What Stad Gent does

Stad Gent (City of Ghent) is the municipal government of Ghent, Belgium, operating under Belgian public law as the primary local authority for an urban area of approximately 265,000 residents. The entity delivers a comprehensive portfolio of public services spanning civil registry (Burgerzaken), cultural and leisure programming (Cultuur & vrije tijd), municipal sports (Sport), mobility and public works (Mobiliteit & openbare werken), childcare and education (Kinderopvang & onderwijs), economic development (Werken & ondernemen), environmental services (Groen & milieu), housing and construction (Wonen & bouwen), and community welfare (Samenleven, welzijn & gezondheid). It serves individual citizens, local businesses, sports clubs, cultural associations, schools, and non-profit organizations through a hybrid digital-and-physical service delivery model. Stad Gent is led by the College van burgemeester en schepenen and the Gemeenteraad and operates with a workforce of 5,001–10,000 staff.

The organization's core technology is a government service delivery platform that consolidates citizen-facing services into digital portals developed and maintained with implementation partner District09. Key digital products include Mijn Burgerprofiel (a citizen profile portal for documents and service access), UiT in Gent (an activities and cultural events calendar integrated with the UiTPAS loyalty program), Sportterreinen Reserveren (online sports facility booking), and Uitleenpunt (party and event equipment lending). Physical service infrastructure encompasses the Stadswinkel citizen service center, the Gentinfo contact center, dedicated departmental offices (Sportdienst, Dienst Feesten en Ambulante Handel), and an extensive network of 221 outdoor recreation and sports locations. Operational delivery is partially outsourced to strategic partners including Farys (sports facilities), Lago (swimming pools), Sport Vlaanderen, and De Lijn (public transport integration).

Stad Gent's revenue is generated through a diversified public funding model including municipal taxes and levies (property taxes, waste collection fees, local charges), usage-based fees (parking, sports facility rentals, swimming pools, museum admissions, cultural venue rentals), transactional fees (administrative documents, equipment rentals, low-emission zone fines), and recurring subscriptions (sports cards, UiTPAS membership). Two wholly-owned subsidiaries extend the operating perimeter: OCMW Gent (public center for social welfare, including financial assistance and social restaurants) and Stedelijk Onderwijs Gent (municipal education services). The organization is privately held in the sense that it is not publicly traded; ownership and control reside entirely within the Belgian public sector.

Name

Stad Gent

Legal name

Stad Gent

Website

https://stad.gent

Company type

Private

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Stad Gent (City of Ghent) is the municipal government of Ghent, Belgium, providing public services — civil registry, sports, culture, mobility, housing, environment, and welfare — to residents, businesses, and visitors through integrated digital portals and physical service centers.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Urban Planning and Community and Rural Development (92512)

SIC

Services-Social Services (8300)

akta.pro primary industry

Parks, Recreation & Cultural Services (BPAIACAI)

akta.pro secondary industry

Parks, Recreation & Protected Areas Administration (BPAIAMAH)

Keywords

• Municipal government services
• Public administration
• Civil registry services
• Sports facility management
• Cultural programming

Headquarters

HQ city

Ghent

HQ country

Belgium

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. Municipal Taxes and Levies: Stad Gent collects municipal taxes from residents and businesses including property taxes, waste collection fees, and other local levies to fund city operations and services
2. Sports Facility Rentals: Revenue from renting sports facilities, tennis/padel courts, swimming pools, and sports halls through Farys, Lago, and direct city management
3. Sports Course and Camp Fees: Fees collected for sports courses, swimming lessons, and sports camps for children and adults, with UiTPAS discounts available
4. Equipment and Venue Rental: Rental fees for party equipment, event materials, sports equipment, and venue bookings
5. Administrative Fees: Fees for administrative services including identity documents, permits, certificates, and official attestations
6. Parking Fees: Revenue from street parking, parkings, and Park & Ride facilities throughout the city
7. Cultural Venues and Museums: Entry fees and rental income from city museums including STAM, Huis van Alijn, and historical sites like Gravensteen
8. Low Emission Zone Fines: Penalties collected from vehicles violating the low emission zone regulations

Pricing tiers

Go-to-market motion1 record

Distribution channels8 records

Marketing channels10 records

Core offering

Stad Gent is the municipal government of Ghent, Belgium, providing comprehensive public administration services to approximately 265,000 residents and visitors. Core offerings include civil registry services (identity documents, birth/marriage/death certificates, address registration), urban mobility management (parking, low-emission zone, park-and-ride), sports facility operations (swimming pools, sports halls, tennis courts, 221 outdoor locations), cultural programming (museums, festivals, event calendar), environmental services (waste collection, recycling, climate initiatives), housing and construction permits, childcare and education coordination, and social welfare through OCMW Gent.

Product overview

Stad Gent operates a comprehensive digital municipal services platform that consolidates citizen-facing government services into a single unified portal. The platform comprises multiple integrated modules including the core Burgerzaken (civil affairs) service for identity documents and administrative procedures, UiT in Gent as the cultural events and activities calendar, Sportterreinen Reserveren for sports facility bookings, and the Uitleenpunt for equipment lending. Additional services span mobility management (parking, low-emission zones), environmental services (recycling, climate), housing and construction permits, education and childcare, and community welfare through OCMW. The platform also provides subsidiary portals for business services (E-loketondernemers.be) and association management (Verenigingsloket.be).

Differentiator

Problem solved

Functional benefit

Brands

• UiT in Gent: Activities calendar and cultural events platform for the city of Ghent
• Visit Gent
• UiTPAS
• Gentinfo
• Stadswinkel

Products and services

• Burgerzaken (Civil Affairs)
• Cultuur & Vrije Tijd (Culture & Leisure)

Quantifiable outcome

• More than 6,500 children attend sports camps annually
• +2 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• District09coreImplementation/ SI/ Consulting PartnerDistrict09 is the IT services partner responsible for developing and maintaining the digital infrastructure of Stad Gent, including the official website, citizen portals, and online service platforms.
• FaryscoreStrategic or Co-development PartnerFarys manages municipal sports facilities including sporthalls, outdoor sports infrastructure, and Blaarmeersen recreation area. Farys also handles sports field reservations and maintenance.
• Lago Gent RozebroekencoreStrategic or Co-development PartnerLago operates swimming pools (Rooigem, Strop, Van Eyck) and sports facilities under contract with Stad Gent. Provides public swimming, swimming lessons, and aquatic sports programs.
• Visit GentminorStrategic or Co-development PartnerTourism promotion website (visit.gent.be) managed separately from main city site, promoting Ghent as a destination for tourism, shopping, and cultural visits.
• UiT in GentminorStrategic or Co-development PartnerCultural activities calendar platform promoting events, festivals, and leisure activities across Ghent. UiTPAS loyalty program provides discounts for cultural and sports participation.
• Sport VlaanderenminorChannel Partner/ Reseller/ DistributorFlemish sports authority providing sports facilities including Sportverblijf accommodation for sports teams visiting Gent and sports equipment lending service.
• De Lijn (Public Transport)minorOthersIntegration with public transport services for mobility planning, Park & Ride facilities, and sustainable transportation options.

Scale indicators5 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• Stad Antwerpen: Largest Flemish municipal government (City of Antwerp), operating the same Belgian municipal-administration model with comparable service categories (civil registry, sports, culture, mobility, welfare) and exclusive jurisdictional authority over Antwerp.
• Stad Leuven: Flemish municipal government with comparable citizen-services portfolio including sports infrastructure, cultural programming, and digital service delivery — a closer-size peer to Stad Gent within the same regional (Flemish) governance framework.
• Stad Brussel: Municipal government of the Brussels Capital Region, operates identical Belgian municipal-service categories and digital citizen-service platform; comparable scale and scope, though smaller geographic footprint.
• Gemeente Brugge: Flemish municipal government operating tourist-heavy heritage city services; directly comparable Belgian municipal-administration scope with emphasis on culture and visitor-facing infrastructure like Stad Gent.

Regional players

• Gemeente Amsterdam: Large Dutch municipal government with highly developed digital citizen-services platform (Amsterdam.nl) and significant cultural/sports infrastructure — comparable in ambition and innovation profile to Stad Gent's digital-first strategy.
• Gemeente Rotterdam: Major Dutch municipal government operating under a different national framework but with comparable urban-services portfolio (mobility, sustainability, sports, social welfare, LEZ-style zones) — a useful cross-border operational benchmark.
• Københavns Kommune: Copenhagen's municipal government, often cited as a European benchmark for cycling, sustainability, and citizen engagement — comparable to Stad Gent in scale and citizen-services scope but operating in a different national context.
• Landeshauptstadt München: Major German municipal government operating an integrated digital citizen-services platform and extensive cultural/sports/sustainability programs — comparable breadth of municipal services though at significantly larger scale.
• Helsingin kaupunki: City of Helsinki municipal government, recognized for open-data and digital innovation in citizen services — comparable to Stad Gent's digital-first municipal-service ambitions and breadth of cultural/sports programming.

Others

• District09: Flemish municipal IT shared-services organization that actually delivers Stad Gent's digital infrastructure and citizen portals; described in the data as Stad Gent's core IT partner and a strategic supplier of the technology platform underlying Mijn Burgerprofiel and other systems.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCmJLf8SFG0D0GTd6LSSTQLw
• Facebookfacebook.com/stadsbestuurgent
• LinkedInlinkedin.com/company/stad-gent
• Instagraminstagram.com/stadgent
• TikToktiktok.com/@stad_gent
• Xx.com/stadgent

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Stad Gent