Lighthouse Payment Services
Lighthouse Payment Services is a private, Woburn, Massachusetts-based provider of bank-branded wholesale and retail lockbox payment processing solutions for community banks, credit unions, and direct customers across healthcare, municipal, non-profit, and commercial verticals.
- Company typePrivate
- Founded2002
- HeadquartersWoburn, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Lighthouse Payment Services does
Lighthouse Payment Services is a privately held, US-based provider of bank-branded lockbox payment processing solutions, headquartered in Woburn, Massachusetts. The company enables community banks and credit unions to offer wholesale and retail lockbox services under their own brands without building in-house infrastructure, and also contracts directly with municipalities, healthcare organizations, non-profits, property managers, insurers, utilities, and corporations. Its core architecture is an image-based lockbox processing platform that performs same-day deposit and settlement with 100% image quality, supported by Digital Check Quantum DS scanning equipment and X9.37 Image Cash Letter technology for electronic check clearing. The platform includes real-time remittance processing, automated invoice and account matching with multi-data-point logic, exception item handling with biller notification, and a web-based customer portal (myclearingworks.com) that retains transaction images for up to seven years.
Lighthouse's product portfolio centers on wholesale and retail lockbox and extends into Remote Lockbox, Invoice and Account Matching, an EBPP Portal, Integrated Receivables (unifying lockbox, eCheck, ACH, and wire), the CUBE Reconciliation Platform for enterprise treasury management, EOB-to-835 EDI conversion for healthcare revenue cycle, Municipal Lockbox, Lockbox for Loan Payments, and digital/print correspondence via a partnership with MPX. The company is integrated with bank core platforms such as COCC and with municipal ERPs including Vadar, MUNIS, SoftRight, and QDS. Revenue is generated through transaction-based lockbox processing fees and ancillary service fees, with no setup charges, customized volume-based pricing, and multi-year contracts; the company advertises same-day settlement to all 50 US states.
The firm is led by CEO Tom Drunsic and operates with a notably lean team. Distribution is channel-led: over 130 banks and credit unions white-label Lighthouse's lockbox services. The company does not disclose revenue, has no external investors or parent company on record, and has operated continuously since the early 2000s under the legal name Lighthouse Payment Services, Inc.
Lighthouse Payment Services firmographics
Firmographics- Name
- Lighthouse Payment Services
- Legal name
- Lighthouse Payment Services, Inc.
- Website
- https://lighthousepayments.com
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Lighthouse Payment Services is a private, Woburn, Massachusetts-based provider of bank-branded wholesale and retail lockbox payment processing solutions for community banks, credit unions, and direct customers across healthcare, municipal, non-profit, and commercial verticals.
- Ownership category
- akta.pro rank
Lighthouse Payment Services industry classification
Industry- Product category
- Lockbox Payment Processing Services
- NAICS
- Financial Transactions Processing, Reserve, and Clearinghouse Activities (52232)
- akta.pro primary industry
- Lockbox, Check Scanning & Paper Bill Processing (FSAMAJAK)
- akta.pro secondary industries
- Payment Processing for Collections (Lockbox, ACH, Card, IVR) (FSAKAJAJ), Biller Direct EBPP Platforms (FSAMAJAA)
Keywords
Where Lighthouse Payment Services is headquartered
LocationHeadquarters
- HQ city
- Woburn
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Lighthouse Payment Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others
Revenue model
- Lockbox Processing Fees: Transaction-based lockbox processing fees charged to banks and credit unions for processing payments through wholesale and retail lockbox services. Fees are based on annual number of payments processed. The company also charges fees for ancillary services including invoice matching, reconciliation services, and integrated receivables.
- Service Fees: Additional service fees for loan payment processing, remote lockbox services, and EBPP portal access. No setup fees are charged, and pricing is customized based on client needs and lockbox volumes.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Multi-year contract | No setup fees with customized pricing based on transaction volume |
| Transaction based/ take rate | Monthly | Case study reference pricing showing $175/month average lockbox service cost |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Lighthouse Payment Services product offering
Product offeringCore offering
Lighthouse Payment Services provides image-based wholesale and retail lockbox payment processing services on a same-day basis, delivered primarily through partnerships with over 130 banks and credit unions who white-label the service, as well as directly to corporations, municipalities, healthcare organizations, utilities, non-profits, property managers, and insurance companies. The offering includes lockbox payment processing, invoice and account matching, integrated receivables combining lockbox, eCheck, ACH, and wire, EOB to 835 EDI conversion for healthcare, and treasury reconciliation automation via the proprietary CUBE platform.
Product overview
Lighthouse Payment Services offers a comprehensive suite of lockbox payment processing solutions centered on wholesale and retail lockbox services. The core offerings include image-based wholesale lockbox (for B2B payments) and retail lockbox (for B2C payments), both providing same-day processing with documents available via web, email, or FTP. These core services are augmented by add-on modules including Remote Lockbox (extending RDC with AR integration), Invoice and Account Matching (automated payment-to-invoice reconciliation), EOB to 835 EDI Conversion (AI-powered healthcare revenue cycle management), EBPP Portal (web-based eCheck payments), Integrated Receivables (unified multi-channel payment workflow), CUBE Reconciliation (enterprise treasury automation), Digital/Print Correspondence (via MPX partnership), and Municipal Lockbox (government payment processing with ERP integration). The company also offers specialized lockbox services for loan payment processing. The architecture operates as a unified platform with modular add-ons that share a common web interface, AR file generation, and image cash letter settlement.
Differentiator
Problem solved
Functional benefit
Products and services
- Wholesale Lockbox Service Image-based wholesale lockbox processing service for B2B payments with same-day deposit and document imaging. Supports standard to legal-sized documents with front and back imaging, with images and data available via email, FTP, or online delivery.
- Retail Lockbox Service State-of-the-art image-based retail lockbox service for B2C payments. Supports any payment coupon standard and scanline specification, delivering AR import extracts in any file format with same-day processing.
- Remote Lockbox Service Extends remote deposit capture capabilities to include backend AR import integration and exception item processing. Remotely scanned items appear in the same AR import as mail-based lockbox payments, with images accessible via the web interface.
- Invoice and Account Matching Automatically matches incoming payments to outstanding invoices and enables systematic payment reconciliation. Supports single or multiple data point matching (invoice number, member number, payment type, share suffix), underpayment/overpayment detection, and automatic account number conversion.
- EOB to 835 EDI Conversion AI-powered healthcare revenue cycle management service that converts paper EOBs to ANSI X12 835 files for seamless billing system integration, with automated matching, reconciliation, and correspondence management.
- EBPP Portal Electronic Bill Pay Presentment portal providing web-based payment options branded with client name and logo. Allows bill payers to view invoices, input checking account information, and submit eCheck payments integrated into the same image cash letter as lockbox payments.
- Integrated Receivables Solution integrating lockbox, eCheck, ACH, and wire into a single payment workflow with real-time receivables visibility. Features online bill presentment, smart invoice-to-payment matching, automatic learning corrections, and real-time cash flow forecasting.
- CUBE Reconciliation Enterprise-grade payment reconciliation and treasury management automation platform. Automates complex payment flow reconciliation using advanced data normalization and matching algorithms, reducing manual effort by up to 90%. Supports automated ingestion of statements, invoices, BAI2/Depository, and ERP files with 24/7/365 automated reconciliation.
- Municipal Lockbox Specialized lockbox service for municipalities handling property taxes, utility bills, motor vehicle excise, and school tax payments. Provides same-day processing, imaging, digitization, and daily reconciliation reports compatible with municipal ERP systems including Vadar, MUNIS (Tyler Tech), SoftRight, and QDS.
- Lockbox for Loan Payments Outsourcing solution for banks to process loan payments through lockbox service, replacing manual mail-based payment processing in loan operations with automated extraction, scanning, and documentation.
Quantifiable outcome
- Lockbox customers carry $500,000 more in average deposit accounts than non-lockbox industry counterparts
- +3 more outcomes
Companies that use Lighthouse Payment Services
Customer profileNamed customers1 record
Segments8 records
Ideal customer profiles2 records
Lighthouse Payment Services technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability5 records
Feature7 records
Lighthouse Payment Services partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered minor and core.
- NEACHminorNEACH (North East Automated Clearing House) is a payments association that organizes the NEACH Payments Management Conference. Lighthouse exhibits at NEACH conferences as a sponsor, using these events for lead generation and relationship building with banking professionals interested in lockbox services.
- Cooperative Credit Union Association (CCUA)minorCCUA organizes the APEX annual conference for credit unions in the Northeast. Lighthouse sponsors and exhibits at APEX to connect with credit union professionals and generate leads for lockbox services.
- COCCcoreCOCC is a fintech provider delivering core and digital banking solutions to community banks and credit unions. Lighthouse is a preferred strategic partner exhibiting at COCC's annual Amplify Client Conference. COCC's technology platform integrates with Lighthouse's lockbox services, enabling joint customers to access lockbox functionality through COCC's banking systems.
- MPX (MPXLinq)coreMPX is a print, digital, outbound, and inbound communications system provider that partners with Lighthouse for digital and print correspondence services. MPX delivers communications solutions including FinanceLinq for financial services, InsureLinq for insurance, HealthLinq for healthcare, EnergyLinq for energy dealers, and GovLinq for government billing documents. This partnership enables Lighthouse to offer comprehensive billing document and correspondence solutions alongside their lockbox processing services.
- Digital CheckcoreDigital Check provides Quantum DS scanning equipment used in Lighthouse's lockbox processing operations. Lighthouse implemented dual Quantum DS machines in L-shaped configuration, replacing legacy ITran check transports. This equipment upgrade improved throughput, reduced jams, and enabled migration to supported Windows 10 environment. The equipment is central to Lighthouse's high-speed document processing capabilities.
- Partner Banks (130+)coreOver 130 banks and credit unions partner with Lighthouse to offer bank-branded lockbox services to their commercial customers. These bank partners white-label Lighthouse's lockbox services, enabling them to offer treasury management lockbox and loan payment processing without building in-house capabilities.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
Lighthouse Payment Services competitors and assessment
Company assessmentDirect peers
- Paymentus Corporation: EBPP and electronic bill payment platform serving billers and financial institutions; directly comparable to Lighthouse's EBPP Portal, lockbox, and integrated receivables offerings for utilities, municipalities, and banks.
- ImageNet Consulting: Records and information management services provider with mailroom and remittance/document processing operations; provides similar physical-document-to-digital conversion services to enterprise and government clients.
Broad incumbents
- Fiserv: Large fintech providing bank core, bill payment, and remittance/lockbox services to financial institutions; broad incumbent competing with Lighthouse's bank-branded lockbox across the same community-bank channel.
- FIS (Fidelity National Information Services): Global financial technology provider with transaction processing, lockbox, and bank-channel receivables solutions; competes with Lighthouse across bank-branded remittance processing.
- Jack Henry & Associates: Banking technology provider to community banks and credit unions with lockbox, payments, and receivables solutions (including ProfitStars); shares Lighthouse's community-bank distribution channel and lockbox focus.
- Bottomline Technologies: Provider of payments, cash management, and receivables automation for banks and corporates; overlaps with Lighthouse's invoice matching, reconciliation, and integrated receivables capabilities.
Emerging players
- Invoice Cloud: EBPP and electronic bill presentment/payment platform focused on insurance, utilities, and government billers; comparable to Lighthouse's EBPP Portal and municipal lockbox offerings.
- nCourt: Government and municipal payments platform handling tax, court, and utility payments for local governments; competes for the same municipal lockbox and government receivables vertical as Lighthouse.
- RevSpring: Healthcare-focused patient billing, remittance, and EOB/835 conversion provider; directly comparable to Lighthouse's EOB to 835 EDI Conversion service and healthcare receivables workflow.
- PayIt: Government digital payments platform serving municipalities and state agencies; competes with Lighthouse's municipal lockbox for government payment processing workloads.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Lighthouse Payment Services social profiles
Digital presenceLighthouse Payment Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Lighthouse Payment Services leadership team
Management profileNumber of profiles
Profiles3 records
Lighthouse Payment Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Lighthouse Payment Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Lighthouse Payment Services
What does Lighthouse Payment Services do?
Lighthouse Payment Services provides image-based wholesale and retail lockbox payment processing services on a same-day basis, delivered primarily through partnerships with over 130 banks and credit unions who white-label the service, as well as directly to corporations, municipalities, healthcare organizations, utilities, non-profits, property managers, and insurance companies. The offering includes lockbox payment processing, invoice and account matching, integrated receivables combining lockbox, eCheck, ACH, and wire, EOB to 835 EDI conversion for healthcare, and treasury reconciliation automation via the proprietary CUBE platform.
Is Lighthouse Payment Services a public or private company?
Lighthouse Payment Services is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Lighthouse Payment Services founded?
Lighthouse Payment Services was founded in 2002. It employs 1 to 10 people.
Where is Lighthouse Payment Services based?
Lighthouse Payment Services is headquartered in Woburn, United States, in the North America region.
How does Lighthouse Payment Services make money?
Two revenue lines are on record. Lockbox Processing Fees are the primary driver. The others are service Fees.
Who are Lighthouse Payment Services's main competitors?
Direct peers on record are Paymentus Corporation and ImageNet Consulting. Broad incumbents are Fiserv, FIS (Fidelity National Information Services), Jack Henry & Associates and Bottomline Technologies. Emerging players are Invoice Cloud, nCourt, RevSpring and PayIt.
Does Lighthouse Payment Services have an API?
No public API is recorded for Lighthouse Payment Services.
What industry is Lighthouse Payment Services in?
Lighthouse Payment Services's product category is Lockbox Payment Processing Services. Its primary akta.pro industry code is FSAMAJAK, Lockbox, Check Scanning & Paper Bill Processing, with a secondary code of FSAKAJAJ, Payment Processing for Collections (Lockbox, ACH, Card, IVR). Its NAICS code is 52232.