

Hope Clinic is a Michigan-based 501(c)(3) nonprofit that provides free, integrated medical, dental, food, and behavioral health services to uninsured and under-insured individuals across two clinic sites in Ypsilanti and Westland, funded entirely through donations and grants and delivered by a small paid staff and 1,600+ volunteers.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Other Ambulatory Health Care Services (6219), Offices of Physicians, Mental Health Specialists (621112), Social Assistance (624)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Public/County Primary Care Clinics (HLAFAGAI)

akta.pro secondary industry

Outpatient Mental Health & Counseling Clinics (HLAFABAC)

Keywords

• Free medical care
• Community health services
• Dental care clinic
• Behavioral health counseling
• Food assistance program

Headquarters

HQ city

Ypsilanti

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Donations and Grants: Hope Clinic operates as a nonprofit organization funded entirely through donations and grants from individuals, churches, organizations, and foundations. They do not charge for services.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Hope Clinic provides free, integrated medical care, dental care, food assistance, and behavioral health services to uninsured and under-insured individuals. The organization operates two clinic locations in Ypsilanti and Westland, Michigan, delivering whole-person care through a volunteer-driven nonprofit model funded by donations and grants.

Product overview

Hope Clinic operates as a free, integrated healthcare and social services nonprofit offering a comprehensive suite of services to uninsured and under-insured individuals. The organization provides four core service programs: Medical Care (primary care at Ypsilanti and Westland locations with on-site pharmacy), Dental Care (preventive and basic dental services), Behavioral Health (counseling and mental health services), and Food & Basic Needs (food pantry, farm stand, meals, emergency food, diaper pantry, and grocery delivery). These services are delivered through volunteer-driven operations at two clinic locations in Ypsilanti and Westland, Michigan, with the goal of providing whole-person care in an integrated, dignified manner.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Care Free primary medical care for uninsured and under-insured individuals at Ypsilanti and Westland locations, including in-person and telemedicine visits, specialist referrals, and an on-site pharmacy.
• Dental Care Limited free dental treatment including preventive care (cleanings, exams, X-rays, fillings, extractions, fluoride treatments, sealants) for uninsured patients at or below 200% of Federal Poverty Level.
• Behavioral Health Mental and behavioral health services including integrated behavioral health interventions, depression and anxiety screening, licensed counseling for the uninsured, support groups, and referrals.
• Food Pantry Choice-based food pantry where clients shop alongside volunteers, receiving 5-8 bags of food including produce, dairy, meat, and bread monthly by appointment.
• Farm Stand Weekly free produce distribution program where clients receive a large box of fresh produce, available by appointment at 454 Harriet St., Ypsilanti.
• Meals Program Prepared hot meals served six nights a week (5:00-6:00pm) in carry-out style at the Hope Dining Room, available without appointment.
• Emergency Food Pre-packed shelf-stable food bags available at the front desk during business hours, plus walk-up groceries at the Farm Stand location.
• Diaper Pantry Free diapers, wipes, formula, and baby food distribution available Wednesdays 4:30-6:30pm and Thursdays 11:30am-1:30pm without appointment.
• Grocery Delivery Home grocery delivery service for individuals unable to pick up due to mobility, transportation, or health concerns, available Wednesday or Friday afternoons within 10 miles.

Quantifiable outcome

• Met more than 128,000 requests for help in 2024
• +2 more outcomes

Named customers3 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core and minor.

• Food GathererscoreStrategic or Co-development PartnerFood Gatherers is a community partner providing referrals for additional food assistance programs in Washtenaw County. They are mentioned as a resource for clients when Hope Clinic is not a fit for their needs.
• Area HospitalscoreStrategic or Co-development PartnerArea hospitals partner with Hope Clinic to provide discounted lab and radiology services for qualified patients, enabling close monitoring of chronic medical conditions.
• Specialty Care ProviderscoreStrategic or Co-development PartnerSpecialists throughout the area donate their time and services to provide care to Hope patients onsite and in their offices, extending the scope of available care beyond what Hope Clinic directly provides.
• First Presbyterian YpsilantiminorStrategic or Co-development PartnerFirst Presbyterian Ypsilanti serves a meal from 4:30-5:30pm on Wednesdays at 300 N Washington St, Ypsilanti when Hope Clinic does not serve an evening meal.
• Pharmaceutical Companies' Medication Assistance ProgramscoreStrategic or Co-development PartnerHope works directly with pharmaceutical companies' Medication Assistance Programs to obtain free medication for patients that qualify financially, enabling the on-site pharmacy to provide prescriptions at no cost.
• University of Michigan Dental SchoolminorOthersReferral resource for patients needing dental services not provided at Hope Clinic. Located at 1011 N. University, Ann Arbor, MI 48109.
• University of Detroit Mercy Dental SchoolminorOthersReferral resource for patients needing dental services not provided at Hope Clinic. Located at 2700 Martin Luther King Jr., Blvd., Detroit, MI 48102.

Scale indicators8 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Volunteers in Medicine (national network): National association supporting a network of free clinics powered by volunteer physicians and community funding. Operates on a near-identical model to Hope Clinic: free care for the uninsured, volunteer-driven, donations-funded, integrated medical/dental/behavioral services.
• Grace Medical Home: Orlando-based nonprofit medical home providing free, comprehensive medical, dental, vision, and behavioral health care to uninsured low-income residents. Closely comparable integrated charity-care model in a different region.
• San Jose Clinic: Houston's leading charity care clinic providing free medical, dental, vision, and pharmacy services to uninsured patients. Comparable integrated model with on-site pharmacy and volunteer specialist network.
• Faith Family Medical Center: Nashville-based faith-affiliated nonprofit providing affordable primary and behavioral health care to uninsured working people. Closely matches Hope Clinic's mission-driven, integrated primary care model.
• Clínica Esperanza / Hope Clinic (Utah): Ogden, Utah free clinic serving uninsured Spanish-speaking and low-income residents with medical, dental, and behavioral health. Comparable charity-care clinic relying on volunteers and donations.
• CommunityHealth (Chicago): One of the largest volunteer-based free clinics in the U.S., providing free medical, dental, vision, and behavioral health to uninsured adults in Chicago. Highly comparable integrated free-clinic model at larger scale.
• Northern Nevada HOPES: Reno-based nonprofit health center providing integrated medical, behavioral health, and social services (including food assistance) to underserved populations. Comparable integrated-care-plus-SDOH model.

Others

• Food Gatherers: Ann Arbor-area food rescue and distribution nonprofit that is Hope Clinic's named food-security partner. Comparable only on the food assistance axis and on the Washtenaw County service geography, not on clinical services.
• National Association of Free & Charitable Clinics (NAFC): Umbrella membership association for free and charitable clinics in the U.S. Hope Clinic operates within this peer ecosystem and benefits from NAFC's advocacy, training, and shared services.

Emerging players

• Pack Health: Digital health coaching company addressing chronic disease and SDOH in underserved populations. Not a free clinic, but addresses overlapping patient populations and an emerging SDOH/whole-person care thesis relevant to Hope's integrated model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/HopeClinic
• Xx.com/thehopeclinicMI

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hope Clinic